1. Darrell R. Yecko
1109 Maple Street Extension
Moon Township, Pa. 15108
Home (412) 269-2558…Office (724) 778-5276
Mobile (724-272-7152)
e-mail: Darrell.yecko@meppi.com
Objective
To obtain a challenging position within an entrepreneurial company that allows me to enhance
and continue to expand my business skills.
Work experience
National Service Manager UPSD, Mitsubishi Electric Power Products Inc.
Warrendale, Pa.
Job duties:
Manage all aspects of the service department to include; field service, authorized service
providers, service coordinators, technical support, service training, and service sales. Manage
service P&L.
Fill all open positionsinternal and field
Create a service sales department
Exceed revenue objectives
Planning and forecasting
Establish customer experience program
Global expansion of Mitsubishi service
Develop 10 year service strategy to include P&L
Migrate fromauthorized service providersto direct service model
Maintain ISO compliance
Improve all service processes
Grow customer base forservices
Increase contract capture rate
Manage high level corporate agreements
Develop new service offerings
Accomplishments at Mitsubishi Electric Power Products Inc.
Identified and evaluated 4 companies in Mexico for partnerships and possible acquisition.
In process of evaluating Canadian UPS Integration Company that can improve quality,
cost, and reduce installation time. Could be possible acquisition.
Implementing “Sales Force” CRM for service.
Field Force Automation
2. General Manager, CB Power Inc. Coraopolis, Pa. January 1, 2011 to January 1, 2013
Hired by a Canadian company to establish a USA headquarters
Job duties:
Perform all start up activities.
Establish CB Power Inc. as a legal entity.
Find a suitable facility, negotiate purchase,and manage renovations.
Develop marketing programand materials.
Set up computernetwork and CRM system.
Manage expense budget and report to parent.
Develop target market list, qualify leadsand generate sales.
Accomplishments at MEDRADInc. Warrandale Pa.
From 1995 to 2010 I identified, and implemented 4 distinct new service products for MEDRAD
service operations and developed the business plan for MEDRAD’s Multi-Vendor-Service
strategic business unit. To date these new opportunities have generated over $125mm in revenue.
Marketing Manager, Business Development,Jan. 2003 to December 31, 2010
Investigate new service businessopportunities.
Prepare strategies and business plansfor Executive Committee approval.
Establish supply chain, audit and approve vendors
Execute pilot programto confirmfeasibility.
Develop launch plan and manage all activities associated with launch.
Prepare and deliver business resultsto Executive Committee
Marketing/Sales Manager, Multi Vendor Services,Jan. 1995 to Dec.2002
Marketing, Planning, forecasting,and global distribution of service products.
Business and strategic planning.
Planned and delivered a businessdevelopment programthat currently contributes over
$5 million a year, growing 30% annually.
Responsible for managing base business in excessof $4 million in revenue.
Draft and Negotiate corporate agreements.
Business development activities
Created and manage Inside Salesoperation
Senior Product Manager, MRI Coils Services,1992 to 1995
Set up MR coil repair center.
Manage day to day activities of repair center.
Managed ISO 9000 implementation and maintenance in the service and customer support
departments.
Program Manager, 1990 to 1992
3. Responsible for supporting field sales.Performsite visits, product demonstrations,
training, and general sales support.
Worked with majorMedical Imaging manufacturers to list and distribute products.
Supervisor, Imaging Products Repair center, 1989 to 1990
Managed day to day activities in electronics repaircenter.
Installation Specialist, Imaging Products, 1988 to 1989
Develop installation and servicing techniques for new product launch. Train field
engineers in techniques.
Medical Center, Beaver Pa. 1986 to 1988
In-house bio-med technician
Picker International, Pittsburgh, Pa. 1976 to 1986
Field service representative
Recognition and Awards
Over Quota Award 1997,1998, 1999, 2000.
Marketing Recognition Award 1988.
Individual Quality Award 1997.
Presidents Award 2000.
Education
Electronics Institutes, Pittsburgh Pa.
Junior at Point Park College, Bachelorof Science, Management Services program
Medrad Management Development program, Carnegie Mellon
References
Available upon request.