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CHERI NUNN
Ph: +61 2 4571 3809
E: hawksmark@aapt.net.au or
todayathome@aapt.net.au
Dear Sir/Madam
I trust you are well.
I am actively seeking employment with a company who can see the benefits of the expertise I can
bring to your organisation.
I am currently available 5hours per day, Tuesday, Wednesday & Thursday.
I have extensive experience in working with Distributors, Resellers, Chanel Partners & Customers.
In my most recent role I was asked to assist in the ISR training of International & local staff at times.
I was also charged with the care of any Legacy Customers, Resellers & Distributors
I was also assigned to management & relationship building of legacy resellers which included the
responsibility of arranging, monitoring & tracking of Thin Client hardware evaluation products for the
customer after determining the right product for the need in their IT environment.
More than a few of the customers I liased with are/were high level government staff, Fortune 500
companies + SME in the private sector, on a local, national & international level.
PROFILE
I have 30 years’ experience in Telephone Sales, Lead Generation, Product
control, Customer Relations, Consulting & Appointment Setting, onsite & for
the last 10.5 years, 100% remotely from my home office, using remote access
tools extensively, such as, Citrix Gateway & SalesForce.com for this major
Global, IT supplier, Vendor & Distributor
Marketing, Sponsorship Sales, Appointment Setting & Ad Space Sales.
I am honest, hardworking and will give 110% to you, in strict confidence.
Contract or Employment options considered.
I am comfortable working scripted or unscripted as telephone techniques don’t
really change, product knowledge, patience & commitment is the key to
success in any field and knowing the right questions to ask in order to secure
the appointment or sale.……Think, Outside The Box.
I have worked extensively with Distributors & Channel Partners from a Vendor
point of view, to ensure the customer is given the level of care needed to grow
their business
I have no fear of making that 1st
cold call
SKILLS
Basic computer knowledge (Excel, Powerpoint , Microsoft word)
Exceptional organisational, communication & time management skills
Committed to Follow up for close
Persistent without being aggressive
Up to a challenge
Very rarely let the door close (by a prospect)
Legible handwriting
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Creative with the right tools
Extensive knowledge of SalesForce.com
EXPERIENCE SIMBIENT AUSTRALIA Pty Ltd Concluded - September ‘16
Verbal Contract – Remote 100% Home Office based
APPOINTMENT SETTER, Lead Generator Research for Target Market & Data Entry
Reseller of IT services & Software Development On & Off Shore resources,
solutions.
Target markets: Banking, Financial Institutes, Insurance, government, health etc
Follow on leads via linked in or website, Work with given target lists
Targeting decision makers - CIO, IT Director, Infrastructure Manager, IT,
Managing Director, CFO etc.
Setting qualified appointments.
Schedule appointments for sales representatives to meet with prospective
customers.
Research: to obtain names and telephone numbers of potential customers from
sources such as telephone directories, magazine reply cards, and lists
purchased from other organizations. This involved additional research to
identify the right decision maker
DELL | WYSE (Formerly Wyse Technology Australia) Aug’04-Dec’14
Wyse is a leading manufacturer of cloud computing systems and enterprise-quality
products, end-to-end solutions with better access to supporting services.
Infrastructure, software, endpoints and much more.
LEAD GENERATOR / PRE-SALES CONSULTANT
Pre-sales consulting role – initiate sales an get the buy-in from the client and
connecting to the channel partners
Managing flow - work with client to identify right product depending on user
needs, then arrange logistics to get the product out from warehouse, then
chase aftersales follow-up and the return of the products
The work with channel partners and resellers to ensure customer was provided
correct solutions and support
Vendor that participates in trade shows, follow up of these leads
Cold calling: government, health, private, fortune 500
Strong focus on building report with clients
Qualifying and distribution of leads to RSM’s, relationship building for long term
prospects due to the nature of the technology.
Targeted clients such as Centrelink (Federal IT Director), AFP, ASIO, ASIC &
conversed with all industries Government, Private which included Fortune 500
Working 100% with Salesforce database (remotely)
Administration responsibilities:
Follow up calls from Direct Mail Campaigns
Updating Database when Necessary
Creating necessary reports in Salesforce.com for the team
Co-ordinated meetings and appointment setting for regional sales managers
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Monitoring progress of opportunities, bringing them to a close, engaging the
Regional Sales Managers & Technical team if/when needed.
Monitoring & dispatch of Hardware Thin Client test equipment with follow up
for feedback & retrieval of kits
I also met the needs of customers & resellers who were not comfortable
dealing with Dell direct these are/were classified Legacy Customers & Resellers
In 2012 – Dell bought out Wyse, management changed to China and business
changes made my role redundant
BARTERCARD ‘04
APPOINTMENT SETTER (3 weeks Contract)
A short terms marketing campaign to bring together small business for an
information session on the business (Bartercard is a platform where business
can exchange goods and services with other member businesses )
FUSE IT ‘04
APPOINTMENT SETTER (3 months Contract)
100% cold call, targeting any small local business needing assistance with
website design
Set appointments for 4 sales people
Was offered a team leader role but I required a more flexible work schedule
due to the age of my children, this is no longer an issue.
COMPERATION ’03-‘04
TELESALES (12 months Contract)
Advertising space sales for new IT publication
They participated in trade event sales, sponsorship sales research & marketing
Worked with an extensive list of customers & Media Buyers for HP, IBM,
Microsoft, BMW, Ferrari, Jaguar, Fujitsu, Telstra, Optus, Rolls Royce, QVB, Wyse
Technology
APPLIED TRAINING SOLUTIONS – RTO ‘03
APPOINTMENT SETTER (2.5 month Contract)
For business development managers
Dealing with HR / OH & S
THE LAND NEWSPAPER Nov’00-Nov’02
TELEPHONE SALES REPRESENTATIVE (Part-Time)
Sales of display advertising in a newly introduced monthly section
Targeting Advertisers, with a target market of 18-30 year olds
Responsible for initiating sales to page layout and getting the pages to print on
deadline.
This involved research, proofing, quoting and negotiation
Co-ordinate interviews relevant to feature story content
Co-ordinate material for CD, Video & DVD review
Liaise with production & graphic arts department regards page layout
After sales service (ASS)
HomeMaker & Mum - Life time position but out of the workforce ‘92 – ‘00
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AMP ~ FINSURA ~ BURRELL'S INSURANCE BROKERAGE ’89-‘92
APPOINTMENT SETTING
PAHLMAN INTERNATIONAL (OUT OF BUSINESS NOW) ’86-‘89
TELEPHONE SALES
SHOEY'S (now Bi-Lo North Richmond) ’83-‘86
SHELF FILLER
SEYMOURS PRINTING ’72-‘83
Printing Machinist
Please find list of referees:
Brett Cooper – Director
Simbient Australia Pty Ltd
53 Walker St , North Sydney NSW 2060
Mob: 0416 214 152
Email: brett.cooper@simbient.com.au
www.simbient.com.au
From: Brett Cooper [mailto:Brett.Cooper@simbient.com.au]
Sent: Thursday, 29 September 2016 1:06 PM
To: Cheri Nunn
Subject: Cheri
To whom it may concern,
Cheri has worked for Simbient as a telemarketer for over 2 years.
During that time she has demonstrated many great qualities including a great deal of determination and tenacity
in achieving new business leads and other gaols set by our company. She is also a great team player and
contributor of ideas.
Due a change in direction with regards to our company Cheri’s services were no longer required however I would
have no hesitation in recommending her for any employment.
Regards
Brett Cooper
Sales Director I Simbient
Level 3, 53 Walker St, North Sydney NSW 2060 I W www.simbient.com.au
M +61 416 214 152
_______________________________________________________________
Jane Nicholson (formerly of Simbient)
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Michael Dunne - confirmed
Southern Region Sales Manager
Dell | Cloud Client Computing
phone 0427 250 343
email m_dunne@dell.com
"Cheri is well organised and diligent sales professional, handling long sales cycles and complex solutions. She has an
exceptional ability to connect with people. Her discipline in managing CRM (Salesforce) has helped greatly. A terrific team
member!!."
_________________________________________________________________
Anna Soriano: confirmed
Mob: 0409315012
Email: anna_soriano@dell.com
______________________________________________________________
Richard Eccles - confirmed
Account Director
Alcatel-Lucent
Mob: 0409643157
Email:Rick.Eccles@alcatel-Lucent.com
I worked with Cheri for a number of years during my time at Wyse, Working from home and being disconnected from the
larger team Cheri never faltered in her role supporting our sales operation in ANZ. Providing an excellent channel of
communication to our partners and end user customers and providing a constant stream of leads to the sales team. I recall
once in Canberra at a trade show meeting a then CTO of one of the largest federal departments after introducing myself from
Wyse, he says ahh Wyse how is Cheri getting on. Considering he had never met Cheri face to face, a great compliment
proving that Cheri's style and communication skills stand out from the crowd. If I had budget available I would not hesitate in
bringing Cheri on board
____________________________________________________________
Ward Nash - confirmed
General Manager Asia Pacific and Japan Dell Cloud Client Computing
MoB: 0427 003 327
__________________________________________________________
Referees: Contact details on request:
Dale Cole: Cloud Computing Specialist at Arielcloud – Confirmed
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Without jargon....
Cheri is awesome. She brings me the leads and is always looking for more.
I look forward to more POCs and her dedication to the cause as Dell starts to pump up the revs and smash the landscape as
the world's obvious choice for all future IT strategies.......
Dale
________________________________________________
Steven Caldwell: Marketing Director at Konica Minolta Business Solutions Australia Pty Ltd – confirmed ( formerly Wyse
Marketing Manager)
I can't believe it’s been that long since you were trying to sell me advertising - lol. One of my best hires ;
