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Recruiting Interactives &
  Work Force Trends


                            1
Who Are These People?

       Katherine Johnson
      Executive Search Recruiter

           Tim Durney
           Branch Manager




                                   2
Today’s Discussion
    •   State of the Creative
        Economy

    •   Who Are Interactives

    •   Recruiting Passive
        Candidates

    •   How to Use Staff
        Augmentation as a
        Business Model



                                3
Today’s Discussion
    •   State of the Creative
        Economy

    •   Who Are Interactives

    •   Recruiting Passive
        Candidates

    •   How to Use Staff
        Augmentation as a
        Business Model



                                4
State of the Creative
      Economy



                        5
Where Did We Get
     This Information?
     In-House Creative Services Industry Report

•   Who Responded?

•   More than 160 leaders from   •   These leaders represent
    in-house Creative                Fortune 500 companies, as
    Departments                      well as middle market and
                                     other large companies
                                     from across an array of
                                     industries


                                                                 6
Size of In-House Creative
      Departments




                            7
Change In Staff Size




                       8
Percentage of Work
 Created In-House




                     9
Hours Worked by In-House Staff




                                 10
Attrition Rate




                 11
Place and Search Statistics




                              12
Today’s Discussion
    •   State of the Creative
        Economy

    •   Who Are Interactives

    •   Recruiting Passive
        Candidates

    •   How to Use Staff
        Augmentation as a
        Business Model



                                13
Who Are Interactives?




                        14
Interactives Include...
•   Everybody from the           •   Two general
    designers of a web site          backgrounds: former
    or mobile site to the            print professionals who
    individuals who create           have transitioned &
    the content                      those who have “grown
                                     up” as interactives
•   More than 25% of
    companies hired
    additional interactives in
    2010, while 33%
    decreased print-related
    spending



                                                               15
Hottest of the Hot
     •        User Experience/Information Architecture (1.29 job seekers/opening)

     •        CMS or Drupal Developer (1.13 job seekers/opening)

     •        Data mining and web analytics (.88 job seekers/opening)

     •        Social Media and E-Mail Marketing (.69 job seekers/opening)

     •        Mobile is largest growing segment (.02 job seekers/opening)

            •         $8.2 billion in 2010

            •         $15 billion expected in 2011
Source: Careebuilder’s Supply and Demand Portal, as of February 2011




                                                                                    16
The New Mix




              17
The Value of Hiring
      Interactives
• Having an in-house interactive staff offers a
  business a number of competitive
  advantages




                                                  18
Today’s Discussion
    •   State of the Creative
        Economy

    •   Who Are Interactives

    •   Recruiting Passive
        Candidates

    •   How to Use Staff
        Augmentation as a
        Business Model



                                19
Recruiting Passive
   Candidates



                     20
Passives are...

                  21
Some Common
        Misconceptions
• They aren’t looking       • Passive candidates
  for a job, so why             hate being contacted
  invest in recruiting
  them?                     •   Passives are in the
                                driver’s seat because you
• “No” is the end of            called them
  the conversation

• Calling passives is not
  ethical


                                                            22
The Reality
•   For high demand                 •   Most passives
    interactive skill sets, it is       periodically job search
    often the only candidate            so there are windows to
    pool available                      snag them as semi-active
                                        candidates
•   “No” to a specific roles
    does not impact the             •   You called and you can
    start of a relationship             determine the
                                        relationship
•   Reaching out to passives
    is ethical and often the
    best way to find talent



                                                                   23
Keys to Pipelining
         Passive Talent
•   Understand their           •   Be interested in them as
    motivation & pain points       individuals and
                                   professionals
•   Keep them informed of
    changes within your        •   Stay continuously
    organization, new              engaged with them
    openings & introduce
    them to the “sizzle” of
    your company




                                                              24
Have More Than an
Online Application
 •   81% of job seekers who interact with
     employers online before submitting an
     application

 •   61% of job seekers use online research to
     answer to specific questions they might
     have about employment before actually
     applying

 •   42% of job seekers are more likely to
     apply for a job at a company after they’ve
     interacted with a brand’s career presence
     online




                                                  25
Social Media &
Interactive Passive
    Candidates



                      26
27
28
A Few Tips...
•   Instead of simply adding a “Careers” tab to a
    company’s Facebook page to list job openings,
    create a completely different page devoted only to
    employment topics and conversations

• Don’t require a candidate to fill out an application
    before they can express interest in a role

•   Include “performance profiles” in a job description
    qualified



                                                         29
Top 3 Most Used Social
    Recruiting Sites




                         30
31
32
The “Spam” Trap
•   Job seekers expect two-way,
    interactive communication with
    companies. Employers that limit
    recruiting to one-sided broadcasts of
    job information are seen as uncaring
    and often turn off followers and
    degrade employment brand value




                                            33
Key Stats Presented at #mRec that Answer:

                     WHY MOBILE RECRUITING?

Mobile Recruiting:
                     Mobile Website Optimization
                                                                                          But only


                          77%                                                             20%
                                                           of the
                                                           entire world
                                                           population
                                                           has a cell                     of Fortune 1000 companies
                                                           phone                          have a mobile optimized website




  The Future?         81%
                     of youth would rather
                     spend their last $10 on
                     their phone than food
                                                                                                             Youth & Mobile
                                                                                                           Youths who
                                                                                                           sleep with their
                                                                                                           mobile phone:


                                                                                                           60%
                     SMS & Texting                                                                           SMS or push
                                                                      The averageemail is                    noti cations are
                      In 2011, 7 trillion SMS                         answered in 72 hrs,                    answered in


                                                                                                             3min
                         messages will be sent                        assuming it does not go                      less than
                     worldwide... 200,000 are                         to spam or is overlooked
                          sent every second

                     Mobile workers work 240                                                  Productivity & Accessibility
                     hours more than non-mobile


                                 240                            hrs
                                                                                              72
                     workers                                                                                  of workers use

                                                                more
                                                                                                       % daily whiledevice
                                                                                                         a mobile

                                                                                                              in the of ce


                     Social Media
                      There are 350 million mobile
                      Facebook users that are twice
                      as engaged as regular users
                                                                                   350
                                                                                   million
                                                                                         Mobile Video & Mobile Gaming
                     There are


                                                                                              72
                                                     2011 ages of



                     200                                                                               %
                                                     mobile video viewers:                                  American households

                                                                                                       of
                                                        32                    25-34
                                                          %

                     million
                                                                                              play computer or video games,
                                                                                              with the average player age     37
                                                                            18-24
                                                        22
                                 views                            %
                                 on mobile
                                                                                              70-80% of all mobile downloads
                                                                                              are games, and mobile gaming is
                                 devices                                                      predicted to reach
                                                                            35-44
                                                        21
                                 per day                  %
                                                                                              $54 billion by 2015



                             Statistics curated at #mRecruitingcamp, September 2011.
                             For a full list of sources, visit http://www.talentminded.com.




                                                                                                                                   34
Factors that Influence
 Interactive Passives



                        35
Top Desired Benefits
•   Paid Vacation (96%)

•   Health Insurance (94%)

•   401K with a Match
    (89%)

•   Telecommute/Flex Time
    (61%)




                             36
Most Desired
Corporate Cultural
    Aspects
•   Recognition of a job well   •   Work/life balance
    done
                                •   Feeling of job security
•   Compelling and
    interesting work

•   Collaborative
    environment



                                                              37
Today’s Discussion
    •   State of the Creative
        Economy

    •   Who Are Interactives

    •   Recruiting Passive
        Candidates

    •   How to Use Staff
        Augmentation as a
        Business Model



                                38
How to Use Staff
Augmentation as a
 Business Model



                    39
Percentage of Work Produced By
       Outside Agencies




                                 40
Staffing Employment is an Economic
             Indicator




                                    41
2.81 Million Contractors Working in
              4Q 2010




                                      42
Contractor Job Satisfaction




                              43
2011 Survey of 2,000 Employers:
Most Foresee a Flexible Workforce




                                    44
Staffing Strategy




                   45
Benefits of a Staffing
         Partner
•   Hiring Flexibility         •   True Strategic Partner

•   Known Quantity             •   Project Specific
                                   Assistance
•   Expert Sourcing

•   Low Pressure
    Integration of Employees




                                                            46
How Do I Evaluate a
     Staffing Partner?
•   Categories and Skills   •   Hire Options

•   Specific Skill Sets      •   Direct Hire Services

•   Strategic Sourcing      •   Client References

•   Talent Benefits




                                                       47
Talent
•   W-2 versus 1099         •   Skills Assessments

•   Behavior Based          •   References
    Interviews
                            •   Background Checks
•   Portfolio Reviews




                                                     48
Questions?




             49
Recruiting Interactives &
  Work Force Trends


                            50

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Recruiting Interactives and Workforce Trends

  • 1. Recruiting Interactives & Work Force Trends 1
  • 2. Who Are These People? Katherine Johnson Executive Search Recruiter Tim Durney Branch Manager 2
  • 3. Today’s Discussion • State of the Creative Economy • Who Are Interactives • Recruiting Passive Candidates • How to Use Staff Augmentation as a Business Model 3
  • 4. Today’s Discussion • State of the Creative Economy • Who Are Interactives • Recruiting Passive Candidates • How to Use Staff Augmentation as a Business Model 4
  • 5. State of the Creative Economy 5
  • 6. Where Did We Get This Information? In-House Creative Services Industry Report • Who Responded? • More than 160 leaders from • These leaders represent in-house Creative Fortune 500 companies, as Departments well as middle market and other large companies from across an array of industries 6
  • 7. Size of In-House Creative Departments 7
  • 9. Percentage of Work Created In-House 9
  • 10. Hours Worked by In-House Staff 10
  • 12. Place and Search Statistics 12
  • 13. Today’s Discussion • State of the Creative Economy • Who Are Interactives • Recruiting Passive Candidates • How to Use Staff Augmentation as a Business Model 13
  • 15. Interactives Include... • Everybody from the • Two general designers of a web site backgrounds: former or mobile site to the print professionals who individuals who create have transitioned & the content those who have “grown up” as interactives • More than 25% of companies hired additional interactives in 2010, while 33% decreased print-related spending 15
  • 16. Hottest of the Hot • User Experience/Information Architecture (1.29 job seekers/opening) • CMS or Drupal Developer (1.13 job seekers/opening) • Data mining and web analytics (.88 job seekers/opening) • Social Media and E-Mail Marketing (.69 job seekers/opening) • Mobile is largest growing segment (.02 job seekers/opening) • $8.2 billion in 2010 • $15 billion expected in 2011 Source: Careebuilder’s Supply and Demand Portal, as of February 2011 16
  • 18. The Value of Hiring Interactives • Having an in-house interactive staff offers a business a number of competitive advantages 18
  • 19. Today’s Discussion • State of the Creative Economy • Who Are Interactives • Recruiting Passive Candidates • How to Use Staff Augmentation as a Business Model 19
  • 20. Recruiting Passive Candidates 20
  • 22. Some Common Misconceptions • They aren’t looking • Passive candidates for a job, so why hate being contacted invest in recruiting them? • Passives are in the driver’s seat because you • “No” is the end of called them the conversation • Calling passives is not ethical 22
  • 23. The Reality • For high demand • Most passives interactive skill sets, it is periodically job search often the only candidate so there are windows to pool available snag them as semi-active candidates • “No” to a specific roles does not impact the • You called and you can start of a relationship determine the relationship • Reaching out to passives is ethical and often the best way to find talent 23
  • 24. Keys to Pipelining Passive Talent • Understand their • Be interested in them as motivation & pain points individuals and professionals • Keep them informed of changes within your • Stay continuously organization, new engaged with them openings & introduce them to the “sizzle” of your company 24
  • 25. Have More Than an Online Application • 81% of job seekers who interact with employers online before submitting an application • 61% of job seekers use online research to answer to specific questions they might have about employment before actually applying • 42% of job seekers are more likely to apply for a job at a company after they’ve interacted with a brand’s career presence online 25
  • 26. Social Media & Interactive Passive Candidates 26
  • 27. 27
  • 28. 28
  • 29. A Few Tips... • Instead of simply adding a “Careers” tab to a company’s Facebook page to list job openings, create a completely different page devoted only to employment topics and conversations • Don’t require a candidate to fill out an application before they can express interest in a role • Include “performance profiles” in a job description qualified 29
  • 30. Top 3 Most Used Social Recruiting Sites 30
  • 31. 31
  • 32. 32
  • 33. The “Spam” Trap • Job seekers expect two-way, interactive communication with companies. Employers that limit recruiting to one-sided broadcasts of job information are seen as uncaring and often turn off followers and degrade employment brand value 33
  • 34. Key Stats Presented at #mRec that Answer: WHY MOBILE RECRUITING? Mobile Recruiting: Mobile Website Optimization But only 77% 20% of the entire world population has a cell of Fortune 1000 companies phone have a mobile optimized website The Future? 81% of youth would rather spend their last $10 on their phone than food Youth & Mobile Youths who sleep with their mobile phone: 60% SMS & Texting SMS or push The averageemail is noti cations are In 2011, 7 trillion SMS answered in 72 hrs, answered in 3min messages will be sent assuming it does not go less than worldwide... 200,000 are to spam or is overlooked sent every second Mobile workers work 240 Productivity & Accessibility hours more than non-mobile 240 hrs 72 workers of workers use more % daily whiledevice a mobile in the of ce Social Media There are 350 million mobile Facebook users that are twice as engaged as regular users 350 million Mobile Video & Mobile Gaming There are 72 2011 ages of 200 % mobile video viewers: American households of 32 25-34 % million play computer or video games, with the average player age 37 18-24 22 views % on mobile 70-80% of all mobile downloads are games, and mobile gaming is devices predicted to reach 35-44 21 per day % $54 billion by 2015 Statistics curated at #mRecruitingcamp, September 2011. For a full list of sources, visit http://www.talentminded.com. 34
  • 35. Factors that Influence Interactive Passives 35
  • 36. Top Desired Benefits • Paid Vacation (96%) • Health Insurance (94%) • 401K with a Match (89%) • Telecommute/Flex Time (61%) 36
  • 37. Most Desired Corporate Cultural Aspects • Recognition of a job well • Work/life balance done • Feeling of job security • Compelling and interesting work • Collaborative environment 37
  • 38. Today’s Discussion • State of the Creative Economy • Who Are Interactives • Recruiting Passive Candidates • How to Use Staff Augmentation as a Business Model 38
  • 39. How to Use Staff Augmentation as a Business Model 39
  • 40. Percentage of Work Produced By Outside Agencies 40
  • 41. Staffing Employment is an Economic Indicator 41
  • 42. 2.81 Million Contractors Working in 4Q 2010 42
  • 44. 2011 Survey of 2,000 Employers: Most Foresee a Flexible Workforce 44
  • 46. Benefits of a Staffing Partner • Hiring Flexibility • True Strategic Partner • Known Quantity • Project Specific Assistance • Expert Sourcing • Low Pressure Integration of Employees 46
  • 47. How Do I Evaluate a Staffing Partner? • Categories and Skills • Hire Options • Specific Skill Sets • Direct Hire Services • Strategic Sourcing • Client References • Talent Benefits 47
  • 48. Talent • W-2 versus 1099 • Skills Assessments • Behavior Based • References Interviews • Background Checks • Portfolio Reviews 48
  • 50. Recruiting Interactives & Work Force Trends 50