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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real World Data Governance
The New
Non-Invasive Data Governance
Framework
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
February 16, 2017 – 2:00 p.m. EST
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Real-World Data Governance – Monthly Webinar Series
– March 16, 2017 – Apply Data Governance to Agile Efforts
– April 20, 2017 – Governing Data Governance and Master Metadata
– Monthly on the Third Thursday at 2 pm EST
– Register Online at TDAN.com or KIKConsulting.com or DATAVERSITY.net
Real-World Data Governance
2017 Upcoming Webinars
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Non-Invasive Data Governance:
The Path of Least Resistance and Greatest Success
ISBN 9781935504856 / Technics Publishing / Amazon.com
Audio Version Now Available
• KIKConsulting.com
Home of Non-Invasive Data Governance™
• Conferences and Events – DATAVERSITY Events
Enterprise Data World 2017
Atlanta, Georgia – April 2-7, 2017
Tutorial – Comparing Approaches to Data Governance
Data Governance & Information Quality Conference 2017
San Diego, California – June 12-16, 2017
Tutorial & Presentation
Real-World Data Governance
Current Events
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4
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• The Data Administration Newsletter (TDAN.com)
– New Content Twice a Month
– Articles, Columns, Features, Blogs
– Subscribe Online for Updates
– Produced by DATAVERSITY
• Online Learning Plan
– Non-Invasive Data Governance
– DATAVERSITY Training Center
– Online 7 Courses with Evaluation
– Produced by DATAVERSITY
Real-World Data Governance
Current Events
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Non-Invasive Data Governance is summarized as the practice of formalizing
accountability for data and the application of governance to process.
• Non-Invasive Data Governance describes how data governance is applied to
the organization rather than being forced into the environment.
• In this month’s installment of the RWDG webinar series, I will present a
New data governance framework that addresses the core components of
data governance for each level of the organization.
• The resulting framework can be used for all approaches to data governance.
A New NIDG Framework
Abstract
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• In this webinar I will discuss:
– The five core components of a data governance effort
– The five levels where the core components will be addressed
– Detailed explanation of each component for each level
– A diagram to complete the framework for your organization
– A framework comparison across approaches
A New NIDG Framework
Abstract
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Management of Data and Data-Related Resources.
• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Management of Data and Data-Related Resources.
A New NIDG Framework
Definitions
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• assures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be
» Transparent
» Supportive
» Collaborative.
A New NIDG Framework
Definitions
9
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
The New
Non-Invasive Data Governance
Framework
Without further
adieu …
Drum roll
please …
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
The Framework
A New NIDG Framework
The Framework
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Components
• Roles (Authority)
• Processes
• Communications
• Metrics
• Tools
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12
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Components
• Components
– Roles (Authority)
• The first foundational component of a successful Data Governance program is
the definition of roles and responsibilities. The manner in which roles are
defined is a predictor of the effort required to govern the data.
• In NIDG – Roles are typically represented through an Operating Model of Roles
& Responsibilities. The familiar pyramid diagram is represented in the first
column of the NIDG Framework. The Operating Model includes a detailed
description of formalized responsibilities, escalation and decision paths, how
roles are formally engaged in processes, and communications that are shared
with each level.
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Components
• Components
– Processes
• The second foundational component of a successful program is the way the
Roles are applied to processes. The notion of the “Data Governance process”
misrepresents the fact that processes are a primary component of Data
Governance success. There is not a single process that is governed, rather
there are a series of processes to which Data Governance will be applied.
• In NIDG – Data Governance programs typically provide repeatable processes
that reflect the appropriate level of formal accountability throughout the
process. Data Governance focuses on getting the “right” person involved in the
“right” step of the process to deliver the “right” result regardless of the process
focus – issue resolution, protection, quality, project-focused; Data Governance
becomes the application of formal governance to process.
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14
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Components
• Components
– Communications
• Communication is an important component of a successful Data Governance
program. Raising the data awareness of every person that defines, produces,
and uses data is critical to achieving program success. Education must focus on
policies, handling rules, best practices, standards, processes, and role-based
governance activities.
• In NIDG – Communications play a role in every aspect of program definition
and delivery. Communications must be thorough and measurable.
Communications must focus on formalizing accountability for the processes
mentioned above: issue resolution, protection, quality, project-focused, or any
other application of authority to how data is managed.
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15
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Components
• Components
– Metrics
• Data Governance programs must be able to measure their impact on the
organization. This is the responsibility of the Support role often called the Data
Governance Lead and Team. The impact and value may be financially
quantifiable, but this may not always be the case. Measuring efficiency and
effectiveness improvements require benchmarks of present state and the
governed activity of measuring and reporting results.
• In NIDG – Organizations measure improvements in governance through
collecting and reporting the number of issues recorded and addressed, while
also quantifying the value of issue resolution, quantifying education, awareness
and certification of handling rules and incidents that are formally attended.
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Components
• Components
– Tools
• Tools of Data Governance enable the program to deliver value to the
organization. Organizations use tools they develop internally as well as tools
that they’ve purchased to fill specific needs of their programs. The tools that
are developed or purchased are based on practicality, ease-of-use, and the
specific goals of the Data Governance program.
• In NIDG – Tools are used to formalize accountability for the management of
data and improve the knowledge of the data, rules, and processes required to
govern data. Tools are used to record and make available metadata in order to
improve the understanding and quality of data across the Enterprise.
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Levels
• Executive
• Strategic
• Tactical
• Operational
• Support
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18
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Levels
– Executive
• Enterprise Perspective
• The Executive level of an organization typically consists of people at the top.
• This includes Presidents, Chairs, Senior Vice Presidents, and CXO level positions
(meaning CEOs, COOs, CIOs, CDOs, CROs, CMOs, etc.).
• The Executive Level of an organization often has regular or scheduled meetings
as the Steering Committee for the enterprise.
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19
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Levels
– Strategic
• Top Cross Business-Area Perspective
• The Strategic level of an organization typically consists of people that report
directly to and are delegated by the Executive level to oversee and direct
specific initiatives.
• The Strategic level is accountable to the Executive level for the success of the
initiative.
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20
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Levels
– Tactical
• Cross Business-Area Perspective
• The Tactical level of an organization typically consists of people that are
subject matter experts, facilitators, and potentially decision makers for
specific domains of data and information.
• The Tactical level is delegated or recognized by the Strategic level as people
that must be included in and drive decisions that are made regarding data in
their domain.
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Levels
– Operational
• Business Area Perspective
• The Operational level of an organization typically consists of every person in
the organization that has a relationship to data and that is (or will be) held
formally accountable for that relationship.
• The relationships include the definition, production, and/or use of data and
information.
• It is a requirement that these people follow policy, best practices and
standards for that relationship.
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Levels
– Support
• Program Management and Shared Services Perspective
• Any group that has a vested interest in the “execution and enforcement of
authority over the management of data.”
23
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Roles Component
(and the Authority associated with the Roles)
are the most important component of the
Non-Invasive Data Governance Framework.
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24
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Roles (Authority)
– Executive – Senior Leadership / Steering Committee
– Strategic – Data Governance Council
– Tactical – Data Domain Stewards & Steward Coordinators
– Operational – Operational Data Stewards / Definers, Producers, Users
– Support – Data Governance Team & Data Governance Partners
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25
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Five Levels
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Roles (Authority)
– Executive
• The Steering Committee is composed of business and technology leadership
for Data Governance and all other Enterprise level initiatives.
• Data Governance is added as a line item on the agenda of regular Executive
level meetings.
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27
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Roles (Authority)
– Strategic
• The Strategic level is often labeled as the Data Governance Council. The
Council’s responsibility is to make certain the Data Governance program is
successful.
• The Council is very the ultimate approver of policies and procedures of Data
Governance and acts as the ultimate decision maker for resolving issues that
cannot be resolved at a lower level of the organization.
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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Roles (Authority)
– Tactical
• The Tactical level is often labeled as Data Domain Stewards or Enterprise
Data Stewards for a specific subject matter of data.
• Domain Stewards are recognized for their expertise in their subject matter
across the Enterprise.
• Domain Stewards can have the authority to make Enterprise decisions for
their subject matter or they may escalate the decision to an information
Strate-gic level.
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29
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Roles (Authority)
– Operational
• The Operational level can include everybody in the organization.
• These people are known as the true stewards of the data – or people that
are or will be formally accountable for how they define, produce, and use
data.
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30
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Roles (Authority)
– Support
• The Support level varies with the program design in each organization.
• Leadership of the Data Governance program is the critical level of support, and
the support and involvement of IT and the PMOs act as stalwart contributors to
the most successful programs.
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31
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
32
32
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Roles (Authority)
– Executive – Senior Leadership / Steering Committee
– Strategic – Data Governance Council
– Tactical – Data Domain Stewards & Steward Coordinators
– Operational – Operational Data Stewards / Definers, Producers, Users
– Support – Data Governance Team & Data Governance Partners
33
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Other Components
Processes, Communications, Metrics, Tools
are important components of the
Non-Invasive Data Governance Framework.
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34
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Processes
– Executive – Endorse Processes
– Strategic – Resolution Processes
– Tactical – Domain Processes
– Operational – Daily Processes
– Support – Define and Enforce Processes
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35
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Communications
– Executive – Support, Sponsor, Understand
– Strategic – Meeting Status
– Tactical – Subject / Project
– Operational – Orientation, On-Boarding, On-Going
– Support – Plan, Develop, Deliver
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36
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Metrics
– Executive – Metric Approval and Act
– Strategic – Metric Acceptance
– Tactical – Domain Metrics
– Operational – Daily Measurements
– Support – Collect and Report Metrics
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37
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Explanation
• Tools
– Executive – Policy Directive
– Strategic – Best Practice and Guidelines
– Tactical – Standards, Requirements, Workflows
– Operational – Glossary, Dictionary Metadata
– Support – KIK Artifacts
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38
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
DIY Diagram to Complete Framework
• Color Coordinated with Operating Model, Common Data Matrix …
• Cross Reference Components with Levels
• Fill in with Your Own Description
• Use Information from the Approach Comparison (in next few slides)
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39
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Diagram to Complete Framework
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40
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Detailed Diagram to Complete Framework
41
41
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Framework Comparison
• Approach Comparisons
– Command-and-Control Approach
– Traditional Approach
– Non-Invasive Approach
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42
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Framework Comparison
43
43
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Framework Comparison
• Roles (Authority)
– Command-and-Control Approach – Assigned Roles
– Traditional Approach – Identified Roles
– Non-Invasive Approach – Recognized Roles
44
44
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Framework Comparison
• Processes
– Command-and-Control Approach – New Process
– Traditional Approach – Single Process
– Non-Invasive Approach – Applied to Process
45
45
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Framework Comparison
• Communications
– Command-and-Control Approach – You Will Do This
– Traditional Approach – You Should Do This
– Non-Invasive Approach – You Already Do This
46
46
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Framework Comparison
• Metrics
– Command-and-Control Approach – Measure ROI
– Traditional Approach – Measure Data Quality
– Non-Invasive Approach – Measure Program Advancement
47
47
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
A New NIDG Framework
Framework Comparison
• Tools
– Command-and-Control Approach – Purchase First
– Traditional Approach – Leverage Existing
– Non-Invasive Approach – Leverage Build and Apply Purchased
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48
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• In this webinar I discussed:
– The five core components of a data governance effort
– The five levels where the core components will be addressed
– Detailed explanation of each component for each level
– A diagram to complete the framework for your organization
– A framework comparison across approaches
A New NIDG Framework
Summary
49
49
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Real-World Data Governance – Monthly Webinar Series
– March 16, 2017 – Apply Data Governance to Agile Efforts
– April 20, 2017 – Governing Data Governance and Master Metadata
• Questions and Answers
Real-World Data Governance
Contact Information
50
50
Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com
rseiner@tdan.com
@RSeiner #RWDG
Real-World Data Governance
Contact Information

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RWDG Webinar: The New Non-Invasive Data Governance Framework

  • 1. 1 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Real World Data Governance The New Non-Invasive Data Governance Framework Monthly Webinar Series Hosted by DATAVERSITY Robert S. Seiner – KIK Consulting / TDAN.com February 16, 2017 – 2:00 p.m. EST
  • 2. 2 2 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Real-World Data Governance – Monthly Webinar Series – March 16, 2017 – Apply Data Governance to Agile Efforts – April 20, 2017 – Governing Data Governance and Master Metadata – Monthly on the Third Thursday at 2 pm EST – Register Online at TDAN.com or KIKConsulting.com or DATAVERSITY.net Real-World Data Governance 2017 Upcoming Webinars
  • 3. 3 3 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Data Governance: The Path of Least Resistance and Greatest Success ISBN 9781935504856 / Technics Publishing / Amazon.com Audio Version Now Available • KIKConsulting.com Home of Non-Invasive Data Governance™ • Conferences and Events – DATAVERSITY Events Enterprise Data World 2017 Atlanta, Georgia – April 2-7, 2017 Tutorial – Comparing Approaches to Data Governance Data Governance & Information Quality Conference 2017 San Diego, California – June 12-16, 2017 Tutorial & Presentation Real-World Data Governance Current Events
  • 4. 4 4 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • The Data Administration Newsletter (TDAN.com) – New Content Twice a Month – Articles, Columns, Features, Blogs – Subscribe Online for Updates – Produced by DATAVERSITY • Online Learning Plan – Non-Invasive Data Governance – DATAVERSITY Training Center – Online 7 Courses with Evaluation – Produced by DATAVERSITY Real-World Data Governance Current Events
  • 5. 5 5 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Data Governance is summarized as the practice of formalizing accountability for data and the application of governance to process. • Non-Invasive Data Governance describes how data governance is applied to the organization rather than being forced into the environment. • In this month’s installment of the RWDG webinar series, I will present a New data governance framework that addresses the core components of data governance for each level of the organization. • The resulting framework can be used for all approaches to data governance. A New NIDG Framework Abstract
  • 6. 6 6 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In this webinar I will discuss: – The five core components of a data governance effort – The five levels where the core components will be addressed – Detailed explanation of each component for each level – A diagram to complete the framework for your organization – A framework comparison across approaches A New NIDG Framework Abstract
  • 7. 7 7 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Data Governance – Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources. • Data Stewardship – Data Stewardship is the Formalization of Accountability Over the Management of Data and Data-Related Resources. A New NIDG Framework Definitions
  • 8. 8 8 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Data Governance™ – The practice of: • applying formal accountability & behavior • through non-invasive roles & responsibilities • to existing and / or new processes • to assure that the definition, production & usage of data • assures regulatory compliance, security, privacy, protection & quality. – Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets. – The goal is to be » Transparent » Supportive » Collaborative. A New NIDG Framework Definitions
  • 9. 9 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner The New Non-Invasive Data Governance Framework Without further adieu … Drum roll please …
  • 10. 10 10 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework The Framework A New NIDG Framework The Framework
  • 11. 11 11 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Components • Roles (Authority) • Processes • Communications • Metrics • Tools
  • 12. 12 12 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Components • Components – Roles (Authority) • The first foundational component of a successful Data Governance program is the definition of roles and responsibilities. The manner in which roles are defined is a predictor of the effort required to govern the data. • In NIDG – Roles are typically represented through an Operating Model of Roles & Responsibilities. The familiar pyramid diagram is represented in the first column of the NIDG Framework. The Operating Model includes a detailed description of formalized responsibilities, escalation and decision paths, how roles are formally engaged in processes, and communications that are shared with each level.
  • 13. 13 13 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Components • Components – Processes • The second foundational component of a successful program is the way the Roles are applied to processes. The notion of the “Data Governance process” misrepresents the fact that processes are a primary component of Data Governance success. There is not a single process that is governed, rather there are a series of processes to which Data Governance will be applied. • In NIDG – Data Governance programs typically provide repeatable processes that reflect the appropriate level of formal accountability throughout the process. Data Governance focuses on getting the “right” person involved in the “right” step of the process to deliver the “right” result regardless of the process focus – issue resolution, protection, quality, project-focused; Data Governance becomes the application of formal governance to process.
  • 14. 14 14 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Components • Components – Communications • Communication is an important component of a successful Data Governance program. Raising the data awareness of every person that defines, produces, and uses data is critical to achieving program success. Education must focus on policies, handling rules, best practices, standards, processes, and role-based governance activities. • In NIDG – Communications play a role in every aspect of program definition and delivery. Communications must be thorough and measurable. Communications must focus on formalizing accountability for the processes mentioned above: issue resolution, protection, quality, project-focused, or any other application of authority to how data is managed.
  • 15. 15 15 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Components • Components – Metrics • Data Governance programs must be able to measure their impact on the organization. This is the responsibility of the Support role often called the Data Governance Lead and Team. The impact and value may be financially quantifiable, but this may not always be the case. Measuring efficiency and effectiveness improvements require benchmarks of present state and the governed activity of measuring and reporting results. • In NIDG – Organizations measure improvements in governance through collecting and reporting the number of issues recorded and addressed, while also quantifying the value of issue resolution, quantifying education, awareness and certification of handling rules and incidents that are formally attended.
  • 16. 16 16 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Components • Components – Tools • Tools of Data Governance enable the program to deliver value to the organization. Organizations use tools they develop internally as well as tools that they’ve purchased to fill specific needs of their programs. The tools that are developed or purchased are based on practicality, ease-of-use, and the specific goals of the Data Governance program. • In NIDG – Tools are used to formalize accountability for the management of data and improve the knowledge of the data, rules, and processes required to govern data. Tools are used to record and make available metadata in order to improve the understanding and quality of data across the Enterprise.
  • 17. 17 17 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Levels • Executive • Strategic • Tactical • Operational • Support
  • 18. 18 18 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Levels – Executive • Enterprise Perspective • The Executive level of an organization typically consists of people at the top. • This includes Presidents, Chairs, Senior Vice Presidents, and CXO level positions (meaning CEOs, COOs, CIOs, CDOs, CROs, CMOs, etc.). • The Executive Level of an organization often has regular or scheduled meetings as the Steering Committee for the enterprise.
  • 19. 19 19 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Levels – Strategic • Top Cross Business-Area Perspective • The Strategic level of an organization typically consists of people that report directly to and are delegated by the Executive level to oversee and direct specific initiatives. • The Strategic level is accountable to the Executive level for the success of the initiative.
  • 20. 20 20 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Levels – Tactical • Cross Business-Area Perspective • The Tactical level of an organization typically consists of people that are subject matter experts, facilitators, and potentially decision makers for specific domains of data and information. • The Tactical level is delegated or recognized by the Strategic level as people that must be included in and drive decisions that are made regarding data in their domain.
  • 21. 21 21 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Levels – Operational • Business Area Perspective • The Operational level of an organization typically consists of every person in the organization that has a relationship to data and that is (or will be) held formally accountable for that relationship. • The relationships include the definition, production, and/or use of data and information. • It is a requirement that these people follow policy, best practices and standards for that relationship.
  • 22. 22 22 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Levels – Support • Program Management and Shared Services Perspective • Any group that has a vested interest in the “execution and enforcement of authority over the management of data.”
  • 23. 23 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Roles Component (and the Authority associated with the Roles) are the most important component of the Non-Invasive Data Governance Framework.
  • 24. 24 24 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Roles (Authority) – Executive – Senior Leadership / Steering Committee – Strategic – Data Governance Council – Tactical – Data Domain Stewards & Steward Coordinators – Operational – Operational Data Stewards / Definers, Producers, Users – Support – Data Governance Team & Data Governance Partners
  • 25. 25 25 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Five Levels
  • 26. 26 26 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Roles (Authority) – Executive • The Steering Committee is composed of business and technology leadership for Data Governance and all other Enterprise level initiatives. • Data Governance is added as a line item on the agenda of regular Executive level meetings.
  • 27. 27 27 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Roles (Authority) – Strategic • The Strategic level is often labeled as the Data Governance Council. The Council’s responsibility is to make certain the Data Governance program is successful. • The Council is very the ultimate approver of policies and procedures of Data Governance and acts as the ultimate decision maker for resolving issues that cannot be resolved at a lower level of the organization.
  • 28. 28 28 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Roles (Authority) – Tactical • The Tactical level is often labeled as Data Domain Stewards or Enterprise Data Stewards for a specific subject matter of data. • Domain Stewards are recognized for their expertise in their subject matter across the Enterprise. • Domain Stewards can have the authority to make Enterprise decisions for their subject matter or they may escalate the decision to an information Strate-gic level.
  • 29. 29 29 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Roles (Authority) – Operational • The Operational level can include everybody in the organization. • These people are known as the true stewards of the data – or people that are or will be formally accountable for how they define, produce, and use data.
  • 30. 30 30 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Roles (Authority) – Support • The Support level varies with the program design in each organization. • Leadership of the Data Governance program is the critical level of support, and the support and involvement of IT and the PMOs act as stalwart contributors to the most successful programs.
  • 31. 31 31 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation
  • 32. 32 32 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Roles (Authority) – Executive – Senior Leadership / Steering Committee – Strategic – Data Governance Council – Tactical – Data Domain Stewards & Steward Coordinators – Operational – Operational Data Stewards / Definers, Producers, Users – Support – Data Governance Team & Data Governance Partners
  • 33. 33 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Other Components Processes, Communications, Metrics, Tools are important components of the Non-Invasive Data Governance Framework.
  • 34. 34 34 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Processes – Executive – Endorse Processes – Strategic – Resolution Processes – Tactical – Domain Processes – Operational – Daily Processes – Support – Define and Enforce Processes
  • 35. 35 35 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Communications – Executive – Support, Sponsor, Understand – Strategic – Meeting Status – Tactical – Subject / Project – Operational – Orientation, On-Boarding, On-Going – Support – Plan, Develop, Deliver
  • 36. 36 36 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Metrics – Executive – Metric Approval and Act – Strategic – Metric Acceptance – Tactical – Domain Metrics – Operational – Daily Measurements – Support – Collect and Report Metrics
  • 37. 37 37 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Explanation • Tools – Executive – Policy Directive – Strategic – Best Practice and Guidelines – Tactical – Standards, Requirements, Workflows – Operational – Glossary, Dictionary Metadata – Support – KIK Artifacts
  • 38. 38 38 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework DIY Diagram to Complete Framework • Color Coordinated with Operating Model, Common Data Matrix … • Cross Reference Components with Levels • Fill in with Your Own Description • Use Information from the Approach Comparison (in next few slides)
  • 39. 39 39 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Diagram to Complete Framework
  • 40. 40 40 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Detailed Diagram to Complete Framework
  • 41. 41 41 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Framework Comparison • Approach Comparisons – Command-and-Control Approach – Traditional Approach – Non-Invasive Approach
  • 42. 42 42 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Framework Comparison
  • 43. 43 43 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Framework Comparison • Roles (Authority) – Command-and-Control Approach – Assigned Roles – Traditional Approach – Identified Roles – Non-Invasive Approach – Recognized Roles
  • 44. 44 44 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Framework Comparison • Processes – Command-and-Control Approach – New Process – Traditional Approach – Single Process – Non-Invasive Approach – Applied to Process
  • 45. 45 45 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Framework Comparison • Communications – Command-and-Control Approach – You Will Do This – Traditional Approach – You Should Do This – Non-Invasive Approach – You Already Do This
  • 46. 46 46 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Framework Comparison • Metrics – Command-and-Control Approach – Measure ROI – Traditional Approach – Measure Data Quality – Non-Invasive Approach – Measure Program Advancement
  • 47. 47 47 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner A New NIDG Framework Framework Comparison • Tools – Command-and-Control Approach – Purchase First – Traditional Approach – Leverage Existing – Non-Invasive Approach – Leverage Build and Apply Purchased
  • 48. 48 48 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In this webinar I discussed: – The five core components of a data governance effort – The five levels where the core components will be addressed – Detailed explanation of each component for each level – A diagram to complete the framework for your organization – A framework comparison across approaches A New NIDG Framework Summary
  • 49. 49 49 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Real-World Data Governance – Monthly Webinar Series – March 16, 2017 – Apply Data Governance to Agile Efforts – April 20, 2017 – Governing Data Governance and Master Metadata • Questions and Answers Real-World Data Governance Contact Information
  • 50. 50 50 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com @RSeiner #RWDG Real-World Data Governance Contact Information