1) Business Process Outsourcing is becoming unsustainable due to rising offshore wages and a lack of untapped low-cost labor markets. Crowdsourcing is a potential alternative but is difficult for businesses to use. 2) Crowd Computing Systems has created a platform that combines automation, crowdsourcing, and subject matter experts ("The Hybrid Crowd") to complete business processes more quickly, at a lower cost and with higher quality than traditional Business Process Outsourcing. 3) The document provides an example of how the Crowd Computing Systems platform is used to complete data entry and verification tasks for a business listing product, demonstrating improved speed, quality and lower costs compared to traditional Business Process Outsourcing options

1. HOW CROWD COMPUTING WILL
KILL
BUSINESS
PROCESS
OUTSOURCING
4 October 2013

2. enterprise
Business Process Outsourcing is an
unsustainable resource.
Large business
focused on
knowledge work
Offshore wages are rising, and the world is running out of
untapped low-cost labor markets. Arbitrage is a dying model.
Overseas cube
farms that mark-
up worker costs

3. WORK
CAPACITY
TIME
Plus, BPO providers are too rigid to match the
varying demand curves of a typical business.
Actual
Demand
Predicted
Workforce
Demand
Tradi5onal
BPO
Capacity
FAILURE
TO
MEET
DEMAND
OPPORTUNITY
COST

4. ?
enterprise
Crowdsourcing is a promising alternative, but
it’s difficult for businesses to tap and manage.
Online talent
markets that
aggregate workers

5. Also, crowdsourcing isn’t right for all of the
work within an enterprise business process.

6. Automation and Experts complete the talent
trifecta within enterprise business processes.
VOLUME
COMPEXITY
JUDGMENT
WORK
REPETITIVE
TASKS
HIGH
VALUE

7. enterprise
Technology can now combine and manage
these resources for businesses.
SaaS
MANAGEMENT
PLATFORM
“SH#T.”

8. CROWD
COMPUTING
Automation
Crowd
Experts
=
The Hybrid Crowd™
Crowd computing is freeing companies from
their dependence on BPO and improving work.

9. Subject matter experts and automation
complete the talent trifecta.
How
does
it
work
within
real
enterprise
business?

10. Company record and business listing products
all follow a similar method of work.

11. CCS’s platform lets data vendors build these
products process better, faster and cheaper.
START
VISIT
WEBSITE,
PULL
DOCUMENT
1.
SCRAPE
DOCUMENT
2.
STRUCTURE
INFO
INTO
DATABASE
3.
CROWD
FLAGS
CORPORATE
EVENT
4.
EXPERT
REVIEW
5.
FINISHED
RECORD
COMPLETE
REMAINING
INFO
6.
AUTOMATION
STAGE
CROWD
STAGE
EMPLOYEE
STAGE
CCS’s
Hybrid
Crowd™
pla2orm

12. Problem:
Maxed-out and unaffordable BPO workforce
Solution:
Move work from captive workforce to CCS’s platform
Results:
BPO
CCS
QUALITY
97%
85%
$3.80
COST
$0.22
SPEED
8 hours
43 MINS
PER RECORDPER RECORDOF RESULTS
CUSTOMER CASE: a top multinational information provider
CCS’s customers achieve better product
quality at a lower cost and a faster speed.

13. We’re doing for work what AWS did for
infrastructure, and the benefits will be huge.
TRANSFORMED
HARDWARE
TRANSFORMING
WORK

14. “CCS
has
rethought
the
problem
of
how
to
leverage
crowdsourcing
to
handle
large
volumes
of
human-­‐intensive
tasks,
and
it
appears
to
have
a
viable
solu5on.”
“CCS
has
gone
all
out
to
bring
machine
learning
and
ar5ficial
intelligence
to
the
world
of
large-­‐scale
enterprise
crowdsourcing.”
Alan-­‐Pelz-­‐Sharpe
July
24,
2013
A
New
Way
to
Outsource
Bank
Jobs:
To
the
Cloud
“The
so`ware
breaks
up
work
processes,
such
as
veang
a
new
business
customer
for
KYC
purposes,
into
5ny
pieces
or
“microtasks”
that
can
be
easily
handled
in
parallel
by
several
people.”
Penny
Crosman
September
4,
2013
Crowd
compuSng
taps
arSficial
intelligence
to
revoluSonize
the
power
of
our
collecSve
brains
“CrowdCompu5ng
Systems,
a
New
York
startup
that
is
melding
human
workers
with
ar5ficial
intelligence
to
create
the
next
paradigm
for
global
labor:
crowd
compu5ng."
Ben
Popper
April
17,
2012
AI
On
the
Rise:
Crowd
CompuSng
“CrowdCompu5ng
Systems
has
created
a
blue-­‐
print
for
the
next
genera5on
of
global
labor.”
“Now,
crowdsourcing
teams
up
with
AI
to
breathe
into
a
new
market
called
crowd
compu5ng.”
Cherr
Aira
April
24,
2012
.
Analysts and the media agree.

15. GigaOm ranked CCS the #1 platform in the
category in their Sector Roadmap report.
Source:
“Sector
Roadmap:
crowd
labor
plaforms
2012,”
Joseph
Turian,
November
4,
2012

16. Contact
us
to
learn
more
and
set
up
a
product
preview
info@crowdcompu5ngsystems.com
(888)
688-­‐1324