Business planning for 2013 prudential pen fed realty

D Scott Smith,CCIM
D Scott Smith,CCIMMid-Atlantic Commercial Director at Coldwell Banker Commercial um Coldwell Banker Commercial
Creating a vision and a plan for your
      best year yet in real estate
Workshop #1 – Business Planning Series
         December 11th, 2012
Zig Ziglar

Your business is never really good or bad
   "out there“ - your business is either
 good or bad right between your own two
                   ears.
Hobby or Vocation?
Do you look at real estate as a job, or
          as your business?

 This workshop is designed to point
  you in the direction of becoming a
   small business owner. Not just a
                Realtor!
Today’s Agenda
      Why do I need a business plan?
 What components should a business plan
                  include?
     Practical Business Planning Tools
 Top 6 business planning mistakes to avoid
                    Q&A
2013 Planning
http://www.youtube.com/watch?feature=player_embed
                ded&v=yZcWganuNrY

 Tom Ferry -> Great inspirational content on YouTube!
Why Do We Need a Plan?
 “He who fails to plan, plans to fail”
 Set goals and establish milestones
 Set boundaries around work time & energy
 Set time aside for family, vacation, and personal life
 Determine your financial needs, goals and budget
 Focus your efforts – work less, make more
 Reposition your business to deal with changing
  markets
 Create a business you can ultimately SELL
What Really Matters to You?
                            Family
                            Health
                            Friends
                       Wealth/Finances
                        Business/Career
                             Travel
                      Spiritual/Religious
                     Personal Enrichment
                              Fun
This is YOUR business plan – work in every aspect of your
         life. This is the beauty of self employment!
What Should My Business Plan Include?
     Mission statement
     Transactional goals for the year
     Lead generation goals
     Marketing plan for each month
     Business budget
     Personal budget
     Staffing / Team Goals
     Professional development, education, coaching
     Personal goals
Mission Statement
A mission statement is a statement of the purpose of a
    company, organization or person; its reason for
                        existing.

The mission statement should guide the actions of the
    organization, spell out its overall goal, provide a
   path, and guide decision-making. It provides the
  framework or context within which the company's
               strategies are formulated.
Business planning for 2013 prudential pen fed realty
Transactional Goals
Transaction Summary
   Average Sales Price:
   My Average Commission Rate:
   Average commission per transaction:
   Volume:
   Number of transactions needed to meet annual goals:
   Listing to Buyer Ratio
   Total annual gross commissions:
   Total adjusted gross commission after broker split:
   Number of referrals needed to meet goal:
   Percentage of business from referrals:
   Notes Written:
   Calls Made:
   Pop-By’s:
   Client Parties/Events:
   Database Additions:
How am I going to meet
 my transaction goals?
Set SPECIFIC Lead
 Generation Goals!
Traditional Lead Generation
   Postcards
   Geographic Farm
   Website
   Open Houses
   Cold Calls
   Floor Duty
   Internet Leads
   Door Knocking
    Set specific goals – which of these actions are you going to
     take? How often? Schedule them into your days, week and
                                month.
Social Media
 Random social media usage will NOT make you
  money – it will just suck up your time.
 Choose one form of social media you’re most
  comfortable with or the most interested in, and spend
  time just on that. Once you’ve mastered it, move on to
  the next.
 You do not need to be a Facebook user to be successful
  in real estate. If social media isn’t your thing – don’t
  waste time on it – spend your valuable time on forms
  of lead generation that make you money!
Social Media Best Practices
 Personal Facebook – pepper in real estate content, but don’t
    dominate your sharing with business. Keep it to 10% of your
    sharing so no one hides you!
   Business Facebook Page – you must commit to updating it
    once a day. Best to wait to create a Page until you’ve mastered
    your personal Facebook profile skills.
   Twitter – a great way to gather real estate news & helpful
    neighborhood tidbits, and disseminate them to your
    database.
   LinkedIn – ask your clients for testimonials! Very powerful.
   Pinterest – create a board for your latest listing with beautiful
    photos. Show your seller clients that you’re going the extra
    mile to promote their home.
Referral Lead Generation
 Create or update your current database
 Target the people who have already given you referrals
    (A and A+ clients)
   Call past, current and potential clients and ASK for a
    referral!
   Host a client appreciation party
   Send birthday cards, thank you notes, and personal
    notes – check their Facebook for ideas
   Stop by a past client or referral source’s home or office
    with a small gift – also known as a “Pop By”
Pop-By Ideas
               http://www.popbyideas.com

 Coffee Syrup (like Egg Nog or Peppermint)- “Wishing you
             a warm and wonderful Christmas!”
  Wrapping Paper, Tape, Bows, Gift Tags - “Don’t get
 wrapped up with holiday stress. Stick with me for all of your
                     real estate needs!”
 Wire Whisk w/ Decorative Bag of Hershey’s Kisses -
 “We ‘whisk’ you a Merry ‘Kiss’mas and a Happy New Year!”
 Holiday Candle - “Don’t keep your friends and family in
 the dark about me! I’ll provide the ‘light’ they need to make
                 the right home decisions!”
Plan Your Client Contact




How do your clients prefer to be contacted?
Include:

Notes

Calls

Pop-By’s

Events

Mailings

E-newsletters

Seminars
Business Budget
Business Budget Tips
 Determine how often you want to budget (once a
  week, month or quarter) – start with something
  reasonable, and commit to it.
 Determine your current expenses and
  track, track, track
 Make cuts at HOME before the business
 There are countless tools to track your money –
  software, iPhone apps, spreadsheets, pen & paper!
 You must be willing to invest in yourself and your
  business in order to be successful in this industry
Personal Budget
Personal Finance Tips
 Separate your business & personal accounts
 Put yourself on a salary
 Talk to an accountant about the pros & cons of
 becoming an LLC or S Corporation
   An accountant will be leading our February 12th
    workshop – mark your calendar and come with
    questions prepared!
 Dave Ramsey ~ Financial Peace University
   http://www.daveramsey.com/fpu/home/
   9 week course
   Cost is $95
Staffing
 Do you need HELP?
   Part time or full time assistant
   Virtual assistant
   Showing agent
   What would it be like to have X off of my plate?
   What can I budget on a monthly basis to
   delegate the most time-consuming
   administrative tasks?
Team Goals
 Are you trying to build a team?
 What type of team members are you looking for?
   Experience level
   Personality type
 What are your 1, 3, and 5 year goals for your team?
 What you PLAN for is much more likely to happen
Professional Development
 Coaching – Buffini, Mike Ferry, Tom Ferry
 Continuing Education – when are you due?
 Certifications – GRI, ABR, etc.
 Accountability Partners
 Seminars & Events – Buffini Turning Point highly
  recommended! Richmond & Philly in 2013.
 Networking with local agents – brokers opens, price
  opinions
 Real Estate Mastermind Workshops – commit for all of
  2013!
Personal Goal Setting
 Work-Life Balance
    How many days a week do I want to be available to
     clients?
    How many evenings do I want to work?
    Which days (or pieces of each day) do I want to
     purposely schedule off for personal/family/spiritual
     time?
    How many vacations do I want to take a year?
 Plan with CONCRETE numbers
 “What you expect, expands”
Personal Goal Setting Tips
   Most important: write them down!
   Read your goals every day
   Post them somewhere conspicuous
   Find your WHY behind the goal – what do you value?
   Break your goals into manageable pieces
     How do you eat an elephant? One bite at a time.
 Journal your progress
 Check in with a business coach, accountability
  partner, or your manager -> this piece is crucial
 Celebrate when you achieve each milestone!
For Reflection

 What 3 goals do you want to achieve in
                  2013?

   How will 2013 be your BEST YEAR
                 EVER?
Top 6 Business Plan Mistakes To Avoid


http://www.youtube.com/watch?v=6Fqkdc1dDy4&li
       st=UU3ZAfS1Z3J_Itfy7Rp745cg&index=20
Online Business Plan Workshop
https://www2.gotomeeting.com/register/525273242
        Thursday, December 13, 2012 at 12:00pm EST

 Today’s the day. It’s time to lay the groundwork for your best year
  ever. In this workshop we'll review the 2013 Market Leader Real
 Estate Business Plan. This free guide covers the hottest topics in
                 today’s real estate market, including:
      --The most pressing challenges facing agents like you
 --What it’s like to be a consumer in today’s online-centric world
             --The must-have tools for success in 2013
   --Worksheets that offer step-by-step methods strategies for
                                success
                             --And more!
Discussion Questions

   Do you track your numbers
    (transactions, volume, average commission, average
    sales price)? What tools do you use to track?

   Have you reviewed where your business comes from?

   Do you set annual goals?
Discussion Questions

   Do you display your goals somewhere in your home
                     or office space?

   How is today’s market different from the market 1-2
    years ago? What changes do you think you need to
                make for a stronger 2013?
This Month’s “Assignment”

Set a goal that you would like to
meet by next month’s workshop
   – Tuesday January 8th, 2013!
Thank You

 Thank you for attending our first
     Mastermind Workshop!

Your questions, feedback and topic
      requests are encouraged.
1 von 37

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Business planning for 2013 prudential pen fed realty

  • 1. Creating a vision and a plan for your best year yet in real estate Workshop #1 – Business Planning Series December 11th, 2012
  • 2. Zig Ziglar Your business is never really good or bad "out there“ - your business is either good or bad right between your own two ears.
  • 3. Hobby or Vocation? Do you look at real estate as a job, or as your business? This workshop is designed to point you in the direction of becoming a small business owner. Not just a Realtor!
  • 4. Today’s Agenda  Why do I need a business plan?  What components should a business plan include?  Practical Business Planning Tools  Top 6 business planning mistakes to avoid  Q&A
  • 5. 2013 Planning http://www.youtube.com/watch?feature=player_embed ded&v=yZcWganuNrY Tom Ferry -> Great inspirational content on YouTube!
  • 6. Why Do We Need a Plan?  “He who fails to plan, plans to fail”  Set goals and establish milestones  Set boundaries around work time & energy  Set time aside for family, vacation, and personal life  Determine your financial needs, goals and budget  Focus your efforts – work less, make more  Reposition your business to deal with changing markets  Create a business you can ultimately SELL
  • 7. What Really Matters to You? Family Health Friends Wealth/Finances Business/Career Travel Spiritual/Religious Personal Enrichment Fun This is YOUR business plan – work in every aspect of your life. This is the beauty of self employment!
  • 8. What Should My Business Plan Include?  Mission statement  Transactional goals for the year  Lead generation goals  Marketing plan for each month  Business budget  Personal budget  Staffing / Team Goals  Professional development, education, coaching  Personal goals
  • 9. Mission Statement A mission statement is a statement of the purpose of a company, organization or person; its reason for existing. The mission statement should guide the actions of the organization, spell out its overall goal, provide a path, and guide decision-making. It provides the framework or context within which the company's strategies are formulated.
  • 12. Transaction Summary  Average Sales Price:  My Average Commission Rate:  Average commission per transaction:  Volume:  Number of transactions needed to meet annual goals:  Listing to Buyer Ratio  Total annual gross commissions:  Total adjusted gross commission after broker split:  Number of referrals needed to meet goal:  Percentage of business from referrals:  Notes Written:  Calls Made:  Pop-By’s:  Client Parties/Events:  Database Additions:
  • 13. How am I going to meet my transaction goals?
  • 14. Set SPECIFIC Lead Generation Goals!
  • 15. Traditional Lead Generation  Postcards  Geographic Farm  Website  Open Houses  Cold Calls  Floor Duty  Internet Leads  Door Knocking Set specific goals – which of these actions are you going to take? How often? Schedule them into your days, week and month.
  • 16. Social Media  Random social media usage will NOT make you money – it will just suck up your time.  Choose one form of social media you’re most comfortable with or the most interested in, and spend time just on that. Once you’ve mastered it, move on to the next.  You do not need to be a Facebook user to be successful in real estate. If social media isn’t your thing – don’t waste time on it – spend your valuable time on forms of lead generation that make you money!
  • 17. Social Media Best Practices  Personal Facebook – pepper in real estate content, but don’t dominate your sharing with business. Keep it to 10% of your sharing so no one hides you!  Business Facebook Page – you must commit to updating it once a day. Best to wait to create a Page until you’ve mastered your personal Facebook profile skills.  Twitter – a great way to gather real estate news & helpful neighborhood tidbits, and disseminate them to your database.  LinkedIn – ask your clients for testimonials! Very powerful.  Pinterest – create a board for your latest listing with beautiful photos. Show your seller clients that you’re going the extra mile to promote their home.
  • 18. Referral Lead Generation  Create or update your current database  Target the people who have already given you referrals (A and A+ clients)  Call past, current and potential clients and ASK for a referral!  Host a client appreciation party  Send birthday cards, thank you notes, and personal notes – check their Facebook for ideas  Stop by a past client or referral source’s home or office with a small gift – also known as a “Pop By”
  • 19. Pop-By Ideas http://www.popbyideas.com  Coffee Syrup (like Egg Nog or Peppermint)- “Wishing you a warm and wonderful Christmas!”  Wrapping Paper, Tape, Bows, Gift Tags - “Don’t get wrapped up with holiday stress. Stick with me for all of your real estate needs!”  Wire Whisk w/ Decorative Bag of Hershey’s Kisses - “We ‘whisk’ you a Merry ‘Kiss’mas and a Happy New Year!”  Holiday Candle - “Don’t keep your friends and family in the dark about me! I’ll provide the ‘light’ they need to make the right home decisions!”
  • 20. Plan Your Client Contact How do your clients prefer to be contacted?
  • 23. Business Budget Tips  Determine how often you want to budget (once a week, month or quarter) – start with something reasonable, and commit to it.  Determine your current expenses and track, track, track  Make cuts at HOME before the business  There are countless tools to track your money – software, iPhone apps, spreadsheets, pen & paper!  You must be willing to invest in yourself and your business in order to be successful in this industry
  • 25. Personal Finance Tips  Separate your business & personal accounts  Put yourself on a salary  Talk to an accountant about the pros & cons of becoming an LLC or S Corporation  An accountant will be leading our February 12th workshop – mark your calendar and come with questions prepared!  Dave Ramsey ~ Financial Peace University  http://www.daveramsey.com/fpu/home/  9 week course  Cost is $95
  • 26. Staffing  Do you need HELP?  Part time or full time assistant  Virtual assistant  Showing agent  What would it be like to have X off of my plate?  What can I budget on a monthly basis to delegate the most time-consuming administrative tasks?
  • 27. Team Goals  Are you trying to build a team?  What type of team members are you looking for?  Experience level  Personality type  What are your 1, 3, and 5 year goals for your team?  What you PLAN for is much more likely to happen
  • 28. Professional Development  Coaching – Buffini, Mike Ferry, Tom Ferry  Continuing Education – when are you due?  Certifications – GRI, ABR, etc.  Accountability Partners  Seminars & Events – Buffini Turning Point highly recommended! Richmond & Philly in 2013.  Networking with local agents – brokers opens, price opinions  Real Estate Mastermind Workshops – commit for all of 2013!
  • 29. Personal Goal Setting  Work-Life Balance  How many days a week do I want to be available to clients?  How many evenings do I want to work?  Which days (or pieces of each day) do I want to purposely schedule off for personal/family/spiritual time?  How many vacations do I want to take a year?  Plan with CONCRETE numbers  “What you expect, expands”
  • 30. Personal Goal Setting Tips  Most important: write them down!  Read your goals every day  Post them somewhere conspicuous  Find your WHY behind the goal – what do you value?  Break your goals into manageable pieces  How do you eat an elephant? One bite at a time.  Journal your progress  Check in with a business coach, accountability partner, or your manager -> this piece is crucial  Celebrate when you achieve each milestone!
  • 31. For Reflection  What 3 goals do you want to achieve in 2013?  How will 2013 be your BEST YEAR EVER?
  • 32. Top 6 Business Plan Mistakes To Avoid http://www.youtube.com/watch?v=6Fqkdc1dDy4&li st=UU3ZAfS1Z3J_Itfy7Rp745cg&index=20
  • 33. Online Business Plan Workshop https://www2.gotomeeting.com/register/525273242 Thursday, December 13, 2012 at 12:00pm EST Today’s the day. It’s time to lay the groundwork for your best year ever. In this workshop we'll review the 2013 Market Leader Real Estate Business Plan. This free guide covers the hottest topics in today’s real estate market, including: --The most pressing challenges facing agents like you --What it’s like to be a consumer in today’s online-centric world --The must-have tools for success in 2013 --Worksheets that offer step-by-step methods strategies for success --And more!
  • 34. Discussion Questions  Do you track your numbers (transactions, volume, average commission, average sales price)? What tools do you use to track?  Have you reviewed where your business comes from?  Do you set annual goals?
  • 35. Discussion Questions  Do you display your goals somewhere in your home or office space?  How is today’s market different from the market 1-2 years ago? What changes do you think you need to make for a stronger 2013?
  • 36. This Month’s “Assignment” Set a goal that you would like to meet by next month’s workshop – Tuesday January 8th, 2013!
  • 37. Thank You Thank you for attending our first Mastermind Workshop! Your questions, feedback and topic requests are encouraged.