1.
Craig Damlo
March 16-17, 2016 – R&D Management Innovation Summit
Design Thinking for
Systems Innovation

2.
Agenda:
๏Design Thinking Overview
๏Design Thinking for Systems
๏Case Study

3.
Design Thinking
Process

4.
Empathize
✤Touches
✤Interacts
✤Selects
✤Repairs
✤Who/What

5.
Define
✤RFIs
✤RFQs
✤SCDs
✤Gemba Walk
Insights

6.
Ideate
✤Sketch
✤Brainstorm
✤Adjacencies

7.
Prototype
✤CAD
✤Physical
✤MVPs

8.
Test
✤Mockups
✤Full size
✤Sample

9.
Case Study
๏806835 – Cylinder/Valve Assembly
๏747-8 Oxygen Supply

10.
Oxygen System
๏Lighter Weight System
๏Open/Closed Indication

11.
Open/Closed
๏Old system had an indication
๏Planes were taking off with
valves closed

12.
Who Touches It
๏Machinists – Initial Installation
๏Engineering – Certification
๏Mechanics – Field Operations
๏Inspectors – Field Operations

13.
Working Conditions
๏Factory
๏Well Lit
๏Climate Controlled
๏Field
๏Not Well Lit
๏Not Climate Controlled
๏In Use
๏No Interaction

14.
Initial Concepts

15.
Installation Location
๏Side Wall
๏Floor Panels
๏Ceiling Panels

16.
Final Concept

17.
Final Product
๏Glove Friendly
๏270O Visibility
๏20 lbs Weight
Savings – 280 lbs
Shipset

18.
Key Takeaways
•Empathy is still important for
systems level components
•Define your own products, use
specifications as minimums
•Ideation is more than just
brainstorming

19.
Thank you.
Any questions?
https://www.linkedin.com/in/craigdamlo