I.T. startegy to deliver against a defined business plan

1. Developing an I.T. Strategy
Information
• KPI
•Cost/Value
•Health, safety and Environmental
•Instructions
•Risk logging / assessment
•Procurement
•Supply chain
•Agreements
•Rebates
•Finance
•Goods Received matching
•Linking to finance system
Technology
Hardware / Software
•Servers
•Pc’s
•Laptops
•Internet connection
•Data storage
•Virus Management
•Installation
•Version(s)

2. Information = Value
• What information do you need to analyse to
make intelligent business decisions?
• How do you need to analyse it?
• How do you start to collect that information
• How easy is it currently to collect that
information from the right minds in your
organisation?
• How easy is it to get your staff to adopt new
practises

3. Technology – What do I need?
• How accessible do you need your information to
be?
• Who needs to access / input information
• Where do you need to access / Input Information
• How “technologied up” are your staff?
– Capability – Do they book holidays, flights etc on the
internet?
– Culture – Early adopters or let others make the
mistakes we can learn from?

4. Big questions
• How much do we spend on I.T?
• I.T. spend – Investment or cost?
• Average I.T. spend in our industry?
• Does that figure make us wince or smile?
• How do we ensure we get maximum value for our £?
• How much security is enough?
• How many users do we have?
• What is my ROI
• When can I expect that to be realised?

5. IT – Strategy Development
• Requirements gathering
– Workshops
• Staff slice
• Board
• Development of strategy
• Presentation of strategy
• Delivering against the agreed strategy
• Measuring delivery success and ROI

6. Delivering the strategy
• Service Delivery
• Service catalogue
• Service level agreement (SLA)
• Service Support
o Ensuring user confidence
o Providing continuity of service
• Service Development
• Keeping pace with business growth
• Future proofing I.T.