Symptoms of a Billing and Payment Problem

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If your business is not harnessing the power of customer transaction data to optimize sales, marketing, product development, and customer service, it is likely that you have a Billing and Payments Problem. This paper identifies the warning signs of a potential billing and payment problem and clarifies the cost-drivers and business growth opportunities that suggest the need for a billing and payment solution.

Economy & Finance

Symptoms of a Billing and Payment Problem

Cost-drivers and Benefit-opportunities of Strategic Billing and Payments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Symptoms of a Billing and Payments Problem Symptom #1: Your Average Interchange Fees are 2.5% or Higher. Symptom #2: You Cannot Identify or Quantify Your Best Customers. Symptom #3: Your Most Important Accounts are not Centrally-Managed. Symptom #4: You Have Little to No Control Over your Customers’ Sales Experience.

[object Object],[object Object],[object Object],[object Object],P-Card users drive up your average cost of transaction with little additional benefit to your business. In fact, merchants often cite Interchange fees and merchant service fees as reasons for non-acceptance of P-Cards and other commercial payment cards. Symptom #1: Your Average Interchange Fees are 2.5% or Higher. Among the most expensive type of charge card to process is the P-Card, a payment method popular among commercial customers because of its purchasing controls and reporting options.

not filtered to a central database, your company could be missing out on significant incremental sales opportunities. Symptom #2: You Cannot Identify or Quantify Your Best Customers. Transaction data provides foundational information used to optimize the lifetime value of existing customers and to target new customers. At any given time, a company should have the ability to: ,[object Object],[object Object],[object Object],If individual stores or independent sales distributors are not Level III data capable, or if transaction data is

[object Object],[object Object],[object Object],[object Object],[object Object],Symptom #3: Your Most Important Accounts are not Centrally-Managed. Without centralized customer transaction data, you may have to rely on your customer’s accounting records rather than your own to determine an appropriate pricing-model or benefits package for a valued customer. Multiply this scenario by tens, hundreds, or thousands and tracking of overall customer value becomes cumbersome and inefficient.

[object Object],[object Object],[object Object],[object Object],Symptom #4: You Have Little to No Control Over Your Customers’ Sales Experience. pricing, rewards system or billing benefits may not always be honored. Individual relationships between sales locations and the company may minimize the customers’ actual value to your business. VIP treatment received from one merchant often cannot be replicated throughout the sales network. Despite your customers’ continued loyalty, their

The Cost Benefit of a Billing and Payment Solution. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Multi Service. Innovation Where it Matters. ,[object Object],[object Object]

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A report by thenetworkone and Kurio. The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).

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The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands. It’s important that you’re ready to implement new strategies in 2024. Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024. You’ll learn: - The latest trends in AI and automation, and what this means for an evolving paid search ecosystem. - New developments in privacy and data regulation. - Emerging ad formats that are expected to make an impact next year. Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape. If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.

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From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world. With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively. The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage. Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience. See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers See the original article on Forbes here: http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b

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Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world. Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance. For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age. Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.

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