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Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
LA STORIA DELLA MIA
RINASCITA
STORIE DI MOBILI STORIE DI PERSONE STORIA DI UNA CITTA’
Raccogliamo e rifabbrichiamo
i mobil...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
poSter
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela...
Master of Product Service System Design - PSSD
Academic year 2014/15
Prof. Anna Meroni, Eduardo Staszowski, Daniela Sellon...
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Hacking public services

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Presentation of the process and results of the design studio "Hacking Public Services" held in the School of Design of Politecnico di Milano, Master in Product Service System Design, a.y. 2014/2015; Professors: Anna Meroni, Daniela Selloni, Eduardo Staszowski. Tutor: Anna Maggi.

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Hacking public services

  1. 1. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  2. 2. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 A new generation of public services? Public services where citizens play a crucial role and active parts in conceiving, designing and producing services. Citizens to collaborate with the public sector and to contribute creating services that are more equal, effective, efficient and sustainable from a social and environmental point of view.
  3. 3. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 A new generation of public services ? Characteristics/Criteria for the selection: •  Collaborative •  Hybrid •  Digital
  4. 4. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 In-home assistance / In-neighbourhood assistance Job services Public space Education & empowerment Culture & local heritage Sport and open-air recreation Reporting, consultation and participation Housing and hospitality Public-interest entrepreneurship Environment, energy and waste 10 Thematic Clusters
  5. 5. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 The service design process
  6. 6. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 !!! Nurturing Desk research Creating Team work Co-designing On the field (Figino)
  7. 7. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 !!! Nurturing Desk research
  8. 8. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  9. 9. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  10. 10. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 !!! Co-designing On the field (Figino)
  11. 11. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  12. 12. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 Borgo sostenibile - Quartiere Figino
  13. 13. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  14. 14. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  15. 15. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  16. 16. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  17. 17. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  18. 18. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  19. 19. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  20. 20. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  21. 21. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  22. 22. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  23. 23. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  24. 24. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  25. 25. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  26. 26. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  27. 27. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  28. 28. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  29. 29. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  30. 30. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  31. 31. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  32. 32. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  33. 33. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 !!! Creating Team work
  34. 34. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015
  35. 35. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 In-home assistance / In-neighbourhood assistance META’ Job services ReMiPublic space Nove Vie Education & empowerment FRED Culture & local heritage RicordaMI Sport and open-air recreation InsieMI Reporting, consultation and participation Chiedi a Milano Housing and hospitality Ancoora Public-interest entrepreneurship Strade Meneghine Environment, energy and waste Condominio Zero
  36. 36. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Cluster - In Home/In Neighborhood assistance Students’ names - Ferdinando Esposito / Chang Zhou / Giuliano M. Guarini / Hangzhang Chen VECCHIO A CHI? A MILANO GLI ANZIANI VIVONO INISIEME. PERCHÈ LA COMPAGNIA È LA MIGLIOR FORMA DI ASSISTENZA iniziativa promossa da
  37. 37. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Cluster ___ Students’ names: ___ RESTART YOUR LIFE WITH ANCOORA, BUILD RELATIONSHIPS AND GET NEW POSSIBILITIES
  38. 38. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Cluster: Reporting, Consultation, Participation Students Andrés Calvachi, Rogerio Carvalho, Marica Maifredi, Anna Meda IL SERVIZIO PER RISOLVERE I TUOI DUBBI SULLA CITTÀ E AIUTARE ALTRI CITTADINI HAI UN DUBBIO? CHIEDI A MILANO CHIEDIAMILANO.IT ?
  39. 39. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Cluster: Public Interest Entrepreneurship Students’ names: Silvia Cardela, Lesley Ann Culla, Ana Maria Ospina, Cindy Rodriguez
  40. 40. LA STORIA DELLA MIA RINASCITA STORIE DI MOBILI STORIE DI PERSONE STORIA DI UNA CITTA’ Raccogliamo e rifabbrichiamo i mobili recuperabili dai rifiuti ingombranti, trasformandoli in una risorsa per un ciclo ecosostenibile. Creiamo opportunità di lavoro per gli ex-lavoratori disoccupati e una seconda fonte di reddito per istituzioni e persone (Fab- Lab, Brianza, designer) Un marchio creativo e un’immagine coordinata per un’intera città garantiscono visibilità, certificazione di qualità e rafforzano il legame città-cittadino. Cluster Job Service Students’ names: Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Chen Guanxui, Silvia Magnanini Lorenzo Luigi Massessi, Zuzi Peskova
  41. 41. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Cluster ENVIROMENT, ENERGY, WASTE Students’ names: Ottla Arrigoni, Giulia Begal, Qianwen Zhao, Changming Yu sfida di bolletta Condominio
  42. 42. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi MILANO E NELLE TUE MANI, VIENI E REINVENTALA! Nove Vie vuole utilizzare lo spazio pubblico, come luogo di prototipazione per rinnovare Milano. I cittadini sono i protagonisti, possono decidere quale problema risolvere nelle aree urbane, possono proporre una soluzione e prototiparla sul campo. In seguito, saranno sviluppati nove progetti reali, uno per ogni zona di Milano. Tutto questo, grazie alla collaborazione tra Comune, cittadini, associazioni e aziende private. Unisciti anche tu! Un nuovo servizio, pubblico e collaborativo, sta nascendo. Cluster PUBLIC SPACE, NoveVie Students’ names: Bahar Bakir , Dalila Bonomi, Catalina Castellanos, Yaqi Zhang
  43. 43. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Cluster : Sports and Open-air Recreations Students’ names: Dina Basuki, Valentina Bolis, Fei Cao, Media Hosseini, Matteo Mariani ELDERLY HOUSE E OPEN AIR PARK SPORT CENTER VOLUNTEERS INFO POINT i i i i V LIBRARY NEWSTAND BAKERY CHURCH is a service connecting active elderly people with the ones who live in elderly houses so they can do sports and/or physical activities at sport centers or outdoor areas while also enjoying each other's company. The service is brought by Khube under the Municipality of Milan and applied inside Milan Zone 3 LOCAL COMMUNITY L L V V WE MEET TO BE FIT! Z3 ZONE 3 ZONE 3 ZONE 3 ZONE 3
  44. 44. poSter Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Cluster: Culture and Local Heritage Students’ names: Mariana Ozaki, Marta Violetta, Valeria Lesma, Yanyan Fu SCOPRI LA CULTURA DI MILANO ATTRAVERSO LE STORIE NASCOSTE DEI TUOI OGGETTI. RicordaMI è un servizio che coinvolge i cittadini di Milano, le università e i musei pubblici nella preservazione e valorizzazione dell’Eredità Locale Intangibile legata alla Cultura Materiale, attraverso le memorie personali dei Milanesi legate agli oggetti d’uso del loro passato. ricordaMI
  45. 45. Master of Product Service System Design - PSSD Academic year 2014/15 Prof. Anna Meroni, Eduardo Staszowski, Daniela Selloni | Tutor Anna Maggi Final presentation 26 June 2015 Anna Meroni, Daniela Selloni, Eduardo Staszowski

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