Curtis Bard IT Site Exec Jan 04 - 2017

CURTIS R. BARD
367 Abbedale Court,
Carmel, IN 46032
317.587.8774
curtisbard69@yahoo.com
SUMMARY
Senior Information Technology Executive with over 25 years experience as an architect of leading technologies and
infrastructures, as well as the implementation of complex IT projects. Achieved consistent and sustainable results in
the execution, transition, delivery time, and financial savings related to IT initiatives and processes. Responsibilities
have spanned the entire management lifecycle, including project planning and implementation, budget design and
adherence, and resourcing.
PROFESSIONAL EXPERIENCE
Amazon – Indianapolis, Indiana 11/2015 –
• Outbound Packing for customers orders
Anthem – Indianapolis, Indiana 08/2014-02/2015
• Development of new business for the Federal Employ Program for outsource services and also provided IT Account management
to the Finance department
• Developed cross-functional and enterprise solutions capabilities for the finance department
RAYTHEON IIS– Indianapolis, Indiana 9/2011-2/2014
IT Functional Business Partner Lead & Indianapolis IT Site Exec.
• Developed cross-functional and enterprise solutions capabilities for engineering software and hardware development,
finance, supply chain, contracts, legal, EHS, manufacturing and operations within IIS
• Served as primary IT executive interface between General Manager and Business Development on Gate Reviews for
new service opportunities within Raytheon and Government
• Managed IT budget for the Chula Vista, Ca. Norfolk, Virginia and Indianapolis facilities in excess of $3.5 million and
consistently executed project on time and within budget
• Developed a business case to replace the Indianapolis Nortel phone system, VoIP switches, replacement of cat3 to cat6
cabling system. These were broken in 2 phases, Phase 1 in 2013 replace wiring and switches that was completed on
time and within budget. Phase 2 for 2014 the implementation of the Cisco VoIP system
• Managed the replacement of the antiquated tape library system for backup and recovery
• Developed cross-functional enterprise solutions to reduce duplicate software and tools utilized within Raytheon’s
Business Units. Worked directly with other IT Functional BPL deploying new software that aligns with Raytheon’s
Zero Base Line initiative
INTERNATIONAL BUSINESS MACHINES (IBM) Armonk, NY 1993–2009
Senior IT Executive/Project Architect 2008–2009
• Developed solutions and project managed infrastructure deployment, facilities planning, business operations, and
process teams for delivery of network services, router, switches, servers and PBXs
• Reduced deployment, engagement, engineering and transition costs 40% by modifying and streamlining processes and
procedures
• Reduced labor costs over 35% by utilizing IBM’s Global Resources in India, Brazil, China and other global centers.
• Collaborated with CIO’s and CFO’s on regular basis to review budgets, Service Level Agreements (SLA’s), outages
and new business
• Served as the primary liaison between user groups, system engineers and technical staff members that kept new or
existing projects on schedule
• Managed budgets in excess of $1 million and routinely executed projects on time at or under budget parameters
• Developed new solutions for the NiSouce Gas & Electric Company PBX implementation by installing new AVAYA
PBX systems for digital and voiceover IP at 130 locations and corporate offices. This resulted in an annual cost
reduction of 25% for telecommunications
Curtis Bard Page 2
PROFESSIONAL EXPERIENCE (continued)
Senior Project Manager & Technical Solution Architect 1999–2008
• Managed new and existing network infrastructure service offerings and developed delivery models, cost cases, process
flows and network configurations. Provided regular guidance to CIO’s and CFO’s for proposals for outsourcing their
information technology to IBM’s
• Developed and managed annual budget for e-Business Hosting Services, reducing costs from $42 million to $25
million by utilizing global resources, reduction of sites, services offerings and life cycle maintenance
• Sr. Project Manager for the development of a highly successful IBM’s software solution for storage and server
offerings for e-Business Hosting Services and Service Product Line Development. This development included the
management of virtual resources in Germany (Sr. Systems Developers), India (Call Center), France (Sr. Architect),
Brazil (Project Managers) and US (developers & network engineers). Documentations of systems development,
architecture as requirement were received and approved by change management comity, weekly staff meeting on the
advances to the new product, weekly updates to management on the progress of the project and quart reports to Sr.
Management. I also worked with 3rd
party vendors that were resourced for deployment, hardware/software
implementation at customer locations
• Project Manager for the delivery of IBM’s Global Support centers in India, Germany, China and USA which enabled
more efficient support for customers globally
• Served as Lead Architect of e-Business service offerings within IBM’s delivery of Facilities Services, Network
Services, Support Services and Performance Services
• Project Manager and technical architect for the e-Business hosting infrastructure service centers located at ATT,
Qwest, Bell South and IBM’s
• Led Network Operation teams to ensure implementation deliverables were met and priced accordingly. Reviewed pre-
sales solutions for external customers, verifying Network Operations ability to support those solutions
• Created and managed post-implementation transition and knowledge transfer requirements
• Led integration efforts for development, deployment and delivery organizations. Performed technical quality
assurance reviews and implemented mitigation strategies, and development of life cycle maintenance (SDLC)
• Managed projects that optimized newly-outsourced accounts to IBM’s, including Sears, Equifax, BankOne, NiSource,
Allstate Insurance and Dean Witter
• Project manager for the development of RMIS (Remote Management Infrastructure Service), storage and server
services offering
• Developed project plans for implementation of new or existing services to our clients. Documented those deliverables
in a MS project plan and presented those plans to Sr. IT executives at IBM, Customers and 3rd
party vendors
• Managed the resources on projects, finical forecast and actual
Transition Administration Executive 1993–1999
• Managed due diligence of new IBM’s outsourced customers, 3rd
party vendors and special projects for senior
management. Provided requests for proposal (RFP’s) by CIOs and CFOs for the outsourcing of their Information
Technology to IBM’s Global Delivery Services.
• Reduced networking costs by $1 million per month by utilizing new architect techniques to produce more efficient
configuration.
• Reengineered order information, asset tracking and physical and logical builds of network configurations that
improved the turnaround for new orders to customers by 30%.
• Evaluated and made recommendations for new hires from outsourced employees.
IBM buys Sears Technology Services 1993 1983 - 1993
Sears Technology Services
Client Planner and Project Manager-Switched Services Support
• Led a team of Project Managers within the department that migrated customers to ADVANTIS Private Voice Network
between IBM and Sears
• Implementation of Virtual Telecommuter Project - router support, hardware and software procurement, implementation
and ongoing support for our remote employees
• Project Manager of the ordering, installing and testing of T1 circuits, while adhering to project schedule and deadlines
working directly with ATT
Curtis Bard Page 3
PROFESSIONAL EXPERIENCE (continued)
• Implemented ATT and IBM telecommunication order management system (POTS, IMT’s, T1’s, DS3’s, Pots lines).
Sr. Project Manager of the $50 million consolidation of the telecommunication network for Allstate, Coldwell Banker,
Sears, Dean Witter and Discover Card Services. I acted as an internal consultant supporting the help desk and
technical) support teams. Performed Tier Two support functions for enterprise wide (international) Wide Area
Network. Trained end users as well as Tier One support in network (LAN & WAN) disciplines. I worked with
telephone company & circuit provider engineers and support persons. Coordinated the circuit provider’s client
management to assure Service Level Agreements were met
Assisted Network Engineers with the deployment of new network equipment as the WAN was upgraded from SNA to
Frame Relay network. I coordinated with 150 sites around the world to install Cisco routers, Cabletron hubs and
switches, and CSU/DSU equipment. I coordinated circuit ordering and installation with circuit providers and business
unit staff. Upgraded routing protocol from RIP to OSPF on over 100 sites
TECHNICAL COMPETENCIES
Skills
 Complex project management technical
infrastructure
 Cost-cutting initiatives
 Budget development & management
 Infrastructure development
 Presentations to Sr. Management
 Change Management documentation
 Project Life Cycle Maintenance
 Network consolidation & migration
 Delivery model & process flow development
 Virtual Employee Management
 System implementation & integration
 Team Development, Mentoring, and Leadership
 Customer and Account Management
 Raytheon Six Sigma Specialist
 Global resource utilization – Virtual and In
Office
 Secret Security Clearance
Application Knowledge
 SAP, Oracle, SharePoint,
 PBX systems (AVAYA, Nortel, Cisco)
 Remote Management Infrastructure Service
 NCP Gen’s, Assembler, Cobol, Fortran, Basic
 Excel
 Lotus applications
 Microsoft Project
EDUCATION AND TRAINING
Masters Certificate, Project Management
Associate Certificate, Southeast Community College, Milford, NE.
Currently: Working on PMP (Project Management Professional) certifications.
IBM Global Campus: Global Service Method Fundamentals, GSMF100B, Client Consulting or IT
Architect Profession, ITA06, Project Management Orientation, PM54D, MS Project 98, Lotus Smart
Suite, Lotus Notes, SAGE, Business Systems Re-engineering, and Project Management & Networking
Skills Academy, ATT and IBM telecommunication order management system (POTS, IMT’s, T1’s,
DS3’s, Pots lines).

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Curtis Bard IT Site Exec Jan 04 - 2017

  • 1. CURTIS R. BARD 367 Abbedale Court, Carmel, IN 46032 317.587.8774 curtisbard69@yahoo.com SUMMARY Senior Information Technology Executive with over 25 years experience as an architect of leading technologies and infrastructures, as well as the implementation of complex IT projects. Achieved consistent and sustainable results in the execution, transition, delivery time, and financial savings related to IT initiatives and processes. Responsibilities have spanned the entire management lifecycle, including project planning and implementation, budget design and adherence, and resourcing. PROFESSIONAL EXPERIENCE Amazon – Indianapolis, Indiana 11/2015 – • Outbound Packing for customers orders Anthem – Indianapolis, Indiana 08/2014-02/2015 • Development of new business for the Federal Employ Program for outsource services and also provided IT Account management to the Finance department • Developed cross-functional and enterprise solutions capabilities for the finance department RAYTHEON IIS– Indianapolis, Indiana 9/2011-2/2014 IT Functional Business Partner Lead & Indianapolis IT Site Exec. • Developed cross-functional and enterprise solutions capabilities for engineering software and hardware development, finance, supply chain, contracts, legal, EHS, manufacturing and operations within IIS • Served as primary IT executive interface between General Manager and Business Development on Gate Reviews for new service opportunities within Raytheon and Government • Managed IT budget for the Chula Vista, Ca. Norfolk, Virginia and Indianapolis facilities in excess of $3.5 million and consistently executed project on time and within budget • Developed a business case to replace the Indianapolis Nortel phone system, VoIP switches, replacement of cat3 to cat6 cabling system. These were broken in 2 phases, Phase 1 in 2013 replace wiring and switches that was completed on time and within budget. Phase 2 for 2014 the implementation of the Cisco VoIP system • Managed the replacement of the antiquated tape library system for backup and recovery • Developed cross-functional enterprise solutions to reduce duplicate software and tools utilized within Raytheon’s Business Units. Worked directly with other IT Functional BPL deploying new software that aligns with Raytheon’s Zero Base Line initiative INTERNATIONAL BUSINESS MACHINES (IBM) Armonk, NY 1993–2009 Senior IT Executive/Project Architect 2008–2009 • Developed solutions and project managed infrastructure deployment, facilities planning, business operations, and process teams for delivery of network services, router, switches, servers and PBXs • Reduced deployment, engagement, engineering and transition costs 40% by modifying and streamlining processes and procedures • Reduced labor costs over 35% by utilizing IBM’s Global Resources in India, Brazil, China and other global centers. • Collaborated with CIO’s and CFO’s on regular basis to review budgets, Service Level Agreements (SLA’s), outages and new business • Served as the primary liaison between user groups, system engineers and technical staff members that kept new or existing projects on schedule • Managed budgets in excess of $1 million and routinely executed projects on time at or under budget parameters
  • 2. • Developed new solutions for the NiSouce Gas & Electric Company PBX implementation by installing new AVAYA PBX systems for digital and voiceover IP at 130 locations and corporate offices. This resulted in an annual cost reduction of 25% for telecommunications Curtis Bard Page 2 PROFESSIONAL EXPERIENCE (continued) Senior Project Manager & Technical Solution Architect 1999–2008 • Managed new and existing network infrastructure service offerings and developed delivery models, cost cases, process flows and network configurations. Provided regular guidance to CIO’s and CFO’s for proposals for outsourcing their information technology to IBM’s • Developed and managed annual budget for e-Business Hosting Services, reducing costs from $42 million to $25 million by utilizing global resources, reduction of sites, services offerings and life cycle maintenance • Sr. Project Manager for the development of a highly successful IBM’s software solution for storage and server offerings for e-Business Hosting Services and Service Product Line Development. This development included the management of virtual resources in Germany (Sr. Systems Developers), India (Call Center), France (Sr. Architect), Brazil (Project Managers) and US (developers & network engineers). Documentations of systems development, architecture as requirement were received and approved by change management comity, weekly staff meeting on the advances to the new product, weekly updates to management on the progress of the project and quart reports to Sr. Management. I also worked with 3rd party vendors that were resourced for deployment, hardware/software implementation at customer locations • Project Manager for the delivery of IBM’s Global Support centers in India, Germany, China and USA which enabled more efficient support for customers globally • Served as Lead Architect of e-Business service offerings within IBM’s delivery of Facilities Services, Network Services, Support Services and Performance Services • Project Manager and technical architect for the e-Business hosting infrastructure service centers located at ATT, Qwest, Bell South and IBM’s • Led Network Operation teams to ensure implementation deliverables were met and priced accordingly. Reviewed pre- sales solutions for external customers, verifying Network Operations ability to support those solutions • Created and managed post-implementation transition and knowledge transfer requirements • Led integration efforts for development, deployment and delivery organizations. Performed technical quality assurance reviews and implemented mitigation strategies, and development of life cycle maintenance (SDLC) • Managed projects that optimized newly-outsourced accounts to IBM’s, including Sears, Equifax, BankOne, NiSource, Allstate Insurance and Dean Witter • Project manager for the development of RMIS (Remote Management Infrastructure Service), storage and server services offering • Developed project plans for implementation of new or existing services to our clients. Documented those deliverables in a MS project plan and presented those plans to Sr. IT executives at IBM, Customers and 3rd party vendors • Managed the resources on projects, finical forecast and actual Transition Administration Executive 1993–1999 • Managed due diligence of new IBM’s outsourced customers, 3rd party vendors and special projects for senior management. Provided requests for proposal (RFP’s) by CIOs and CFOs for the outsourcing of their Information Technology to IBM’s Global Delivery Services. • Reduced networking costs by $1 million per month by utilizing new architect techniques to produce more efficient configuration. • Reengineered order information, asset tracking and physical and logical builds of network configurations that improved the turnaround for new orders to customers by 30%. • Evaluated and made recommendations for new hires from outsourced employees. IBM buys Sears Technology Services 1993 1983 - 1993 Sears Technology Services
  • 3. Client Planner and Project Manager-Switched Services Support • Led a team of Project Managers within the department that migrated customers to ADVANTIS Private Voice Network between IBM and Sears • Implementation of Virtual Telecommuter Project - router support, hardware and software procurement, implementation and ongoing support for our remote employees • Project Manager of the ordering, installing and testing of T1 circuits, while adhering to project schedule and deadlines working directly with ATT Curtis Bard Page 3 PROFESSIONAL EXPERIENCE (continued) • Implemented ATT and IBM telecommunication order management system (POTS, IMT’s, T1’s, DS3’s, Pots lines). Sr. Project Manager of the $50 million consolidation of the telecommunication network for Allstate, Coldwell Banker, Sears, Dean Witter and Discover Card Services. I acted as an internal consultant supporting the help desk and technical) support teams. Performed Tier Two support functions for enterprise wide (international) Wide Area Network. Trained end users as well as Tier One support in network (LAN & WAN) disciplines. I worked with telephone company & circuit provider engineers and support persons. Coordinated the circuit provider’s client management to assure Service Level Agreements were met Assisted Network Engineers with the deployment of new network equipment as the WAN was upgraded from SNA to Frame Relay network. I coordinated with 150 sites around the world to install Cisco routers, Cabletron hubs and switches, and CSU/DSU equipment. I coordinated circuit ordering and installation with circuit providers and business unit staff. Upgraded routing protocol from RIP to OSPF on over 100 sites TECHNICAL COMPETENCIES Skills  Complex project management technical infrastructure  Cost-cutting initiatives  Budget development & management  Infrastructure development  Presentations to Sr. Management  Change Management documentation  Project Life Cycle Maintenance  Network consolidation & migration  Delivery model & process flow development  Virtual Employee Management  System implementation & integration  Team Development, Mentoring, and Leadership  Customer and Account Management  Raytheon Six Sigma Specialist  Global resource utilization – Virtual and In Office  Secret Security Clearance Application Knowledge  SAP, Oracle, SharePoint,  PBX systems (AVAYA, Nortel, Cisco)  Remote Management Infrastructure Service  NCP Gen’s, Assembler, Cobol, Fortran, Basic  Excel  Lotus applications  Microsoft Project EDUCATION AND TRAINING Masters Certificate, Project Management Associate Certificate, Southeast Community College, Milford, NE. Currently: Working on PMP (Project Management Professional) certifications. IBM Global Campus: Global Service Method Fundamentals, GSMF100B, Client Consulting or IT
  • 4. Architect Profession, ITA06, Project Management Orientation, PM54D, MS Project 98, Lotus Smart Suite, Lotus Notes, SAGE, Business Systems Re-engineering, and Project Management & Networking Skills Academy, ATT and IBM telecommunication order management system (POTS, IMT’s, T1’s, DS3’s, Pots lines).