Christopher M. Gray has over 20 years of experience in software quality assurance, testing, and management. He has a Bachelor's degree in Sociology and Political Science from Grove City College and an Associate's degree in Church Ministry from Christian International Ministry Training College. His background includes managing testing departments, developing test plans and cases, and ensuring trouble-free software releases. Currently he works as a sales consultant, utilizing his technical skills and customer service experience.
1. Christopher M. Gray
153 McConkey Drive
Buffalo, New York 14223
(716) 867-0417 ChristopherMGray683@gmail.com
Computer Skills Windows and Macintosh Operating Systems
PLSQL Developer 8.1; TOAD 6.3; SQA Suite: Team Test Edition, Automated Test Tool
Microsoft: MS Office, Visual Source Safe, X-Win32 6.1; VMware Workstation 5.5.0
Rumba Mainframe, Lynx, Lotus Notes
Education Grove City College, Grove City, PA
Honors: Dean’s List 4 semesters, honors in Sociology, honors in Political Science
Bachelor of Arts: Sociology, GPA - 3.35, 1991
Bachelor of Arts: Political Science, GPA - 3.49, 1991
Christian International Ministry Training College, Santa Rosa Beach, FL
Associates Degree: Church Ministry, 1999
Work Experience
2016 Sales Consultant. David Chevrolet Buick, Niagara Falls, New York
Developed a successful sales strategy, assisting customers in a professional courteous manner. Maintained strong
and extensive knowledge of all vehicle features with an emphasis on new wireless technology.
2005-2013 Owner/Operator. Hidden Treasures, Buffalo, New York
Running all aspects of an eCommerce business that grew from a hobby to $800,000 in gross sales per year. Sales
of outdoor and hunting supplies through internet retail outlets and company website. Managing finances,
inventory, customer service and website maintenance.
2007-2009 Software Quality Assurance Manager. ValueCentric, LLC, Orchard Park, New York
Relocated to take on the opportunity to establish and oversee the Software Testing Department for web-based
Data Retrieval software serving the Pharmaceutical Industry. Grew the Testing Department from one to six
employees while developing a test process and ensuring trouble free software releases and updates.
2000-2007 Software Quality Assurance Technician. The Rochester Group., Rochester, New York.
Assumed a position as a Test Lead for a new Job Costing software for Xerox Commercial Printers. Also worked
as a team member in Development and Certification Testing of Xerox Sales Software. Writing and
implementing of Test Plans and Test Cases for Web-based software to deliver quality, on-time cost saving
software solutions.
2000-2000 Quality Assurance Technician. Eastman Kodak Co., Rochester, New York.
Opportunity testing software feature functionality. Conducting software installation and upgrades. Coordinated
with managers, engineers and customer service implementing test cases and plans.
1999-2000 Lead Systems Key Operator. Xerox Corporation, Rochester, New York.
Transitioned to a technical field testing printer and software interaction in a customer environment. Coordinated
with engineering to recognize and solve software problems. Promoted to supervisory role of Key Operator which
included training, tracking information and running daily reports.
1992-1998 Customer Service Rep/Shipping Manager. R.W. Lindsay, Inc., Rochester, New York
First point of contact as Inside Salesperson for an Industrial Air Compressor Sales & Service Co, Added the role
of Shipping Manager, responsible for inventory control, purchasing, sourcing of vendors, and coordination of
sales and service departments.
Personal Activities and Interests
I am currently involved in or have participated in the following school, community, church and personal activities:
Community & Church: Little League Baseball; Special Olympics; Christian International Apostolic Network – Licensed
Minister; Sword of the Spirit Ministries – Trustee, Ministry Team Leader, Usher, Teaching; Bethel Express
Ministry Volunteer – after school tutoring program.
School: Christian International - Ministry Training College Ministry Teams
Grove City College - Alpha Omega Housing Group – Chaplain, Fellowship of Christian Athletes – Treasurer,
Law Club; Young Life Christian Outreach.
Personal: Reading; Outdoor Photography; Fishing; Woodworking.