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1. It’s not
(Hint:
about awards)
© 2012, Bruce O. Mabee
Milestone Partners, LLC
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2. 1. Yes, eLearning is cheaper. When is it better?
2. Olympic lessons: What’s larger than a World Record?
3. What did winners do that others didn’t do?
4. How will you help your organization win?
© 2012, Bruce O. Mabee
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3. Today, the sophistication of learning technologies is buzzing!
About 180 apply to ASTD every year. I see a small percentage –
about 50 in the last few years.
But WOW! The best ones undercut my cynicism. If you’re seeing “all glitz,
narrow results,” you’ve missed these. The best win more than awards!
This session is not slick. I’m Org Change Consultant, not tech guru.
Ten years as Evaluator & Judge for ASTD and OD Network of Chicago.
35 years as internal & external OD consultant.
The slides do not tell the stories, but these notes may help you see the
framework and help those who attended the session to remember the stories.
The point is for any of us to grab what we can bring to our current work.
© 2012, Bruce O. Mabee
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4. (2012-BEST).
(2012-BEST Award).
(2011). "Online Training College."
(2011). "Business-Environment Supported Training."
(2011). "Enterprise Evaluation Framework.”
(2010). "Coaching Based Leadership Development."
(2010). "Leaders Lounge."
(2010). "My Courses" Competency Certification & Mapping.
(2010). "Breakthrough."
(2010). "mpowering Employees…World-Class Safety."
© 2012, Bruce O. Mabee
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5. Yes, eLearning is cheaper, but
the Winners …
© 2012, Bruce O. Mabee
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6. Yes, eLearning is cheaper, but
the Winners …
Larger Outcomes
 ___________ ?
 ___________ ?
… and saved money
© 2012, Bruce O. Mabee
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7. Yes, eLearning is cheaper, but
the Winners …
Took whatever actions fit
the larger outcomes
(eLearning and much more)
© 2012, Bruce O. Mabee
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8. Yes, eLearning is cheaper, but…
What outcomes
That
are “Larger”? This
The other
thing
(What outcomes were
much bigger than the gold
in the London Olympics?)
© 2012, Bruce O. Mabee
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9. A popular framework for larger outcomes
Level 1: Did they like it?
Level 2: Learned what?
Level 3: Working differently now?
Level 4: Business results?
© 2012, Bruce O. Mabee

10. Level 1: Did they like it?
Level 2: Learned what?
Level 3: Working differently now?
Level 4: Business results?
Level 5: ROI: Worth the costs? (Jack Phillips)
© 2012, Bruce O. Mabee
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11. Level 1: Did they like it?
Level 2: Learned what?
Level 3: Working differently now?
Level 4: Business results?
Level 5: ROI: Worth the costs?
… How can we expand further?
© 2012, Bruce O. Mabee
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12. Level 1: Did they like it?
Level 2: Learned what?
Level 3: Working differently now?
Level 4: Business results?
Level 5: ROI: Worth the costs?
… How can we expand further?
Level 6: Stakeholder ROI? Customers? Employees? Triple BL?
© 2012, Bruce O. Mabee
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13. Level 1: Did they like it?
Level 2: Learned what?
Level 3: Working differently now?
Level 4: Business results?
Level 5: ROI: Worth the costs?
… How can we expand further?
Level 6: Stakeholder ROI? Customers? Employees? Triple BL?
Level 7: Innovation? Impact on trends?
© 2012, Bruce O. Mabee
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14. Level 1: Did they like it?
Level 2: Learned what?
Level 3: Working differently – behavior
Level 4: Business results?
Level 5: ROI: Worth the costs?
… How can we expand further?
Level 6: Stakeholder ROI
Level 7: Innovation
© 2012, Bruce O. Mabee
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15. Cases
• Behavior Change
• Stakeholder ROI
• Innovation
© 2012, Bruce O. Mabee
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16. Case
“My
Courses”
(People support what they help create)
© 2012, Bruce O. Mabee
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17. Case
“Online Training College”
(Building massive partnerships)
© 2012, Bruce O. Mabee
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18. Case
“Leaders Lounge”
(Execs have no time, right?)
© 2012, Bruce O. Mabee
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22. (Did I mention
“repeatedly”?)
© 2012, Bruce O. Mabee
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23. For some of us, an opportunity!
Only a few deep, collaborative partnerships
with external stakeholders were even noted.
Thus, future award points are waiting!
© 2012, Bruce O. Mabee
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25. • Address what keeps sponsors awake
• Engage stakeholders as communities
• Test & revise -- repeatedly
© 2012, Bruce O. Mabee
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26. To put it simply…make your eLearning
© 2012, Bruce O. Mabee
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27. bmabee@aol.com
© 2012, Bruce O. Mabee
Milestone Partners, LLC
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