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Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real-World Data Governance
Data Governance Best Practices, Assessments, and Roadmaps
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
November 17, 2022 – 11:00 a.m. PT / 2:00 p.m. ET
© Informatica. Proprietary and Confidential.
Kash Mehdi
Head of Data Governance, Cataloging & Privacy
© Informatica. Proprietary and Confidential.
2
The Drive Towards Data Sharing
Data
Engineer
Citizen
Consumer
Citizen
Analysts
Citizen
Integrator
ETL
Developer
Data
Scientist
Business
Technical
Population
Data
Literacy
New
Self-Service
Model
2
© Informatica. Proprietary and Confidential.
Four
reasons
why
CDOs
Fail?
• Ability to understand the business and
alignment with business objectives and
goals.
• For example: Depending on the industry
type it could mean driving customer
experience, attaining operational efficiency,
digital transformation, innovation,
regulatory compliance and much more.
Fail to have business
literacy and put business
needs first
01
• One of the hardest things CDOs face is
their ability to link complex data challenges
to business outcomes or goals.
• For example: Showing that there is a data
quality problem is not enough to get
stakeholder buy-in. Linking outcomes like
user productivity, customer experience will
have more mileage.
Fail to connect data
challenges to business
outcomes
02
• While CDOs have skills to solve given data
challenges, often they are faced with
human change management challenges.
• For example: A CDOs ability to create data
literacy depends on knowing the
organizations culture.
• Ability to communicate effectively
(storytelling, listening, conflict resolution,
marketing and much more).
Fail to address the human
aspect and drive cultural
change management
03
• Often times thinking technology alone will
solve all data challenges does not yield
desired results.
• For example, build and they will come
mentality has become a thing of the past.
• CDOs ability to succeed demands on
driving business adoption, creating fit for
purpose user data experiences and much
more.
Fail to understand
technology is a means to
an end and not the end in
itself
04
© Informatica. Proprietary and Confidential.
IDC Survey Results
A high-level overview of the CDO Day in the life
Business Drivers
Business Outcomes
Frameworks
Customer Stories
Technology Quick
Wins & Adoption
Key Takeaways &
Call to Action
CDO Experiences
Group Discussions
Data Challenges
Cultural Challenges
Overview
IDC Global Chief Data Officer Survey Results:
• 49% simplifying data access & consumption
• 54% ensuring data & analytics compliance
• 39% enabling data teams with self service
access to all data
• 51% managing data complexity
• 39% have standardized data sharing &
consumption functionality
Source: IDC, Global Chief Data Officer (CDO) Engagement Survey 202Data
Readout, Sponsored by Informatica, doc #US48079321, July 20211
Mission: Make Chief Data Officers and aspiring
Data Leaders successful in their pursuit to lead
with data and meet business goals and
objectives.
5 © Informatica. Proprietary and Confidential.
Ushering in a New Era of Predictive Data Intelligence
Marketplace
Collaboration
Business
Context
Metadata &
Data Catalog
Business
Processes
Data
Consumers
IT
Teams
&
Systems
Data
Sources
Data
Delivery
AI/ML
© Informatica. Proprietary and Confidential.
6
Key Business Drivers
6
• Self Service
• Common Understanding
• Data Quality & Privacy
• Predictive Analytics
• Data Driven Decisions
• Data Lake Reporting
• Data Lineage
1. Insights and Analytics
People Process
Technology
• Customer Experience
• Customer Satisfaction
• Market Penetration
• Business Decision
• Data Ownership
• Elimination of Silos
• Enterprise Collaboration
3. Business Enablement
• GDPR
• CCPA
• FERC
• MIFID
• BCBS 239
• MDR
• IFRS
2. Regulatory Compliance
• Cloud Migration
• Data Warehousing
• Data Lake Management
• Data Explosion
• Data as an Asset
4. Digital Transformation
Data
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
2
Data Governance Best Practices, Assessments, and Roadmaps
Introduction
Real-World Data Governance – Monthly Webinar Series
December 15, 2022: Who Should Own Data Governance – IT or Business?
Third Thursday each Month @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net
Upcoming Events
DATAVERSITY – Data Governance & Information Quality East Conference – December 5-9, 2022 – Washington, DC
Non-Invasive Data Governance Book
Available Now: ISBN 9781935504856 / Technics Publications / Amazon.com
Non-Invasive Data Governance / Metadata Governance Online Learning Plans
Latest: Business Glossaries, Data Dictionaries and Data Catalogs
DATAVERSITY Training Center – https://training.dataversity.net
The Data Administration Newsletter (TDAN.com)
Twice Monthly: Data Articles, Columns, Blogs and Features
KIK Consulting & Educational Services
Updated Site: KIKConsulting.com (“Knowledge is King”)
Home of Non-Invasive Data Governance™
Carnegie Mellon University (CMU)
Adjunct Faculty: Heinz College Post-Graduate Chief Data Officer (CDO) Certificate Programs
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
3
• In this webinar, I will talk about …
– Criteria to Select the Appropriate
Best Practices for Your Organization
– How to Define the Best Practices
for Ultimate Impact
– Assessing Against Selected
Best Practices
– Focusing the Recommendations
on Program Success
– Delivering a Roadmap for
Your Data Governance Program
Data Governance Best Practices, Assessments, and Roadmaps
Abstract
Picture by Bob Seiner – 10/15/2022
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
4
Data Governance Best Practices, Assessments, and Roadmaps
Definitions
• Data Governance – The execution and enforcement
of authority over data.
• Data Stewardship – Formal accountability for data.
• Data Steward – A person held formally accountable
for their relationship to the data.
• Metadata – Data that improves both the business
and technical understanding of the data.
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
5
• Selecting Best Practices
• Best Practices for Best Practices
• The Criteria
• List of Best Practices
Data Governance Best Practices, Assessments, and Roadmaps
Criteria to Select the Appropriate Best Practices for Your Organization
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
6
• Selecting Best Practices
– Best Practices for Standing Up a Formal Data Governance Program
– Not Best Practices Associated with Defining, Producing, and Using Data
– Use Available Industry Lists
– If It Moves You … Consider Using the Ones I Share Today
Data Governance Best Practices, Assessments, and Roadmaps
Criteria to Select the Appropriate Best Practices for Your Organization
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
7
• Best Practices for Best Practices
– Written in Present Tense
– Underline Words That Must Be Defined
– Be Strong in Your Words and Conviction
– Limit to a Handful
Data Governance Best Practices, Assessments, and Roadmaps
Criteria to Select the Appropriate Best Practices for Your Organization
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
8
• The Criteria
1. Is the best practice practical and achievable given the organizational climate?
2. Will the program be at risk if the best practice is not achieved?
– Must Answer “Yes” to Both of the Criteria
– Assess Strengths and Weaknesses Toward the Best Practice
Data Governance Best Practices, Assessments, and Roadmaps
Criteria to Select the Appropriate Best Practices for Your Organization
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
9
• List of Best Practices
– Senior Leadership support, sponsor, and understand DG and what it will take.
– Resources are allocated to the administration of the program.
– Roles are well defined, vetted, and approved.
– Goals, scope, expectation, measures of success are defined and approved.
– Policy, guidelines, standards, and SOPs are documented and followed.
Data Governance Best Practices, Assessments, and Roadmaps
Criteria to Select the Appropriate Best Practices for Your Organization
Practical and Doable?
Program at Risk?
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
10
• Begin With the End in Mind
• Involve Your Target Audience
• Predict Your Target Activities
• Note Repetition
Data Governance Best Practices, Assessments, and Roadmaps
How to Define the Best Practices for Ultimate Impact
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
11
• Begin With the End in Mind
– Hard to get where you are going if you don’t know where that is.
– Take a ready, aim, fire approach.
– Define target behavior and plan for how to achieve it.
– Every journey starts with a first step.
Data Governance Best Practices, Assessments, and Roadmaps
How to Define the Best Practices for Ultimate Impact
A picture of me as a
nerdy & rebellious kid.
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
12
• Involve Your Target Audience
– Select audience by business function.
– Select audience by domain (subject area).
– Select audience by Council members (strategic level).
– Group functions, domains, members together (but avoid group think).
Data Governance Best Practices, Assessments, and Roadmaps
How to Define the Best Practices for Ultimate Impact
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
13
• Predict Your Target Activities
– Administration and Placement
– Stand Up Strategic Level
– Roles and Responsibilities
– Communications Planning
– Data Documentation Platform
– Policy and Guidelines
– Incremental Deployment
Data Governance Best Practices, Assessments, and Roadmaps
How to Define the Best Practices for Ultimate Impact
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
14
• Note Repetition
– Leadership Support
– Need for Policy and Standards
– Pockets of Governance
– Lack of
• Documentation
• Resources and Time
• Accountability
Data Governance Best Practices, Assessments, and Roadmaps
How to Define the Best Practices for Ultimate Impact
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
15
• Prepare the Audience
• The Right Questions to Ask
• Assessment Structure
• Conducting the Assessment
Data Governance Best Practices, Assessments, and Roadmaps
Assessing Against Selected Best Practices
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
16
• Prepare the Audience
– Questionnaire / Survey
• Click the Box to Request a Meeting
– Definition and Purpose
– Best Practice Criteria
– Best Practices
Data Governance Best Practices, Assessments, and Roadmaps
Assessing Against Selected Best Practices
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
17
• The Right Questions to Ask
– Best Practice Assessment Questions
• Why is this best practice?
• What can be leveraged toward the best practice?
• Where is there opportunity to improve toward the best practice?
• What is the gap between present practice and the best practice?
• What is the risk associated with the gap?
Data Governance Best Practices, Assessments, and Roadmaps
Assessing Against Selected Best Practices
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
18
• Assessment Structure
– Introductions and Program History
– Definitions and Purpose
– Challenges
• Data Definition Challenges
• Data Production Challenges
• Data Usage Challenges
– Best Practice Assessment
– Next Steps
Data Governance Best Practices, Assessments, and Roadmaps
Assessing Against Selected Best Practices
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
19
• Conducting the Assessment
– 60 Minutes at First
– Allow for More Time If Needed
– Open the Door for Future Conversations
– Share Resultant Recommendations with Participants
– Incorporate Feedback Into Assessment
Data Governance Best Practices, Assessments, and Roadmaps
Assessing Against Selected Best Practices
Recommendations
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
20
• You need defined and approved Roles and Responsibilities.
• You will require a detailed Communication Plan.
• The organization will benefit greatly from a Data Documentation Platform.
• Incrementally operationalize the program through Actionable Use Cases.
Data Governance Best Practices, Assessments, and Roadmaps
Focusing the Recommendations on Program Success
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
21
• Roles and Responsibilities
– The Backbone of a Successful Data Governance Program
– Instrumental in:
• Data
• Process
• Communications
• Metrics
• Tools
Data Governance Best Practices, Assessments, and Roadmaps
Focusing the Recommendations on Program Success
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
22
• Communications Planning
– Cannot Communicate to People at All Levels the Same Way
– Leverage Internal Communications Specialists When Possible
– Three Os of Communications
• Orientation
• Onboarding
• Ongoing
Data Governance Best Practices, Assessments, and Roadmaps
Focusing the Recommendations on Program Success
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
23
• Data Documentation Platform
– Structured Database Systems
– Unstructured Data, Content, Records
– Levels of Metadata:
• Domains
• Business Glossary
• Data Dictionary
• Data Catalog
– Ownership, Stewardship, Lineage,
Quality, Classification, Rules, …
Require Data Documentation
Data Governance Best Practices, Assessments, and Roadmaps
Focusing the Recommendations on Program Success
Data Domains
Business Glossary
Data Dictionary
Data Catalog
COMPANY SEMANTIC FRAMEWORK
DATA ONTOLOGY EXAMPLE
Data Dictionary
Data Catalog Data Catalog
Data Dictionary
Framework developed by KIK Consulting for use at COMPANY Last updated – May 14, 2021
Opportunity
Opportunity Contact
Opportunity Contact Code
Opp-Contact-Cd
Prospect Contact Type
Pros-Ctct-Type
Data Lake Opp Contact Cd
DL-Opp-Contact-Cd
Many
One
Relationships
Standard
Standard Salesforce
Salesforce
Data Lake
Data Lake
Data Tool Standard Data Resource Reference
Standard
Standard
SUBJECT AREA
BUSINESS TERM
BUSINESS ATTRIBUTE
BUSINESS ELEMENT
RESOURCE ATTRIBUTE
RESOURCE ELEMENT
RESOURCE ATTRIBUTE
RESOURCE ELEMENT
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
24
• Actionable Use Cases
– Critical Data Elements (warning: they have tentacles)
– Low-Hanging Fruit
– Create Working Team
– Validate Documentation
– Address Issue and Opportunity
Data Governance Best Practices, Assessments, and Roadmaps
Focusing the Recommendations on Program Success
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
25
• Actionable Streams
• Notional Timeline
• Resource Planning
• Budgeting Time and Money
Data Governance Best Practices, Assessments, and Roadmaps
Delivering a Roadmap for Your Data Governance Program
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
26
• Actionable Streams
Data Governance Best Practices, Assessments, and Roadmaps
Delivering a Roadmap for Your Data Governance Program
Data Governance Roadmap – Actionable Stream 1
Deploy Data Governance Administrator
Data Governance Roadmap – Actionable Stream 2
Deploy a Data Governance Operating Model of Roles & Responsibilities
Data Governance Roadmap – Actionable Stream 3
Develop and Act on a Data Governance Communication and Awareness Plan
Data Governance Roadmap – Actionable Stream 5
Design and Deliver a Data Documentation Platform
Data Governance Roadmap – Actionable Stream 5
Incrementally Roll Out the Data Governance Program Via the Initial Use Case
Data Governance Roadmap – Actionable Stream 6
Design and Deliver Data Governance Policy, Guidelines, and Standards
Data Governance Roadmap – Actionable Stream 7
Deliver a Set of Data Governance Performance Metrics
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
27
• Notional Timeline
Data Governance Best Practices, Assessments, and Roadmaps
Delivering a Roadmap for Your Data Governance Program
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
28
• Resource Planning
– Someone Needs to Captain the Ship!
– People are already (or will be) spending time solving or working around problems.
– Refocus that time on actions that are appropriate and effective.
– Not intentionally more time … Better use of time.
– Execute and enforce authority over data.
– Formalize accountability for data.
Data Governance Best Practices, Assessments, and Roadmaps
Delivering a Roadmap for Your Data Governance Program
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
29
• Budgeting Time and Money
– People Cost of Formalizing Data Governance
– Capital Costs Including Technology
– Operating Costs of Governing Data
– “Never a right time.”
– “Find a right time.” …. Align the Data Governance Program With Something That Really Matters.
Data Governance Best Practices, Assessments, and Roadmaps
Delivering a Roadmap for Your Data Governance Program
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
30
• In the webinar, I shared …
– Criteria to Select the Appropriate Best Practices for Your Organization
– How to Define the Best Practices for Ultimate Impact
– Assessing Against Selected Best Practices
– Focusing the Recommendations on Program Success
– Delivering a Roadmap for Your Data Governance Program
Data Governance Best Practices, Assessments, and Roadmaps
Summary
Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
31
Data Governance Best Practices, Assessments, and Roadmaps
Q & A - Contact Information
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
rseiner@tdan.com @RSeiner

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Data governance best practices for building a successful program

  • 1. 1 Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Real-World Data Governance Data Governance Best Practices, Assessments, and Roadmaps Monthly Webinar Series Hosted by DATAVERSITY Robert S. Seiner – KIK Consulting / TDAN.com November 17, 2022 – 11:00 a.m. PT / 2:00 p.m. ET
  • 2. © Informatica. Proprietary and Confidential. Kash Mehdi Head of Data Governance, Cataloging & Privacy
  • 3. © Informatica. Proprietary and Confidential. 2 The Drive Towards Data Sharing Data Engineer Citizen Consumer Citizen Analysts Citizen Integrator ETL Developer Data Scientist Business Technical Population Data Literacy New Self-Service Model 2
  • 4. © Informatica. Proprietary and Confidential. Four reasons why CDOs Fail? • Ability to understand the business and alignment with business objectives and goals. • For example: Depending on the industry type it could mean driving customer experience, attaining operational efficiency, digital transformation, innovation, regulatory compliance and much more. Fail to have business literacy and put business needs first 01 • One of the hardest things CDOs face is their ability to link complex data challenges to business outcomes or goals. • For example: Showing that there is a data quality problem is not enough to get stakeholder buy-in. Linking outcomes like user productivity, customer experience will have more mileage. Fail to connect data challenges to business outcomes 02 • While CDOs have skills to solve given data challenges, often they are faced with human change management challenges. • For example: A CDOs ability to create data literacy depends on knowing the organizations culture. • Ability to communicate effectively (storytelling, listening, conflict resolution, marketing and much more). Fail to address the human aspect and drive cultural change management 03 • Often times thinking technology alone will solve all data challenges does not yield desired results. • For example, build and they will come mentality has become a thing of the past. • CDOs ability to succeed demands on driving business adoption, creating fit for purpose user data experiences and much more. Fail to understand technology is a means to an end and not the end in itself 04
  • 5. © Informatica. Proprietary and Confidential. IDC Survey Results A high-level overview of the CDO Day in the life Business Drivers Business Outcomes Frameworks Customer Stories Technology Quick Wins & Adoption Key Takeaways & Call to Action CDO Experiences Group Discussions Data Challenges Cultural Challenges Overview IDC Global Chief Data Officer Survey Results: • 49% simplifying data access & consumption • 54% ensuring data & analytics compliance • 39% enabling data teams with self service access to all data • 51% managing data complexity • 39% have standardized data sharing & consumption functionality Source: IDC, Global Chief Data Officer (CDO) Engagement Survey 202Data Readout, Sponsored by Informatica, doc #US48079321, July 20211 Mission: Make Chief Data Officers and aspiring Data Leaders successful in their pursuit to lead with data and meet business goals and objectives.
  • 6. 5 © Informatica. Proprietary and Confidential. Ushering in a New Era of Predictive Data Intelligence Marketplace Collaboration Business Context Metadata & Data Catalog Business Processes Data Consumers IT Teams & Systems Data Sources Data Delivery AI/ML
  • 7. © Informatica. Proprietary and Confidential. 6 Key Business Drivers 6 • Self Service • Common Understanding • Data Quality & Privacy • Predictive Analytics • Data Driven Decisions • Data Lake Reporting • Data Lineage 1. Insights and Analytics People Process Technology • Customer Experience • Customer Satisfaction • Market Penetration • Business Decision • Data Ownership • Elimination of Silos • Enterprise Collaboration 3. Business Enablement • GDPR • CCPA • FERC • MIFID • BCBS 239 • MDR • IFRS 2. Regulatory Compliance • Cloud Migration • Data Warehousing • Data Lake Management • Data Explosion • Data as an Asset 4. Digital Transformation Data
  • 8. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 2 Data Governance Best Practices, Assessments, and Roadmaps Introduction Real-World Data Governance – Monthly Webinar Series December 15, 2022: Who Should Own Data Governance – IT or Business? Third Thursday each Month @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net Upcoming Events DATAVERSITY – Data Governance & Information Quality East Conference – December 5-9, 2022 – Washington, DC Non-Invasive Data Governance Book Available Now: ISBN 9781935504856 / Technics Publications / Amazon.com Non-Invasive Data Governance / Metadata Governance Online Learning Plans Latest: Business Glossaries, Data Dictionaries and Data Catalogs DATAVERSITY Training Center – https://training.dataversity.net The Data Administration Newsletter (TDAN.com) Twice Monthly: Data Articles, Columns, Blogs and Features KIK Consulting & Educational Services Updated Site: KIKConsulting.com (“Knowledge is King”) Home of Non-Invasive Data Governance™ Carnegie Mellon University (CMU) Adjunct Faculty: Heinz College Post-Graduate Chief Data Officer (CDO) Certificate Programs
  • 9. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 3 • In this webinar, I will talk about … – Criteria to Select the Appropriate Best Practices for Your Organization – How to Define the Best Practices for Ultimate Impact – Assessing Against Selected Best Practices – Focusing the Recommendations on Program Success – Delivering a Roadmap for Your Data Governance Program Data Governance Best Practices, Assessments, and Roadmaps Abstract Picture by Bob Seiner – 10/15/2022
  • 10. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 4 Data Governance Best Practices, Assessments, and Roadmaps Definitions • Data Governance – The execution and enforcement of authority over data. • Data Stewardship – Formal accountability for data. • Data Steward – A person held formally accountable for their relationship to the data. • Metadata – Data that improves both the business and technical understanding of the data.
  • 11. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 5 • Selecting Best Practices • Best Practices for Best Practices • The Criteria • List of Best Practices Data Governance Best Practices, Assessments, and Roadmaps Criteria to Select the Appropriate Best Practices for Your Organization
  • 12. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 6 • Selecting Best Practices – Best Practices for Standing Up a Formal Data Governance Program – Not Best Practices Associated with Defining, Producing, and Using Data – Use Available Industry Lists – If It Moves You … Consider Using the Ones I Share Today Data Governance Best Practices, Assessments, and Roadmaps Criteria to Select the Appropriate Best Practices for Your Organization
  • 13. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 7 • Best Practices for Best Practices – Written in Present Tense – Underline Words That Must Be Defined – Be Strong in Your Words and Conviction – Limit to a Handful Data Governance Best Practices, Assessments, and Roadmaps Criteria to Select the Appropriate Best Practices for Your Organization
  • 14. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 8 • The Criteria 1. Is the best practice practical and achievable given the organizational climate? 2. Will the program be at risk if the best practice is not achieved? – Must Answer “Yes” to Both of the Criteria – Assess Strengths and Weaknesses Toward the Best Practice Data Governance Best Practices, Assessments, and Roadmaps Criteria to Select the Appropriate Best Practices for Your Organization
  • 15. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 9 • List of Best Practices – Senior Leadership support, sponsor, and understand DG and what it will take. – Resources are allocated to the administration of the program. – Roles are well defined, vetted, and approved. – Goals, scope, expectation, measures of success are defined and approved. – Policy, guidelines, standards, and SOPs are documented and followed. Data Governance Best Practices, Assessments, and Roadmaps Criteria to Select the Appropriate Best Practices for Your Organization Practical and Doable? Program at Risk?
  • 16. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 10 • Begin With the End in Mind • Involve Your Target Audience • Predict Your Target Activities • Note Repetition Data Governance Best Practices, Assessments, and Roadmaps How to Define the Best Practices for Ultimate Impact
  • 17. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 11 • Begin With the End in Mind – Hard to get where you are going if you don’t know where that is. – Take a ready, aim, fire approach. – Define target behavior and plan for how to achieve it. – Every journey starts with a first step. Data Governance Best Practices, Assessments, and Roadmaps How to Define the Best Practices for Ultimate Impact A picture of me as a nerdy & rebellious kid.
  • 18. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 12 • Involve Your Target Audience – Select audience by business function. – Select audience by domain (subject area). – Select audience by Council members (strategic level). – Group functions, domains, members together (but avoid group think). Data Governance Best Practices, Assessments, and Roadmaps How to Define the Best Practices for Ultimate Impact
  • 19. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 13 • Predict Your Target Activities – Administration and Placement – Stand Up Strategic Level – Roles and Responsibilities – Communications Planning – Data Documentation Platform – Policy and Guidelines – Incremental Deployment Data Governance Best Practices, Assessments, and Roadmaps How to Define the Best Practices for Ultimate Impact
  • 20. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 14 • Note Repetition – Leadership Support – Need for Policy and Standards – Pockets of Governance – Lack of • Documentation • Resources and Time • Accountability Data Governance Best Practices, Assessments, and Roadmaps How to Define the Best Practices for Ultimate Impact
  • 21. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 15 • Prepare the Audience • The Right Questions to Ask • Assessment Structure • Conducting the Assessment Data Governance Best Practices, Assessments, and Roadmaps Assessing Against Selected Best Practices
  • 22. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 16 • Prepare the Audience – Questionnaire / Survey • Click the Box to Request a Meeting – Definition and Purpose – Best Practice Criteria – Best Practices Data Governance Best Practices, Assessments, and Roadmaps Assessing Against Selected Best Practices
  • 23. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 17 • The Right Questions to Ask – Best Practice Assessment Questions • Why is this best practice? • What can be leveraged toward the best practice? • Where is there opportunity to improve toward the best practice? • What is the gap between present practice and the best practice? • What is the risk associated with the gap? Data Governance Best Practices, Assessments, and Roadmaps Assessing Against Selected Best Practices
  • 24. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 18 • Assessment Structure – Introductions and Program History – Definitions and Purpose – Challenges • Data Definition Challenges • Data Production Challenges • Data Usage Challenges – Best Practice Assessment – Next Steps Data Governance Best Practices, Assessments, and Roadmaps Assessing Against Selected Best Practices
  • 25. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 19 • Conducting the Assessment – 60 Minutes at First – Allow for More Time If Needed – Open the Door for Future Conversations – Share Resultant Recommendations with Participants – Incorporate Feedback Into Assessment Data Governance Best Practices, Assessments, and Roadmaps Assessing Against Selected Best Practices Recommendations
  • 26. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 20 • You need defined and approved Roles and Responsibilities. • You will require a detailed Communication Plan. • The organization will benefit greatly from a Data Documentation Platform. • Incrementally operationalize the program through Actionable Use Cases. Data Governance Best Practices, Assessments, and Roadmaps Focusing the Recommendations on Program Success
  • 27. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 21 • Roles and Responsibilities – The Backbone of a Successful Data Governance Program – Instrumental in: • Data • Process • Communications • Metrics • Tools Data Governance Best Practices, Assessments, and Roadmaps Focusing the Recommendations on Program Success
  • 28. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 22 • Communications Planning – Cannot Communicate to People at All Levels the Same Way – Leverage Internal Communications Specialists When Possible – Three Os of Communications • Orientation • Onboarding • Ongoing Data Governance Best Practices, Assessments, and Roadmaps Focusing the Recommendations on Program Success
  • 29. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 23 • Data Documentation Platform – Structured Database Systems – Unstructured Data, Content, Records – Levels of Metadata: • Domains • Business Glossary • Data Dictionary • Data Catalog – Ownership, Stewardship, Lineage, Quality, Classification, Rules, … Require Data Documentation Data Governance Best Practices, Assessments, and Roadmaps Focusing the Recommendations on Program Success Data Domains Business Glossary Data Dictionary Data Catalog COMPANY SEMANTIC FRAMEWORK DATA ONTOLOGY EXAMPLE Data Dictionary Data Catalog Data Catalog Data Dictionary Framework developed by KIK Consulting for use at COMPANY Last updated – May 14, 2021 Opportunity Opportunity Contact Opportunity Contact Code Opp-Contact-Cd Prospect Contact Type Pros-Ctct-Type Data Lake Opp Contact Cd DL-Opp-Contact-Cd Many One Relationships Standard Standard Salesforce Salesforce Data Lake Data Lake Data Tool Standard Data Resource Reference Standard Standard SUBJECT AREA BUSINESS TERM BUSINESS ATTRIBUTE BUSINESS ELEMENT RESOURCE ATTRIBUTE RESOURCE ELEMENT RESOURCE ATTRIBUTE RESOURCE ELEMENT
  • 30. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 24 • Actionable Use Cases – Critical Data Elements (warning: they have tentacles) – Low-Hanging Fruit – Create Working Team – Validate Documentation – Address Issue and Opportunity Data Governance Best Practices, Assessments, and Roadmaps Focusing the Recommendations on Program Success
  • 31. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 25 • Actionable Streams • Notional Timeline • Resource Planning • Budgeting Time and Money Data Governance Best Practices, Assessments, and Roadmaps Delivering a Roadmap for Your Data Governance Program
  • 32. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 26 • Actionable Streams Data Governance Best Practices, Assessments, and Roadmaps Delivering a Roadmap for Your Data Governance Program Data Governance Roadmap – Actionable Stream 1 Deploy Data Governance Administrator Data Governance Roadmap – Actionable Stream 2 Deploy a Data Governance Operating Model of Roles & Responsibilities Data Governance Roadmap – Actionable Stream 3 Develop and Act on a Data Governance Communication and Awareness Plan Data Governance Roadmap – Actionable Stream 5 Design and Deliver a Data Documentation Platform Data Governance Roadmap – Actionable Stream 5 Incrementally Roll Out the Data Governance Program Via the Initial Use Case Data Governance Roadmap – Actionable Stream 6 Design and Deliver Data Governance Policy, Guidelines, and Standards Data Governance Roadmap – Actionable Stream 7 Deliver a Set of Data Governance Performance Metrics
  • 33. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 27 • Notional Timeline Data Governance Best Practices, Assessments, and Roadmaps Delivering a Roadmap for Your Data Governance Program
  • 34. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 28 • Resource Planning – Someone Needs to Captain the Ship! – People are already (or will be) spending time solving or working around problems. – Refocus that time on actions that are appropriate and effective. – Not intentionally more time … Better use of time. – Execute and enforce authority over data. – Formalize accountability for data. Data Governance Best Practices, Assessments, and Roadmaps Delivering a Roadmap for Your Data Governance Program
  • 35. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 29 • Budgeting Time and Money – People Cost of Formalizing Data Governance – Capital Costs Including Technology – Operating Costs of Governing Data – “Never a right time.” – “Find a right time.” …. Align the Data Governance Program With Something That Really Matters. Data Governance Best Practices, Assessments, and Roadmaps Delivering a Roadmap for Your Data Governance Program
  • 36. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 30 • In the webinar, I shared … – Criteria to Select the Appropriate Best Practices for Your Organization – How to Define the Best Practices for Ultimate Impact – Assessing Against Selected Best Practices – Focusing the Recommendations on Program Success – Delivering a Roadmap for Your Data Governance Program Data Governance Best Practices, Assessments, and Roadmaps Summary
  • 37. Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner 31 Data Governance Best Practices, Assessments, and Roadmaps Q & A - Contact Information • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com rseiner@tdan.com @RSeiner