Jeff Lunz, General Manager of ClarkMorgan Corporate Training, presented in Beijing, Shanghai and Shenzhen. His presentation is freely available.

1. Developing Your
Own Internal
Leadership Program

2. Jeff Lunz
Managing Director –
ClarkMorgan Corporate Training
10 Years in Greater China
Hogan Certified
B.A. in Sociology and Asian Studies
MBA, Rutgers University

3. • The External Environment
• Our Internal Environment
• Creating the
right program
• Q&A

4. The External Environment
29% Disengagement
17% Engagement
**2010/2011 Blessing White Survey

5. The External Environment
23.4% are building leaders internally
**Korn/Ferry
Huge Generational Gaps

6. Our Environment
Hiring
Orientation Training 70/20/10
Promotion Execution
Off Boarding
Evaluation

7. Hiring

9. Hiring
Orientation

10. Hiring
Orientation Training
Promotion Execution
Evaluation Off Boarding

11. Creating the Right Program
Step 1: Identify Needs

12. Step 1
Start with the End in Mind
1. Define Leadership
Your Senior Leaders
Our leaders are not ‘trained’ to manage a
highly creative and innovative organization.
We need a new set of leaders”
--Global electronics company (Korn/Ferry)

13. Step 1
Start with the End in Mind
1. Define Leadership
Your Senior Leaders
Line Managers
Your Target Group

14. What type of leaders are
your trying to develop?

15. Leadership Qualities
Passionate Teamwork
Perspective Persistence
Creativity Open-minded
Organization skills Integrity
**Jonathan Bynes, MIT

16. Looking Inwards
Q: What qualities do
Chinese appreciate in
their leaders?

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ClarkMorgan “Leadership Quality Survey 2010” – 203 respondents
nd
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Looking Inwards
ag
Qualities out of Total Respondents (203)
in
g

18. Qualities of a Leader
Western Chinese
• Passionate • Caring
• Perspective • Authoritative
• Creativity • Open-Minded
• Organization skills • Charismatic
• Teamwork • Intelligent
• Persistence • Good Communicator
• Open-minded • Responsible
• Integrity • Decisive

19. Step 1
Start with the End in Mind
1. Define Leadership
Your Senior Leaders
Line Managers
Your Target Group
Human Resources
Global HR

20. Top 10 Areas of Development
Creativity
Conflict Management
Dealing with Paradox
Developing Direct Reports and Others
Dealing with Ambiguity
Inspiring Others
Innovation Management
Managing Vision and Purpose
Motivating Others
Strategic Agility
1.Source: Korn/Ferry Executive Competency Assessment Research, 2011
2.Mapping the Global Future, National Intelligence Council, 2004

21. Step 1
Start with the End in Mind
1. Define Leadership
2. Continue to Refine
3. Manage Expectations

22. Creating the Right Program
Step 1: Identify Needs
Step 2: Design Course

23. Step 2
Use Different Approaches:
Case Studies
Discussion
Problem Solving
Simulations
Multimedia/Video
Practical Tools

24. Step 2

25. Creating the Right Program
Step 1: Identify Needs
Step 2: Design Course
Step 3: Select Trainer
Two Birds, One Stone!
Step 4: Deliver Course
Step 5: Follow Up/Reinforce
Remember 70/20/10!

26. Our Environment
Hiring
Orientation Training
Promotion Execution
Off Boarding
Evaluation

28. It’s about creating an eco-system
Understand the External Environment
Refine the Internal Environment
Push your team to evolve