Using visuals to help communities make decisions based on a Groundwater protection issue in Central Oregon and engaging the Latino community in a communities vision
2. Visuals
Visuals include, video, drawings, pictures, charts …
Will describe how I used visuals to solve a complex
community problem and to do visioning and then
provide some other examples.
Please ask questions during the webinar.
3. Using Visuals – Groundwater Video
VIDEO
Groundwater contamination
Very contentious issue
This is a story of the committee and the outreach done
in year 3.
First couple committee meetings tried to address all
aspects at once – Too complicated – We needed focus!
8. What do we do?
Solution Scenarios
1. Do nothing
2. Solve for drinking water only
3. Monitor groundwater
4. Develop a phased approach to
septic solutions
5. “One size fits all”
8
9. Do nothing
Currently, ATT Systems are required to be installed in
most areas as existing systems fail
Possible Outcomes Unknowns
Government agency may
require earlier deployment
Ongoing well contamination
Discharge into rivers may
become a problem
Public health problems may
occur
High cost to individuals when
systems fail
High costs may be incurred if a
management area is declared
Only ATT options available
What is the rate of
contamination?
What is the impact to the
river?
If groundwater becomes
highly contaminated, what is
the effect on properties,
tourism and economic
development?
9
10. Drinking Water and Groundwater
Groundwater is found in
layers
Gravity pulls the water down
The lowest levels have the
oldest water
Drinking water can be drawn
from any layer of
groundwater
10
11. Solve for drinking water only
Public water systems eliminate health risk to drinking water
Possible Outcomes Unknowns
Eliminate risks to drinking
water
Government agency may require
groundwater protection
Groundwater contamination
may affect rivers
ATT systems will still be
required as systems fail
Can we allow continued
groundwater contamination?
How will the public water
system be managed?
How will the cost of a public
water system be covered?
Would a public system
require a Goal 11 exception? *
* Goal 11 is a State land use rule that prohibits
public systems in rural areas
11
12. Monitor groundwater
Implement a regular groundwater testing program to
reveal contamination trends
Possible Outcomes Unknowns
More and better data on
groundwater contamination
Data may indicate something
more must be done
Data may indicate nothing
more must be done
What is the design of the
program?
How will the program be
managed?
How will the cost of the
program be covered?
12
13. Phased septic solutions
Implement septic solutions base on level of risk
Possible Outcomes Unknowns
Costs are incurred as needed
Multiple solutions deployed
(most effective and cost
effective)
Solutions in one area may
reduce the need for solutions
in other areas
How will the high risk areas
be determined?
How will the approach be
managed?
How will the solution costs be
shared and covered?
What are the solution
options?
13
14. “One size fits all”
Require all lots to employ the same solution
Possible Outcomes Unknowns
Inefficient: over-solve some
areas and under-solve others
High cost
Why would we choose this?
14
15. Outreach & Recommendations
Developed recommendations
over 6 months
Outreach to over 250 citizens
while developing the
recommendations
Crafted the
recommendations document
while doing outreach
18. In 1949 "According to a nationwide survey:
More doctors smoke Camels than any other cigarette."
18
19. How did we dispose of chemicals?
In the 60’s, we disposed of chemicals such as:
Paint
Gasoline
Paint thinner
Used motor oil
By pouring them on the ground
Seemed like a good way to clean
out the garage!
19
20. The Final Meeting
August of 2013
Joint Deschutes County Planning and Commissioner
meeting.
Director of DEQ Attended
Recommendations were accepted by the county and
DEQ
23. Activities
Winter of 2013-14 – Met with Bend 2030
Developed materials for Latino conversation
Held first conversation in April 2014 (small groups)
Held second conversation in June 2014
June 29 conversation focused on community center
27. Other Links
YouTube videos
Civilsay.net
ConceptsCaptured.com
Uses of Graphic Recording
World Café Graphic
Moment of Oh Book ebook
28. Observations about visuals
Visuals should be simple & understandable
Use visuals to focus the group
Use visuals to display complex information
Use visuals to maintain context
Visual stories allow people to start where they want
Reuse content when you can
29. Thank You for Coming!
John Blakinger, Blakinger Associates
Helping Communities Reach Durable Decisions
CivilSay.net
John@Blakinger.com
541.593.9394
Teresa Blakinger, Concepts Captured
Visual Facilitation, Graphic Recording
Teresa@ConceptsCaptured.com
541.647.8029
Hinweis der Redaktion
Do poll questions here.
Before the county created the ordinance there was a community meeting with Sheriffs for security
There were law suits and one commissioner was not re-elected.
Much mis-information, opaque scientific information
During the first couple of meetings we spoke about golf courses, livestock, bad data, bad science, nitrates as not a health risk, pharmaceutical as a health risk, costs of the ATT systems, Financial distress of the community, cluster sewer systems, leaking old systems….
It was a pinball machine – we needed focus
To focus the committee created a shortened version of the graphic
Asked committee members to add post-its to expand lists
Then added the post-it items to the list getting this graphic
One of the keys to the coming up with recommendations was first coming up with questions and then over time answering the questions (or deciding a questions was not important/relevant)
The well test data was very difficult to view and get an understanding of.
Some self proclaimed experts said they looked at the data and there was no issue (trust me I know)
It was important to let residents make up their own mind by seeing the data in an understandable way
Real Estate Transaction well tests
Blue less 1mg nitrates/liter (10 is above public water maximum)
Green 1 – 3
Yellow 3 – 6
Orange 6 – 10
Red 10 and above
Every individual experiences a progression of reactions or stages when confronted with a problem. These stages are a gauge of the level of commitment the person has toward resolving the problem
First: What “What are you talking about?”
Second: No “No! That is not a problem for me – I’ve got other things to worry about”
Third: Oh “Oh that will impact me, I guess I need to do something”
Fourth: Whoa “Whoa, are these the only alternatives – I don’t like any of them” and Whoa we need more people to get to Oh before we talk about solutions.
Fifth: Let’s Go “Let’s go, we picked the best alternative”
Where are you on this curve?
After answer many questions over 2 years all committee members were beyond Oh on the curve.
We then had to come up with solutions. As with the first few meetings were easily got into the weeds with specifics so we came up with high level scenarios.
The do nothing scenario is key to help define why we need to do something.
Defining the do nothing scenario is essential to describing why something must be done. It helps people at No to get to Oh
Be up front about what we don’t know
Goal 11 is a State land use rule that states public systems cannot be installed in rural areas
Describe the difference between drinking water and groundwater
The next 3 slides are from the beginning of our outreach presentation.
The curve is described in an earlier slide.
Start the meeting with the curve. Explain the curve in 1 minute, ask attendees where they are.
Starting with a question to each person opens up the room, and people see that others are in different places, and depending on the response you may adjust the focus of the meeting. If most are at No focus on why we need to do something if most at at Oh or higher focus on possible solutions.
After that each committee member then described there “moment of Oh” – a piece of information that made them think “Oh I (we) really do need to do something about this”
We also had 3x5 cards of the curve handed out and asked that participants circle where they are at the end of the meeting, add any questions/comments to the back of the card and return to us.
Over 113,000 doctors surveyed
The point to this slide is that we learn over time and what was ok years ago may not be ok now.
When I was a kid, I thought the ground magically took care of the stuff I poured on it.
Now I know better.
Final outreach meeting for groundwater
The final graphic was developed from the recommendation document.
I presented to the local Citizens Action Group 3 times. (This group led the overturn of the county ordinance and brought legal action)
The first meeting I tried the ‘corporate’ approach with power point – not good
The second meeting I tried flip charts, a bit better but I didn’t get very far (this group has a lot of people at No)
The last meeting I hung this graphic. The response was amazing. 1 person adamantly against said at the end of the meeting he supports all the recommendations. Others said I can see the whole story here.
The vision diagram was developed from the Bend 2030 website and materials.
Example of hand out.
Digitize the graphic and then you can use pieces of it in other materials.
Community Center Graphic left a lot of space for people to add what they think a community center should be about.