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CYNTHIA SHABANY
4351 Westhampton Place Court • St, Charles, MO 63304
• 636-577-1493
• cshabany@yahoo.com
Professional Profile
Energetic, dedicated Registered nurse with strong interpersonal skills. Several years of customer service,
management and business development. Proven ability to work effectively with people of various ages,
cultural backgrounds, and socio-economic statuses. Long-time interest in caring for patients and their
families. Seeking a leadership position which will utilize my strong leadership/sales background and my
clinical nursing skills to enhance the patient experience and strengthen the revenue stream for the
organization.
Academic Background
Lindenwood University, St. Charles MO
Masters of Science in Healthcare Administration, May 2015
GPA 4.0
Goldfarb School of Nursing at Barnes Jewish College, St. Louis MO
Bachelor of Science in Nursing, August 2012
GPA 3.67/4.0 Cum Laude
Honors and Activities;
Josephine Genie Kaiser College of Nursing Scholarship
Deans List
Sigma Theta Tau Honor Society
Student Nurse Association
Awarded the Harvey and Judy Harris Community Service Award
Student Representative during International Simulation Lab accreditation
University of Missouri-Columbia
Bachelor of Science in Human Environmental Sciences, 2010
Clinical Experience/Practicum
St. Lukes Hospital
232 South Woods Mill Road
Chesterfield Mo 63017
Registered Nurse, BSN
October 2012-present
• Cardiac/Pulmonary Stepdown Unit
• Offer exceptional patient care based on specific client needs.
• Act as liaison between family and physician
• Accurately maintain patient records and initiate and carry out physician orders
• Medication administration
• Prepare equipment
• Patient assessment and evaluation
• Assessment and communication of laboratory values
St. Louis Children 's Hospital
Student Nurse, January-May 2012
• Participated in all aspects of assisted care including, bathing, dressing, feeding and
monitoring vital signs, monitor I/O
• Collaborate with nursing staff to ensure best patient outcomes
Missouri Baptist Hospital, Neuro Renal, Labor and Delivery, Acute Coronary Care Unit
Student Nurse Spring /Summer 2012
• Administer oral and IV medications
• Provide supportive functions to patient families
• Collaborate with nursing staff for the best patient outcome
• Perform vitals and monitor I/O
Missouri Baptist, 3rd floor ACC
St. Louis, MO
Student Nurse July-August 2012
• Administer oral and IV drugs
• Perform vitals
• Monitor I/O
• Patient Assessment
• Charting
• Provide comfort measures
• Collaborate with staff to ensure optimal patient outcome
• Communicate and assist family members
Professional Experience
St. Charles, MO Prime Lending
Sales Manager/Business Development Manager November 2007-June 2009
• Responsible for developing a team or mortgage sales consultants. Led a team of 8-12 loan officers
with the goal of ensuring profit for the lender and the best possible outcome for the homeowner.
• Assessed and evaluated the performance of each team member and implemented plans to ensure
the highest level of performance was achieved.
• Collaborated with staff, management, corporate level customers and facilitated relationships with
wholesale representatives to provide efficient processing of all loan documents
• Ensured that company, federal and state lending laws were followed and monitored files to ensure
proper documentation was provided for each loan closing.
• Facilitate relationships with clients and diffused issues which would interfere with a rapid and
compliant loan closings.
• Trained loan officers on new programs and educated and borrowers about the benefits and
problems of loan products.
• Educated borrowers on credit issues and provided them the resources to make corrections
• Facilitated weekly sales meetings and the development of motivational sales contests.
Chesterfield, MO Old Cornerstone Financial
Regional Vice President February 2006-October 2007
• Recruit, hire, train and develop team of mortgage loan officers.
• Distribute and monitor lead sources
• Audit loan packages and ensure compliance with federal, state and corporate lending guidelines
• Intervene to ensure customer satisfaction with loan products
• Develop sales skills in new loan officer
• Facilitate daily morning meetings
• Review and facilitate loan pipeline process
• Created sales contests and motivated employees
Creve Couer, MO Oak Street Mortgage
Sales ManagerMarch 2003-September 2006
• Staffed and trained team of mortgage loan officers
• Assigned lead sources
• Mentored loan officers and assisted them in selling loan products
• Charted team results and reported weekly numbers at sales meetings with corporate home office
• Collaborated with local/corporate underwriting and executive staff
• Demonstrated successful sales techniques.
• Directed and evaluated sales staff
• Achieved and exceeded budgeting goals
Key Strengths and Skills
Assessment - Develops rapport with patients and families, professional and clinical staff
Planning - Identifies patient needs and astutely determines priority of patient care
Implementation - Performs based on scientific nursing care and evidence based practice
Evaluation - Documents logically, succinctly and clearly demonstrating superior accuracy
Computer skills including the full Microsoft Office Suite
Community Involvement
• American Red Cross-member and blood donor
Francis Howell School District-cleared volunteer, room parties, I Quest, Fall
Carnival. field day volunteer,
• Election Campaign Volunteer

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resume healthcare admin

  • 1. CYNTHIA SHABANY 4351 Westhampton Place Court • St, Charles, MO 63304 • 636-577-1493 • cshabany@yahoo.com Professional Profile Energetic, dedicated Registered nurse with strong interpersonal skills. Several years of customer service, management and business development. Proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Long-time interest in caring for patients and their families. Seeking a leadership position which will utilize my strong leadership/sales background and my clinical nursing skills to enhance the patient experience and strengthen the revenue stream for the organization. Academic Background Lindenwood University, St. Charles MO Masters of Science in Healthcare Administration, May 2015 GPA 4.0 Goldfarb School of Nursing at Barnes Jewish College, St. Louis MO Bachelor of Science in Nursing, August 2012 GPA 3.67/4.0 Cum Laude Honors and Activities; Josephine Genie Kaiser College of Nursing Scholarship Deans List Sigma Theta Tau Honor Society Student Nurse Association Awarded the Harvey and Judy Harris Community Service Award Student Representative during International Simulation Lab accreditation University of Missouri-Columbia Bachelor of Science in Human Environmental Sciences, 2010 Clinical Experience/Practicum St. Lukes Hospital 232 South Woods Mill Road Chesterfield Mo 63017 Registered Nurse, BSN October 2012-present • Cardiac/Pulmonary Stepdown Unit • Offer exceptional patient care based on specific client needs. • Act as liaison between family and physician • Accurately maintain patient records and initiate and carry out physician orders • Medication administration • Prepare equipment • Patient assessment and evaluation • Assessment and communication of laboratory values St. Louis Children 's Hospital Student Nurse, January-May 2012 • Participated in all aspects of assisted care including, bathing, dressing, feeding and monitoring vital signs, monitor I/O • Collaborate with nursing staff to ensure best patient outcomes
  • 2. Missouri Baptist Hospital, Neuro Renal, Labor and Delivery, Acute Coronary Care Unit Student Nurse Spring /Summer 2012 • Administer oral and IV medications • Provide supportive functions to patient families • Collaborate with nursing staff for the best patient outcome • Perform vitals and monitor I/O Missouri Baptist, 3rd floor ACC St. Louis, MO Student Nurse July-August 2012 • Administer oral and IV drugs • Perform vitals • Monitor I/O • Patient Assessment • Charting • Provide comfort measures • Collaborate with staff to ensure optimal patient outcome • Communicate and assist family members Professional Experience St. Charles, MO Prime Lending Sales Manager/Business Development Manager November 2007-June 2009 • Responsible for developing a team or mortgage sales consultants. Led a team of 8-12 loan officers with the goal of ensuring profit for the lender and the best possible outcome for the homeowner. • Assessed and evaluated the performance of each team member and implemented plans to ensure the highest level of performance was achieved. • Collaborated with staff, management, corporate level customers and facilitated relationships with wholesale representatives to provide efficient processing of all loan documents • Ensured that company, federal and state lending laws were followed and monitored files to ensure proper documentation was provided for each loan closing. • Facilitate relationships with clients and diffused issues which would interfere with a rapid and compliant loan closings. • Trained loan officers on new programs and educated and borrowers about the benefits and problems of loan products. • Educated borrowers on credit issues and provided them the resources to make corrections • Facilitated weekly sales meetings and the development of motivational sales contests. Chesterfield, MO Old Cornerstone Financial Regional Vice President February 2006-October 2007 • Recruit, hire, train and develop team of mortgage loan officers. • Distribute and monitor lead sources • Audit loan packages and ensure compliance with federal, state and corporate lending guidelines • Intervene to ensure customer satisfaction with loan products • Develop sales skills in new loan officer • Facilitate daily morning meetings • Review and facilitate loan pipeline process • Created sales contests and motivated employees Creve Couer, MO Oak Street Mortgage Sales ManagerMarch 2003-September 2006
  • 3. • Staffed and trained team of mortgage loan officers • Assigned lead sources • Mentored loan officers and assisted them in selling loan products • Charted team results and reported weekly numbers at sales meetings with corporate home office • Collaborated with local/corporate underwriting and executive staff • Demonstrated successful sales techniques. • Directed and evaluated sales staff • Achieved and exceeded budgeting goals Key Strengths and Skills Assessment - Develops rapport with patients and families, professional and clinical staff Planning - Identifies patient needs and astutely determines priority of patient care Implementation - Performs based on scientific nursing care and evidence based practice Evaluation - Documents logically, succinctly and clearly demonstrating superior accuracy Computer skills including the full Microsoft Office Suite Community Involvement • American Red Cross-member and blood donor Francis Howell School District-cleared volunteer, room parties, I Quest, Fall Carnival. field day volunteer, • Election Campaign Volunteer