SlideShare a Scribd company logo
1 of 27
3 Big
Questions
To Build a
Big Brand
About Me
• Over 15 years of experience
working with small businesses.
• Loves to help small businesses
• Worked with hundreds of small
businesses.
• Tons of other analytical stuff that
I won’t waste your time with.
Who is this Guy?
Daquan Hall
Management Consultant
Who is this for?
• You have a small retail business or a direct-to-consumer brand.
• You need to start getting serious about competing with your larger
rivals.
• You want to reduce your marketing expenses but still need to your
revenue to continue t grow.
• You feel like people undervalue your business.
Question #1
Why do people like some
brands more than others?
Let’s Get Started
B = MAT
B = Behavior
M = Motivation
A = Ability
T – Trigger
You can’t impart motivation the
person must already have that
The Series-Position Effect
The Primacy Effect The Recency Effect
The Series-Position Effect
We tend to form and shade our future
interactions with a brand is based on
our first and last interactions with that
brand.
The Anchoring Effect
The Anchoring Effect
We tend to rely too heavily on initial
information despite new information when
making a decision
The Mere-Exposure Effect
The Mere-Exposure Effect
We tend to build a preference for things just by
being exposed to them.
The more we are exposed to something we like,
the more we like it. However if we hate it, more
exposure just makes us hate it more.
Let’s Get Started
AGAIN
Question #2:
How do people choose the
brand they like?
What we learned from The
Pepsi Challenge
90% of Customers don’t have
a preference for either
brand.
Short sighted
1. Restaurants sell food
2. Hardware Stores sell tools
3. Fashion Retailers sell clothes
Penetrating Branding
1. Restaurants sell moments
2. Hardware stores sell pride
3. Fashion Retailers sell personal
expression
What do you really sell?
When you change the way
you think about what you
sell and your brand, you
reach deeper into your
customer’s lives.
2nd Stage Unique Selling
Proposition
The basis of a competitive brand.
2nd Stage Positioning We analyze data
and customer
sentiments to find
these gaps
Question #3
How do you build a brand
that your customers will
love?
A Little More Psychology
You need a story
Your Customers are already
telling themselves a story
People make decisions
emotionally and the justify
them with logic
Stories highjack the story
and go right to the
emotional center of the
brain
What are the next steps?
Book a call with me!
You have my guarantee that there
will be no pressure and I won’t try
to sell you anything.

More Related Content

What's hot

Seth Lieberman - Customer Development: Targeting the right vertical
Seth Lieberman - Customer Development: Targeting the right verticalSeth Lieberman - Customer Development: Targeting the right vertical
Seth Lieberman - Customer Development: Targeting the right vertical
RamenCamp
 
CMIT Solutions Small Business Webinar: Selling for Small Business Owners
CMIT Solutions Small Business Webinar:  Selling for Small Business OwnersCMIT Solutions Small Business Webinar:  Selling for Small Business Owners
CMIT Solutions Small Business Webinar: Selling for Small Business Owners
sheagordon
 
You Never Wanted To Be a Salesperson. But Here You Are!
You Never Wanted To Be a Salesperson. But Here You Are! You Never Wanted To Be a Salesperson. But Here You Are!
You Never Wanted To Be a Salesperson. But Here You Are!
jennypoore
 
What Makes A Great Marketer
What Makes A Great MarketerWhat Makes A Great Marketer
What Makes A Great Marketer
ThoughtWorks
 
The Psychology of Sales
The Psychology of SalesThe Psychology of Sales
The Psychology of Sales
Craig James
 

What's hot (20)

Seth Lieberman - Customer Development: Targeting the right vertical
Seth Lieberman - Customer Development: Targeting the right verticalSeth Lieberman - Customer Development: Targeting the right vertical
Seth Lieberman - Customer Development: Targeting the right vertical
 
Avention 12 tipsfinal
Avention 12 tipsfinalAvention 12 tipsfinal
Avention 12 tipsfinal
 
10 Reasons Why you are not Closing Sales
10 Reasons Why you are not Closing Sales10 Reasons Why you are not Closing Sales
10 Reasons Why you are not Closing Sales
 
CMIT Solutions Small Business Webinar: Selling for Small Business Owners
CMIT Solutions Small Business Webinar:  Selling for Small Business OwnersCMIT Solutions Small Business Webinar:  Selling for Small Business Owners
CMIT Solutions Small Business Webinar: Selling for Small Business Owners
 
Selling A Business In A Slow Economy
Selling A Business In A Slow Economy Selling A Business In A Slow Economy
Selling A Business In A Slow Economy
 
The Key to Sales Success - Effective Follow-up
The Key to Sales Success - Effective Follow-upThe Key to Sales Success - Effective Follow-up
The Key to Sales Success - Effective Follow-up
 
Power Tips to Start Your Day from Top Business Experts
Power Tips to Start Your Day from Top Business ExpertsPower Tips to Start Your Day from Top Business Experts
Power Tips to Start Your Day from Top Business Experts
 
The Mental side of Sales - How to become a Sales Jedi
The Mental side of Sales - How to become a Sales JediThe Mental side of Sales - How to become a Sales Jedi
The Mental side of Sales - How to become a Sales Jedi
 
Warwick wealth jan 2014
Warwick wealth jan 2014Warwick wealth jan 2014
Warwick wealth jan 2014
 
Strategic Marketing and Sales for SparXX
Strategic Marketing and Sales for SparXXStrategic Marketing and Sales for SparXX
Strategic Marketing and Sales for SparXX
 
You Never Wanted To Be a Salesperson. But Here You Are!
You Never Wanted To Be a Salesperson. But Here You Are! You Never Wanted To Be a Salesperson. But Here You Are!
You Never Wanted To Be a Salesperson. But Here You Are!
 
The Entrepreneurs' Survival Guide: 15 Lessons I Learned from My Dad on How to...
The Entrepreneurs' Survival Guide: 15 Lessons I Learned from My Dad on How to...The Entrepreneurs' Survival Guide: 15 Lessons I Learned from My Dad on How to...
The Entrepreneurs' Survival Guide: 15 Lessons I Learned from My Dad on How to...
 
Texas State Ama Darren Drewitz February 2010
Texas State Ama Darren Drewitz February 2010Texas State Ama Darren Drewitz February 2010
Texas State Ama Darren Drewitz February 2010
 
Rri bm webinar slides v2
Rri bm webinar slides   v2Rri bm webinar slides   v2
Rri bm webinar slides v2
 
Delightful Partnerships
Delightful PartnershipsDelightful Partnerships
Delightful Partnerships
 
Top 5 sales tips for new sales professionals by Luke Lonergan
Top 5 sales tips for new sales professionals by Luke LonerganTop 5 sales tips for new sales professionals by Luke Lonergan
Top 5 sales tips for new sales professionals by Luke Lonergan
 
Dial Up More Appointments: 6 Winning Cold Call Scripts
Dial Up More Appointments: 6 Winning Cold Call ScriptsDial Up More Appointments: 6 Winning Cold Call Scripts
Dial Up More Appointments: 6 Winning Cold Call Scripts
 
The 7 Traits of Successful Sales Hunters
The 7 Traits of Successful Sales HuntersThe 7 Traits of Successful Sales Hunters
The 7 Traits of Successful Sales Hunters
 
What Makes A Great Marketer
What Makes A Great MarketerWhat Makes A Great Marketer
What Makes A Great Marketer
 
The Psychology of Sales
The Psychology of SalesThe Psychology of Sales
The Psychology of Sales
 

Similar to 3 Big Questions to Build a Big Brand

Differentiate Yourself From the Competition: 15 Sales Experts Share How
Differentiate Yourself From the Competition: 15 Sales Experts Share How Differentiate Yourself From the Competition: 15 Sales Experts Share How
Differentiate Yourself From the Competition: 15 Sales Experts Share How
jennypoore
 

Similar to 3 Big Questions to Build a Big Brand (20)

Trigger Strategies - The New Reality of Sales - Report
Trigger Strategies - The New Reality of Sales - ReportTrigger Strategies - The New Reality of Sales - Report
Trigger Strategies - The New Reality of Sales - Report
 
Seven Qualities of Top Sales People
Seven Qualities of Top Sales PeopleSeven Qualities of Top Sales People
Seven Qualities of Top Sales People
 
My First 90 Days in Sales & Marketing
My First 90 Days in Sales & MarketingMy First 90 Days in Sales & Marketing
My First 90 Days in Sales & Marketing
 
Differentiate Yourself From the Competition: 15 Sales Experts Share How
Differentiate Yourself From the Competition: 15 Sales Experts Share How Differentiate Yourself From the Competition: 15 Sales Experts Share How
Differentiate Yourself From the Competition: 15 Sales Experts Share How
 
Success in Sales and Marketing Part 1- BASIS Marketing Training
Success in Sales and Marketing Part 1- BASIS Marketing TrainingSuccess in Sales and Marketing Part 1- BASIS Marketing Training
Success in Sales and Marketing Part 1- BASIS Marketing Training
 
Basis Sales Slides 2008 Part 1 1219374427739260 8
Basis Sales Slides 2008 Part 1 1219374427739260 8Basis Sales Slides 2008 Part 1 1219374427739260 8
Basis Sales Slides 2008 Part 1 1219374427739260 8
 
Defining your brand
Defining your brandDefining your brand
Defining your brand
 
Defining your brand
Defining your brandDefining your brand
Defining your brand
 
Newest1
Newest1Newest1
Newest1
 
Sales
SalesSales
Sales
 
Marketing
MarketingMarketing
Marketing
 
The 10 most abused words in Marketing
The 10 most abused words in MarketingThe 10 most abused words in Marketing
The 10 most abused words in Marketing
 
Creating a winning Brand Positioning statement
Creating a winning Brand Positioning statementCreating a winning Brand Positioning statement
Creating a winning Brand Positioning statement
 
Boost your profits by boosting your reputation - How to get customers with fr...
Boost your profits by boosting your reputation - How to get customers with fr...Boost your profits by boosting your reputation - How to get customers with fr...
Boost your profits by boosting your reputation - How to get customers with fr...
 
Trabalho
TrabalhoTrabalho
Trabalho
 
Stop writing ugly Creative Briefs
Stop writing ugly Creative BriefsStop writing ugly Creative Briefs
Stop writing ugly Creative Briefs
 
Online Business Success
Online Business SuccessOnline Business Success
Online Business Success
 
Everybody is connected with the brand
Everybody is connected with the brandEverybody is connected with the brand
Everybody is connected with the brand
 
Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...
Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...
Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...
 
The Disruptive Reader: Three Urgent Questions for B2B Marketing Innovators
The Disruptive Reader: Three Urgent Questions for B2B Marketing InnovatorsThe Disruptive Reader: Three Urgent Questions for B2B Marketing Innovators
The Disruptive Reader: Three Urgent Questions for B2B Marketing Innovators
 

Recently uploaded

Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdf
tbatkhuu1
 
Driving AI Competency - Key Considerations for B2B Marketers - Rosemary Brisco
Driving AI Competency - Key Considerations for B2B Marketers - Rosemary BriscoDriving AI Competency - Key Considerations for B2B Marketers - Rosemary Brisco
Driving AI Competency - Key Considerations for B2B Marketers - Rosemary Brisco
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 

Recently uploaded (20)

Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
 
How to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessHow to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail Success
 
BDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort Service
 
Brand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLaneBrand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLane
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
 
Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdf
 
Situation Analysis | Management Company.
Situation Analysis | Management Company.Situation Analysis | Management Company.
Situation Analysis | Management Company.
 
Cash payment girl 9257726604 Hand ✋ to Hand over girl
Cash payment girl 9257726604 Hand ✋ to Hand over girlCash payment girl 9257726604 Hand ✋ to Hand over girl
Cash payment girl 9257726604 Hand ✋ to Hand over girl
 
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
 
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptxDigital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptx
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
 
Google 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
Google 3rd-Party Cookie Deprecation [Update] + 5 Best StrategiesGoogle 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
Google 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
 
Social Media Marketing PPT-Includes Paid media
Social Media Marketing PPT-Includes Paid mediaSocial Media Marketing PPT-Includes Paid media
Social Media Marketing PPT-Includes Paid media
 
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
 
The Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison KaltmanThe Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison Kaltman
 
BDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort Service
 
Foundation First - Why Your Website and Content Matters - David Pisarek
Foundation First - Why Your Website and Content Matters - David PisarekFoundation First - Why Your Website and Content Matters - David Pisarek
Foundation First - Why Your Website and Content Matters - David Pisarek
 
Driving AI Competency - Key Considerations for B2B Marketers - Rosemary Brisco
Driving AI Competency - Key Considerations for B2B Marketers - Rosemary BriscoDriving AI Competency - Key Considerations for B2B Marketers - Rosemary Brisco
Driving AI Competency - Key Considerations for B2B Marketers - Rosemary Brisco
 
Developing Marketing Strategies and Plans kotler
Developing Marketing Strategies and Plans kotlerDeveloping Marketing Strategies and Plans kotler
Developing Marketing Strategies and Plans kotler
 
Martal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding OverviewMartal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding Overview
 

3 Big Questions to Build a Big Brand

  • 2. About Me • Over 15 years of experience working with small businesses. • Loves to help small businesses • Worked with hundreds of small businesses. • Tons of other analytical stuff that I won’t waste your time with. Who is this Guy? Daquan Hall Management Consultant
  • 3. Who is this for? • You have a small retail business or a direct-to-consumer brand. • You need to start getting serious about competing with your larger rivals. • You want to reduce your marketing expenses but still need to your revenue to continue t grow. • You feel like people undervalue your business.
  • 4. Question #1 Why do people like some brands more than others?
  • 6. B = MAT B = Behavior M = Motivation A = Ability T – Trigger You can’t impart motivation the person must already have that
  • 8. The Primacy Effect The Recency Effect The Series-Position Effect We tend to form and shade our future interactions with a brand is based on our first and last interactions with that brand.
  • 10. The Anchoring Effect We tend to rely too heavily on initial information despite new information when making a decision
  • 12. The Mere-Exposure Effect We tend to build a preference for things just by being exposed to them. The more we are exposed to something we like, the more we like it. However if we hate it, more exposure just makes us hate it more.
  • 14. Question #2: How do people choose the brand they like?
  • 15. What we learned from The Pepsi Challenge 90% of Customers don’t have a preference for either brand.
  • 16. Short sighted 1. Restaurants sell food 2. Hardware Stores sell tools 3. Fashion Retailers sell clothes Penetrating Branding 1. Restaurants sell moments 2. Hardware stores sell pride 3. Fashion Retailers sell personal expression What do you really sell?
  • 17. When you change the way you think about what you sell and your brand, you reach deeper into your customer’s lives.
  • 18. 2nd Stage Unique Selling Proposition The basis of a competitive brand.
  • 19. 2nd Stage Positioning We analyze data and customer sentiments to find these gaps
  • 20. Question #3 How do you build a brand that your customers will love?
  • 21. A Little More Psychology
  • 22. You need a story
  • 23. Your Customers are already telling themselves a story
  • 24. People make decisions emotionally and the justify them with logic
  • 25. Stories highjack the story and go right to the emotional center of the brain
  • 26. What are the next steps?
  • 27. Book a call with me! You have my guarantee that there will be no pressure and I won’t try to sell you anything.