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Chapter 3:
Project Integration
Management
The Key to Overall Project Success:
Good Project Integration Management
• Project managers must coordinate all of the
other knowledge areas throughout a project’s
life cycle
• Many new project managers have trouble
looking at the “big picture” and want to focus
on too many details (See opening case for a
real example)
• Project integration management is not the
same thing as software integration
Project Integration Management
Processes
• Project Plan Development: taking the results
of other planning processes and putting them
into a consistent, coherent document—the
project plan
• Project Plan Execution: carrying out the
project plan
• Integrated Change Control: coordinating
changes across the entire project
Figure 3-1. Project Integration
Management Overview
Note: The PMBOK Guide includes similar charts for each knowledge area.
Figure 3-2. Framework for Project
Integration Management
Focus on pulling everything to-
gether to reach project success!
Project Plan Development
• A project plan is a document used to
coordinate all project planning documents
• Its main purpose is to guide project execution
• Project plans assist the project manager in
leading the project team and assessing project
status
• Project performance should be measured
against a baseline project plan
Attributes of Project Plans
Just as projects are unique, so are project plans
• Plans should be dynamic
• Plans should be flexible
• Plans should be updated as changes occur
• Plans should first and foremost guide project
execution
Common Elements of a Project
Plan
• Introduction or overview of the project
• Description of how the project is organized
• Management and technical processes used on
the project
• Work to be done, schedule, and budget
information
Table 3-1. Sample Outline for a Software
Project Management Plan (SPMP)
Project Management Plan Sections
Introduction Project
Organization
Managerial
Process
Technical
Process
Work
Packages,
Schedule, and
Budget
Section
Topics
Project
overview;
project
deliverables;
evolution of
the SPMP;
reference
materials;
definitions and
acronyms
Process model;
organizational
structure;
organizational
boundaries and
interfaces;
project
responsibilities
Management
objectives and
priorities;
assumptions,
dependencies,
and
constraints;
risk
management;
monitoring
and
controlling
mechanisms;
and staffing
plan
Methods, tools,
and
techniques;
software
documentation;
and project
support
functions
Work
packages;
Dependencies;
resource
requirements;
budget and
resource
allocation;
and schedule
IEEE Std 10581-1987
Stakeholder Analysis
• A stakeholder analysis documents important
(often sensitive) information about stakeholders
such as
– stakeholders’ names and organizations
– roles on the project
– unique facts about stakeholders
– level of influence and interest in the project
– suggestions for managing relationships
Table 3-2. Sample Stakeholder Analysis
Key Stakeholders
Ahmed Susan Erik Mark David
Organization Internal
senior
management
Project team Project team Hardware
vendor
Project
manager for
other
internal
project
Role on
project
Sponsor of
project and
one of the
company's
founders
DNA
sequencing
expert
Lead
programmer
Supplies
some
instrument
hardware
Competing
for company
resources
Unique facts Demanding,
likes details,
business
focus,
Stanford
MBA
Very smart,
Ph.D. in
biology,
easy to work
with, has a
toddler
Best
programmer
I know,
weird sense
of humor
Start-up
company, he
knows we
can make
him rich if
this works
Nice guy,
one of oldest
people at
company,
has 3 kids in
college
Level of
interest
Very high Very high High Very high Low to
medium
Level of
influence
Very high;
can call the
shots
Subject
matter
expert;
critical to
success
High; hard
to replace
Low; other
vendors
available
Low to
medium
Suggestions
on managing
relationship
Keep
informed, let
him lead
conversation
s ,do as he
says and
quickly
Make sure
she reviews
specification
s and leads
testing; can
do some
work from
home
Keep him
happy so he
stays;
emphasize
stock
options;
likes
Mexican
food
Give him
enough lead
time to
deliver
hardware
He knows
his project
takes a back
seat to this
one, but I
can learn
from him
Project Plan Execution
• Project plan execution involves managing and
performing the work described in the project
plan
• The majority of time and money is usually
spent on execution
• The application area or the project directly
affects project execution because the products
of the project are produced during execution
What Went Wrong?
• Many people have a poor view of plans based on past
experiences. Senior managers often require a plan, but then no
one follows up on whether the plan was followed.
• For example, one project manager said he would meet with each
project team leader within two months to review their plans. The
project manager created a detailed schedule for these reviews.
He cancelled the first meeting due to another business
commitment. He rescheduled the next meeting for unexplained
personal reasons. Two months later, the project manager had
still not met with over half of the project team leaders.
• Why should project members feel obligated to follow their own
plans when the project manager obviously did not follow his?
Important Skills for Project
Execution
• General management skills like leadership,
communication, and political skills
• Product skills and knowledge (see example of
“What Went Right?”)
• Use of specialized tools and techniques
Tools and Techniques for Project
Execution
• Work Authorization System: a method for
ensuring that qualified people do work at the
right time and in the proper sequence
• Status Review Meetings: regularly scheduled
meetings used to exchange project information
• Project Management Software: special
software to assist in managing projects
Integrated Change Control
• Integrated change control involves identifying,
evaluating, and managing changes throughout
the project life cycle (Note: 1996 PMBOK
called this process “overall change control”)
• Three main objectives of change control:
– Influence the factors that create changes to
ensure they are beneficial
– Determine that a change has occurred
– Manage actual changes when and as they
occur
Figure 3-3. Integrated Change
Control Process
Change Control on Information
Technology Projects
• Former view: The project team should strive to do
exactly what was planned on time and within budget
• Problem: Stakeholders rarely agreed up-front on the
project scope, and time and cost estimates were
inaccurate
• Modern view: Project management is a process of
constant communication and negotiation
• Solution: Changes are often beneficial, and the project
team should plan for them
Change Control System
• A formal, documented process that describes
when and how official project documents and
work may be changed
• Describes who is authorized to make changes
and how to make them
• Often includes a change control board (CCB),
configuration management, and a process for
communicating changes
Change Control Boards (CCBs)
• A formal group of people responsible for
approving or rejecting changes on a project
• Provides guidelines for preparing change
requests, evaluates them, and manages the
implementation of approved changes
• Includes stakeholders from the entire
organization
Making Timely Changes
• Some CCBs only meet occasionally, so it may
take too long for changes to occur
• Some organizations have policies in place for
time-sensitive changes
– “48 hour policy” allowed project team members to
make decisions, then they had 48 hours reverse the
decision pending senior management approval
– Delegate changes to the lowest level possible, but
keep everyone informed of changes
Configuration Management
• Ensures that the products and their descriptions are
correct and complete
• Concentrates on the management of technology by
identifying and controlling the functional and
physical design characteristics of products
• Configuration management specialists identify and
document configuration requirements, control
changes, record and report changes, and audit the
products to verify conformance to requirements
Table 3-3. Suggestions for Managing
Integrated Change Control
• View project management as a process of constant
communications and negotiations
• Plan for change
• Establish a formal change control system, including a
Change Control Board (CCB)
• Use good configuration management
• Define procedures for making timely decisions on smaller
changes
• Use written and oral performance reports to help identify
and manage change
• Use project management and other software to help manage
and communicate changes

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03ch

  • 2. The Key to Overall Project Success: Good Project Integration Management • Project managers must coordinate all of the other knowledge areas throughout a project’s life cycle • Many new project managers have trouble looking at the “big picture” and want to focus on too many details (See opening case for a real example) • Project integration management is not the same thing as software integration
  • 3. Project Integration Management Processes • Project Plan Development: taking the results of other planning processes and putting them into a consistent, coherent document—the project plan • Project Plan Execution: carrying out the project plan • Integrated Change Control: coordinating changes across the entire project
  • 4. Figure 3-1. Project Integration Management Overview Note: The PMBOK Guide includes similar charts for each knowledge area.
  • 5. Figure 3-2. Framework for Project Integration Management Focus on pulling everything to- gether to reach project success!
  • 6. Project Plan Development • A project plan is a document used to coordinate all project planning documents • Its main purpose is to guide project execution • Project plans assist the project manager in leading the project team and assessing project status • Project performance should be measured against a baseline project plan
  • 7. Attributes of Project Plans Just as projects are unique, so are project plans • Plans should be dynamic • Plans should be flexible • Plans should be updated as changes occur • Plans should first and foremost guide project execution
  • 8. Common Elements of a Project Plan • Introduction or overview of the project • Description of how the project is organized • Management and technical processes used on the project • Work to be done, schedule, and budget information
  • 9. Table 3-1. Sample Outline for a Software Project Management Plan (SPMP) Project Management Plan Sections Introduction Project Organization Managerial Process Technical Process Work Packages, Schedule, and Budget Section Topics Project overview; project deliverables; evolution of the SPMP; reference materials; definitions and acronyms Process model; organizational structure; organizational boundaries and interfaces; project responsibilities Management objectives and priorities; assumptions, dependencies, and constraints; risk management; monitoring and controlling mechanisms; and staffing plan Methods, tools, and techniques; software documentation; and project support functions Work packages; Dependencies; resource requirements; budget and resource allocation; and schedule IEEE Std 10581-1987
  • 10. Stakeholder Analysis • A stakeholder analysis documents important (often sensitive) information about stakeholders such as – stakeholders’ names and organizations – roles on the project – unique facts about stakeholders – level of influence and interest in the project – suggestions for managing relationships
  • 11. Table 3-2. Sample Stakeholder Analysis Key Stakeholders Ahmed Susan Erik Mark David Organization Internal senior management Project team Project team Hardware vendor Project manager for other internal project Role on project Sponsor of project and one of the company's founders DNA sequencing expert Lead programmer Supplies some instrument hardware Competing for company resources Unique facts Demanding, likes details, business focus, Stanford MBA Very smart, Ph.D. in biology, easy to work with, has a toddler Best programmer I know, weird sense of humor Start-up company, he knows we can make him rich if this works Nice guy, one of oldest people at company, has 3 kids in college Level of interest Very high Very high High Very high Low to medium Level of influence Very high; can call the shots Subject matter expert; critical to success High; hard to replace Low; other vendors available Low to medium Suggestions on managing relationship Keep informed, let him lead conversation s ,do as he says and quickly Make sure she reviews specification s and leads testing; can do some work from home Keep him happy so he stays; emphasize stock options; likes Mexican food Give him enough lead time to deliver hardware He knows his project takes a back seat to this one, but I can learn from him
  • 12. Project Plan Execution • Project plan execution involves managing and performing the work described in the project plan • The majority of time and money is usually spent on execution • The application area or the project directly affects project execution because the products of the project are produced during execution
  • 13. What Went Wrong? • Many people have a poor view of plans based on past experiences. Senior managers often require a plan, but then no one follows up on whether the plan was followed. • For example, one project manager said he would meet with each project team leader within two months to review their plans. The project manager created a detailed schedule for these reviews. He cancelled the first meeting due to another business commitment. He rescheduled the next meeting for unexplained personal reasons. Two months later, the project manager had still not met with over half of the project team leaders. • Why should project members feel obligated to follow their own plans when the project manager obviously did not follow his?
  • 14. Important Skills for Project Execution • General management skills like leadership, communication, and political skills • Product skills and knowledge (see example of “What Went Right?”) • Use of specialized tools and techniques
  • 15. Tools and Techniques for Project Execution • Work Authorization System: a method for ensuring that qualified people do work at the right time and in the proper sequence • Status Review Meetings: regularly scheduled meetings used to exchange project information • Project Management Software: special software to assist in managing projects
  • 16. Integrated Change Control • Integrated change control involves identifying, evaluating, and managing changes throughout the project life cycle (Note: 1996 PMBOK called this process “overall change control”) • Three main objectives of change control: – Influence the factors that create changes to ensure they are beneficial – Determine that a change has occurred – Manage actual changes when and as they occur
  • 17. Figure 3-3. Integrated Change Control Process
  • 18. Change Control on Information Technology Projects • Former view: The project team should strive to do exactly what was planned on time and within budget • Problem: Stakeholders rarely agreed up-front on the project scope, and time and cost estimates were inaccurate • Modern view: Project management is a process of constant communication and negotiation • Solution: Changes are often beneficial, and the project team should plan for them
  • 19. Change Control System • A formal, documented process that describes when and how official project documents and work may be changed • Describes who is authorized to make changes and how to make them • Often includes a change control board (CCB), configuration management, and a process for communicating changes
  • 20. Change Control Boards (CCBs) • A formal group of people responsible for approving or rejecting changes on a project • Provides guidelines for preparing change requests, evaluates them, and manages the implementation of approved changes • Includes stakeholders from the entire organization
  • 21. Making Timely Changes • Some CCBs only meet occasionally, so it may take too long for changes to occur • Some organizations have policies in place for time-sensitive changes – “48 hour policy” allowed project team members to make decisions, then they had 48 hours reverse the decision pending senior management approval – Delegate changes to the lowest level possible, but keep everyone informed of changes
  • 22. Configuration Management • Ensures that the products and their descriptions are correct and complete • Concentrates on the management of technology by identifying and controlling the functional and physical design characteristics of products • Configuration management specialists identify and document configuration requirements, control changes, record and report changes, and audit the products to verify conformance to requirements
  • 23. Table 3-3. Suggestions for Managing Integrated Change Control • View project management as a process of constant communications and negotiations • Plan for change • Establish a formal change control system, including a Change Control Board (CCB) • Use good configuration management • Define procedures for making timely decisions on smaller changes • Use written and oral performance reports to help identify and manage change • Use project management and other software to help manage and communicate changes