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NORDIC MCP 2015 
Mobile Commerce & Payment 
YOUR ESSENTIAL EXECUTIVE TOOLKIT January 21st - 22nd Stockholm Sweden 
a 
Presents 
event 
8756 3215 2147 2369 
10/17 
MOBILE BANK 
TECHNOLOGY 
DEFINING 
THE 
FUTURE 
OF COMMERCE 
Partners: Supported by: 
DOCUMENT D’EXECUTION 
INGENICO_TD.ai 
INFORMATIONS GENERALES COULEURS UTILISEES APPROBATION 
Client: INGENICO 
Date : 10 DEC 2013 
Utilisation: Impression en tons 
directs. 
Ne pas utiliser pour application 
écran. 
7540 C 1795 C
Speakers 
Annika Englund, co-founder and Chief Marketing 
Officer, Wifog 
Annika Englund is currently the co-founder and Chief 
Marketing Officer at Wifog, Sweden’s first fully ad-funded 
MVNO founded 2013. She has a long experience in 
integrated multi-channel communication, PR, investor relations and 
market communication from several leading roles in sectors 
such as technology start-ups, international telecom, retail and 
internet. With a background at Dagens Nyheter, Icon Medialab 
and Neonode her speciality is understanding and cultivating 
new business models turning them into profitable and under-standable 
concepts for broad audiences. 
Sergej Kotliar, Digital Strategist, BAS ITG 
Sergej is a M.Sc from KTH, and a serial entrepreneur 
mainly in a mobile space. He’s founded a number of 
startups, most notably the market leading coupon 
app Rabble, and before that worked with business development 
for Bonnier. Recently, he’s helped establish BAS ITG’s leading 
position regarding strategy services in the digital currency 
space, with an unmatched knowledge of both the technical 
aspects of cryptocurrency, bitcoin industry know-how as well 
as business strategy in e-commerce industry. 
Claudio Simatovic, CEO, Retain24 
Claudio currently holds a position as CEO at Retain24, 
the leading Nordic Gift Card provider that he co-founded 
in 2005. Retain24 offers a full service concept for 
electronic gift cards. In 2010 Claudio also co-founded 
PRESEND.COM, the leading Nordic-Baltic prepaid program 
manager. Claudio has an entrepreneurial background that, 
amongst other things, includes co-founding of ShopTalk In 
Store Advertising, a company that was first to launch cart 
advertising as a media channel on the Nordic market. The company 
was acquired by Clear Channel, a global media company with a 
broad range of media programs in 67 countries. 
Björn Segendorf, Adviser, Ph.D, Sveriges 
riksbank, Division for Financial Infrastructure, 
Financial Stability Department 
Björn Segendorf is adviser and researcher at the 
Financial Stability Department at Sveriges Riksbank. 
Main areas of expertise are retail payments, financial 
infrastructure and related policy areas. He represents 
the Riksbank at the Payment and Settlement System 
Committee in the ESCB and he has also been a member of the 
BIS/CPMI (formerly CPSS) working groups on retail payments. 
The two latest CPMI reports in retail payments are on innovation 
in retail payments and the increasing role of non-banks in retail 
payments. The research has focused on the cost of payments and 
the use of payment instruments. Björn has a Ph.D in economics 
for the Stockholm School of Economics (1998). 
Tomas Ekroth, CFO, Espresso House 
Tomas is truly driven, highly focused and result 
oriented with a consistent track record of delivering 
results. Key competences include very strong analyt-ics/ 
problem solving, proven senior management skills as part 
of multiple management teams and leadership skills as head of 
large departments. General management experience includes 
developing corporate strategies and very large and complex 
change programs in several situations as consultant, as head of 
program office but also as part of a business unit management 
team responsible for implementation. Functional CFO-experi-ences 
includes full spectra, e.g. business control, financial con-trol, 
accounting, policy making, external and internal auditing, 
investor relations, board interface, equity and debt re-financing. 
Neil Smith, Head of Business Development UK 
and Europe, Proxama 
Neil Smith, Head of Business Development – UK 
& Europe. Neil heads up Business Development 
for the UK and Europe at Proxama. This includes the 
positioning of Proxama’s technology and products in Proximity 
Commerce, Payments, HCE/NFC, debit, credit and prepaid and 
mobile platforms. Additional areas of expertise and product 
knowledge would be in the VAS (Value Added Services). Neil 
has worked in a number of organisations where technology 
meets financial services and retail for over 20 years and has 
held a variety of Specialist, technical, commercial, consulting 
and leadership roles inclusive of Fraud, Risk and Compliance. 
Neil was also an Associate Member of a key business consul-tancy 
firm ‘The Business Performance Consultancy Group’ and 
has held senior positions in VISA and ‘The International Investor’ 
amongst others. 
Neal Michie, Technical Business Development 
Director, Helixion 
Neal joined the business in 2010 and quickly established 
himself as a key member of the team. Possessing 
strong technical ability built over 10 years in mobile 
development, he recently moved into the Business Development 
role allowing customers to benefit from talking to someone who 
has real in-depth technical knowledge and understanding of not 
only our products and services, but the marketplace in general. 
Moe Levin, Director of Business Development 
Europe, Bitpay 
Moe Levin, Director of European Business Development 
at BitPay, is a tech-adventurer and futurist interested 
in the growth and future of what is probably the greatest innovation 
since the internet. Prior to joining Bitpay, Moe organized the 
most successful North American and European Bitcoin con-ventions 
in Miami and Amsterdam, after a long history in the 
publishing and marketing industries. 
Michel-Ange Camhi, Senior Business Developer, 
Worldline, France 
Michel-Ange Camhi is a long time (2004) expert of 
NFC, now a Senior Business Developer at Worldline, 
in charge of mobile payment and wallets, after 8 years 
of experience in R&D management around Mobility, NFC, Internet 
of Things and Artificial Intelligence, and previous experience as a 
systems engineer. Michel-Ange holds an engineering degree from 
Ecole Centrale de Lille in automatic control and computer science. 
2 Nordic MCP 2014
Bogdan Sacuiu, Chief Sales Officer, Seamless 
Bogdan brings 20 years of experience from a diverse 
range of leading technology companies and is 
responsible for global expansion, new customer 
engagements and existing accounts management for all 
Seamless’ products and service offerings. Bogdan’s experience 
extends to international business development, sales, marketing 
and project management and has been actively involved over 
the last decade in the field of mobile communications. Before 
joining Seamless as the Chief Sales Officer, he was VP Sales at 
Telepo, a Swedish start-up with offerings for Voice-over-IP, driving 
the international expansion of the company. His previous roles 
included General Manager for Symsoft regional Middle East 
and Africa office, being based in Dubai for 5 years, where he 
established the regional business and was responsible for all 
areas of field operations including sales, account management, 
pre-sales and professional services. Bogdan spent in his early 
carrier 6 years with Ericsson, in different senior roles, including 
project management, strategic marketing and leading the global 
business intelligence activities for the mobile division. Bogdan holds 
a Master of Science in Electronics and Telecommunication. 
Bengt Nilervall, Head of Payment Systems, 
Svensk Handel 
Bengt NilervallBengt joined Svensk Handel, the Swedish 
Trade Federation in 2009 where he is currently Head of 
Payment Systems. Bengt holds an MBA in Marketing 
and has a long career in sales and marketing. After graduation, 
he worked at several companies in the IT services area. Later he 
was involved in the sports and events industry for a number years. 
Since 2003 he has been working in the payments industry. 
Daniel Döderlein, CEO, mCASH 
Daniel is a serial entrepreneur with background from 
several IT and Telecom startups. He funded one of 
Norways first domain and webhosting companies at 
the age of 17. With close to 20 years of entrepreneurial 
experience within the field of IT and specifically mobile, Daniel 
has a vast business network and relevant domain knowledge for 
building a global mobile payments company. After three years of 
studying both the proprietary norwegian and later the international 
payment networks, Daniel designed a brand new payment infra-structure 
and built a business around the technology. The result 
was mCASH, a unique payment technology that connects banks, 
merchants and end-users in a real time payment and information 
sharing network. The company is the first FSA approved payment 
entreprise to run 100% in the cloud. mCASH is on the CAB of 
Google and has won multiple international awards. 
Tor Jacobsen, Managing Director, ValYou 
Tor Jacobsen has a Master of Business Administration, 
and has worked has carrier within innovation, 
technology and within the consumer market. He has 
experience from Deloitte, the Nielsen company. Before joining 
Valyou, he was the CEO of VG Mobile were he build up VGs 
mobile product included their digital payment product VG+. 
Tor Jacobsen is now the managing director of Valyou. Valyou is 
owned by Telenor and DNB and will launch their mobile wallet in 
the Norwegian market within few months. 
Speakers 
Nordic MCP 2014 3 
Kristian Luoma, Business Development 
Manager, OP-Pohjola Group 
Kristian Luoma works as a business development 
manager in OP-Pohjola Group, the biggest Finnish 
bank. Kristian has worked in startups and Nokia – in various 
product management and partnering roles, building products for 
millions of mobile and internet users. OP-Pohjola has invested 
heavily in mobile development to innovate new and useful 
financial services. 
Johan Samuelsson, Managing Director, Digital Inn 
Johan Samuelsson is an experienced leader in the 
hight tech and telecom space, most often acting 
in marketing and product management positions. 
Having worked both in Asia and US, including 10 years in Silicon 
valley, he returned back to Sweden in 2008, assuming the position 
as CEO for Citec Information AB. He is currently working for 
Digital Inn, Sweden’s largest Apple Premium Reseller, where 
he is responsible for all B2B business. Johan has an MSc from 
Stockholm School of Economics and an MBA from Harvard 
Business School. 
Carl Molinero, Head of Digital Business 
Development / Board member, GetSwish AB 
Responsible for the Strategic Digital Business 
Development Agenda within Mobile Payments, Mobile 
Wallet, E- & M-com and new Digital Services and Business. Have 
had several leading positions within SEB. Working with Swish 
together with the owner banks - winner of the Mobile Payment 
of the year 2013 - Mobilgalan Sweden and winner of the Mobile 
Service of the year 2013 - Telekomgalan Sweden. 
Paul Stoddart, Managing Director of Strategy 
and Business Development, Vocalink 
Paul joined the Board of VocaLink Ltd in June 2012 
as Managing Director responsible for Strategy, 
Corporate Development, Marketing and the UK & International 
Product portfolios incl. BacsACS, Faster Payments, Mobile and 
Immediate Payment Services. Paul’s previous role was at Barclays 
where he was responsible for M&A and Asset Disposals for 
Barclaycard globally, covering Credit Card Issuing, Merchant 
Acquiring, Retail & Motor Finance, Loyalty & Reward. Prior to 
this Paul spent over 10 years at RBS where he held a number 
of senior roles in Group Corporate Development and Retail and 
latterly in Global Transactions Services where he ran Product 
and Marketing for WorldPay for 4 years and then led M&A and 
Corporate Development activities including developing major 
commercial relationships with Fortune 500 companies globally. 
Outside of VocaLink, Paul is a Non-Executive Director of Invitation 
Digital, the UK’s leading web and mobile vouchers and discount 
codes business, now majority owned by Vodafone Group. 
Svante Tegnér, CEO, Bubbleroom 
Svante är grundare och VD för Bubbleroom som 
köptes av Consortio Fashion Group 2008. Svante har 
lång erfarenhet av E handel, IT och media som grun-dare 
och VD av Lejon Media och great Games. Han har även 
arbetat flera år som marknadsansvarig i Vin & Sprit branschen.
Content 
Agenda 
The Nordic MCP 2014 platform is a unique meeting place for MCP professionals to benchmark 
their strategy, listen to a practical case studies, discuss current challenges and explore new 
innovative tools and models. Explore this years agenda, with all of its speakers, sessions, 
interactive panel discussions, round tables and much more. 
NORDIC MCP 2015 
Mobile Commerce & Payment 
YOUR ESSENTIAL EXECUTIVE TOOLKIT January 2015, Stockholm, Sweden 
Presents Storytelling 
TECHNOLOGY 
DEFINING 
THE 
FUTURE 
OF COMMERCE 
a 
event 
87 56 10 3 /2 0 15 9 
2 1 4 7 23 6 9 
M O BIL E B A N K 
Conferences are a great place to 
learn new things and hear some 
very inspiring stories. Subscribe to 
our monthly newsletter and learn all 
about our upcoming conferences. 
mail: info@copperberg.com 
Editorial Director Stephen Brogarth, stephen.brogarth@copperberg.com, Creative Director and Website Development Robert Dahlqvist, 
robert.dahlqvist@coordinatum.com, Marketing Director Malin Petterson, +46 8 000 92 91, malin.petterson@copperberg.com. Copperberg AB, 
St Eriksplan 11, 2tr, S-113 20 Stockholm, Sweden, Tel: +46 8 651 11 90, Fax:+46 8 441 07 93, Email: info@copperberg.com, www.copperberg.com 
Copyright© Copperberg 2014. All rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in 
any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the copyright owner. 
All views expressed in this journal are those of the respective contributors and are not necessarily the opinions of the publisher, neither do the 
publishers endorse any of the claims made in the articles or the advertisements. Printed in Sweden 
4 Nordic MCP 2014 
Conference-at-a-glance 
Day 1 - 21st Jan 2015 
13.30 Conference Registration 
14.15 Chairmans Opening Remarks 
14.30 Retail Perspective- Hear from a leading 
Nordic retailer 
15.00 Bank Perspective 
15.45 Networking Break and 1-to-1 Meetings 
16.15 The view from the MNO 
17.00 Networking & 1-to-1 Meetings 
19.00 Evening Dinner – Open for all 
participants 
Day 2 - 22nd Jan 2015 
08.00 M-Commerce Café 
09.00 Tracks Starts 
10.30 Networking Break and 1-to-1 Meetings 
11.00 Tracks Continues 
12.30 Networking lunch and 1-to-1 Meetings 
13.30 Roundtables 
14.30 Networking Break and 1-to-1 Meetings 
15.00 Infrastructure 
15.45 Secure elements 
16.30 Panel Discussion 
17.15 The Chairmens Closing Remarks 
17.30 End Of Conference
Features 
Editors Note 
Europe is now at the forefront of the mobile payment world. As of 
August 2013 18% of transactions across Europe were completed 
via a mobile device. The mobile payment world is growing, its in-evitability 
as the future of payment is not under debate, how to be 
at the top of this new payment world is.Hear from banks, payment 
companies, retailers and technology providers discussing the up-coming 
trends in mobile. 
I believe that Mobile is no longer just one of many mediums in 
which you can reach consumers as a point of marketing or sales, 
it is fast becoming the primary source. Improvements in security 
and the emergence of biometric authentication mean mobile pay-ments 
and banking is here now. 
The opportunities to personalise, contextualise and locate consumers 
opens up incredible doors for retailers outside of marketing. The 
opportunity to generate brand loyalty has never been greater.Social 
Media is moving almost entirely to mobile. The reality is that there 
is now a need for specialised Mobile campaigns rather than broader 
campaigns that can be accessed via mobile devices. 
Google claim that 84% of shoppers are online via a mobile device 
whilst in store, add the fact that a majority of online retailing is now 
done on a mobile device: secure, simple and functional mobile pay-ment 
is becoming a necessity. This conference hopes to address 
what the issues currently are, what is holding mobile payments 
and mobile commerce back and who will be at the forefront of this 
industry when the explosion of use takes place. 
Stephen Brogarth, Project Director, Copperberg. 
+46 70 885 63 37 
stephen.brogarth@copperberg.com 
Nordic MCP 2014 
Attending a conference is an investment both in time and money. So 
once registered, you should make a commitment to get the maximum 
out of your investment. Copperberg conferences are designed to 
provide you both freedom and tools to customize the event – to your 
needs. 
Round Tables 
Several round tables are set, each with a specific subtopic within Small 
Cell Integration and each guided by a moderator. The session starts 
with a captivating 10-minute teaser covering each topics, after which 
the moderators instigates enthralling discussions. 
Nordic MCP 2014 5
Conference News 
600 + minutes of networking 
STRUCTURED Networking 
Robert Kiyosaki said, “The richest people 
in the world look for and build networks, 
everyone else looks for work.” Part of 
the reason we go to conferences is to 
meet other people. This years conference 
contains more than 600 minutes of 
structured networking time. 
Nordic MPC Café 
The best ideas come with a “good cup of 
coffee.” Our ice-breaker morning session 
consists of small Round Tables with 
speakers,business partners and attendees 
where the participants will discuss the 
main challenges and cutting edge topics 
of the conference in a relaxed atmosphere. 
Peer to peer meetings 
Our Peer to Peer meetings are tailor 
made for attendees and partners to 
privately meet at the conference and 
have business critical conversations, on 
a prearranged basis via our website. 
Don’t wait with starting your next project. Start at the conference. Get at least three action 
points from every presentation that you can incorporate in your everyday work or next project, 
discuss these action points with the speakers or the other attendees during the networking 
breaks or the roundtables and recap before the conference is over. Address you’re unclear 
questions during the Panel of discussion. During the conference, exchange contacts and follow 
up with them after the conference. Put everything on paper and start working on it the day after 
the conference. 
“Conferences should present new 
and exciting information which can 
not be presented differently and 
provide plenty of networking 
opportunities for attendees to 
share their experience and 
benchmark their strategy” 
Make things happen 
6 Nordic MCP 2014
Agenda 
We start with 
Day 1 – 21st January 2015 
13.30 Conference Registration 
n 14.15 Chairmans Opening Remarks 
A session outlining the theme of the conference. The aims and objectives of the mobile payment and m-commerce 
eco system. Why there is a need for this conference and what are the objectives of the event. 
n 14.30 Retail Perspective- Hear from a leading Nordic retailer 
What are the hopes, dreams and fears for the coming year? M-commerce is more than just mobile payments. How 
can a retailer utilise the full potential and are their consumers demanding it? What impact will the cost of new 
infrastructure have on the physical stores? Is the need, desire and economy there for change? 
n 15.00 Bank Perspective 
A case study from a leading Nordic bank on its mobile payment facility. The facts and figures, the decision to go 
mobile and where they see the benefits. The issues they have faced so far and the positive figures coming from its 
first full year in service. 
n 16.15 The view from the MNO 
With 2013 - 2014 being the announcement of the mobile wallets throughout the Nordics using the conglomerate 
model, why did the Nordic MNO’s not want to go solo in the move towards mobile payments? What are the benefits 
of joining forces and what has been the consumer response. 
n 17.00 Networking and 1-to-1 Meetings 
This two hour period is dedicated to networking, and is your opportunity to catch up with speakers, discuss your 
issues with your peers, or look for solutions with business partners. 
n 19.00 Evening Dinner 
Discuss and evaluate your experiences from the first day of conferencing during our Evening Networking Programme. 
During the evening, you will also enjoy an exclusive dinner together with your peers in the lovely city of Stockholm. 
Nordic MCP 2014 7 
15.45 Networking Break and 1-to-1 Meetings
Agenda 
Day 2 – 22nd January 2015 
n 08.00 M-Commerce Café – the best ideas come with a “good cup of coffee.” 
Don’t you think so? We do! 
The opening session consists of small round tables with speakers, business partners and attendees where the 
participants will revisit the key themes of Day 1 and develop further on the cutting edge topics discussed by giving 
their point of view, in a relaxed atmosphere. 
n 09.00 Tracks Begin 
Track 1 Track 2 Track 3 Track 4 
Mobile Instore Payments - 
The use of mobile devices to 
pay for goods in a physical 
store. What technolgies are 
currently leading the way in 
this area. 
n 9.00 MNOs and mobile 
wallets 
What are their expectations 
and is the wallet model the 
way forward? Hear from 
the Nordics leading mobile 
operators. 
n 9.30 Mobile Payment 
successes where is it present 
in commerce 
Payments through to value 
added services. 
n 10.00 NFC Mobile payments 
How to succeed where NFC 
contactless cards did not. 
8 Nordic MCP 2014 
The monitisation of Digital 
Content. 
n 9.00 The state of the Nordic 
market 
How many users are pur-chasing 
in app. What are 
the levels of subscriptions 
compared to other regions. 
n 9.30 Increasing prices or 
higher levels of advertising 
What is the future outlook 
for maximising profits in this 
space. 
n 10.00 Co exisiting and 
working together 
How to benefit from user 
patterns from various apps to 
improve advertising person-alisation. 
M-commerce, hear what is 
happening in the latest retail 
channel. Are mobile devices 
just another point of sale 
option for retailers or is this a 
move to an entirely new form 
of consumer behaviour? 
What can the retail industry 
gain from m-commerce? 
n 9.00 Why PoS for online 
purchases is moving to 
mobile 
n 9.30 The role mobile plays 
in consumer behaviour. 
Research, price checking, 
payment? 
n 10.00 Would mobile pay-ments 
really offer a superior 
consumer experience? 
What data can be utilised 
through m-commerce? Per-sonalised 
shopping. 
Mobile Financial Applica-tions. 
This track will look 
beyond mobile payments 
and concentrate on the other 
financial activities taking 
place via mobile devices. The 
emergance of P2P mobile 
transfer applications. Online 
banking moving to mobile 
and their specific apps. Text 
message loans, trading and 
stock applications. 
n 9.00 Online banking, the 
move from PC to mobile 
n 9.30 Mobile transfers, the 
future of mobile transactions, 
looking at apps such as 
Xoom and Swish changing 
the landscape of P2P banking. 
Is B2B far off? 
n 10.00 Various other mobile 
apps effecting the landscape 
of finances. 
Stocks and trading on 
mobile, loans, social welfare. 
Thought Leaders Thought Leaders
Agenda 
Nordic MCP 2014 9 
10.30 Networking Break and 1-to-1 Meetings 
n 11.00 The state of the 
Nordic market 
What is happening in the 
Nordics and where. 
n 11.30 What will drive the 
mobile wallet market 
Is standardisation required, 
could too many wallets 
cause too much confusion 
for the end user. 
n 12.00 The end goal for a 
win win for all 
Linking mobile payments 
to loyalty programs, person-alised 
commerce and social 
networking. The link between 
brands, retailers, payments 
and consumer. 
n 11.00 The role of the MNO 
in subscriptions 
Should monthly fees be 
covered in 24 month 
contracts. 
n 11.30 The role of the 
handset manufacturer, pre 
loaded apps 
n 12.00 Panel Discussion 
n 11.00 Loyalty, couponing, 
marketing and payment 
The advantages of a strong 
m-commerce facility 
n 11.30 The need for mobile 
specific websites rather than 
mobile friendly websites 
n 12.00 Bringing mobile to 
the physical store 
n 11.00 Security and identi-fication 
How safe is banking on mo-bile 
device 
n 11.30 The introduction of 
biometric authentication and 
how this changes the land-scape 
of mobile banking 
n 12.00 Mobile finances, the 
effect on customer loyalty 
12.30 Networking lunch and 1-to-1 Meetings 
n 13.30 Roundtables 
The afternoon will see the merger of the 4 tracks to bring together competing technologies, banks, MNOs and 
retailers. Covering all aspects of mobile payments and m-commerce join industry thought leaders at their tables 
and join the conversation. 
Mobile wallets and the 
general MNO model 
M-commerce and 
big data, benefits for 
merchants 
Security and identification - are 
mobiles safe for payment 
Payment terminals 
and infrastructure 
Mobile marketing 
and advertising 
QR codes, more than 
just a payment tool 
14.30 Networking Break and 1-to-1 Meetings
Agenda 
Keynote sessions - Following on from the roundtable discussions hear from the experts who define the 
mobile payment and m-commerce eco system in the Nordic Region 
n 15.00 Infrastructure - deployment of mobile payment terminals. Do mobile payments need a 
standardised technology? 
n 15.45 Secure elements - who should the cost fall on. MNO’s, end users, merchants 
n 16.30 Panel Discussion 
A panel looking at mobile payments. This panel will have representatives from each of the mornings tracks. The 
panel will be made up of banks, MNO’s, technology providers and retailers. Hear the different perspectives of 
the 4 corners of the industry. Is a unanimous outlook possible? 
17.15 The Chairman´s Closing Remarks 
17.30 End Of Conference 
10 Nordic MCP 2014
Venue - Hotel Birger Jarl 
The Venue for this years Mobile Commerce & Payments 
conference is Hotel Birger Jarl 
Named after the founder of Stockholm, Hotel Birger Jarl is a beautiful 4 star hotel located in 
central Stockholm. With excellent conference facilities, restaurants and bars, it is a natural 
choice for this years forum. It also has modern gym facilities, easy access to public transport 
and its own parking garage. 
Nordic MCP 2014 11 
n Accomodation at Hotel Birger Jarl 
We have a prefered rate at the hotel for our delegates and partners. 
n Attire: 
Business Casual attire is recommended for the conference and evening 
events. 
n At the event: 
The conference ticket includes all refreshments and any evening activities for 
all attendees. Other costs such as travel, accomodation, airport transfers and 
general expenses are the responsibility of the individual delegate. 
n Event Co-ordination & Logisics: 
All Copperberg conferences are run by Coordinatum Business Event 
Management 
For all logistical questions regarding the conference please contact: 
Malcolm Larri 
Email: malcolm.larri@coordinatum.com 
Tel: +46 8 650 02 70 
Emilia Rollan 
Email: emilia.rollan@coordinatum.com 
Tel: +46 8 650 02 70 
Venue Address 
Hotel Birger Jarl 
Tulegatan 8, 
Stockholm, Sweden 
Conference entrance 
Birger Jarlsgatan 61A 
General Enquiries 
Phone: +46 (0) 8 674 18 00 
Website: www.birgerjarl.se 
E-mail: infracity@scandichotels.com
Copperberg 
Lützengatan 2, 
115 20 Stockholm, Sweden 
Phone: +46 8 650 02 70 
Fax: +46 8 441 07 93 
Email: info@copperberg.com 
www.copperberg.com 
© 2014 Copperberg. All rights reserved. 
For more information, email info@copperberg.com or visit www.copperberg.com. 
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Nordic Mobile Payments and Commerce 2015 agenda

  • 1. For more information please visit: www.mcpnordic.com NORDIC MCP 2015 Mobile Commerce & Payment YOUR ESSENTIAL EXECUTIVE TOOLKIT January 21st - 22nd Stockholm Sweden a Presents event 8756 3215 2147 2369 10/17 MOBILE BANK TECHNOLOGY DEFINING THE FUTURE OF COMMERCE Partners: Supported by: DOCUMENT D’EXECUTION INGENICO_TD.ai INFORMATIONS GENERALES COULEURS UTILISEES APPROBATION Client: INGENICO Date : 10 DEC 2013 Utilisation: Impression en tons directs. Ne pas utiliser pour application écran. 7540 C 1795 C
  • 2. Speakers Annika Englund, co-founder and Chief Marketing Officer, Wifog Annika Englund is currently the co-founder and Chief Marketing Officer at Wifog, Sweden’s first fully ad-funded MVNO founded 2013. She has a long experience in integrated multi-channel communication, PR, investor relations and market communication from several leading roles in sectors such as technology start-ups, international telecom, retail and internet. With a background at Dagens Nyheter, Icon Medialab and Neonode her speciality is understanding and cultivating new business models turning them into profitable and under-standable concepts for broad audiences. Sergej Kotliar, Digital Strategist, BAS ITG Sergej is a M.Sc from KTH, and a serial entrepreneur mainly in a mobile space. He’s founded a number of startups, most notably the market leading coupon app Rabble, and before that worked with business development for Bonnier. Recently, he’s helped establish BAS ITG’s leading position regarding strategy services in the digital currency space, with an unmatched knowledge of both the technical aspects of cryptocurrency, bitcoin industry know-how as well as business strategy in e-commerce industry. Claudio Simatovic, CEO, Retain24 Claudio currently holds a position as CEO at Retain24, the leading Nordic Gift Card provider that he co-founded in 2005. Retain24 offers a full service concept for electronic gift cards. In 2010 Claudio also co-founded PRESEND.COM, the leading Nordic-Baltic prepaid program manager. Claudio has an entrepreneurial background that, amongst other things, includes co-founding of ShopTalk In Store Advertising, a company that was first to launch cart advertising as a media channel on the Nordic market. The company was acquired by Clear Channel, a global media company with a broad range of media programs in 67 countries. Björn Segendorf, Adviser, Ph.D, Sveriges riksbank, Division for Financial Infrastructure, Financial Stability Department Björn Segendorf is adviser and researcher at the Financial Stability Department at Sveriges Riksbank. Main areas of expertise are retail payments, financial infrastructure and related policy areas. He represents the Riksbank at the Payment and Settlement System Committee in the ESCB and he has also been a member of the BIS/CPMI (formerly CPSS) working groups on retail payments. The two latest CPMI reports in retail payments are on innovation in retail payments and the increasing role of non-banks in retail payments. The research has focused on the cost of payments and the use of payment instruments. Björn has a Ph.D in economics for the Stockholm School of Economics (1998). Tomas Ekroth, CFO, Espresso House Tomas is truly driven, highly focused and result oriented with a consistent track record of delivering results. Key competences include very strong analyt-ics/ problem solving, proven senior management skills as part of multiple management teams and leadership skills as head of large departments. General management experience includes developing corporate strategies and very large and complex change programs in several situations as consultant, as head of program office but also as part of a business unit management team responsible for implementation. Functional CFO-experi-ences includes full spectra, e.g. business control, financial con-trol, accounting, policy making, external and internal auditing, investor relations, board interface, equity and debt re-financing. Neil Smith, Head of Business Development UK and Europe, Proxama Neil Smith, Head of Business Development – UK & Europe. Neil heads up Business Development for the UK and Europe at Proxama. This includes the positioning of Proxama’s technology and products in Proximity Commerce, Payments, HCE/NFC, debit, credit and prepaid and mobile platforms. Additional areas of expertise and product knowledge would be in the VAS (Value Added Services). Neil has worked in a number of organisations where technology meets financial services and retail for over 20 years and has held a variety of Specialist, technical, commercial, consulting and leadership roles inclusive of Fraud, Risk and Compliance. Neil was also an Associate Member of a key business consul-tancy firm ‘The Business Performance Consultancy Group’ and has held senior positions in VISA and ‘The International Investor’ amongst others. Neal Michie, Technical Business Development Director, Helixion Neal joined the business in 2010 and quickly established himself as a key member of the team. Possessing strong technical ability built over 10 years in mobile development, he recently moved into the Business Development role allowing customers to benefit from talking to someone who has real in-depth technical knowledge and understanding of not only our products and services, but the marketplace in general. Moe Levin, Director of Business Development Europe, Bitpay Moe Levin, Director of European Business Development at BitPay, is a tech-adventurer and futurist interested in the growth and future of what is probably the greatest innovation since the internet. Prior to joining Bitpay, Moe organized the most successful North American and European Bitcoin con-ventions in Miami and Amsterdam, after a long history in the publishing and marketing industries. Michel-Ange Camhi, Senior Business Developer, Worldline, France Michel-Ange Camhi is a long time (2004) expert of NFC, now a Senior Business Developer at Worldline, in charge of mobile payment and wallets, after 8 years of experience in R&D management around Mobility, NFC, Internet of Things and Artificial Intelligence, and previous experience as a systems engineer. Michel-Ange holds an engineering degree from Ecole Centrale de Lille in automatic control and computer science. 2 Nordic MCP 2014
  • 3. Bogdan Sacuiu, Chief Sales Officer, Seamless Bogdan brings 20 years of experience from a diverse range of leading technology companies and is responsible for global expansion, new customer engagements and existing accounts management for all Seamless’ products and service offerings. Bogdan’s experience extends to international business development, sales, marketing and project management and has been actively involved over the last decade in the field of mobile communications. Before joining Seamless as the Chief Sales Officer, he was VP Sales at Telepo, a Swedish start-up with offerings for Voice-over-IP, driving the international expansion of the company. His previous roles included General Manager for Symsoft regional Middle East and Africa office, being based in Dubai for 5 years, where he established the regional business and was responsible for all areas of field operations including sales, account management, pre-sales and professional services. Bogdan spent in his early carrier 6 years with Ericsson, in different senior roles, including project management, strategic marketing and leading the global business intelligence activities for the mobile division. Bogdan holds a Master of Science in Electronics and Telecommunication. Bengt Nilervall, Head of Payment Systems, Svensk Handel Bengt NilervallBengt joined Svensk Handel, the Swedish Trade Federation in 2009 where he is currently Head of Payment Systems. Bengt holds an MBA in Marketing and has a long career in sales and marketing. After graduation, he worked at several companies in the IT services area. Later he was involved in the sports and events industry for a number years. Since 2003 he has been working in the payments industry. Daniel Döderlein, CEO, mCASH Daniel is a serial entrepreneur with background from several IT and Telecom startups. He funded one of Norways first domain and webhosting companies at the age of 17. With close to 20 years of entrepreneurial experience within the field of IT and specifically mobile, Daniel has a vast business network and relevant domain knowledge for building a global mobile payments company. After three years of studying both the proprietary norwegian and later the international payment networks, Daniel designed a brand new payment infra-structure and built a business around the technology. The result was mCASH, a unique payment technology that connects banks, merchants and end-users in a real time payment and information sharing network. The company is the first FSA approved payment entreprise to run 100% in the cloud. mCASH is on the CAB of Google and has won multiple international awards. Tor Jacobsen, Managing Director, ValYou Tor Jacobsen has a Master of Business Administration, and has worked has carrier within innovation, technology and within the consumer market. He has experience from Deloitte, the Nielsen company. Before joining Valyou, he was the CEO of VG Mobile were he build up VGs mobile product included their digital payment product VG+. Tor Jacobsen is now the managing director of Valyou. Valyou is owned by Telenor and DNB and will launch their mobile wallet in the Norwegian market within few months. Speakers Nordic MCP 2014 3 Kristian Luoma, Business Development Manager, OP-Pohjola Group Kristian Luoma works as a business development manager in OP-Pohjola Group, the biggest Finnish bank. Kristian has worked in startups and Nokia – in various product management and partnering roles, building products for millions of mobile and internet users. OP-Pohjola has invested heavily in mobile development to innovate new and useful financial services. Johan Samuelsson, Managing Director, Digital Inn Johan Samuelsson is an experienced leader in the hight tech and telecom space, most often acting in marketing and product management positions. Having worked both in Asia and US, including 10 years in Silicon valley, he returned back to Sweden in 2008, assuming the position as CEO for Citec Information AB. He is currently working for Digital Inn, Sweden’s largest Apple Premium Reseller, where he is responsible for all B2B business. Johan has an MSc from Stockholm School of Economics and an MBA from Harvard Business School. Carl Molinero, Head of Digital Business Development / Board member, GetSwish AB Responsible for the Strategic Digital Business Development Agenda within Mobile Payments, Mobile Wallet, E- & M-com and new Digital Services and Business. Have had several leading positions within SEB. Working with Swish together with the owner banks - winner of the Mobile Payment of the year 2013 - Mobilgalan Sweden and winner of the Mobile Service of the year 2013 - Telekomgalan Sweden. Paul Stoddart, Managing Director of Strategy and Business Development, Vocalink Paul joined the Board of VocaLink Ltd in June 2012 as Managing Director responsible for Strategy, Corporate Development, Marketing and the UK & International Product portfolios incl. BacsACS, Faster Payments, Mobile and Immediate Payment Services. Paul’s previous role was at Barclays where he was responsible for M&A and Asset Disposals for Barclaycard globally, covering Credit Card Issuing, Merchant Acquiring, Retail & Motor Finance, Loyalty & Reward. Prior to this Paul spent over 10 years at RBS where he held a number of senior roles in Group Corporate Development and Retail and latterly in Global Transactions Services where he ran Product and Marketing for WorldPay for 4 years and then led M&A and Corporate Development activities including developing major commercial relationships with Fortune 500 companies globally. Outside of VocaLink, Paul is a Non-Executive Director of Invitation Digital, the UK’s leading web and mobile vouchers and discount codes business, now majority owned by Vodafone Group. Svante Tegnér, CEO, Bubbleroom Svante är grundare och VD för Bubbleroom som köptes av Consortio Fashion Group 2008. Svante har lång erfarenhet av E handel, IT och media som grun-dare och VD av Lejon Media och great Games. Han har även arbetat flera år som marknadsansvarig i Vin & Sprit branschen.
  • 4. Content Agenda The Nordic MCP 2014 platform is a unique meeting place for MCP professionals to benchmark their strategy, listen to a practical case studies, discuss current challenges and explore new innovative tools and models. Explore this years agenda, with all of its speakers, sessions, interactive panel discussions, round tables and much more. NORDIC MCP 2015 Mobile Commerce & Payment YOUR ESSENTIAL EXECUTIVE TOOLKIT January 2015, Stockholm, Sweden Presents Storytelling TECHNOLOGY DEFINING THE FUTURE OF COMMERCE a event 87 56 10 3 /2 0 15 9 2 1 4 7 23 6 9 M O BIL E B A N K Conferences are a great place to learn new things and hear some very inspiring stories. Subscribe to our monthly newsletter and learn all about our upcoming conferences. mail: info@copperberg.com Editorial Director Stephen Brogarth, stephen.brogarth@copperberg.com, Creative Director and Website Development Robert Dahlqvist, robert.dahlqvist@coordinatum.com, Marketing Director Malin Petterson, +46 8 000 92 91, malin.petterson@copperberg.com. Copperberg AB, St Eriksplan 11, 2tr, S-113 20 Stockholm, Sweden, Tel: +46 8 651 11 90, Fax:+46 8 441 07 93, Email: info@copperberg.com, www.copperberg.com Copyright© Copperberg 2014. All rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the copyright owner. All views expressed in this journal are those of the respective contributors and are not necessarily the opinions of the publisher, neither do the publishers endorse any of the claims made in the articles or the advertisements. Printed in Sweden 4 Nordic MCP 2014 Conference-at-a-glance Day 1 - 21st Jan 2015 13.30 Conference Registration 14.15 Chairmans Opening Remarks 14.30 Retail Perspective- Hear from a leading Nordic retailer 15.00 Bank Perspective 15.45 Networking Break and 1-to-1 Meetings 16.15 The view from the MNO 17.00 Networking & 1-to-1 Meetings 19.00 Evening Dinner – Open for all participants Day 2 - 22nd Jan 2015 08.00 M-Commerce Café 09.00 Tracks Starts 10.30 Networking Break and 1-to-1 Meetings 11.00 Tracks Continues 12.30 Networking lunch and 1-to-1 Meetings 13.30 Roundtables 14.30 Networking Break and 1-to-1 Meetings 15.00 Infrastructure 15.45 Secure elements 16.30 Panel Discussion 17.15 The Chairmens Closing Remarks 17.30 End Of Conference
  • 5. Features Editors Note Europe is now at the forefront of the mobile payment world. As of August 2013 18% of transactions across Europe were completed via a mobile device. The mobile payment world is growing, its in-evitability as the future of payment is not under debate, how to be at the top of this new payment world is.Hear from banks, payment companies, retailers and technology providers discussing the up-coming trends in mobile. I believe that Mobile is no longer just one of many mediums in which you can reach consumers as a point of marketing or sales, it is fast becoming the primary source. Improvements in security and the emergence of biometric authentication mean mobile pay-ments and banking is here now. The opportunities to personalise, contextualise and locate consumers opens up incredible doors for retailers outside of marketing. The opportunity to generate brand loyalty has never been greater.Social Media is moving almost entirely to mobile. The reality is that there is now a need for specialised Mobile campaigns rather than broader campaigns that can be accessed via mobile devices. Google claim that 84% of shoppers are online via a mobile device whilst in store, add the fact that a majority of online retailing is now done on a mobile device: secure, simple and functional mobile pay-ment is becoming a necessity. This conference hopes to address what the issues currently are, what is holding mobile payments and mobile commerce back and who will be at the forefront of this industry when the explosion of use takes place. Stephen Brogarth, Project Director, Copperberg. +46 70 885 63 37 stephen.brogarth@copperberg.com Nordic MCP 2014 Attending a conference is an investment both in time and money. So once registered, you should make a commitment to get the maximum out of your investment. Copperberg conferences are designed to provide you both freedom and tools to customize the event – to your needs. Round Tables Several round tables are set, each with a specific subtopic within Small Cell Integration and each guided by a moderator. The session starts with a captivating 10-minute teaser covering each topics, after which the moderators instigates enthralling discussions. Nordic MCP 2014 5
  • 6. Conference News 600 + minutes of networking STRUCTURED Networking Robert Kiyosaki said, “The richest people in the world look for and build networks, everyone else looks for work.” Part of the reason we go to conferences is to meet other people. This years conference contains more than 600 minutes of structured networking time. Nordic MPC Café The best ideas come with a “good cup of coffee.” Our ice-breaker morning session consists of small Round Tables with speakers,business partners and attendees where the participants will discuss the main challenges and cutting edge topics of the conference in a relaxed atmosphere. Peer to peer meetings Our Peer to Peer meetings are tailor made for attendees and partners to privately meet at the conference and have business critical conversations, on a prearranged basis via our website. Don’t wait with starting your next project. Start at the conference. Get at least three action points from every presentation that you can incorporate in your everyday work or next project, discuss these action points with the speakers or the other attendees during the networking breaks or the roundtables and recap before the conference is over. Address you’re unclear questions during the Panel of discussion. During the conference, exchange contacts and follow up with them after the conference. Put everything on paper and start working on it the day after the conference. “Conferences should present new and exciting information which can not be presented differently and provide plenty of networking opportunities for attendees to share their experience and benchmark their strategy” Make things happen 6 Nordic MCP 2014
  • 7. Agenda We start with Day 1 – 21st January 2015 13.30 Conference Registration n 14.15 Chairmans Opening Remarks A session outlining the theme of the conference. The aims and objectives of the mobile payment and m-commerce eco system. Why there is a need for this conference and what are the objectives of the event. n 14.30 Retail Perspective- Hear from a leading Nordic retailer What are the hopes, dreams and fears for the coming year? M-commerce is more than just mobile payments. How can a retailer utilise the full potential and are their consumers demanding it? What impact will the cost of new infrastructure have on the physical stores? Is the need, desire and economy there for change? n 15.00 Bank Perspective A case study from a leading Nordic bank on its mobile payment facility. The facts and figures, the decision to go mobile and where they see the benefits. The issues they have faced so far and the positive figures coming from its first full year in service. n 16.15 The view from the MNO With 2013 - 2014 being the announcement of the mobile wallets throughout the Nordics using the conglomerate model, why did the Nordic MNO’s not want to go solo in the move towards mobile payments? What are the benefits of joining forces and what has been the consumer response. n 17.00 Networking and 1-to-1 Meetings This two hour period is dedicated to networking, and is your opportunity to catch up with speakers, discuss your issues with your peers, or look for solutions with business partners. n 19.00 Evening Dinner Discuss and evaluate your experiences from the first day of conferencing during our Evening Networking Programme. During the evening, you will also enjoy an exclusive dinner together with your peers in the lovely city of Stockholm. Nordic MCP 2014 7 15.45 Networking Break and 1-to-1 Meetings
  • 8. Agenda Day 2 – 22nd January 2015 n 08.00 M-Commerce Café – the best ideas come with a “good cup of coffee.” Don’t you think so? We do! The opening session consists of small round tables with speakers, business partners and attendees where the participants will revisit the key themes of Day 1 and develop further on the cutting edge topics discussed by giving their point of view, in a relaxed atmosphere. n 09.00 Tracks Begin Track 1 Track 2 Track 3 Track 4 Mobile Instore Payments - The use of mobile devices to pay for goods in a physical store. What technolgies are currently leading the way in this area. n 9.00 MNOs and mobile wallets What are their expectations and is the wallet model the way forward? Hear from the Nordics leading mobile operators. n 9.30 Mobile Payment successes where is it present in commerce Payments through to value added services. n 10.00 NFC Mobile payments How to succeed where NFC contactless cards did not. 8 Nordic MCP 2014 The monitisation of Digital Content. n 9.00 The state of the Nordic market How many users are pur-chasing in app. What are the levels of subscriptions compared to other regions. n 9.30 Increasing prices or higher levels of advertising What is the future outlook for maximising profits in this space. n 10.00 Co exisiting and working together How to benefit from user patterns from various apps to improve advertising person-alisation. M-commerce, hear what is happening in the latest retail channel. Are mobile devices just another point of sale option for retailers or is this a move to an entirely new form of consumer behaviour? What can the retail industry gain from m-commerce? n 9.00 Why PoS for online purchases is moving to mobile n 9.30 The role mobile plays in consumer behaviour. Research, price checking, payment? n 10.00 Would mobile pay-ments really offer a superior consumer experience? What data can be utilised through m-commerce? Per-sonalised shopping. Mobile Financial Applica-tions. This track will look beyond mobile payments and concentrate on the other financial activities taking place via mobile devices. The emergance of P2P mobile transfer applications. Online banking moving to mobile and their specific apps. Text message loans, trading and stock applications. n 9.00 Online banking, the move from PC to mobile n 9.30 Mobile transfers, the future of mobile transactions, looking at apps such as Xoom and Swish changing the landscape of P2P banking. Is B2B far off? n 10.00 Various other mobile apps effecting the landscape of finances. Stocks and trading on mobile, loans, social welfare. Thought Leaders Thought Leaders
  • 9. Agenda Nordic MCP 2014 9 10.30 Networking Break and 1-to-1 Meetings n 11.00 The state of the Nordic market What is happening in the Nordics and where. n 11.30 What will drive the mobile wallet market Is standardisation required, could too many wallets cause too much confusion for the end user. n 12.00 The end goal for a win win for all Linking mobile payments to loyalty programs, person-alised commerce and social networking. The link between brands, retailers, payments and consumer. n 11.00 The role of the MNO in subscriptions Should monthly fees be covered in 24 month contracts. n 11.30 The role of the handset manufacturer, pre loaded apps n 12.00 Panel Discussion n 11.00 Loyalty, couponing, marketing and payment The advantages of a strong m-commerce facility n 11.30 The need for mobile specific websites rather than mobile friendly websites n 12.00 Bringing mobile to the physical store n 11.00 Security and identi-fication How safe is banking on mo-bile device n 11.30 The introduction of biometric authentication and how this changes the land-scape of mobile banking n 12.00 Mobile finances, the effect on customer loyalty 12.30 Networking lunch and 1-to-1 Meetings n 13.30 Roundtables The afternoon will see the merger of the 4 tracks to bring together competing technologies, banks, MNOs and retailers. Covering all aspects of mobile payments and m-commerce join industry thought leaders at their tables and join the conversation. Mobile wallets and the general MNO model M-commerce and big data, benefits for merchants Security and identification - are mobiles safe for payment Payment terminals and infrastructure Mobile marketing and advertising QR codes, more than just a payment tool 14.30 Networking Break and 1-to-1 Meetings
  • 10. Agenda Keynote sessions - Following on from the roundtable discussions hear from the experts who define the mobile payment and m-commerce eco system in the Nordic Region n 15.00 Infrastructure - deployment of mobile payment terminals. Do mobile payments need a standardised technology? n 15.45 Secure elements - who should the cost fall on. MNO’s, end users, merchants n 16.30 Panel Discussion A panel looking at mobile payments. This panel will have representatives from each of the mornings tracks. The panel will be made up of banks, MNO’s, technology providers and retailers. Hear the different perspectives of the 4 corners of the industry. Is a unanimous outlook possible? 17.15 The Chairman´s Closing Remarks 17.30 End Of Conference 10 Nordic MCP 2014
  • 11. Venue - Hotel Birger Jarl The Venue for this years Mobile Commerce & Payments conference is Hotel Birger Jarl Named after the founder of Stockholm, Hotel Birger Jarl is a beautiful 4 star hotel located in central Stockholm. With excellent conference facilities, restaurants and bars, it is a natural choice for this years forum. It also has modern gym facilities, easy access to public transport and its own parking garage. Nordic MCP 2014 11 n Accomodation at Hotel Birger Jarl We have a prefered rate at the hotel for our delegates and partners. n Attire: Business Casual attire is recommended for the conference and evening events. n At the event: The conference ticket includes all refreshments and any evening activities for all attendees. Other costs such as travel, accomodation, airport transfers and general expenses are the responsibility of the individual delegate. n Event Co-ordination & Logisics: All Copperberg conferences are run by Coordinatum Business Event Management For all logistical questions regarding the conference please contact: Malcolm Larri Email: malcolm.larri@coordinatum.com Tel: +46 8 650 02 70 Emilia Rollan Email: emilia.rollan@coordinatum.com Tel: +46 8 650 02 70 Venue Address Hotel Birger Jarl Tulegatan 8, Stockholm, Sweden Conference entrance Birger Jarlsgatan 61A General Enquiries Phone: +46 (0) 8 674 18 00 Website: www.birgerjarl.se E-mail: infracity@scandichotels.com
  • 12. Copperberg Lützengatan 2, 115 20 Stockholm, Sweden Phone: +46 8 650 02 70 Fax: +46 8 441 07 93 Email: info@copperberg.com www.copperberg.com © 2014 Copperberg. All rights reserved. For more information, email info@copperberg.com or visit www.copperberg.com. a event