This presentation was made by Prasanna Vaidya (DiscoveryAI) as part of "startup showcase" in AI Dev Days conference held on 9th March 2018 in Bangalore. URL: www.aidevdays.com

1. How AI Can help Indian SMBs to grow?
Prasanna Vaidya
Co Founder DiscoveryAI

2. Agenda
◇Why AI?
◇Why Indian SMBs should Embrace AI?
◇Business Sectors
◇Use Cases
◇DiscoveryAI
◇Case Study
◇Questions

3. Why AI?
• Data Availability
• Neural Networks
• Compute Power

4. Why SMBs should embrace AI?
730 million
Internet User by 2020

5. Business Sectors
TravelBFSI
Education Media

6. Use Cases
Customer Support
◇ 24/7 & Automated
◇ Multi-channel
Customer Engagement
◇ Personalised Conversations
◇ Lead Qualification
◇ Marketing Campaigns
Integrations

7. Conversational AI Platform Built for Next
Generation User Experience!
Multi-Channel Deployment
Engage & support your customers or
employees on channels they love such as
Mobile, Websites, Facebook Messenger,
Skype, Alexa, Google Assistant.
Industry-Grade NLU
Our deep learning based natural
language understanding gives Bots
the necessary horsepower to
accurately predict what is user is
saying.
Bot Builder
Our web based Bot Designer Tools makes
creating a BOT breeze! Create chat flows,
add responses such as text, images, videos
using intuitive user interface
Business Integration
Readily available integrations with CRM,
ERP, HCM systems lets BOT consume &
push data seamlessly.
Security
We follow enterprise-grade with
compliance to best security standards and
practices
Analytics
Get to know important activity indicators
such as total conversations processed, un-
handled interactions, prediction accuracy &
much more.

8. Case Study
Business Challenge : Customer is a leading credit score improvement agency in India were
facing a challenge of growing cost on manual customer support and lead qualification.
Solution : This was solved by a AI powered virtual agent which answers customer’s queries and
involves human agents whenever needed. Virtual agent deployed on website and mobile app to
answer FAQ’s, gather and qualify new leads, perform quick actions. Analytics provided to
stakeholders.
750
Queries resolved /day
85%
Faster query resolution
100
Qualified Leads/month

9. 10
Customers
92%
Algorithm Accuracy
285,244
Conversations Processed
Our Journey So Far -

10. Team
Prasanna Vaidya
comes with an extensive
experience in technologies such
as NLP, ML, Cloud. Drives
Tech & Product at DiscoveryAI.
Sameer Acharya
Sameer brings along with him
two decades of global
experience in IT Services, HR
& Payroll industry. He looks
after business development and
finance for DiscoveryAI
Shubham Deshmukh
Full stack coder with intensive
experience in MEAN Stack.
He looks after Product
Development & Digital
Marketing.
We are technology & domain experts with collective experience of 30 years in various
industries like Finance, Healthcare, Artificial Intelligence and Data Science.

11. Customers’ Demography
DiscoveryAI

12. Thanks!
Any questions?
Reach us at :
◇ prasanna@discovery.ai
◇ http://discovery.ai