Being More Than A Bystander
Unprofessional behaviours by health professionals, in hospitals, are associated with a significantly increased risk of preventable patient complications. Such behaviours result in an environment that results in increased, and unnecessary psychological stress of health professionals and resulting in teams not working to the best of their ability. Flattening the hospital hierarchy creates an environment where team members feel safe to speak up, without fear of reprisal and knowing their opinion will be given appropriate consideration. Speaking up and calling out inappropriate behaviours, in a respectful, non judgmental manner will result in the majority of people modifying their behaviour. Improving the culture of our workplaces will result in people wanting to go to work, improved team communication and performance, and ultimately better patient outcomes.
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Being More Than A Bystander
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- 6. Extentof theproblem •Bullying - 32-39% Discrimination - 12-22% Racial discrimination 6-10% Harassment - 16-19% Sexual Harassment 3-7% Expert advisory group reports – ACEM, ANZCA, CICM, RACS
- 7. Extentof theproblem •Bullying - 32-39% •Discrimination - 12-22% •Racial discrimination 6-10% •Harassment - 16-19% •Sexual Harassment 3-7% Expert advisory group reports – ACEM, ANZCA, CICM, RACS
- 8. Extentof theproblem •Bullying - 32-39% •Discrimination - 12-22% •Racial discrimination 6-10% •Harassment - 16-19% •Sexual Harassment 3-7% Expert advisory group reports – ACEM, ANZCA, CICM, RACS
- 9. Extentof theproblem •Bullying - 32-39% •Discrimination - 12-22% •Racial discrimination 6-10% •Harassment - 16-19% •Sexual Harassment 3-7% Expert advisory group reports – ACEM, ANZCA, CICM, RACS
- 10. Extentof theproblem •Bullying - 32-39% •Discrimination - 12-22% •Racial discrimination 6-10% •Harassment - 16-19% •Sexual Harassment 3-7% Expert advisory group reports – ACEM, ANZCA, CICM, RACS
- 12. SURGEONS WHO HAVE MORE PATIENT COMPLAINTS HAVE HIGHER RATES OF PATIENT COMPLICATIONS Cooper WO, et al JAMA Surg. 2017;152(6):522-529. COMPLICATIONS* BY TOTAL COMPLAINTS * includes surgical site infections, wounds disruptions and medical complications (eg pneumonia, stroke, UTI, PE) In USA translates to 356,000 complications per annum
- 13. Foundational Skills for Surgical Educators Learning • What is learning • Understanding learners • Adult learning theory • Involving learners Teaching • Planning learning • Teaching strategies • Teaching in different clinical settings • Roles of the teacher Feedback • Effective Feedback • Model for Feedback • Practising feedback • Summary of lessons learnt Assessment • Purpose of Assessment • Formative & summative assessment • Strategy & Tools • RACS assessments • Evaluation of teacher role 13
- 19. The standard you walk past is the standard you accept The Hon General David Hurley Governor General of New South Wales