Far South Networks - Wander Web

Presents...
1. Introduction
2. Use Cases
3. Business Cases
a. Service provider
b. Business User
4. Technology
5. Marketing
6. Technology
View
7. Demonstration
Agenda
What do it deliver?
Connectivity
Mobility
Bring this all
together
What is it?
Wanderweb is a cloud based facility,
linking key communications services
and business applications, securely,
via a web browser or mobile app
For the business user, Wanderweb
integrates a low cost device
providing an IOT gateway between
a business’ existing communications
infrastructure and new generation
services
What is it’s purpose?
Facilitates building of connected
eco-systems, comprising of
businesses and individual users, who
may communicate and collaborate
via any internet connection.
Provides enterprise class, unified
communications services to the
SOHO & SMME
Secure, quality multimedia services to
consumers or business users via an
internet-enabled device
Supports a BYOD environment off
minimal CAPEX investment.
Key components?
Web Service: secure provisioning of
services to:
● CPE devices
● Users & their smart devices
User Interface: browser, providing:
● CONNECT: Connectivity, device
directory, monitor and alerts
● TALK: Presence, IM, Voice, Video
and business applications
(receptionist, call centre, CRM, ...)
CPE device:
● “IOT-enabled” gateway
● Full featured, UC featured set
● Service resilience (optional,
PSTN failover...)
Switch between
operators only when
required, minimise
switching fees
POP (interconnect)
PSTN
BYOD Users:
multiple devices,
seamless integration
into business
environment
Single service
provider, one
access point, one
technology
The World of Wanderweb
Other
SaaS
Contact Centre
CRM
Marketeer
Hosted Telephony
GSM
Business tools
& services
Single device
Single connection
Simple installation
Wanderbox
Voice and Internet-of-Things
On-site solution
Gateway to Wanderweb
Wanderbox:
● Router / Firewall
● IOT / WebRTC / SIP Gateway
● Full featured PBX
Small Size / Low
Power:
● Post or courier
Use Cases!
Where does this
fit in?
Use Cases!
New Office Environments
● Instant, low cost infrastructure (WiFi
or “existing” LAN)
● Resilient services over constrained
networks (e.g. ADSL, 3G)
● UC&C & Enterprise features
● Mobility
● Vertical applications, up sell as
required!
● Roadmap features:
○ Video
○ Smart offices / homes
Wanderweb PBX: Call scenario 1
PSTN
Mobile
Other
SaaS
1. Wanderbox
registers and
receives further
instructions
2. Wanderbox
sends details of
devices and
availability to
Wanderweb
3. Mobile worker
registers with
Wanderweb
4. Mobile worker
calls contact,
using
Wanderwbox
WebRTC Gateway
PSTN
Mobile
Other
SaaS
Colleague is not at
desk, but is
present on Mobile
device
WebRTC peer-to-
peer call is
established
Work-at-home
employee calls
colleague
Wanderweb PBX: Call scenario 2
Use Cases!
Legacy Office Environments
● Extending UC&C and Mobility
● Equipment re-use
● VoIP cost saving
● Extending UC and Mobility (to legacy
users):
○ On-net / Own-net “peer-to-peer”
○ Presence
○ Messaging (IM, VM)
● Vertical applications, as required!
IPWanderbox
CPE
FXO/ISDNFXS/ISDN
LAN1
USB
L
A
N
F
X
O
ADSL router
WiFi LTE
Legacy PBX
PSTN
Wander
web
(local) User
1b
(remote) User
2b
IP over
3G/LTE
“WebRTC”
Gateway
User
2a
User
1a
Analog POTS,
or IP phones
User
4a
User
3a
FXS/ISDN FXO/ISDN
(Operator)
ISP installs
Wanderbox
gateway providing
VoIP/SIP services
to legacy PBX
User1 (Service) and
User 2 (Sales) sign-
up with Wanderweb
services
User 2 and User 1
BYOD register with
Wanderweb
Customer
calls sales
staff, User 2
Wanderbox
gateway maps call
to WW identity
User 2 takes call on
smart device, routed
via Wanderweb
WebRTC gateway
Wanderweb Gateway
Business Cases!
Why should I use it?
For the Business User!
Why would I buy it?
Features
● Mobility / BYOD
● One contact number
● Connectivity (IP, www,
telecoms)
● UC&C (IM & Presence)
● Create ecosystems and
groups
Lowest cost barrier to
entry
● Minimal CAPEX:
○ Low cost Wanderbox CPE
○ Low cost infrastructure
(WiFi)
○ BYOD
○ Self installation
● Maximum infrastructure re-use
○ Analogue phones
○ LAN and IP phones
For the Business User!
Why would I use it?
Quality of Experience
● High Definition voice (HD)
● Always connected
(always “in the office”)
● Unrestricted: multiple
“device” login
● Chat Groups
● Video (pending)
Security
● Secure company data (ex-
employees lose their historical
data)
● Encrypted calls
● Secure on site services
For the Business User!
Why would I use it?
Applications as needed:
● Other IP products – email,
security, backup,...
● PBX & Call Center
● Compliant Voice Logger
● Wanderweb roadmap
○ Video
○ CRM
○ Smart Office / home
connectivity (IOT)
Saving money (reduced
monthly bills)
● VoIP benefits
● On-net benefits
● OTT connectivity
For the Reseller /
Service Provider
Why would I sell it?
Easy to Sell:
● Lowest CAPEX
● Clear customer
benefits
● No waiting for
connectivity
Easy to Order:
● Wanderbox: 4 models
● Apply licenses for Services:
○ Wanderweb.CONNECT
○ Wanderweb.TALK
For the Reseller /
Service Provider
Why would I sell it?
Easy to Install:
● Self install (power on)
● No wires (WiFi, LTE)
● Centralised Admin
(NOC)
Additional Revenue
Generation
● Applications: Call Center, Voice
Logger, CRM
● Service provider AaaS:
○ Internet / data
○ Email
○ Hosting (backup)
○ Accounting
Technology View
Where is the
Magic?
● Powerful, low-cost platform
○ Quad-core ARM Cortex-A9 @
1.6GHz
○ 2G RAM, 8G Flash (ext4)
○ WiFi, optional 3G
○ Ubuntu 12.04 LTS (ARM port)
○ Asterisk 11, G.729, Opus, WebRTC
○ Apache, Java 7, MySQL, Node.js
○ Proven Com.X Software
● Built-in iTA
○ Ethernet over USB using proven
FSN iTA architecture
○ Available in 4 FXO, 4 FXS or 2
FXO + 2 FXS with bypass
○ Hardware Echo Cancellation
Wanderbox
Technology
Wanderweb Techology
REST APIs
(stateless)
Java EE
Application
Stack
MySQL
DB
Desktop
In-Browser
WebApp
Mobile
Device
Native App
Wanderbox
/ Com.Xhttps + wss
WebRTC
● New generation Web technology
○ Scalable, stateless REST service
built on Java EE + MySQL
○ HTML5 + AngularJS WebApp
○ Native iOS / Android Apps with
Push Notification
○ 100% Secure HTTP + Websockets +
SRTP
○ WebRTC with ICE/STUN/TURN
● Wanderbox / Com.X
○ Node.js IoT framework
○ Code-on-demand delivered from
Wanderweb service
○ Secure tunnelling of HTTP and SIP
services over Websocket
○ Remote control with no inbound
firewall access required
STUN /
TURN
Branding
Speak
Marketing view
A unique business communication
platform
Secure, web-enabled mobility with
minimal outlay
Carry your business desktop in your
pocket
My Business in
My Pocket
Be Available, Always,
Any device, Any place
Embracing a new paradigm:
Web Real Time
Communications
WebRTC
Free to Roam
Anywhere, Anytime
Zero-cost Mobile Calling
Your Work Extension in
Your Pocket
Feature Review
Show me how? Use cases:
● Administrator
● Maintenaner
● User
Admin:
Organizations
Creating my
organization is as
easy as 1, 2, 3
1
2
3
Admin:
Users
Create and
invite user
User receives
invitation e-mail
with account
activation link
1
2
3
1
Admin:
Devices
Create and
activate device
Copy or e-mail
activation code
Enter activation
code in local GUI
of device
2
3
1
2
3
Admin:
Add extension
Edit device
Add extension
information
Save
Admin:
Device Remote
GUI
Device is online
(green bell)
Click Connect
action
Navigate local
GUI from
anywhere in
the world
1
2
3
Admin:
Device Sync
Click Sync
action
Device and
Wanderweb
auto-sync config
(bi-directional)
Wanderweb and
Local GUI have
same extensions
1
2
3
Admin:
Services
Purchase
licences
Allocate to
users or
devices
Automatic
recurring
User
Home View
(Desktop)
Profile
Favourites
Unified activities
Quick links
Search
Calling
Search
Typeahead search across
People
Groups
Devices
People
Manage
personal and
group contacts
E-mail person
Call person
Soon: datamine
for profile pix
and other info
Groups
Share
Collaborate
Edit
Chat
Create
Invite
Text Chat
Instant Messaging
Priority & DND options
Unified Activity Timeline
Calls
Chats
Status Updates
Invitations
Voice mail
User
Home View
(Tablet or Mobile)
Incoming
Call
Mobile: push
notification
Desktop: popup
Outgoing Call
Search contacts
Recent call list
Optional phone
keypad
Demonstration
Prove it to me!
Wanderweb environment
WLAN
WWW
Matt2 (101)
Grant2 (102)
Grant3 (103)
Matt3 (104)
Matt2 (101)
Grant2 (102)
Switchboard
(100)
VoIP DDI
021-700 8260
LTE
LAN
Q & A
What did you say? Also visit our booth
for some 1-on-1 time!
1 von 46

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Far South Networks - Wander Web

  • 2. 1. Introduction 2. Use Cases 3. Business Cases a. Service provider b. Business User 4. Technology 5. Marketing 6. Technology View 7. Demonstration Agenda
  • 3. What do it deliver? Connectivity Mobility Bring this all together
  • 4. What is it? Wanderweb is a cloud based facility, linking key communications services and business applications, securely, via a web browser or mobile app For the business user, Wanderweb integrates a low cost device providing an IOT gateway between a business’ existing communications infrastructure and new generation services
  • 5. What is it’s purpose? Facilitates building of connected eco-systems, comprising of businesses and individual users, who may communicate and collaborate via any internet connection. Provides enterprise class, unified communications services to the SOHO & SMME Secure, quality multimedia services to consumers or business users via an internet-enabled device Supports a BYOD environment off minimal CAPEX investment.
  • 6. Key components? Web Service: secure provisioning of services to: ● CPE devices ● Users & their smart devices User Interface: browser, providing: ● CONNECT: Connectivity, device directory, monitor and alerts ● TALK: Presence, IM, Voice, Video and business applications (receptionist, call centre, CRM, ...) CPE device: ● “IOT-enabled” gateway ● Full featured, UC featured set ● Service resilience (optional, PSTN failover...)
  • 7. Switch between operators only when required, minimise switching fees POP (interconnect) PSTN BYOD Users: multiple devices, seamless integration into business environment Single service provider, one access point, one technology The World of Wanderweb Other SaaS Contact Centre CRM Marketeer Hosted Telephony GSM Business tools & services Single device Single connection Simple installation
  • 8. Wanderbox Voice and Internet-of-Things On-site solution Gateway to Wanderweb
  • 9. Wanderbox: ● Router / Firewall ● IOT / WebRTC / SIP Gateway ● Full featured PBX Small Size / Low Power: ● Post or courier
  • 10. Use Cases! Where does this fit in?
  • 11. Use Cases! New Office Environments ● Instant, low cost infrastructure (WiFi or “existing” LAN) ● Resilient services over constrained networks (e.g. ADSL, 3G) ● UC&C & Enterprise features ● Mobility ● Vertical applications, up sell as required! ● Roadmap features: ○ Video ○ Smart offices / homes
  • 12. Wanderweb PBX: Call scenario 1 PSTN Mobile Other SaaS 1. Wanderbox registers and receives further instructions 2. Wanderbox sends details of devices and availability to Wanderweb 3. Mobile worker registers with Wanderweb 4. Mobile worker calls contact, using Wanderwbox WebRTC Gateway
  • 13. PSTN Mobile Other SaaS Colleague is not at desk, but is present on Mobile device WebRTC peer-to- peer call is established Work-at-home employee calls colleague Wanderweb PBX: Call scenario 2
  • 14. Use Cases! Legacy Office Environments ● Extending UC&C and Mobility ● Equipment re-use ● VoIP cost saving ● Extending UC and Mobility (to legacy users): ○ On-net / Own-net “peer-to-peer” ○ Presence ○ Messaging (IM, VM) ● Vertical applications, as required!
  • 15. IPWanderbox CPE FXO/ISDNFXS/ISDN LAN1 USB L A N F X O ADSL router WiFi LTE Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones User 4a User 3a FXS/ISDN FXO/ISDN (Operator) ISP installs Wanderbox gateway providing VoIP/SIP services to legacy PBX User1 (Service) and User 2 (Sales) sign- up with Wanderweb services User 2 and User 1 BYOD register with Wanderweb Customer calls sales staff, User 2 Wanderbox gateway maps call to WW identity User 2 takes call on smart device, routed via Wanderweb WebRTC gateway Wanderweb Gateway
  • 17. For the Business User! Why would I buy it? Features ● Mobility / BYOD ● One contact number ● Connectivity (IP, www, telecoms) ● UC&C (IM & Presence) ● Create ecosystems and groups Lowest cost barrier to entry ● Minimal CAPEX: ○ Low cost Wanderbox CPE ○ Low cost infrastructure (WiFi) ○ BYOD ○ Self installation ● Maximum infrastructure re-use ○ Analogue phones ○ LAN and IP phones
  • 18. For the Business User! Why would I use it? Quality of Experience ● High Definition voice (HD) ● Always connected (always “in the office”) ● Unrestricted: multiple “device” login ● Chat Groups ● Video (pending) Security ● Secure company data (ex- employees lose their historical data) ● Encrypted calls ● Secure on site services
  • 19. For the Business User! Why would I use it? Applications as needed: ● Other IP products – email, security, backup,... ● PBX & Call Center ● Compliant Voice Logger ● Wanderweb roadmap ○ Video ○ CRM ○ Smart Office / home connectivity (IOT) Saving money (reduced monthly bills) ● VoIP benefits ● On-net benefits ● OTT connectivity
  • 20. For the Reseller / Service Provider Why would I sell it? Easy to Sell: ● Lowest CAPEX ● Clear customer benefits ● No waiting for connectivity Easy to Order: ● Wanderbox: 4 models ● Apply licenses for Services: ○ Wanderweb.CONNECT ○ Wanderweb.TALK
  • 21. For the Reseller / Service Provider Why would I sell it? Easy to Install: ● Self install (power on) ● No wires (WiFi, LTE) ● Centralised Admin (NOC) Additional Revenue Generation ● Applications: Call Center, Voice Logger, CRM ● Service provider AaaS: ○ Internet / data ○ Email ○ Hosting (backup) ○ Accounting
  • 23. ● Powerful, low-cost platform ○ Quad-core ARM Cortex-A9 @ 1.6GHz ○ 2G RAM, 8G Flash (ext4) ○ WiFi, optional 3G ○ Ubuntu 12.04 LTS (ARM port) ○ Asterisk 11, G.729, Opus, WebRTC ○ Apache, Java 7, MySQL, Node.js ○ Proven Com.X Software ● Built-in iTA ○ Ethernet over USB using proven FSN iTA architecture ○ Available in 4 FXO, 4 FXS or 2 FXO + 2 FXS with bypass ○ Hardware Echo Cancellation Wanderbox Technology
  • 24. Wanderweb Techology REST APIs (stateless) Java EE Application Stack MySQL DB Desktop In-Browser WebApp Mobile Device Native App Wanderbox / Com.Xhttps + wss WebRTC ● New generation Web technology ○ Scalable, stateless REST service built on Java EE + MySQL ○ HTML5 + AngularJS WebApp ○ Native iOS / Android Apps with Push Notification ○ 100% Secure HTTP + Websockets + SRTP ○ WebRTC with ICE/STUN/TURN ● Wanderbox / Com.X ○ Node.js IoT framework ○ Code-on-demand delivered from Wanderweb service ○ Secure tunnelling of HTTP and SIP services over Websocket ○ Remote control with no inbound firewall access required STUN / TURN
  • 26. A unique business communication platform Secure, web-enabled mobility with minimal outlay Carry your business desktop in your pocket My Business in My Pocket Be Available, Always, Any device, Any place
  • 27. Embracing a new paradigm: Web Real Time Communications WebRTC Free to Roam Anywhere, Anytime Zero-cost Mobile Calling Your Work Extension in Your Pocket
  • 28. Feature Review Show me how? Use cases: ● Administrator ● Maintenaner ● User
  • 30. Admin: Users Create and invite user User receives invitation e-mail with account activation link 1 2 3
  • 31. 1 Admin: Devices Create and activate device Copy or e-mail activation code Enter activation code in local GUI of device 2 3
  • 32. 1 2 3 Admin: Add extension Edit device Add extension information Save
  • 33. Admin: Device Remote GUI Device is online (green bell) Click Connect action Navigate local GUI from anywhere in the world 1 2 3
  • 34. Admin: Device Sync Click Sync action Device and Wanderweb auto-sync config (bi-directional) Wanderweb and Local GUI have same extensions 1 2 3
  • 38. People Manage personal and group contacts E-mail person Call person Soon: datamine for profile pix and other info
  • 41. Unified Activity Timeline Calls Chats Status Updates Invitations Voice mail User Home View (Tablet or Mobile)
  • 43. Outgoing Call Search contacts Recent call list Optional phone keypad
  • 45. Wanderweb environment WLAN WWW Matt2 (101) Grant2 (102) Grant3 (103) Matt3 (104) Matt2 (101) Grant2 (102) Switchboard (100) VoIP DDI 021-700 8260 LTE LAN
  • 46. Q & A What did you say? Also visit our booth for some 1-on-1 time!