1. Career Overview
4312 Locust Ave
Odessa, TX 79762
Looking for an Office Managers Position that will help me move into other areas of
Committed and motivated Administrative Assistant with exceptional customer-relation
and decision-making skills. Strong work ethic, professional demeanor and great
Energetic, results-oriented team-player eager to bring my strong administrative skills
to a growing company in Oilfield Service] who needs top-level support.
Accounts Recievable with 12 years experience in Oilfield services. Demonstrated
ability to provide exceptional support and service for a broad-range of staff and
q Peachtree Accounting
q Microsoft Excel
q Microsoft Word
q Corel Word
q ADP Payroll
q ADP Invoice
q Direct Deposit various banks
q Payroll Taxes on line-TX and NM
q Child Support Payments on line
q other various bookkeeping systems
q Nex Gen
q Quality assurance
q Cortex Accounting
q Tagging Trucks along with DOT
q Quik Books Accounting
q Oildex Accounts
q Report development
q Problem resolution
q Administrative support
q Travel administration
q Critical thinking
q Meets/exceeds goals
q Project planning
q Attention to detail
q Microsoft Office skills
q Spreadsheet development
q Administrative operations
q Staff motivation
q Business correspondence
q Filing and data archiving
q Data Entry/Collection
q Collaborated with Accountants/Controller to ensure smooth work flow and
efficient organization operations.
q Accountable for all operations of busy office, including operations, cementing,
aciding, and fracing
q Ensured smooth operations by supporting executive team.
q Facilitated onboarding of new employees by scheduling training, answering
questions and processing paperwork.
q Oversaw implementation of new phone system which resulted in more cost-
2. Professional Experience
q Investigated and analyzed client complaints to identify and resolve issues.
q Negotiated low vendor rates for office supplies.
q Improved office organization by compiling quarterly budget reports, financial
spreadsheets, organizational charts and company data reports using advanced
Microsoft Excel functions.
q Created PowerPoint presentations that were successfully used for business
q Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception
within high-volume environment.
q Prepared monthly reports for records, closed terminated records, completed
final audit of charts and insured that all documentation has been received and
q Answered multiple phone lines, transferred calls to corresponding departments,
filed patient records and billed accordingly.
q Handled customers effectively by identifying needs, quickly gaining trust,
approaching complex situations and resolving problems to maximize efficiency.
q Performed administration tasks such as filing, developing spreadsheets, faxing
reports, photocopying collateral and scanning documents for inter-departmental
q Maintained status reports to provide management with updated information for
q Reviewed and updated client correspondence files and scheduling database.
q Successfully trained staff in all office systems and databases, policies and
procedures while focusing on minimizing errors and generating superior results.
q Assisted with payroll preparation and entered data into cumulative payroll
October 2008 Rising Star Services
Managed daily office operations and maintenance of equipment, maintaining
accurate records for all business supplies.Researched aging reports including
reimbursements which were 90 days in arrears status.Successfully handled 50 to 70
bills per day.Processed accounts receivable and accounts payable.Assisted in all
areas of administrative work including data entry, receptionist duties, file
organization, research and development.Performed accounts receivable duties
including invoicing, cash application, researching chargebacks, discrepancies, issuing
credit memos, reconciliations and responding to customer requests for
documentation.Increased customer loyalty through proper assistance.Collaborated
with Human Resource department to ensure efficient office environment.
April 2007 to
CFK Ultra Pipeline
Hired through a temp service, work sales, did invoicing for rentals of float
equipment,answered phones, worked with Controller on reports needed. Quit as
company bought out by Germans and I couldn't under stand them
January 2003 to
Accounts Payable/Payroll Clerk
Reported to Controller did payroll though ADP ,paid all bills for company,generated
reports, made deposits, answered phones, whatever needed.
December 1994 to
American Lenders Services Company
Managed accounts for reposession services . Talked to account reps for customers
maintained accounts status through phone conversations. Did alot there. Answered
phones, took deposits to bank, customer relations, collections.... whatever was
Odessa, TX, USA
Degree left unfinished due to raising children I would like to finish my degree in