My session focused on my forthcoming book, The 12 Principles of Agile IT Governance. I presented some tactical measures that allow for deployment of these key principles.

1. The 12 Principles of Agile IT
Governance
Chiranjeev Bordoloi
cj@aeternocorp.com
646.678.2044
06/20/12 Copyright – Aeterno Corporation 1

2. Focus on Stakeholder Satisfaction
 Shareholder satisfaction with ROI on
Technology Investments
 Improvement in Management’s
Technology Quotient
 Employees feeling like they work for
a tech savvy company
 Company’s brand perceived well in
the open source community
06/20/12 Copyright – Aeterno Corporation 2

3. Harness Change for Competitive
Advantage
 Make small investments in
skunkworks projects that target one
business metric (e.g. EBITDA)
 Change technology strategy to align
with changes in business strategy
 Create a culture that is adaptive to
change
06/20/12 Copyright – Aeterno Corporation 3

4. Deliver results within 2 months
 Expose a clickable UI
 Gather feedback and factor into
sprint planning
 Release 1 in production within 1 -2
Quarters with tangible impact on
business metrics
 Expose APIs and encourage
hackathons
06/20/12 Copyright – Aeterno Corporation 4

5. Facilitate Daily Collaboration
 Do technology executives have
offices on the same floor as business
executives?
 Do business users have frequent
informal conversations with
technology team members?
 Measure business & technology
collaboration
06/20/12 Copyright – Aeterno Corporation 5

6. Support Motivated Individuals
 HR performance measurement
metrics aligned with business
objectives
 People-Process-Technology Linkage
 Identify, Support and Reward
Passionate, Business-savvy
Technologists
06/20/12 Copyright – Aeterno Corporation 6

7. Facilitate Face-to-Face Dialogue
 Quarterly business and technology
briefing events
 Weekly business and technology
executive meetings
 Skype video or conference room
meetings for a daily stand-up
 Train people how to convey critical
information in less than <1 Minute
 Publish notes and follow-up
06/20/12 © Copyright – Aeterno Corporation 7

8. Simplify Progress Measures
 Tools that business users like better
than what they had
 Waning feature functionality
requests
 ZERO negative comments about
application performance and uptime
 Every technology initiative should
impact 1 – 3 business metrics
06/20/12 © Copyright – Aeterno Corporation 8

9. Encourage a Sustainable Pace
 Identify the optimal rhythm of your
team that maximizes productivity
 Measure Burn Out
 Incent healthy nutrition and exercise
 Discuss sustainability of pace in
project retrospectives
 Publicize corporate wellness
programs
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10. Pay Attention to Technical
Excellence
 IBM’s Distinguished Engineer &
Fellow Program
 Google Fellow Program
 Measure growth and quality of
intellectual property portfolio
06/20/12 © Copyright – Aeterno Corporation 10

11. Simplicity is Key
 If you can’t explain it to your mother,
it is not simple
 Its ok to not do busy work to fill your
day; put more thought into a user
story instead
 Maximize the amount of work not
done so you can focus on the work
that does get done
06/20/12 © Copyright – Aeterno Corporation 11

12. Build Self-organizing Teams
 Publish business problems and seek
solutions, not job openings
 Train business and technology users
how to think about architecture,
requirements and design
 Actively harvest institutional
knowledge
06/20/12 © Copyright – Aeterno Corporation 12

13. Tune & Adjust
 Set intervals to discuss what is
working
 Identify patterns that maximize
productivity
 Tune & Adjust behaviors that result
in a culture of happy excellence
© Copyright – Aeterno Corporation
06/20/12 13

14. Instructor Contact Info
Chiranjeev Bordoloi
Chief Executive Officer
Aeterno Corporation
www.aeternocorp.com
cj@aeternocorp.com
646.678.2044
Copyright – Aeterno Corporation
Grant of reproduction and distribution rights to
EGRC and NMI LLC
06/20/12 © Copyright – Aeterno Corporation 14