16. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
Wednesday, July 16, 14
17. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
- Provide customers what
they want, when they want
it, in the amount they want
Wednesday, July 16, 14
18. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
- Bring Problems to the
Surface
- Reduce to zero the
amount of time work is idle
Wednesday, July 16, 14
19. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
- Unevenness causes waste
in forecast, planning and
production, so work
towards smooth work
Wednesday, July 16, 14
20. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
- Build into the system the
capability of detecting
problems
- Control of Error
Wednesday, July 16, 14
21. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
- Use simple visual
indicators to know if in
standard condition or
deviation
- Reports should be one
page, even financial reports
Wednesday, July 16, 14
22. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
- Use stable, repeatable
methods
- Capture the current
method, learn from it, then
capture the new method
Wednesday, July 16, 14
23. Lean
Continuous Process Flow
Use Pull Systems to Avoid Overproduction
Level Out the Workflow
Stop to Fix Problems
Use Standardized Tasks and Processes
UseVisual Controls
Become a Learning Organization (hansei / kaizen)
- Hansei - Relentless
Reflection
- Kaizen - Continuous
Improvement
Wednesday, July 16, 14
25. Lean
Eliminate Waste
Amplify Learning
Decide as Late as Possible
Deliver as Fast as Possible
Empower the Team
Build Integrity In
See the Whole
- Waste are things not directly tied
with bringing value to a customer
-Value is something someone
would pay for
- Queues, Delays, Rework
Wednesday, July 16, 14
26. Lean
Eliminate Waste
Amplify Learning
Decide as Late as Possible
Deliver as Fast as Possible
Empower the Team
Build Integrity In
See the Whole
- Every solution we create is
unique
- Our product is about what
is used, rather than how well
it met the requirements
- Feedback is critical
Wednesday, July 16, 14
27. Lean
Eliminate Waste
Amplify Learning
Decide as Late as Possible
Deliver as Fast as Possible
Empower the Team
Build Integrity In
See the Whole
- We decide Schedule, Scope,
Cost at the beginning of a
project
- Don’t make critical decisions
when you know the least!
Wednesday, July 16, 14
28. Lean
Eliminate Waste
Amplify Learning
Decide as Late as Possible
Deliver as Fast as Possible
Empower the Team
Build Integrity In
See the Whole
- The longer work is in
progress, the more time it has
to collect bugs
- Once you’ve decided a
feature is necessary, deliver it!
- Unrealized features are
inventory
Wednesday, July 16, 14
29. Lean
Eliminate Waste
Amplify Learning
Decide as Late as Possible
Deliver as Fast as Possible
Empower the Team
Build Integrity In
See the Whole
- Most people want to do the
best job they can
- Let them help set and
understand policies
Wednesday, July 16, 14
30. Lean
Eliminate Waste
Amplify Learning
Decide as Late as Possible
Deliver as Fast as Possible
Empower the Team
Build Integrity In
See the Whole
- Perceived vs Conceptual
Integrity
- Focus on Quality from the
beginning
Wednesday, July 16, 14
31. Lean
Eliminate Waste
Amplify Learning
Decide as Late as Possible
Deliver as Fast as Possible
Empower the Team
Build Integrity In
See the Whole
- Root Cause Analysis
- Retrospectives
-Visualization
Systems Thinking-
Wednesday, July 16, 14
34. Determine the Types of Work
By Priority By Type
Expedite
Fixed Date
Standard
Intangible
Server Move
Code Deploy
Network
Performance
Investigation
Outage
Wednesday, July 16, 14