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Clover Infotech Corporate PPT

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Clover Infotech Corporate PPT

  1. 1. Corporate Presentation
  2. 2. 2 • Agenda About Clover Infotech Mission and Values Technology Service Mapping Service Offerings • Application Services  Enterprise Business Solution  Application Development and Maintenance • Infrastructure Management Service  Storage and End User Service  Network Management Clover’s Engagement Model Clover Academy Alliances Why Clover Infotech?
  3. 3. • About Clover Infotech 3  Founded in 1994, part of the Clover Group of companies operating in areas such as Realty and Infrastructure, Renewable Energy, and Transaction Systems  An ISO 27001 certified company  Mission to provide technology services to enterprise customers  Successful partnership with Oracle, Microsoft and SAP  Provides end-to-end support, development and deployment services in Oracle, Microsoft and IT Infrastructure  Experience in managing enterprise customers for close to two decades in various verticals such as BFSI, Telecom, Manufacturing, Retail, Logistics & Shipping  Offices in Mumbai, Pune, Chennai, Bengaluru, Gurgaon (Delhi NCR), Singapore & The United States  More than 150 clients, 600 consultants, 100 Application support engineers
  4. 4. 4 • Mission and Values Mission To be the leading provider of reliable and consistent technology services that enables our clients to achieve a competitive edge. Values  Integrity  Teamwork  Innovation  Commitment  Excellence
  5. 5. 5 • Technology Service Mapping
  6. 6. 6 • Service Offerings Infrastructure Management Services Application Services Application Infra Management Database Management Services Application Development EAI/BPM Application Maintenance & Support Migration and upgrades Consulting Resourcing Implementation Support Enterprise Business Solutions Application Development & Maintenance Custom App. Development Middleware Services Storage and End User Services Network Management Operating System Services NOC Services High Availability Virtualization and Consolidation Platform Migration Datacenter Management DRERP/CRM (Oracle EBS, SAP) Big Data Business Intelligence/Data Ware housing Antivirus and Patch Management
  7. 7. 7 • Application Services – Enterprise Business Solution ERP/CRM (Oracle EBS, SAP) Big Data Business Intelligence/Data Ware housing
  8. 8. 8 • ERP (Oracle EBS) Oracle EBS Implementation Upgrades / reimplementation / migration Reporting needs / Business Intelligence Post implementation support BPR Consulting for ERP Enhance business value Share industry best practices Enhance IT response to business needs Expertise to improve value Improve ROI Technical Functional Oracle EBS Core Competency
  9. 9. 9 What We Do? • ERP (Oracle EBS) Data Guard for DR/BCP RAC Database Upgrade Application / DB Upgrade iAS Upgrade / Single Sign on On/Portal OS Platform Migration Node Splitting / Merging Data Life cycle Management Consulting Training and Documentation Apps Performance Tuning Forms Reports Discoverer Work Flow Java/JSP/ Self Service Interfaces / Integrations Data migration / conversion Customizations Standards and Compliance Consulting Training and Documentation Technicalservices DBAService Performance Management Health Check Backup and Discovery Cloning Maintenance – adadmin/adpatch Installation
  10. 10. 10 • ERP (SAP) Infrastructure Consulting Services - Hardware sizing - Platform migration - Database migration - Performance/ storage optimization - HA & DR implementation SAP Basis Admin Services Post Implementation Support – Technical and Functional Kernel Upgrades SAP Services
  11. 11. 11 • Business Intelligence/Data Warehousing  Full cycle implementations for Data Warehousing and Business Intelligence applications  Expertise in Consulting, Blue Printing, Design, Implementation, Support and Enhancement, Migration services  Expertise in SAP BusinessObjects, Oracle BI and OWB, Xcelsius, Microsoft BI etc.  Considerable experience in a multi-vendor environment  Clover CoE (Centre of Excellence) in the BI and DW R&D, Consulting and Implementation  Consulting, architecture design and implementation of an OWB Data Warehouse and Oracle Business Intelligence solution on the Oracle BI platform.  Implementation of an SAP Business Objects solution consisting of Web Intelligence reports and Xcelsius Dashboards.  Complete support, maintenance and administration of SAP BusinessObjects solution consisting of 2000 Web Intelligence reports supporting 1800 users across India.
  12. 12. 12 • Big Data What We Do?  Big data Consultancy  Splunk Analytics  Hadoop implementation  Oracle Big Data Integration  Open Source Analytics  Training and Support
  13. 13. 13 • Application Services – Application Development & Maintenance Application Development and Maintenance Application Development EAI/BPM Application Maintenance & Support Migration and upgrades Custom App. Development Middleware Services
  14. 14. 14 • ADMS Offerings • Turnkey Project implementation • Product implementation • Onsite / Offsite Support • Remote Support Desk Technology & Business Consulting • Planning & Implementing IT Roadmap • Business Process Consulting • Application Architecture Design • Enterprise Security Management Application Development &Maintenance • Project Management Service Delivery • Domain Expertise • Adopt International Best Practices Dedicated ODC Setup • Functional / UAT • Architecture Evaluation • Cross Platform Testing • Performance Testing Quality & Testing Services • BPM - Consult, Align Product and Implement • BI – Consult, Align Product and Implement Workflow & Analytics
  15. 15. 15 • Application Maintenance & Support • After warranty, product goes into Annual Maintenance contract • Can be Onshore (at clients premises) or Offshore (at Clover office) • Flexible • Timings can be 24X7 or lower duration • Shifts can be 1 to 3 per day • SLA’s can be worked out jointly Maintenance & Support Features • Issues are classified into Levels 1 to 4 based on business criticality • Client decides the criticality • Response and resolution times are pre-decided as part of SLA’s Support Model
  16. 16. • Capabilities Across Technologies LAYER Microsoft Java Oracle Others Front end ASP.NET 2.0 to 4.0 (C# , VB.NET), VB, ASP JAVA EE, (Core Java, JSP/Servlets, JSF, JMS) D2K (Forms and reports development and migration) Portals – EIM/ ECM/ CMS/ DMS MS Sharepoint 2007/2010 WebLogic Portal WebCenter Moodle Reports SSRS Oracle Reports JasperReports, SAP Crystal Reports Middle Tier IIS, MS Biztalk, SunOne, Websphere Oracle 10gAS Databases MS SQL (T-SQL) Oracle (pl/sql), MySQL (SQL) Sybase-ASE (T-SQL), Teradata (SQL), SAS, PostgreSQL (pgSQL) Business Intelligence SSIS BIRT OBI EE Plus SAP BO, IBM Cognos, SAS, Internet Authoring MS Visual Studio Eclipse Adobe Photoshop, Dreamweaver, Visual Age, HTML, CSS, javascript, jquery, Usability Principles OS Windows Servers / Desktop Android OEL RHEL, UNIX, AIX, iOS 16
  17. 17. 17 ON - SITE Staff Augmentation - Augment team for onsite development or L1-L4 support on products , applications or testing. Product Support and/or Maintenance – We provide onsite support for critical applications which require close monitoring Custom Built Applications – Project Management, Development and support of applications onsite. OFF – SHORE Custom Built Applications - Project Management, Development and support of applications to meet technology demands Staff Augmentation - A strong techno functional team experienced in the client business domain and capable of addressing customer application development and support. An ODC center enables efficient development, maintenance and support of applications cost effectively • ADMS Modes of Engagement Modes of Engagement
  18. 18. • Enterprise Application Infrastructure 18 EAI (Enterprise Application Infra) Consulting EAI Performance Management Applications Implementation Consulting Disaster Recovery Consulting & Implementation  Predictability of IT budgets  Ease of adoption of new business process  Easier adaption to changing business conditions  Enable IT to focus on core business  Access to the enhanced skills base  Increased level of support without additional staff  Reduce cost & risk by optimizing your EAI  Enabling rapid business growth Review Performance & Scalability on regular basis Align the Roadmap with IT strategy and Implementatio n Work with internal IT team to create deployment architecture Recommend Roadmap to optimize EAI Study current Enterprise Application Infra (EAI)
  19. 19. 19 • Middleware Consulting, Implementation & Migration Performance Tuning & Support  System Study & Site Documentation  Design & Implementation of Backup and Recovery strategies  Middleware Security Analysis, Implementation  Design of Middleware Performance Strategy  Installation & Configuration of Middleware product  Application deployment & Oracle Forms-Reports Migration  Migration form Development to Production  Performance Tuning of Middleware product  Upgradation of Middleware product  Troubleshooting of Middleware Product
  20. 20. 20 • Infrastructure Management Services Application Infra Management Database Management Services Operating System Services High Availability Virtualization and Consolidation Platform Migration
  21. 21. 21 • Database Management Services What We Do?Expertise  Design & Architecture  Database Health Checkup  Patch implementation  Security Policy  Performance tuning  Backup & Recovery IMPLEMENT INTEGRATE MANAGE Mission Critical Systems Performance Enhancement Backup Policies Security Enhancement Platform and Database Migration
  22. 22. Clustering Virtualization Implementation Strategy Architecture Planning Testing and Prototyping Technology Consulting 22 • Operating System Service
  23. 23. 23 • Infrastructure Management Services Antivirus and Patch Management NOC Services Disaster Recovery Datacenter Management
  24. 24. 24 • NOC Support • 24x7 network surveillance • Performance monitoring • Trouble ticket management • Event management • Incident Management • Problem Management • Guaranteed service levels (service assurance) • Quality assurance • Vendor Management • Change Management • Hardening & Compliance • Service Improvement plan for resource & performance Optimization • Network Security • Asset Management • Resources as per industry standards What we provide
  25. 25. 25 • Antivirus and Patch Management What we provide • Complete management, administration, troubleshooting and monitoring of Antivirus, patch and firmware management maintaining its integrity, health, capacity and availability on all servers, devices and end points computers where ever applicable • Antivirus to be 95% up-to-date at any given point in time • Patch management to be 95% up-to-date with the latest version at any given point in time • Proactive notification in case of new virus detected or possible virus attack • Maintaining the configurations of all desktops reporting to their respective primary and GUP servers • Follow the Release Management Process and deploy OS patches and Security Patches • Following ITIL best practices
  26. 26. 26 • Disaster Recovery A robust DR plan must: • Protect against potential threats • Minimize disruption and operational losses • Manage the recovery operation in an organized and effective manner • Restore and build back confidence of investors, stakeholders and customers • Manage brand image and reputation What we provide • Strategic Consulting • Monitoring and Management • Deployment and Implementation
  27. 27. 27 • Allied Infrastructure Management Capabilities What We Do? Expertise  Security Hardening  Disaster Recovery  Testing & Prototyping  Architecture Planning  Technology Consulting  Knowledge Transfer IMPLEMENT INTEGRATE MANAGE Mission Critical Systems Version Migrations Security Implementations Installation & Configuration Performance Enhancement
  28. 28. 28 • Clover’s Engagement Model Clover Advantage TM Dedicated Onsite Consultant for Enterprise Infrastructure Clover Direct TM/ E-direct Hybrid model wherein we provide our services remotely and our consultants visit the customer site as defined in the SLA Clover Connect TM Remote Consultant for SME Infrastructure through secure connectivity Clover On-demand On - demand consultants available to provide Database Management Services as and when required by client
  29. 29. 29 • Clover Academy (Creating skilled IT professionals)  Top notch training centre for up gradation & learning in Mumbai  Best of the breed trainers for various technologies  Well equipped and complete IT infrastructure for the trainees  Dedicated HR team for soft skills training  Successfully conducting 12 batches round the year with an overall turnover of around 150 trainees  Various technologies covered under Clover Academy: » Oracle database administration » Oracle EBS database administration » Oracle EBS technical » Oracle EBS functional » Oracle PL/SQL developer » Java developer » Microsoft SQL server database administration » Microsoft SharePoint developer
  30. 30. 30 • Alliances
  31. 31. 31 • Awards CLOVER INFOTECH recognized at CIO Choice 2014: • Best Application Delivery Platform • Best Database Solution Support CLOVER INFOTECH recognized at CIO Choice 2013: • Best Database Solution Support
  32. 32. 32 • Why Clover Infotech? Access to top Management Best in class technology expertise Rich experience in BFSI segment Innovative and scalable solutions tailored to increase ROI Adherence to Service Level Agreement (SLA) 24x7 support infrastructure
  33. 33. Thank You