Lets Go Fishing.Final

presented by BRENDA CRUZ, NCTSTA PROCEED Agency Meeting September 4, 2007 LET’S GO FISHING ! ! ! Achieving a Culture Change within Our Organization.

WORKSHOP OVERVIEW Effectiveness and productivity in an organization stem from individuals whose needs are met on many different levels. Some of these include how individuals interact, how they solve issues and resolve personal and professional conflicts. In short, when the staff is happy and working as one cohesive and supportive unit, the organization flourishes. Moreover, our clients can tell the difference – and that spells a difference to our bottom line (PROCEED’s mission).

Workshop Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],LET’S GO FISHING ! ! ! Achieving a Culture Change within Our Organization.

When an organization decides to implement the FISH Philosophy , it is imperative that all staff participate. Only with full buy-in, at all levels, can true success be achieved.

QUESTION! Can someone describe a type of job that you are glad that you don’t have? Job title Primary job duties How do they survive doing that job?

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[object Object],[object Object],[object Object],[object Object],The FISH! Philosophy

[object Object],[object Object],[object Object],[object Object],The FISH! Philosophy Ingredients

Choose Your Attitude ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Be There

[object Object],Make Their Day Sometimes we forget that our clients and fellow co-workers, deserve our very best every moment we are at work . This doesn't have to be a big production! It might be as easy as opening the door for someone whose arms are overflowing, remembering people's names even if you see them infrequently, or leaving an unexpected note to encourage a co-worker going through a rough time. It's as easy as that. So plan right now to "make someone's day" today.

PLAY! ,[object Object],However, the fun which people desire at the workplace is the very worry most organizations have. Often, there's a misunderstanding about "lightheartedness on the job". But if you consider play as learning, experimentation or interaction, creativity will flourish, the workplace environment will be more enjoyable, and patrons and students will see the difference and enjoy the journey with you. Some people think play is the opposite of work. You are either playing or you are working. Playing at work is usually frowned upon. It’s considered counter-productive, unhelpful, and silly-a time-waster. But play, when balanced with the other 4 principles of the Fish! Philosophy can work for you! Consider play as learning, experimentation or interaction, creativity will flourish, the workplace environment will be more enjoyable, and clients will see the difference and enjoy the journey with you.

The FISH! Philosophy Choose Play Be there Make their day

FISH! Exercise #1 ,[object Object],[object Object],[object Object],[object Object],[object Object],LET’S GO FISHING ! ! !

[object Object],FISH! Exercise #2 LET’S GO FISHING ! ! !

[object Object],[object Object],LET’S GO FISHING ! ! !

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It's time to go fishing at PROCEED! Thanks for participating!

Lets Go Fishing.Final

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