We have all seen leaders struggle getting their desired changes really in place to affect results for the long term. Many efforts start, work along, and at the end really not much changes... Let's reverse that trend! We will review together, attendees and facilitator experience in the 3 Whys and many Hows of Business Transformation Change Management.

1. © 2018 All Rights Reserved
Authored by Darrel Raynor, PMP, MBA
President/CEO & Founder, Data Analysis & Results, Inc.
and the Data Analysis & Results Team
www.DataAnalysis.com | +1-512-850-4402 | Info@DataAnalysis.com
3 Why’s to use
Business Transformation
Change Management

2. © 2018
Abstract
We have all seen leaders struggle getting their desired changes really
in place to affect results for the long term. Many efforts start, work
along, and at the end really not much changes... Let's reverse that
trend! We will review together, attendees and facilitator experience in
the 3 Whys and many Hows of Business Transformation Change
Management.
Why 1: Employee Engagement and Buy-In
Many operations efforts and projects attempting to implement
process improvements or new tools receive far less assistance than
anticipated during the planning and implementation of change efforts.
page 2

3. © 2018
Abstract
Why 2: Smoother Adoption and Initial Use
Why do perfectly logical projects have adoption and initial use
problems? Usually due to low or nonexistent Business
Transformation Change Management plans and execution!
Questions to ask ourselves…
Why 3: Lasting Value and Reduce Backsliding
How do we increase the chances of realizing Lasting Value and
reduce the chances of Backsliding into the old ways and processes?
After implementation of your planned Changes, it becomes a different
sort of challenge to actually realize the long-term value.
page 3

4. © 2018
Before We Begin
Questions?
Comments?
Be thinking about what you have seen
and conclusions you have drawn…
You will be asked to contribute your
ideas quickly, several times today!
page 4

5. © 2018
What is Business Transformation
Change Management?
Business Transformation
Change Management is any
time a process or other type of
change, optional or required,
forces one or more people to
do different things or do things
differently...
Digital Transformation or any type of change requiring
cooperation.

6. © 2018
What drives Business Transformation
Change Management?
Process Improvement, Merger
& Acquisition Integration,
Compliance, Changing Market
Conditions, and any number of
other reasons…
Or, someone just got an idea!

7. © 2018
Why do Business Transformation
Change Management?
To speed, ease, and get better
results from the effort
Why 1: Employee Engagement
and Buy-In
Why 2: Smoother Adoption and
Initial Use
Why 3: Lasting Value and
Reduce Backsliding

8. © 2018
Why 1: Employee Engagement and Buy-In
page 8
Many operations efforts and
projects attempting to
implement process
improvements or new tools
receive far less assistance
than anticipated during the
planning and implementation
of change efforts.

9. © 2018
Our Research on
Employee Engagement and Buy-In
What are Drivers?
● People buy in more when
asked for their opinions.
● People buy in more when they
have a role with specific
deliverables with deadlines.
● People buy in more when they
get multiple candid
communications in several
media forms.
What are Hinders or
Blockers?
● Hinders - Assuming people are
bought in when they do not
publicly object.
● Blockers - When people feel
the effort reduces their pay,
power, position, or is in conflict
with their ideals.
page 9

10. © 2018
Attendee Experiences with
Employee Engagement and Buy-In?
● What have you seen drive it?
● What have you seen hinder it?
● Was outside consulting help used?
Did it make a difference either way?
page 10
Why 1: Employee Engagement and Buy-In

11. © 2018
Why 1: Employee Engagement and Buy-In
● Summary and Retrospective
- 2 minutes
● Who wants to add a
quick point for our summary?
We will share a link to the presentation and the
summary points after the presentation. Leave a
card or your name and email on our form.
page 11

12. © 2018
Why 2: Smoother Adoption and Initial Use
page 12
Why do perfectly logical
projects have adoption and
initial use problems? Usually
due to low or nonexistent
Business Transformation
Change Management plans
and execution!

13. © 2018
Our Research on
Smoother Adoption and Initial Use
What are Drivers?
● Preparation and
Communication around setting
expectations and follow
through.
● Support, including training and
implementation hand-holding.
What are Hinders or
Blockers?
● Hinders - Executive attention
wanders, people may stall if
focus is not on the effort.
● Blockers - Not addressing
issues. Either ignoring or
minimizing without dialog.
page 13

14. © 2018
Attendee Experiences with
Smoother Adoption and Initial Use?
● What have you seen drive it?
● What have you seen hinder it?
● Was outside consulting help used?
Did it make a difference either way?
page 14
Why 2: Smoother Adoption and Initial Use

15. © 2018
● Summary and Retrospective
- 2 minutes
● Who wants to add a
quick point for our summary?
We will share a link to the presentation and the
summary points after the presentation. Leave a
card or your name and email on our form.
page 15
Why 2: Smoother Adoption and Initial Use

16. © 2018
Why 3: Lasting Value and Reduce Backsliding
page 16
How do we increase the chances
of realizing Lasting Value and
reduce the chances of
Backsliding into the old ways
and processes? After
implementation of your planned
Changes, it becomes a different
sort of challenge to actually
realize the long-term value.

17. © 2018
Our Research on
Lasting Value and Reduce Backsliding
What are Drivers?
● Updating processes, job
aids, performance criteria,
position descriptions, and
more to cover ‘the new way’.
● Continued public attention,
formal and informal,
optimally using metrics, to
‘the new way’.
What are Hinders or
Blockers?
● Hinders - Assuming people will
continue to use ‘the new way’
without recognition and
rewards.
● Blockers - When there is no
follow up and attention waivers
on to ‘the next thing’.
page 17

18. © 2018
Attendee Experiences with
Lasting Value and Reduce Backsliding?
● What have you seen drive it?
● What have you seen hinder it?
● Was outside consulting help used?
Did it make a difference either way?
page 18
Why 3: Lasting Value and Reduce Backsliding

19. © 2018
● Summary and Retrospective
- 2 minutes
● Who wants to add a
quick point for our summary?
We will share a link to the presentation and the
summary points after the presentation. Leave a
card or your name and email on our form.
page 19
Why 3: Lasting Value and Reduce Backsliding

20. © 2018 All Rights Reserved
Authored by Darrel Raynor, PMP, MBA
President/CEO & Founder, Data Analysis & Results, Inc.
and the Data Analysis & Results Team
www.DataAnalysis.com | +1-512-850-4402 | Info@DataAnalysis.com
Summary for 3 Why’s to use
Business Transformation
Change Management

21. © 2018 All Rights Reserved
Data Analysis & Results, Inc. Firm Profile
DA&R is a boutique Management Consulting firm providing Advisory
and Implementation Consulting and other services to Leaders.
Our focus is your improvement using our proven integrated methods to measure and
optimize your areas such as strategy, projects, hiring, costs/expense reviews,
turnaround and interim management, speaking, training, and staffing.

22. © 2018 All Rights Reserved
TRAINING
01 CONSULTING
02 STAFFING
03 SPEAKING
04
Proven Custom and
Off-the-shelf
Training Courses
Flexible Services to
drive Process
Improvement
Project Staff, Interim
Executives, Contract
to Perm
Motivational, Strong
Message Speaking
DA&R Four Service Areas

23. © 2018 All Rights Reserved
TRAINING
01 CONSULTING
02 STAFFING
03 SPEAKING
04
DA&R Serves All Organizations
SMBs Founders
Public Enterprises
Innovators, Startups,
Entrepreneurs
Enterprises
across the globe
Public Sector &
Nonprofits
Small/Medium
Businesses

24. © 2018 All Rights Reserved
Your people need to improve their
performance and learn new processes.
Tired of off-the-shelf courses and
consulting that do not impact your
peoples' work?
DA&R's consultants have built dozens of custom
courses for organizations large and small,
public sector, nonprofit, and commercial, to
improve their staff performance in technical and
soft skills or a combination. We stand ready to
craft a custom solution that helps your people
improve their performance immediately.

25. © 2018 All Rights Reserved
You have a problem to solve or an
opportunity to harness! WE’RE PACKED -
We can have one or more consultants on your site
usually in 48-72 hours. Almost all engagements can
be done with a blend of onsite and virtual
consultants to save you travel and other hassles.
Initial face-to-face meetings are standard, then we
apply the right blend of onsite and virtual (people
using remote technology) on an hourly, daily,
retainer, or deliverable fixed fee basis. We don't
have a 'bench' so we use the right, and only the
right, people on your engagement.

26. © 2018 All Rights Reserved
Just a Few of the Many DA&R Clients

27. © 2018 All Rights Reserved
Just a Few of the Many DA&R Testimonials

28. © 2018 All Rights Reserved
DA&R™ Courses & Support
DA&R™ Consulting, Training, and Staffing Information on
www.DataAnalysis.com
Contact us for customized & lean, project Consulting &
Staffing +1-512-850-4402 / Info@DataAnalysis.com
Read and subscribe to The Management Advisor™ blog:
www.dataanalysis.com/blog