1. CHRISTINA PORTER
PO BOX 491
ST. MARTINVILLE,LA 70582
337-441-5783 337-342-8529
CHRISTINAPORTER82@OUTLOOK.COM
OBJECTIVE:
Experienced professional with a solid background in customer oriented services and
assistance. Desired goal is to obtain a position utilizing my past training and experience
with the opportunity for professional growth based on performance.
PROFILE:
Excellent interpersonal skills, initiative, attention to detail, and follow-through skills.
Promoted and received increased responsibilities due to impressive work performance
throughout work history. Self-motivated, dedicated and consistent performer. Works well
in a fast-paced, high-pressure environment, able and willing to assume additional
responsibilities as needed to accomplish organizational goals Special emphasis on
customer satisfaction and continued relations.
WORK EXPERIENCES:
Day Care//Tutoring (08/2008/ Present) Tutor//Daycare//Homeschool
Teaches children to participate with others of their age group in social interaction as well
as the behavior that will be expected of them when they go on to elementary school.
Exposes them to listening to and discussing stories to improve their comprehension
abilities.
Offers them simple crafts and activities to develop their motor skills.
Supervises their play with learning experience toys like blocks and puzzles.
Trains them to obey simple rules and following regular school procedures.
Teaches simple songs and rhythmic skills.
Evaluates their progress and discusses their readiness for kindergarten with their
parents. May recommend that young or immature children wait another year before
kindergarten.
Bruce’s Food–Cade, LA (8/2013-01/2014) Machine Operator
Obtains customer order and assures that adequate packing supplies are in packing
machine hopper or available at machine.
2. Starts machine and carefully observes initial operation. If satisfactory, upgrades machine
speed to full cycle.
Removes jams when machine shuts down because of malfunction, incorrect packing
materials, etc.
Records production for customer order. Disposes of spoilage in designated manner.
Angelic Touch Inc. –St. Martinville, LA (8/2009-4/2013) Office Assistance
Prepare agendas, materials related thereto, and see that all legal requirements are met.
Responsible for following up on actions of a court, committee, assigned group, etc., to
ensure that decisions are implemented, contracts are prepared, and appropriate parties
notified.
Responsible for establishing and maintaining official documents and records in
appropriate files. May be asked to attend some meetings, seminars, etc., possibly to
take notes or furnish information.
Research for a project or a legal matter.
Supervise subordinate clerical employees.
Receive visits or calls regarding complaints which may be resolved or referred to proper
person for resolution.
Performs such other duties as may be assigned.
Typed documents such as correspondence, drafts, memos, and emails, and prepared 3
reports weekly for management.
Opened, sorted, and distributed incoming messages and correspondence.
Purchased and maintained office supply inventories, and being careful to adhere to
budgeting practices.
Greeted visitors and determined to whom and when they could speak with specific
individuals.
Recorded, transcribed and distributed minutes of meetings.
Subway – Broussard, LA (06/2004- 05/2006) Food Artist, Cashier
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services, or admission; and tabulate bills using
calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Provide information on company procedures or policies.
Sell tickets and other items to customers.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas, and complete other general cleaning duties,
duties such as mopping floors and emptying.
Debbie's Home Health Franklin, LA (2001-2004)
Administrative Assistant
3. Assisted in document scanning (100+/day) and logged them in the company’s
proprietary computer system for future review by other internal departments as well as
the company’s international offices.
Assisted in typing and distribution of confidential letters for senior members daily.
Received “Most Dedicated Intern” award.
Led internship team of 8 in developing new inventory filing system.
Avon Products Manufacturing Inc. - St. Martinville, LA (1999 - 2006) Independent Sales
Representative
Advertising coordination: Coordinates weekly sales programs and special promotions
for retail customers based on merchandise purchased.
Special events: Assists the purchasing department with special projects that are
programmed for extra sales opportunities, i.e., trade shows, holidays, contests, seasonal
specials, etc.
File systems: Maintains weekly records documenting all communication affecting sales
programs and special promotional events.
Proof of performance: Makes copies of weekly ads, covering all the company's markets
and events, and maintains in file for future reference
Reports: Prepares reports and documents to measure results and advise on various
sales and promotional results.
Samples: Provides samples for advertising department and maintains sample room
stock.
Maintains continuous communication with retail, advertising, sales, and purchasing
departments in order to follow through on weekly ads.
Maintains contact with vendors and brokers concerning customer response,
manufacturers' promotional programs, and general scope of market conditions.
Knowledge, Skills, and Abilities:
Thorough knowledge of modern office practices and procedures and the use of office
machines and equipment.
Thorough knowledge of policies and procedures of the county; ability to understand and
interpret pertinent policies and procedures clearly and accurately.
Ability to establish and maintain effective working relationships with supervising
personnel, co-workers, subordinates, the media, representatives from all levels of
government, civic organizations, business professionals, and the general public.
Ability to project a positive, concerned image to the public.
Knowledge of the law as it pertains to county government.
Ability to communicate effectively orally and in writing.
Sufficient skill in typing to complete 60 wpm accurately and the ability to take sufficient
notes at a meeting from which to prepare an accurate record of events.
QUALIFICATIONS:
Patience, tact, and good problem-solving ability.
4. Good communication skills.
Knowledge of principles and processes for providing customer and personal services.
Basic mathematical ability; e.g., ability to make change.
Willingness to accept part-time work; work on weekends, holidays, and evenings.
EDUCATION:
2014-Present Ashford University- Early Childhood Education
2012-2013 South Louisiana Community College --PTC--Graduation May2013
2008-2011- Volunteer work at Early Head Start, Head Start, Early Learning Center St.
Martinville, La 70582 while son was in school.
2001-2003 Northwestern State University Business Administration; Computer Science.
2003 -2003 First Professional Real Estate School, Inc. , New Orleans, LA--Certificate
Program 1 day class.
1997 – 2001 St. Martinville Senior High, St. Martinville, LA--Diploma Graduation, May 2001