http://www.concerttech.com - Concert Technologies - Various Process Structures are employed by technology rollout companies to facilitate the management of multi-site nationwide and global projects. This video, presented by Concert Technologies, explains the primary Process Structures and their advantages and disadvantages when used to deploy technology rollout projects.

1. Technology Rollout Process Structures for Nationwide & International Multi-site Projects © Concert Technologies

2. Technology Rollout System Part 1 Part 2 Part 3 Part 4 Process Structure Internal Resources Partnerships Rollout Services Model Deployment Method Rollout Delivery Team Configuration Technician Communication Channel The Technology Rollout System

3. Technology Rollout System Part 1 Part 2 Part 3 Part 4 Process Structure Internal Resources Partnerships Rollout Services Model Deployment Method Rollout Delivery Team Configuration Technician Communication Channel The Technology Rollout System

5. Centralized Single-Tier Centralized Multi-Tier Rent-a-Tech Internal Employee Process Structure Comparison Local Field Technicians Technology Rollout Company Customer Customer Local Field Technicians 1 st Tier Subcontractor 2 nd Tier Subcontractor Technology Rollout Company Internal Local Field Technicians Customer Internal Project Manager or Technology Rollout Company External Local Field Technicians Customer Local Field Technicians Rent-a-Tech Company Customer Internal Project Manager or Technology Rollout Company Customer Criteria High Low Low High Accountability Medium Low High High Manpower Redundancy High Low High Minimized Labor Costs High Medium Low High Payment Speed Medium High Low Maximized Communication Speed/Accuracy

6. Centralized Single-Tier Centralized Multi-Tier Rent-a-Tech Internal Employee Centralized Single-Tier Process Structure Local Field Technicians Technology Rollout Company Customer Customer Local Field Technicians 1 st Tier Subcontractor 2 nd Tier Subcontractor Technology Rollout Company Internal Local Field Technicians Customer Internal Project Manager or Technology Rollout Company External Local Field Technicians Customer Local Field Technicians Rent-a-Tech Company Customer Internal Project Manager or Technology Rollout Company Customer Criteria High Low Low High Accountability Medium Low High High Manpower Redundancy High Low High Minimized Labor Costs High Medium Low High Payment Speed Medium High Low Maximized Communication Speed/Accuracy

7. Centralized Single-Tier Centralized Multi-Tier Rent-a-Tech Internal Employee Centralized Multi-Tier Process Structure Local Field Technicians Technology Rollout Company Customer Customer Local Field Technicians 1 st Tier Subcontractor 2 nd Tier Subcontractor Technology Rollout Company Internal Local Field Technicians Customer Internal Project Manager or Technology Rollout Company External Local Field Technicians Customer Local Field Technicians Rent-a-Tech Company Customer Internal Project Manager or Technology Rollout Company Customer Criteria High Low Low High Accountability Medium Low High High Manpower Redundancy High Low High Minimized Labor Costs High Medium Low High Payment Speed Medium High Low Maximized Communication Speed/Accuracy

8. Centralized Single-Tier Centralized Multi-Tier Rent-a-Tech Internal Employee Rent-a-Tech Process Structure Local Field Technicians Technology Rollout Company Customer Customer Local Field Technicians 1 st Tier Subcontractor 2 nd Tier Subcontractor Technology Rollout Company Internal Local Field Technicians Customer Internal Project Manager or Technology Rollout Company External Local Field Technicians Customer Local Field Technicians Rent-a-Tech Company Customer Internal Project Manager or Technology Rollout Company Customer Criteria High Low Low High Accountability Medium Low High High Manpower Redundancy High Low High Minimized Labor Costs High Medium Low High Payment Speed Medium High Low Maximized Communication Speed/Accuracy

9. Centralized Single-Tier Centralized Multi-Tier Rent-a-Tech Internal Employee Internal Employee Process Structure Local Field Technicians Technology Rollout Company Customer Customer Local Field Technicians 1 st Tier Subcontractor 2 nd Tier Subcontractor Technology Rollout Company Internal Local Field Technicians Customer Internal Project Manager or Technology Rollout Company External Local Field Technicians Customer Local Field Technicians Rent-a-Tech Company Customer Internal Project Manager or Technology Rollout Company Customer Criteria High Low Low High Accountability Medium Low High High Manpower Redundancy High Low High Minimized Labor Costs High Medium Low High Payment Speed Medium High Low Maximized Communication Speed/Accuracy