A dining experience starts from the time a customer makes a reservation to when they leave your doors. The six step journey shows you the mobile journey of a restaurant patron and their intersection points with technology.

1. DINE IN JOURNEY
TABLE RESERVATION
One of the most important technology features
that guests want – online reservations
CHATBOT
65% of millennials prefer interacting
with a chatbot versus a live person
FOOD PERSONALIZATION
Provide smart recommendations based on
food restrictions, allergies, preferences,
etc.
FOOD ORDERING
Mobile-Order-Ahead is not just
for QSRs but sit down dining as well
LOYALTY
Customers expect a loyalty program
especially younger diners
INTEGRATION TO 3RD PARTY SYSTEMS
Provide a seamless experience for your
customers, they can pay right from their
app, view their receipts, see their dining
history, fill out surveys, earn rewards and
much more.
01 02 03 04 05 06
Increase Customer Satisfaction & Reduce Wait Times
Visibility into Demand & Maximize Utilization Rates
Increase the Number of Seatings - Encourage Customers
to Dine at Off Peak Hours
Tell them about your specials
Notify them when their table is ready
Increase the Average Order Value (AoV)
Increase Frequency & Visits to the Restaurant
Minimize Order Errors
Loyal customers on average spend
12 - 18% more per transaction
Loyalty programs can increase sales
by 20 - 25% - incentivize customers
to come to the restaurant
TheRestaurantApp built by TheAppLabb provides the most meaningful
dining experience for your customers.
With the use of technology, your customers can control their entire
journey – improve their experience with your food, your people and
your brand.
You’ll have insights into what your customers truly value – be able to
drive tangible results in real time.
TheAppLabb is a product innovation and development firm. Our goal is to improve your customer’s experiences through
the use of innovative technologies that drive business results.TheRestaurantApp will provide you actionable insights to
drive more customers to your restaurant.
Contact Us about TheRestaurantApp.
URL: http://www.theapplabb.com Email: info@theapplabb.com PH: (416) 745 - 3164 PH: (464) 688 - 2786