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Overview for U.S. Air Force Joint Enterprise-Level Agreeemnt (JELA)

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A DoD-wide Joint Enterprise Level Agreement (JELA) was awarded to Cisco Systems 18 Sep 2014. The JELA helps drive enterprise mission and IT outcomes across DoD and within MILDEPs and ODA’s, and reduces costs, increases efficiencies and enhances mission effectiveness.

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Overview for U.S. Air Force Joint Enterprise-Level Agreeemnt (JELA)

  1. 1. Cisco Confidential 1© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Joint Enterprise-Level Agreement (JELA)
  2. 2. Cisco Confidential 2© 2013-2014 Cisco and/or its affiliates. All rights reserved. Executive Summary DoD-wide Joint Enterprise Level Agreement (JELA) awarded to Cisco Systems 18 Sep 2014 Available to all MILDEPs and Defense agencies 100% Cisco SMARTnet coverage (break/fix support) + network engineering and consulting support, technical education, classified network support Drives enterprise mission and IT outcomes across DoD and within MILDEPs and ODA’s Reduces costs, increases efficiencies and enhances mission effectiveness
  3. 3. Cisco Confidential 3© 2013-2014 Cisco and/or its affiliates. All rights reserved. Path to DoD Sustainment Pre-JELA: • Thousands of contracts across DoD • Inconsistent pricing, limited economies of scale • Coverage gaps • Re-inspection and re-instatement fees • Security vulnerabilities • Limited asset visibility • Non-standard software updates – licensing and compliance issues JELA: • One contract, two pricing models, co-termed performance period • Global 24x365 technical support for all existing Cisco-branded hardware and software eligible for SMARTnet coverage plus new purchases during the period of performance • Next Business Day and limited 4-Hour hardware replacement • Streamlined access to technical services • Visibility - Inventory Collection and Reporting System (ICRS) to manage assets • Classified Network Services • Cisco Technical Education and Cisco Technical Knowledge Library • Engineering and consulting support • Governance structure facilitates DoD, Joint and individual efforts
  4. 4. Cisco Confidential 4© 2013-2014 Cisco and/or its affiliates. All rights reserved. Current support vs. Enrollment in the Cisco JELA (Including Joint Staff and Combatant Commands where Air Force is Executive Agent) *Few contracts have limited 4hr HW Replacement Type of Cisco Support Status Quo (COA 1) Air Force Enrollment in Cisco JELA (COA 2) Number of Cisco Contracts 2100+ 1 Percentage of Network on Contract 56% 100% Future Hardware Purchases 100% entitled NONE YES/All Entitled Level of Network Support Next Business Day Next Business Day 4-hr Hardware Replacement NO* YES/Limited High Touch Operations Management (HTOM) NO YES Inventory Collection and Reporting System (ICRS) Portal NO YES Classified Network Support (CNS) NO YES Subject Matter Expert (SME) Engineering NO YES Consulting Service NO YES Technical Education NO YES Technical Knowledge Library (TKL) NO YES
  5. 5. Cisco Confidential 5© 2013-2014 Cisco and/or its affiliates. All rights reserved. Accelerating the Adoption of Advanced Technologies Through the Advanced Services available under the Cisco JELA, the USAF has the opportunity to Accelerate the Adoption of Advanced Technologies (AT) which in turn enable cost savings, contract efficiency and enhanced security  Network Audits  At the onset, Cisco will be working with the Air Force PMO to plan and deliver Network Audits throughout the Air Force Enterprise  Advanced Technology Examples  Unified Communications/Collaboration - Voice, Video and Collaboration  Security – SourcFire, ISE, etc.  Data Center Consolidation and Disaster Recovery
  6. 6. Cisco Confidential 6© 2013-2014 Cisco and/or its affiliates. All rights reserved. Summary JELA Benefits: • Cost savings and cost avoidance • Ease of doing business – service first vs serialized entitlement • Increases coverage from 56% to 100% • Reduces complexity and cost of contract management (1 vs ~2100) • Ensures software (IAVA) compliance • Increased visibility and cyber security posture • Enhanced operational and cost predictability • Access to additional services • Engineering and Consulting support • Training (Technical Knowledge Library and Cisco Technical Education) • Classified Network Support • 4-hour replacement • Inventory Collection and Reporting System • High-Touch Operations Management
  7. 7. Thank you.

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