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Data Governance Best Practices and Lessons Learned

Best practices and lessons learned are powerful tools used to assess an organization’s readiness and initial activities associated with delivering a Data Governance program. There are two criteria to determine if something is best practice for your organization. And the definition of data governance best practice is best way to learn from others and begin with the end in mind.

Bob Seiner will share industry data governance best practices in this month’s installment of the RWDG webinar series. Learn how to use the best practices defined in this webinar to address opportunities to improve your organization’s data governance implementation. Attend this webinar and learn that assessing your organization may not be as difficult as you think.

During this webinar Bob will discuss:

How to define data governance best practices for your organization
Criteria used to determine if a practice is best practice
How to assess your organization against industry best practice
Assessing risks associated with best practice gaps
Addressing opportunities to improve gaps uncovered in the assessment

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Data Governance Best Practices and Lessons Learned

  1. 1. 1 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Real World Data Governance Data Governance Best Practices and Lessons Learned Monthly Webinar Series Hosted by DATAVERSITY Robert S. Seiner – KIK Consulting / TDAN.com November 16, 2017 – 2:00 p.m. EST
  2. 2. 2 2 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Real-World Data Governance – Monthly Webinar Series December 21, 2017 - Governing Big Data, Smart Data, Data Lakes, and the IOT January 18, 2018 – Everybody is a Data Steward; Get Over It! Third Thurs @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net • Non-Invasive Data Governance Book ISBN 9781935504856 / Technics Publishing / Amazon.com • Speaking Events Enterprise Data Governance Online – Virtual Conference – January 24 Enterprise Data World 2018 – San Diego, CA – April 22-27, 2018 • Online Learning Plan Non-Invasive Data Governance - DATAVERSITY Training Center Seven Online Courses with Evaluations • The Data Administration Newsletter (TDAN.com) Twice Monthly – Articles, Columns, Blogs and Feature Produced by DATAVERSITY – Subscribe for emails Real-World Data Governance Current Events
  3. 3. 3 3 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • During this webinar I will discuss: – How to Define Data Governance Best Practices for Your Organization – Criteria Used to Determine if a Practice is Best Practice – How to Assess Your Organization Against Industry Best Practice – Assessing Risks Associated with Best Practice Gaps – Addressing Opportunities to Improve Gaps Uncovered in the Assessment Data Governance Best Practices and Lessons Learned Agenda for Today’s Webinar
  4. 4. 4 4 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Data Governance – Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources. • Data Stewardship – Data Stewardship is the Formalization of Accountability Over the Management of Data and Data-Related Resources. Data Governance Best Practices and Lessons Learned Definitions
  5. 5. 5 5 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Data Governance™ – The practice of: • applying formal accountability & behavior • through non-invasive roles & responsibilities • to existing and / or new processes • to assure that the definition, production & usage of data • assures regulatory compliance, security, privacy, protection & quality. – Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets. – The goal is to be » Transparent » Supportive » Collaborative. Data Governance Best Practices and Lessons Learned Definitions
  6. 6. 6 6 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • [to] gov·ern [data] v. gov·erned, gov·ern·ing, gov·erns – To make and administer the public policy and affairs – To exercise sovereign authority – To control the speed or magnitude – To regulate – To control the actions or behavior – To keep under control; to restrain – To exercise a deciding or determining influence – To exercise political authority – To have or exercise a determining influence FreeDictionary.com Data Governance Best Practices and Lessons Learned Definitions
  7. 7. 7 7 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What to Tell Management: – We ARE already governing data (but we are doing it informally, inefficiently, ineffectively). – We CAN formalize how we govern data by putting structure around what we are presently doing. – We CAN Improve … • How We Manage Data Risk & Protect Data • Data Quality & Provide Quality Assurance • Coordination & Cooperation Around Data • Communications and Understanding Around Data – We DO NOT Have to Spend a lot of Money. In fact … Data Governance only costs the time we put into it. – We NEED structure. We should consider a Non-Invasive approach. Data Governance Best Practices and Lessons Learned Messages for Management
  8. 8. 8 8 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What NOT to Tell Management – Do NOT Sell Data Governance as being a Huge Challenge. – Emphasize that Data Governance is NOT a Technical Solution. – Emphasize again that People Behavior is Governed, NOT Data. – Emphasize that Data Governance is an Evolution, NOT Revolution. Data Governance Best Practices and Lessons Learned Messages for Management
  9. 9. 9 9 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices • Best Practice Overview & Assessment Process – Data Governance Best Practices and Lessons Learned are defined as the basis and guideline for behavior to deliver Data Governance Programs.
  10. 10. 10 10 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices • Best Practice Overview & Assessment Process – Data Governance Best Practices and Lessons Learned are defined as the basis and guideline for behavior to deliver Data Governance Programs. 1. Organizations that successfully implement Data Governance Programs begin by defining a limited series of best practice before assessing their present practices in comparison to the best practice.
  11. 11. 11 11 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices • Best Practice Overview & Assessment Process – Data Governance Best Practices and Lessons Learned are defined as the basis and guideline for behavior to deliver Data Governance Programs. 1. Organizations that successfully implement Data Governance Programs begin by defining a limited series of best practice before assessing their present practices in comparison to the best practice. 2. Once the best practice is defined, an assessment must be completed to:  Identify the GAP between the Best Practice and present practices.  Identify the RISKS (and potential risks) associated with the gap.
  12. 12. 12 12 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Criteria to Determining if a Statement is a Best Practice – Is the Statement Practical, Do-able and will it Add Value? Answer should be “Yes” or best practice should not be considered. Data Governance Best Practices and Lessons Learned Criteria used to Determine if a Practice is a Best Practice
  13. 13. 13 13 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Criteria to Determining if a Statement is a Best Practice – Is the Program At Risk if the practice is not achieved? Answer should be “Yes” or best practice should not be considered. Data Governance Best Practices and Lessons Learned Criteria used to Determine if a Practice is a Best Practice
  14. 14. 14 14 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice Around Creating a Best Practice Document – First Document Created for Data Governance – Basis of the Assessment – Underline words to be defined elsewhere – Present tense versus Future tense – Typically 4-6 Best Practice – Analyze from a Business and Technical Perspective – Verbose versus To The Point Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  15. 15. 15 15 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • The Top Five Data Governance Program Best Practices are: 1. Senior Management Support, Sponsorship & Understanding 2. Resources Must Be Applied 3. Roles & Responsibilities Must Be Clearly Defined 4. Goals, Scope, Expectation, Measures Must Be Clearly Defined 5. Must Be Done Consistently Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  16. 16. 16 16 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from an Insurance Company: – There is a High-Level of Senior Management Support, Sponsorship, and Understanding of the activities of the Program and Team. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  17. 17. 17 17 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from an Insurance Company: – A team of cross-Departmental resources as well as a dedicated program manager are accountable for the definition, development, implementation and sustainability of the Program on a consistent and continual basis. – This group will be known as the Planning Team during the program development phase and as the Program Team upon deployment of the program. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  18. 18. 18 18 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from an Insurance Company: – The Measurements of Success (and how they will be measured) of the program are well defined and communicated with Senior Management and Stakeholders within the organization. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  19. 19. 19 19 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from an Insurance Company: – The Goals, Objectives, Scope, and Rules of Engagement of the Program and Team are well defined and communicated. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  20. 20. 20 20 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from a Government Agency: – There is a High-Level of Senior Management Support, Sponsorship and Understanding, of the activities of Data Governance and the Data Governance Office. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  21. 21. 21 21 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from a Government Agency: – Data Governance is considered an ON-GOING PROGRAM rather than a PROJECT, with a dedicated resource or group of resources responsible for the definition, development, execution, and sustainability of the Data Governance Program on a continual basis. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  22. 22. 22 22 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from a Government Agency: – Data Governance Policy is required as the backbone of making the action and assurance of governing data “not optional”. Data Governance is applied to business data, technical data, master data and metadata consistently across the organization. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  23. 23. 23 23 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from a Government Agency: – The goals, scope, roles with expectations, and measurements of success of the Data Governance Program are well defined and communicated with the Business Units, the Functional Tracks (Teams), the Project Teams and the Information Technology areas of the organization. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  24. 24. 24 24 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from an Education Company: – For Data Governance to be successful there will need to be a High Level of Senior Management Support and Understanding of the activities of the Data Governance Team, the roles defined in the Data Governance Operating Model, and specific examples of where Data Governance will add value. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  25. 25. 25 25 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from an Education Company: – Select staff must be committed to the definition, development, execution and sustainability of the Data Governance Program on a continual basis. This group will be known as the Data Governance Team and will be lead by Information Technology in partnership with Corporate Risk Governance with subject matter expertise from Strategic Business Units and Shared Corporate Functions. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  26. 26. 26 26 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Best Practice from an Education Company: – The Data Governance Principles will be applied consistently and continuously to data that is defined, produced and used for Enterprise Reporting. The initial focus of the Data Governance Program will be directed at improving the quality, understandability and value of data that drives metrics for Academics Reporting. Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  27. 27. 27 27 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • The Top Five Data Governance Program Best Practices are: REPEATED 1. Senior Management Support, Sponsorship & Understanding 2. Resources Must Be Applied 3. Roles & Responsibilities Must Be Clearly Defined 4. Goals, Scope, Expectation, Measures Must Be Clearly Defined 5. Must Be Done Consistently Data Governance Best Practices and Lessons Learned Defining Data Governance Best Practices
  28. 28. 28 28 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Steps to Assessing Your Organization Against Best Practices – For each best practice: • Define why the best practice is a best practice for your organization. Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  29. 29. 29 29 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice • Steps to Assessing Your Organization Against Best Practices – For each best practice: • Articulate the present actions that support to best practice.
  30. 30. 30 30 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice • Steps to Assessing Your Organization Against Best Practices – For each best practice: • Articulate where there are opportunities to improve toward the best practice.
  31. 31. 31 31 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice • Steps to Assessing Your Organization Against Best Practices – For each best practice: • Articulate the gaps between your present practices and best practice.
  32. 32. 32 32 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice • Steps to Assessing Your Organization Against Best Practices – For each best practice: • Articulate the risks associated with the gap.
  33. 33. 33 33 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice • Steps to Assessing Your Organization Against Best Practices – For each best practice: • Use this information to recommend steps toward the best practice.
  34. 34. 34 34 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Define, Recognize and Deploy the Data Governance Operating Model of Roles & Responsibilities Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  35. 35. 35 35 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Define, Recognize and Deploy the Data Governance Operating Model of Roles & Responsibilities Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  36. 36. 36 36 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Create, Deliver and Act on a Data Governance Communications Plan Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  37. 37. 37 37 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Create, Deliver and Act on a Data Governance Communications Plan Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  38. 38. 38 38 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Organize, Staff and Deploy the Data Governance Team Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  39. 39. 39 39 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Organize, Staff and Deploy the Data Governance Team Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice DATA GOVERNANCE OFFICE DATA GOVERNANCE PLANNING TEAM DATA GOVERNANCE EXECUTION COMMUNITIES DATA GOVERNANCE PARTICIPATION MODEL
  40. 40. 40 40 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Incrementally Roll Out the Data Governance Practice Into Business Areas by Concisely Defining / Formalizing the Actions of Participants. Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  41. 41. 41 41 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Incrementally Roll Out the Data Governance Practice Into Business Areas by Concisely Defining / Formalizing the Actions of Participants. Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice DATA GOVERNANCE ROADMAP TIMELINE DEVELOP AND COMMUNICATE METRICS ASSOCIATED WITH PROTECTING DATA AND MAKING DATA AVAILABLE IDENTIFY AND ENGAGE PROGRAMS THAT ARE ACCOUNTABLE FOR GOVERNING DATA DEVELOP AND COMMUNICATE DATA GOVERNANCE POLICY AND MINIMUM GOVERNANCE STANDARDS FOR PROGRAMS TO FOLLOW REVIEW POLICIES AND PROCEDURES FOR DATA PROTECTION AND ACCESS DEFINE ROLES AND IDENTIFY RESOURCE(S) TO ADMINISTER THE PROGRAM DEVELOP A DATA GOVERNANCE COMMUNICATION PLAN AND DELIVER COMMUNICATIONS TO INCREASE AWARENESS ACTIONABLESTREAMS NOTIONAL TIMELINE FEB 17 MAR 17 APR 17 MAY 17 JUN 17 JUL 17 AUG 17 SEP 17 1 3 2 4 5 6 FEB 17 MAR 17 APR 17 MAY 17 JUN 17 JUL 17 AUG 17 SEP 17
  42. 42. 42 42 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Deliver a Data Governance Documentation Platform Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice
  43. 43. 43 43 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Sample Recommendations from a Best Practice Assessment – Deliver a Data Governance Documentation Platform Data Governance Best Practices and Lessons Learned Assess Your Organization Against Industry Best Practice Data Dictionary Business Metadata Business Explanation of Data in Systems Data Systems, Databases, Reference (Code) Data, Technical Metadata Vocabulary Semantic Level Terminology Business Language We Use MapstoHowUsed Maps to Multiple Business Term Standard Data Name System Data Name Business System Data Name Business System Data Name Business System Data Name
  44. 44. 44 44 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Assessing Risks Associated with Best Practice Gaps • Examples of Client Risks Associated with Gaps1 – The largest risk to the program is that priorities will change and that departments may lose interest and representation will falter. – The biggest risk is that there is not a commitment from Senior Management that data governance will be communicated regularly to operation level staff for the program to successfully protect sensitive data. – A risk to this company is that the Data Governance Office is made up of people “voluntold” to participate and that resources are not being applied to assure that access to data will be efficient and effective. – The Data Governance Planning Team identified potential budget issues and changes in priorities as the largest risks to the successful and sustainable implementation of a Data Governance program.
  45. 45. 45 45 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Assessing Risks Associated with Best Practice Gaps • Examples of Client Risks Associated with Gaps2 – The planning team stated data protection awareness training is limited, and not currently monitored or enforced consistently across the organization. – The planning team stated developing procedures for communicating and enforcing policy take significant time and effort, and are inconsistently applied. – It is a large risk that, without detailed policies and procedures in place to communicate and enforce the policies, the Data Governance program will be at risk of not achieving its goal of consistent data quality across the company.
  46. 46. 46 46 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Get the Business to Tell You Where Data Governance will Add Value for the Business. Data Governance Best Practices and Lessons Learned Addressing Opportunities to Improve
  47. 47. 47 47 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Data Governance Best Practices and Lessons Learned Addressing Opportunities to Improve • My Favorite Question to Get the Business to Speak Up “What can’t you do that you want to do because you don’t have the data to do it?” • What can’t you do … • that you want to do … • because you don’t have the data to do it …
  48. 48. 48 48 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions to Get the Business to Describe the Value Add1 1. What data / metadata do you use most often to achieve your objectives? 2. What is the primary source / system used by your area to obtain the data / metadata? Who do go to get information about this source / system / data / metadata? 3. What processes consume the data / metadata? 4. Do these processes have data / metadata challenges? If so, what are they? 5. What is the product or customer impact? How has this been tracked or measured? Data Governance Best Practices and Lessons Learned Addressing Opportunities to Improve
  49. 49. 49 49 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions to Get the Business to Describe the Value Add2 6. Is there an associated risk – brand, compliance, legal, etc.? 7. What is the operational impact (e.g. money, FTEs, manual work-around, etc.) of the challenges? Have you tracked or quantified these impacts? 8. What other impacts should be noted? 9. Have you identified potential solutions? If so, what is the status of these solutions – Scoped, Funded, Planned, In-Flight, etc.? 10. What data / information is on your “wish list” that would better enable your area to deliver on our Core Competencies? Data Governance Best Practices and Lessons Learned Addressing Opportunities to Improve
  50. 50. 50 50 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • During this webinar I discussed: – How to Define Data Governance Best Practices for Your Organization – Criteria Used to Determine if a Practice is Best Practice – How to Assess Your Organization Against Industry Best Practice – Assessing Risks Associated with Best Practice Gaps – Addressing Opportunities to Improve Gaps Uncovered in the Assessment Data Governance Best Practices and Lessons Learned Today’s Webinar
  51. 51. 51 51 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions and Answers Data Governance Best Practices and Lessons Learned Summary Happy Thanksgiving!
  52. 52. 52 52 Copyright © 2017 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, rseiner@tdan.com @RSeiner @TDAN_com Data Governance Best Practices and Lessons Learned Contact Information

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