1. Dana Bowman
2111 Dixdale Ave | Louisville, KY 40210 │ (502) 408-0540 | bowman.dana1@yahoo.com
PROFESSIONALSUMMARY
Enthusiastic Business Management college student withexcellent interpersonal skills and a strong motivationto
succeed. Also knownto be an effectiveleader to workhard with high energy and confident to accomplish any task
with timeliness and creativity.
EDUCATION
AssociateofScienceinBusinessManagement,SullivanUniversity, Louisville, KY December 2015
Two-timerecipient of University Dean’s List Award
Completed Curriculum Includes: Principles of Accounting, Cost Accounting, Computer Applications, Basic
Supervision, Mathematics, Business Organization and Management, Composition I, Introduction to Writing
SKILLS SUMMARY
CustomerService
 Utilize strong communication skills to answer and address customer questions and concerns
 Greeted and sat customers in dining environment during environment in a timely manner as hostess
 Answered inquiries by phone to make accommodations forcustomers to ensure high satisfaction levels
Office Administration
 Strong knowledge of MicrosoftOffice2007 software including Word,Excel, PowerPoint
 Proficientwith officetechnology including multi-line telephone system, copier and fax machine
 Experienced with filing and data entry systems through completed internships
 Organized meetings and gathered meeting materials through internship withGheens Academy
 Completed general software and hardware maintenance on computers through program and application updates
PROFESSIONALEXPERIENCE
Clerk & Cashier,CVS Pharmacy, Louisville, KY 2015 - Present
 Assist in sales and answering questions about pharmacy products, services and merchandise
 Inform customers about sales and promotions in a friendly and engaging manner
 Manage a widevariety of customer service and administrative tasks to resolve customer issues effectively
 Handled cash transaction and processed money orders
SalesAssociate,Fashion Bug, Louisville, KY 2012 - 2013
 Maintained sales floor and returning merchandise to stock
 Performed cashier duties and handled money transactions on a regular basis
 Answered customer queries and concerns regarding retail inventory
 Recommended merchandise based on individual requirements
INTERNSHIPS
Student Intern, JCPSGheens Academy, Louisville, KY 2010 - 2011
IT Student Intern, JCPS Information Technology Internship, Louisville, KY 2010
VOLUNTEERWORK
Member, Sullivan University Student Activities Committee 2015
Volunteer, St. Vincent DePaul 2015
Volunteer, Thomas Edison House 2014
Volunteer, LouisvilleZoo 2014
Volunteer, Ronald McDonald House 2014
Volunteer Sales Associate, Norton Suburban Hospital Gift Shop 2011