DEMETRIA BERRY E-Mail: dlberry02@my.iccms.edu
3407 Brooks Street (662) 401-8685
Tupelo, MS 38801
OBJECTIVES: Seeking a responsible position utilizing my professional skills and abilities that
offer growth potential and career development opportunities.
CAPABILITIES AND SKILLS: I have showed in my past experience that I am able to
obtain full time employment with long term commitment to the company. I possess multi-task
qualities with exceptional customer service services, communication, and operational skills. I
offer dedication and I am a responsible candidate.
EMPLOYMENT:
American HomePatient, Service Representative
520 South Gloster Street Tupelo, MS 38801; October 2014 to Present
• Communicate with patients/clients and referral sources both verbal and written
to ensure patient/client questions and concerns are processed in a timely
manner.
• Obtain and complete documentation or qualification; included but is not limited to
completing all checklists as required by insurance, ensuring that information
provided meets insurance requirements for equipment ordered, providing correct
item/referral/physician/insurance codes and information at entry.
• Ability to verify Medicare, Medicaid, and privates insurance coverage.
Gilmore Memorial Hospital, Registration/Switchboard Operator
1105 Earl Frye Blvd Amory, MS 38821; November 2015 to 2015
• Switchboard Operator
• Admitting and Discharging patients
• Insurance verification
• Collecting Payments
• Date entry, filing, and other office duties
• Emergency Room Operations
Medpoint Advantage, Care Coordinator
1006 N 3
rd
Street Amory, MS 38821; October 2013 to 2014
• Answering in-bound calls regarding medical supplies
• Calling patients/clients to make sure they have there medical supplies

Lee County Schools, Substitute Teacher
1280 College View Drive Tupelo, MS 38804; 2012
• Substitute Teacher for Middle and High School Students
North Medical Center, Switchboard Operator
830 South Gloster Street Tupelo, MS 38801; November 1996 to 2008
• Page doctors and upper lever management
• Extensive customer service including but not limited to data entry, trainer of new
employees, typing experience, operation of multiple phone calls, emergency
operations, performing in a high pace environment, such as being responsible for
handling code blues, reds, and all other major emergencies.
• Knowledgeable in Word, PowerPoint, and Excel
McRae’s Department Store, Sales Associate
1001 Barnes Crossing Road Tupelo, MS 38804; 1997-1998
• Sales/ Cashier Seasonal
McDonald Restaurant
Gloster Street Tupelo, MS 38801; 1996-1997
• Cashier and Food Server
EDUCATION
I have one more course left to have my Associate of Art Degree
Related courses included:
• Business legal
• Business communications
AWARDS
• Five times STAR winning employee for a great job performance