ClearMechanic enables service centers to visually sell repairs with real-time photos, videos and diagrams.
Our award-winning web and mobile applications (iPhone and Android) enable service technicians to instantly share photo and video evidence of needed repairs. Photos and videos are stored permanently for follow-up marketing. We help to close 20-40% more sales attempts.
4. How ClearMechanic Works
Dealer takes photos or videos, CM does the rest.
Step 1 Step 2 Step 3 Step 4
Take photos and videos CM sends images to Customers see real-time “Visual Selling” improves
with CM mobile apps. customers and advisors. images of their vehicles. close rate by 20-40%.
Technician or Advisor ClearMechanic Customer CM Data and Case Studies
5. Instantly Send Inspection Photos and Videos
Post vehicle photos and videos instantly to your website.
Send directly to customers by e-mail and text message.
6. Key Milestones
Top iPhone and Android apps for service centers
• Over 10,000 registered technicians and service personnel
• Over $25 million of service recommendations delivered
7. High-Quality Inspection Photos and Videos
ClearMechanic's iPhone and Android mobile applications post
inspection photos and videos instantly to your website.
8. Proprietary Expert Diagrams
CM has developed the industry‟s best database of
technician-approved, consumer-friendly diagrams.
9. Why Use ClearMechanic?
Increase Sales Immediately through Visual Selling
Inspection photos, videos and diagrams get customer to say “Yes.”
Get Customer Approval Quickly
Instantly sending vehicle photos by text and e-mail gets a quicker “Yes.”
Client Testimonials
“This is the future of service inspections. We‟ve tried to do real-time video by ourselves for years
but could not make it efficient or automated.”
- Service Director, Young Buick GMC
“We were surprised by how user-friendly ClearMechanic is. Integrating smartphones with our
website and our DMS is a game-changer.”
- General Manager, Magnussen Dealer Group
“Paid for itself in one day.”
- Owner, PMI Fleet Services
13. ClearMechanic Packages: Basic to Gold
Basic Package Silver Package Gold Package
iPhone and Android Real-time DMS All other packages
mobile applications integration included
Post images directly Automated Automated “Visual
to service center e-mail and SMS Declined Service
website text messages to Marketing” to win
customers back lost customers
Real-time video
capability Automated internal API access for
notifications to authorized vendors
Private Analytics service personnel
Dashboard
E-mail info@clearmechanic.com for pricing!
14. Comparison of ClearMechanic Offerings
No Visual CM CM CM
Selling Basic Silver Gold
Customer Approval
Rate of Service 30% 40% 50% 50%
Recommendations
Dollars Per RO $200 $265 $330 $400
Customers See Proof
of Service Need? No Sometimes Frequent Guaranteed
Effort Required by
Service Advisors N/A Moderate None None
Authorization for CM
iPhone and Android
Applications
15. Comparison of ClearMechanic Offerings
No Visual CM CM CM
Selling Basic Silver Gold
Inspection Photos, Videos
Instantly Posted to Shop
Website
24/7 Monitoring of
Images by CM Analysts
All Images Stored
Permanently for Future
Use
“Send” Feature to
Manually E-mail and
Text Message Images
Complete CM Library of
1,000+ Expert Diagrams
16. Comparison of ClearMechanic Offerings
No Visual CM CM CM
Selling Basic Silver Gold
Private Dashboard for
Analytics and Reporting
Real-Time Integration
with Dealer Management
System
Automated Internal
Notifications When Photo,
Video Is Taken
Automated E-mail and
Text Messages to
Customers with Images
17. Comparison of ClearMechanic Offerings
No Visual CM CM CM
Selling Basic Silver Gold
Document Declined
Services
Automated Follow Up on
Declined Services with
Photos, Videos
API Access for
Authorized Vendors (To
Use Photos, Videos)
18. ClearMechanic Basic Offering
Recommended For:
Instantly posting inspection photos and videos to shop website.
CM iPhone and Android
Applications Post Directly to Your Website
20. ClearMechanic Basic Offering
“Real-time video is why I signed up for
this program. It‟s a game changer.”
- Jim Astle, Service Director at Young Automotive
“Real-time video is the future of service
inspections.”
- Mike Allen, Owner at CarFix
Real-Time Inspection Video and Audio
21. ClearMechanic Basic Offering
Click on any RO
in Private
Dashboard to
view details.
Used for
customer follow-
ups, analytics
liability
protection and
warranty.
Custom, Private Analytics Dashboard for Each Client
23. ClearMechanic Silver Offering
Recommended For:
Service centers who want to guarantee customers view inspection images.
Includes real-time DMS integration.
Automated E-mails to Automated Text Messages to
Customers Customers
24. ClearMechanic Silver Offering
Service Advisor
User Presses “Send”
Automated E-mail
and Text
send Customer
Automated E-mail and
Automated Notifications to Service Advisors and Managers
Text
26. ClearMechanic Gold Offering
Recommended For:
Dealers who want to win back lost customers using custom, visual “Declined
Service Campaigns.”
Identify “Declined”
Services where
inspection images
are available
27. ClearMechanic Gold Offering
Visually sell declined
services. Provide the
„wow‟ factor needed to get
the customer‟s attention.
Personalized evidence for
each customer with
photos, videos and
diagrams.
Customize each letter to
the recent vehicle
inspection.
34. ClearMechanic Data and Testimonials
Including photos of customer’s defective part improves sales
conversion rate
Conversion rate without ClearMechanic: 30%-40%
Conversion rate with ClearMechanic: 50%-70%
Especially helpful for leaks, cracks and wear, but used for all recommendations.
Dealership Testimonial:
“Taking pictures adds credibility to our recommendations and makes customers
advocates for our dealership. Customers are wowed by the process.”
Consumer Testimonial:
“You‟re never excited to find out new repairs are necessary. But this was an easy,
educational way of getting Instantly sending vehicle photos by text and e-mail gets a quicker “
information about my car.”
35. Overview of Interactive Service Library
ClearMechanic develops and owns the industry’s most
comprehensive library of expert parts and repair diagrams
9 vehicle systems with approximately 1,000 unique illustrations
3 illustration types: Location, Function and System
Integration options:
1 Frame CM‟s interactive service within dealer‟s web site.
2 Embed CM content into outgoing e-mail campaigns (e.g. declined service letters).
3 Incorporate CM content into online scheduling to “pre-educate” customers.
36. How CM Creates Expert Diagrams
Source Material
CM Illustrators
CM Technicians
CM Customers /
Partners
CM‟s process for in-house illustration development allows for rapid
Instantly sending vehicle photos by text and e-mail gets a quicker “
iteration and new creation of expert content.
37. Sample Expert “Location” Diagram
Instantly sending vehicle photos by text and e-mail gets a quicker “
Sample Location Diagram: Oxygen Sensor
38. Sample Expert “Function” Diagram
Instantly sending vehicle photos by text and e-mail gets a quicker “
Sample Function Diagram: Oxygen Sensor
39. Sample Expert “System” Diagram
Sample Systemsending vehicle photos by text and e-mail gets a quicker “
Instantly
Diagram: Oxygen Sensor