THROUGH THE POWER OF
— 3 —
Table of Contents
Why Take a Competency-Driven Approach? 4
What is CompetencyCore™?5
Creating Integrated Human Systems 6
Who uses CompetencyCore™?7
Core Features 8
Assessment Development 11
Career Path Navigation 20
Our Track Record 24
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Why Take a Competency-Driven Approach?
Competencies provide you with a competitive advantage. As competition increases across most industries and the rate at which
things change accelerates, organizations are looking to their people to ensure they can continue to grow and accelerate. Here are
some of the benefits of competencies:
Building organizational culture: Identifying core competencies for your organization helps
to articulate, reinforce, and communicate the behaviors that give the organization its core
Empowering employees: Competencies use a common language to describe every job in the
organization, which encourages employees to take charge of their careers, direct their own
personal development and explore their potential not only within their current role but in future
lateral or vertical roles.
Enhancing defensibility: By bringing greater objectivity to processes such as hiring, assessment,
performance management, and promotion, competencies help organizations ensure the defensibility
of their HR practices, providing a greater degree of protection from internal and external criticism
or legal action.
Ensuring consistency: Competencies form the basis of every activity across the talent
management life cycle, including hiring, development, and succession planning. With a consistent
language in place HR professionals can achieve greater consistency, coordination, and integration
of all HR activities.
— 5 —
What is CompetencyCore™?
CompetencyCore™ is the world’s leading cloud-based platform designed to
help organizations make better talent decisions by putting competencies
at the core of the talent management platform.
Accelerate Your Competency Initiative
Spend less time on administration, and devote more
time to making your company’s workforce its best.
Start with off-the-shelf competencies, job description
templates, interview questions and learning resources
to get started quickly.
Engage and Retain Talent
If employees understand what is expected of them and
where they fit within an organization, research shows
they will be more engaged, resulting in more productive
employees with lower flight risk. Leverage the tools in
CompetencyCore to set clear expectations and enable
employees to take charge of their careers.
Achieve Greater Talent Alignment
Using HRSG’s proven competency approach, align
employee competencies and skills with business
goals by reinforcing key behaviors that embody your
company’s vision, values and competitive advantage.
— 6 —
Getting the right people, with the right skills, in
the right jobs, at the right time requires flexible
tools. Our solutions help you build dynamic
work teams, put in place modern development
programs and manage the ‘gig’ economy.
Empower employees to map out their career
aspirations and keep them engaged with
easy-to-use career pathing tools.
Whether you are defining a specific job,
the values of your organization, or setting
standards across an entire industry, our
solutions help articulate what is needed for
success. Create the foundation for all Talent
Management applications by leveraging the
plug-and-play content to get started quickly,
or build your own.
Give employees the tools to achieve
their career goals and build an engaged
workforce that wants to work with you in
the long-term. Whether your goal is to
implement individual development plans,
build a talent pipeline , or recognize
achievement, our tools can help you
create better alignment between individual
aspirations and corporate objectives.
From simple self-reflection, to robust
psychometric tests, our online assessment
tools support the complete range of
employment testing, from pre-hiring
to development, to certification and
compliance. Work with our testing experts
to develop custom assessments or use off
CompetencyCore™’s integrated platform lets you build a system focused on the functionality your organization needs. By starting
with the core features to streamline the process of managing the building blocks that define the jobs in your organization, you’ll gain
a wealth of information. You can use this information to measure how individuals meet the requirements outlined on the job, match
them to other job opportunities and help them achieve career goals, all while building a productive and high performance workforce.
Creating Integrated Human Systems
— 7 —
Who uses CompetencyCore™?
Position your organization
to make better talent
decisions, resulting in
attracting, developing, and
retaining the best people.
Implement a competency-
based approach to
streamline talent processes
and see measurable results
Take a strategic approach to
employee development that
increases individual and
Improve the effectiveness
of your recruitment with
repeatable and scalable
tools based on ideal
HR MANAGERS TALENT LEARNING
— 8 —
Defining the world of work.
CompetencyCore™ gives you the hub you need to define job requirements in a consistent and easily understood manner. Plug and play
with HRSG’s libraries of competencies, knowledge areas, education and job responsibilities. Turn job descriptions into flexible and
usable tools using our pre-built templates with suggested competencies to guide the competency profiling process.
— 9 —
All your competencies. All
your jobs. All in one place.
Reinforce the Behaviors Needed for Success
By communicating the behaviors needed for success by your employees
and including them on easy to access job descriptions, all employees can
easily see what is expected of them and how they can do their job better.
Start Using Competencies Faster
Now organizations of any size can customize and manage competencies
in a fraction of the time. Our tools are pre-loaded with competencies
relevant to your industry so you can move forward confidently with
materials that are validated, multi-level, and developed by industrial-
More than Just Competencies
Our libraries come with more than just Behavioral, Leadership and
Technical competencies. CompetencyCore™ gives you standardized and
editable libraries of knowledge areas, education and job responsibilities to
define jobs in a consistent manner across the organization. Measure how
individuals meet the requirements outlined on the job, match them to other
job opportunities and help them achieve career goals, all while building
productive and high performing workforces.
View our job description software.
• Define competencies, knowledge
areas, education and job
responsibilities, certifications and
more for all jobs in your organization.
• Manage and maintain a competency
dictionary for your organization.
• Access HRSG’s competency
dictionaries and job templates.
• Use our advanced competency
management tools to increase
stakeholder involvement in
competency profiling activities.
• Get insights in the competency
strengths and weaknesses of
— 10 —
I was looking for a system that
I could purchase and use to help
me build a competency program to
improve expectations, hiring, job
descriptions, performance evaluations,
training and results. After reviewing
various programs I selected HRSG.
I went to Ottawa and met the entire
company and was so impressed with
the talent, the service and the quality
of people that I met. Without any
reservation I can highly recommend
HRSG as the best choice for helping
you with your competency program!
— Keith Howes, Western
Did you know?
Organizations with fully optimized
competency management are 81% more
effective in improving organizational
performance through competencies.
— 11 —
Employee Assessment Development
Find strengths, address weaknesses, and empower your employees’ growth.
How is your team doing? Could they be doing better? How would you know? To get the full picture, you need some cold, hard data –
you need the CompetencyCore™ Assessment tool. Diagnose skill gaps in your workforce. Motivate your best performers. Inspire your
employees to reach their full potential.
— 12 —
Flexible Assessment and
Assess What’s Really Important for Employees to Succeed
By conducting competency-based assessments that relate back to job
requirements, you can create actionable plans to address key behaviors
that will instantly impact an employee’s day-to-day activities.
Explore New Opportunities
By building up personal inventories of competencies, employees can begin to
see how their skills and abilities match career or development opportunities
across the organization. Managers and leaders can search these profiles to
identify employees with specific skillsets or high-potential individuals.
Build a Process That Meets Your Culture
Implement a flexible assessment process that meets your organization’s
culture and goals. Incorporate dispatch supervisor or multi-rater assessments
into formal assessment processes, or leverage the competencies and self-
assessments for flexible, ongoing feedback discussions.
• Employees build out a personal
profile of competencies.
• Employees can explore how their
profiles align to other jobs or career
• Talent leaders can search
employee profiles for matches
between employees and job
vacancies or special projects.
• Identify competency gaps through
self, supervisor or multi-rater
• Develop learning plans to address
gaps and identify learning
resource mapped to those specific
— 13 —
After validating our competency
framework, we worked with HRSG
to create CareerDriver. This gives
our members the ability to measure
themselves against our competency
framework, and to identify skill
deficiencies for their current job or
aspirational jobs. Anybody who uses
it loves it, and they are impressed with
how thorough it is.
— Deborah Warner, CAE, CPLP, and VP
of Education and Career Services
Did you know?
Organizations that align competencies
with business goals are 67% more likely
than other organizations to rate their
top competency objectives as effective.
— 14 —
Increase the Reliability of Your Interview Process
Ask the right questions. Hire the right candidates.
Talent acquisition used to take too much time, cost too much money, and be way too subjective. The Interview Guide Builder gives you
the objective tools you need to make better decisions, faster. Easily build interview guides, map questions to competencies, and be
certain that your new team members have the skills and knowledge to drive your company’s success.
— 15 —
A Structured Interview Process
Conduct Effective Interviews
Our interview guide builder allows you to benefit from a consistent
question process. Your interviews will be structured according to a proven
script and measurement methodology, giving you everything you need to
improve interviewing outcomes.
Map Questions to Competencies
Our interview questions are mapped to competencies, allowing you to
evaluate both the soft and hard skills required for a particular job. Basing
your interview questions on competency profiles ensures those questions
focus on the crucial knowledge, skills, and abilities.
Remove Subjectivity and Bias
Competencies are particularly valuable in the interview process as they
set consistent criteria by which all candidates are evaluated. Pre-defined
criteria results in a more valid selection process and a greater chance of
predicting on-the-job success.
• Quickly and easily build interview
and candidate guides.
• Pre-loaded with a best
practice rating-scale, interview
introduction and conclusion, and
helpful instructions for conducting
• Bank of interview questions
available for every general
competency in the Foundation
dictionary, at each proficiency level.
• Questions and rating scale can all
• Custom questions can be created
and attached to interview guides.
• Helps lead interviewers through the
— 16 —
HRSG continually supports us with
enhancing our competencies and
aligning them to our company vision.
Their customer service is exceptional
– I wish I could mandate that every HR
department subscribe to this product!
— Monica Henderson, Blue Water Bridge
Did you know?
80% of turnover is the result of hiring
and interview mistakes, and those
mistakes can cost companies two to
six times the employee’s salary.
— 17 —
The next generation of competency-driven testing.
The CompetencyCore™ testing platform gives you the ability to plan, author and administer tests to gather key insights on an individual’s
knowledge, skills and capabilities. With our innovative assessment methods, you can build structured and defensible tests that
incorporate text, image and video-based questions, across a range of formats.
1. First St.
2. Second St.
3. Third St.
4. Fourth St.
5. Summer Rd.
6. Bay St.
7. York St.
8. Queen St.
9. King St.
Back Next Cancel Complete
You are lost and need directions to the
bank. You ask Sarah, below, for help.
Please listen to the audio clip below and
place the red pin on the correct location.
Spatial Orientation Test
1 2 3 4 5 6 7 8 9
Welcome Part 1 Part 2 Summary
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Best-of-Breed Testing Solution
Automate Your Data Collection
The testing platform provides the tools that companies need to save
time and effortlessly measure people. Use it to pre-screen applicants,
determine employee competencies, and measure employee potential to
fill leadership roles.
Tap Into the Power of Insights
Tests allow you to gather information about your workforce’s competencies
and determine how they meet competency job requirements. Make data
driven decisions about your workforce and determine the future of your
organization through having instant access to the results of tests on the
Simplify the Building Process
The Test platform leverages banks of questions created by HRSG’s experts in
competency management. Simply add the desired questions to your test,
and dispatch the test directly. Swap questions out between test versions,
or add a new competency with the drag and drop features.
• Create banks of text, image and
video questions that that can be
delivered in wide range of formats.
• Map test questions to competencies
to gather deep insights on
competency strengths and gaps.
• Build test from questions in your
test banks with easy to use drag
and drop authoring tools.
• Define scoring for all test questions
and specify cut-off scores to deliver
pass or fail results.
• Administer timed tests.
• Feed assessment results back into
an employee’s complete talent
profile to maintain all employee
records in one profile.
— 19 —
HRSG developed and manages our
national pre-employment screening
process in Canada. The innovative
assessment tools and online delivery
platform has resulted in increased
effectiveness and efficiency.
— Director, Employment Policies
Programs, Canada Post Corporation
Did you know?
Companies that engage in testing
practices see a 60% reduction in their
time to hire of top candidates.
— 20 —
Employee Career Path Navigation
HRSG’s Career Management solutions provide a roadmap that empowers employees to navigate an organization’s
• Do your employees have access to clearly defined advancement opportunities?
• Are you happy with your current strategy and results?
HRSG’s Career Path Navigation provides employees with the ability to devise a tangible course for their own career development and
progression within an organization.
— 21 —
Career Path Navigation
Empower Employees to Explore Success
Once an organization’s jobs are strategically mapped, an employee can
now accurately create a dynamic, personal career path. This now tangible
path re-evaluates job match percentages in real time, drawing upon a
constantly-evolving skill and competency profile.
Leverage Intelligent Machine Learning
HRSG’s Intelligent Machine Learning delivers world class content in a fraction
of the time as compared to even the very best HR professionals.
Intelligent Machine Learning aggregates and analyzes data from over a
million data points, which is then, very importantly, verified and enhanced
by industry experts… HRSG’s intelligence.
Successfully Match by the Breadth of Data
The sheer breadth and depth of the job matching and data categories
effectively focuses results on transferable job skills that, in turn,
facilitates job navigation and mobility across an organization.
• Leverage multilevel Career Path
Navigation Competencies to
accurately define the differences
• Take advantage of the tool’s intuitive
flexibility to customize and align
Career Path Navigation with your
• Access powerful and proven data
analytics tools to provide vital team
and organizational insight.
• Offer a single starting point for
all employees whereby they can
access all of these tools via their
— 22 —
Career Path Navigation significantly
improves Employee Engagement
by providing greater visibility of the
opportunities within an organization.
HRSG clients experience the positive
results of strategic career pathing,
improved broad initiatives and an
enhanced focus upon increased
Did you know?
Organizations that correctly
implement Career Path solutions
experience reduced turnover, improved
employee engagement and an
enhanced talent pipeline.
— 24 —
Our Track Record
Do you want to achieve excellence through competency-based talent management?
To discuss your competency initiative call us at 1-866-574-7041 or email firstname.lastname@example.org.
HRSG provides cutting-edge software and professional services. Since 1989, we have worked with a range of industries to define
talent needs, address skill deficiencies, and improve individual and organizational performance. We are a recognized leader in the field
of competency-based talent management, and our flagship software, CompetencyCore™, is used by organizations around the world,
to integrate competencies across the talent management lifecycle. For more information, please visit www.hrsg.ca.
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