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Ernie Svenson
Paperless
Law Office
The
How to Create & Maintain
Craig Bayer
Ernie Svenson
‣EDLA Law Clerk
‣Practiced law 27 yrs
‣ErnieTheAttorney.net
‣“Acrobat in One Hour for
Lawyers” (ABA book)
‣PaperlessChase.com
‣ernie@paperlesschase.com
Technology Consultant
Optiable.com
craig.bayer@optiable.com
Craig Bayer
3 Phases
1. Contemplation
2. Implementation
3. Optimization
4
ContemplationYou may be surprised to learn you’re already on your way
Implementation
6
Is mostly about building momentum and avoiding catastrophes
Optimization
7
Document Mgt
• How big is your law firm?
• How many attorneys? How
many users?
• How many separate offices?
8
Key questions ask in deciding how to manage
Digital Workflow
• Start with a simple model
• Refine based on need & real
world experiences
• Continue refining as new
technologies are adopted
9
how will you work in a less paper-centric world?
Current System
10
How do you manage digital files right now?
Doc Mgt 101
• Phase 1: Nested folders
• Phase 2: DMS software
11
nested folders special software
Simple folders
Crown v. Royal
01 Pleadings
02 Correspondence
03 Documents
04 Word Processing
05 Depositions
06 Legal Research
07 Attorney Notes
08 Trial Documents
Simple file names
[Date] [Description]
[Date] [Description]
2014-02-27 Motion for Summary Judgment…
2014/02/27 Motion for Summary Judgment…
2014_02_27 Motion for Summary Judgment…
2014.02.27 Motion for Summary Judgment…
01 Pleadings
2009-01-01 Original Complaint
2009-01-08 Summons to …
2009-02-15 Return on Service
2009-03-02 Extension Request
2009-04-02 Answer by
Defend..
2009-07-17 Motion for
Summary
2009-08-01 Opposition to MSJ
2009-10-19 Order granting….
02 Correspondence
2008-02-13 EES ltr K Smith
2008-02-01 K Smith email
EES
2008-01-04 Thompson fax
EES
2007-12-14 Chisom ltr EES
2007-11-11 Ward fax Counsel
2007-10-16 EES ltr Marion
2007-09-23 EES ltr Feinberg
2007-08-08 Mangione ltr EES
Firm Size
18
More than 3 - 5 users: time for DMS
Two Phases
19
Jones v. Smith
Hawkins v. Magee
Kramer v. Kramer
Masters v. Johnson
Jarndyce v. Jarndyce
Bushmill v. Gored
Fordham v. Chevy
Thompkins v. Carr
Ordinary Folders Special DMS Software
DMS Software
20
Leading “Document Management Systems”
Lawyer Survey
Do you use a DMS, and if so what pro
Questions
Small Firm use of DMS
Don’t use a Document Mgt System
Use a DMS
Don’t know
70%
26%
4%
(Firms of 1 to 10 lawyers)
Hesitancy re: DMS
Cost
Making choice
Disruption
Firm too
small
Too Complex
Training folks
70%
31%
30%
28%
27%
18%
DMS Product Used
20%
11%
5%
10%
Non-DMS users dislike
Can’t search inside docs
Lost files (misfiled) or deleted
Can’t file emails easily
Lost track of versions
Can’t audit who worked on file
Can’t access outside of office
No automated notification
25
39%
35%
35%
30%
21%
21%
17%
Problems
• Deletion: someone makes a mistake.
• Conflicts: two people access at same time; now
we have 2 versions.
• Version control: which version is the last one we
worked on?
• Email: how do we put emails into the nested
folders?
• Naming convention: not everyone is adhering to
the system for naming files and folders
26
nested folders are simple but…
Benefits
• Forced save: have to save to the system, and have
to profile document to an open matter
• Conflicts: are no longer possible.
• Version control: system automatically creates and
keeps track of versions
• Email: can be saved to DMS, and shared with
everyone as needed.
• PDFs: can handle storage & manipulation
• Remote access: pull files from outside of office
27
DMS imposes organization
Deletions
29
Conflicts
30
Audit Control
31
Emails
32
Naming Convention
33
34
Practice Mgt
vs.
Document Mgt
Bottom Line
• You can now afford it
• You almost certainly need it
now (or soon)
• You’ll need a consultant to
help you
35
regarding DMS systems
Wrap Up
36
Things you can work on now to build momentum
White Paper
37
Key Considerations with DMS
38
39

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Managing Digital Documents, Why you need a DMS