1. Darling Castaneda
5111 Grapevine Drive Charlotte NC 28217
Darlingcastaneda11@gmail.com
(865) 313-7259
Objectives
-SeekingapositioninCustomerServicesthatwill benefitfrommyexperience,myuniquetalents,and
accomplishments,andwill contribute tomyprofessional growth.Bothparttime andfull time customerservice
positionsare of interests. Iwill consider employmentintelecommunting/workform-home opportunities.
Experience
Charlotte Mecklenburg School Sterling Elementary
09/2015/ 06/2016
As a bilingual school secretary,myduties includedbutwhere notlimitedto,answeringmultilinephone,assist
parents,teacherandstudentsinfrontoffice setting. Directvisitorstoappropriate destination. Assistwith
interpretingatparent/teacherconferences.
Cherokee Health Care Systems.
09/2011/ 03/2014
In the role of a Bilingual PatientCare Specialist,Iwasto attendpatientstoour pediatricclinic,assistingwith
interpretation.Preparingpatientsfordoctor/ nurse visitbytakingvitalsandrecordingpatientreasonforvisit.
Assistparentstosetup appointmentswithreferral specialist. Andprovide fastandaccurate informationto
bothpatientandproviders.
Social Serve.com
06/2008/09/20010
Social serve.comisknowwell inthe nonprofitindustry,forassistingindividualsorfamilieswithhousingsearch
and assistance forresources. Havingworkinthe bilingual incomingcall center,allowedme toassistthese
familiesfromacrossthe unitedstates,withindifferenttime zones. Beingable tomulti taskandmaintainwell
underpressure allowedme tosuccessfully assistthe individualsineverycall receivedorplaced.
Charlotte Mecklenburg School Systems Smith Academy of Languages
02/2004/06/2008
As a recenthighSchool graduate itwas an honorto be hiredas a bilingual School SecretaryforSmith
Academy,here Iwasassistingfamilies,teachers,andstudentsbygreetingvisitors,helpingwithstudent
attendance,Providingassistanceasinterpreterwithteacher/parentconferences. Multi –taskskillswere
uniquelyadequate forthisposition.Aswellas to maintaincalmin emergencysituations.
Please notesome dates of employment gap could represent maternity leave absences.
2. Darling Castaneda
5111 Grapevine Drive Charlotte NC 28217
darling.castaneda11@gmail.com
865-313-7259
2
Education
Tennesse Tech
09/2013/ 12/2013
ObtaincertificationforNurse Assistant.
Olympic High School
08/1998/06/2002
Graduate from OlympicSeniorHighSchool,locatedinCharlotteNC
Communication
Bilingual fluentinbothEnglishandSpanish.
Registerforupcomingmedical interpretertestingforcertification.
References
Missy Ogle Cherokee Health Systems. 980-934-6400
MaylinBatistaSocial Serve.com 704-334-8722
