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Slides: Go Beyond Dashboards With the Next Generation of Analytics

It’s time to think differently about using data and analytics. While many organizations have progressed from relying on static reports generated by IT teams to using some version of a self-service model, most still struggle to reap the world-changing benefits long-promised by experts. Unfortunately, each evolution has delivered only incremental improvements over the last wave of analytics, leaving the biggest problems half-solved.

Join this webinar to learn more about the next generation of embedded analytics: Analytics Infusion. Learn more about:

• Developing a new approach to solving the analytic adoption challenge
• Differentiating your product and customer experience
• Achieving business outcomes through data

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Slides: Go Beyond Dashboards With the Next Generation of Analytics

  1. 1. Infuse Analytics Everywhere Go Beyond Dashboards with Next Gen Analytics Infuse Analytics Everywhere
  2. 2. 2 Infuse Analytics Everywhere 2 Mindi Grissom Analytics Evangelist Data Enthusiast Foodie Extraordinaire
  3. 3. 3 Infuse Analytics Everywhere Top 5 Strategic Outcomes* Identify new revenue streams Enhance customer experience Improve operational efficiencies Increase revenue Drive more engagement *Harvard Business Review Analytic Services
  4. 4. 4 Infuse Analytics Everywhere 4 Value of Analytics 23x More likely to acquire new custom ers 6x More likely to retain existing custom ers 19x More likely to be profitable
  5. 5. Infuse Analytics Everywhere 5 Why are certain custom ers dropping off during this sales stage? Which channel is generating the m ost leads? What is driving engagem ent in our product?
  6. 6. Infuse Analytics Everywhere 6 Static data reports
  7. 7. Infuse Analytics Everywhere 7 Led to a restless business…
  8. 8. Infuse Analytics Everywhere 8 400% learning increase with visual + text
  9. 9. Infuse Analytics Everywhere 9 Easier to consum e, yet siloed & redundant Data democratization
  10. 10. Infuse Analytics Everywhere 10 Use data in new unique ways Digital transformation
  11. 11. Infuse Analytics Everywhere 11 Data expectations Infuse Analytics Everywhere People, Process, Technology Data Democratization Digital Transformation
  12. 12. Infuse Analytics Everywhere 12 Data reality 80% of analytics projects fail 90% of digital transformation strategies modernize NOT transform Infuse Analytics Everywhere <24% Rate effectiveness use of data 7+
  13. 13. 13 Infuse Analytics Everywhere Data is valuable, yet still untapped 61% skill set gaps 43% high quality data 62% access & governance
  14. 14. 14 Infuse Analytics Everywhere Analytics Today… Answer found Back to planning with answers in hand Request access to others Find dashboard Dig around… Oh no! VPN trouble Please reset your password Proceed to dashboard Zoom m eeting interrupts again! You’ve been interrupted by a different request! IM to colleagues What ad is resonating & why?
  15. 15. Infuse Analytics Everywhere 15 Flip the script… Analytics Infusion
  16. 16. 16 Infuse Analytics Everywhere 16 The difference? Go beyond the dashboard Reliance on custom er loyalty Standalone insights Disconnected workflows & decision-m aking to intelligence infusion Intuitive, autom atic intelligence Drive enhanced custom er experience to deliver increased value Naturally infused into every application, process and workflow
  17. 17. 17 Infuse Analytics Everywhere 17 Analytic Infusion IRL
  18. 18. 18 Infuse Analytics Everywhere 18 19% m ore likely to achieve hardest, strategic outcom es with analytics infused into just 50% of workflows
  19. 19. 19 Infuse Analytics Everywhere 19 ● Decreasing customer satisfaction with existing investor tools Nasdaq achieves10x performance boost Business Challenge ● Executive insight into stock ownership for deeper investor relations ● Increase customer stickiness & exceed experience expectations Impact / Value Solution ● Infused analytics as a product to deliver intelligence
  20. 20. 20 Infuse Analytics Everywhere 20 • Pandemic rapidly changed patient & provider interactions Luma Health reduces no- shows by 79% Business Challenge • 79% reduction in no-shows • Increased average NPS to 89 • Created three products Impact / Value Solution • Analyze sentiment & data in real-time to understand customer needs
  21. 21. 21 Infuse Analytics Everywhere 21 • Surge in sales with remote workforce growth & need to maintain high customer satisfaction Skullcandy supercharges customer success Business Challenge • Accurately predict return rates for un-released products • Better inform new product design decisions with 360 degree feedback Impact / Value Solution • Infused sentiment analysis within customer success teams
  22. 22. 22 Path to intelligence infusion Infuse Analytics Everywhere Rem ove access barriers Step 1 Reduce skill set gaps Step 2 Perpetual custom er- centric innovation Step 3
  23. 23. 23 Fuse business objectives, use cases & technical requirements • 3rd party partnerships across entire data lifecycle • Data Catalogs, virtualization, etc Connect all data • Cloud, in-application, on-prem ises • Big, sm all, unstructured, structured Step 1: Remove access barriers 23
  24. 24. 24 Analyze & explore data, with or without code • Self-service, drag & drop analytics • Explore data through rapid ad-hoc analysis using SQL, R or Python Augment every analysis with AI -driven intelligence • Leverage power of AI to work sm arter not harder • Make sense of any data with autom atic insight & im pact highlights Step 2: Reduce skill set gaps Infuse Analytics Everywhere
  25. 25. 25 Infuse actionable intelligence at the right place & the right time, every time • Em bed visualizations directly into applications • Em power users to act wherever they are • Autom ate m ultiple steps in a workflow • Create differentiated products & drive deeper custom er engagem ent Step 3: Perpetual innovation 25
  26. 26. 26 Infuse Analytics Everywhere Go beyond the dashboard by infusing intelligence Data Strategy Connect Fuse Infuse Augment Analyze Biz Apps Workflows Processes New Markets New Products New Features 26 Infuse Analytics Everywhere
  27. 27. 27 Infuse Analytics Everywhere 27 27 Infuse Analytics Everywhere The Sisense Difference Highly Customizable Custom analytic experiences using developer APIs or a no code environment AI-Powered Personalization Deeply integrated proprietary recommendation engine to personalize the analytics experience Powerful Data Engine Process massive volumes in memory, live and hybrid directly in cloud data warehouses Actionable Intelligence Infusing actionable insights directly where people are spending their time Analytics Continuum Scale across all use cases and skill levels
  28. 28. Infuse Analytics Everywhere Infuse Analytics Everywhere Without data, you’re just another person with an opinion W. Edwards Dem ing
  29. 29. Infuse Analytics Everywhere Thank you. 29 Mindi.Grissom@sisense.com 29