Colin Flood's CrisisCamp Ignite presentation given at the World Bank.

1. Crisis Networking and Public Warning in Disaster Colin Flood Harvard College ‘09 Booz Allen Hamilton

2. Heather’s Reading ListLeysia Palen et al. “Backchannels on the Front Lines …” “Collective Intelligence in Disaster…” “Crisis Informatics…”

3. Senior Thesis Topic The Future of Disaster Public Warning in the United States

4. Inputs from Disaster Sociology Emergence – novel organizations/tasks

5. Inputs from Disaster Sociology Convergence – mass gathering at the disaster scene

6. Inputs from Disaster Sociology 3 Palen: Technology empowers these behaviors from a distance!

7. Investigation of Status of Current Public Warning Systems – Federal Level Emergency Alert System (EAS) National Warning System (NAWAS)

8. Investigation of Status of Current Public Warning Systems – Other Governments State Local

9. Investigation of Status of Current Public Warning Systems – Other Institutional (Harvard U, etc.)

10. Harvard’s OfficialEmergency Notification Process – part 1 Police dispatch notified by first responders Dispatch notifies senior police leadership

11. Harvard’s OfficialEmergency Notification Process – part 2 Police leadership asks University Operations Center to alert Crisis Management Team Crisis Management Team joins conference call, receives report, decides to send messages

12. Harvard’s OfficialEmergency Notification Process – part 3 Message creation, approval and distribution – involves several people in different areas

13. Harvard’s “Unofficial” Alerts Incident observed by bystanders Bystanders SMS messages, emails from PDAs, phone calls to other students Rapid distribution of messages campus-wide

14. What Happened? Palen calls it “crisis informatics” Others call it “ICT use in disaster” I call it “crisis networking”

15. Status Quo Systems Hierarchical Tightly controlled

16. Status Quo Systems Tight control doesn’t harmonize with today’s information flows.

17. The Future More citizen involvement in warning systems.

18. The Future Authority structures will change.

19. The Future Two-way communications are possible.

20. To Research How can official systems best leverage the speed and size of informal networks created in crises for both communications and information gathering?