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WordPress For Non-
Profits: Website best
practices, collecting
donations, increasing
exposure online
@heartwired_ds #wpyall
A bit about me…
Been in IT for Years
Started using WordPress in 2007
Began my design agency in 2016
@heartwired_ds #wpyall
Design for Nonprofits
While they serve the common good, they also must be run much like a
business, this included their websites.
@heartwired_ds #wpyall
Nonprofits best
supported by a nonprofit
• Invest in a CMS (i.e. WordPress)
• 42% of all nonprofit websites are on WordPress
• The WordPress trademark and the
WordPress.org domain is owned by the
WordPress foundation, a non-profit 501(c)(3)
organization, whose sole purpose is to ensure
that WordPress is freely available, maintained,
and developed. (Source: WPBeginner.com)
This Photo by Unknown Author is licensed under CC BY-SA
@heartwired_ds #wpyall
Why WordPress?
• It’s Free
• It’s easy to learn
• It’s open-source
• It’s customizable
• There is a community
• Built to be social
• Plugins for almost everything
@heartwired_ds #wpyall
Recommended Plugins for starters
Security
Jetpack
Akismet
SSL
Wordfence
Donation Options
Give
WooCommerce
Charitable
Paypal
Optins
Privy
OptinMonster
Bloom
Gravity Forms
@heartwired_ds #wpyall
Storytelling
• Use storytelling to open the
conversation and in turn create
conversions.
• Invite visitors to be the hero of
the story.
• The more you share the more
they will give.
• Highly recommend Building a
Story Brand to help clarify your
message.@heartwired_ds #wpyall
@heartwired_ds #wpyall
Colors matter in
design, they
invoke emotions,
good, bad or
otherwise.
So many colors to choose
from but do they really
matter?
@heartwired_ds #wpyall
Psychology of colors can cost dollars
Up to 90% of first impressions of products can be based on color alone.
Colors matter So does gender appeal
@heartwired_ds #wpyall
Font choice also matters…
@heartwired_ds #wpyall
Knowing your
audience as you
design makes all the
difference.
Many times your client ‘thinks’
they know their donors.
@heartwired_ds #wpyall
Intuitive Navigation
• Easily accessible menu
(Top bar or Left side)
• Short menu titles that
make sense.
• Maximum of one level of
drop-downs so they
don’t get lost.
@heartwired_ds #wpyall
Give donors options
• Matching Gifts
• Fundraisers
• Major Giving
• Mail in donation
• Smile Amazon program
• Workplace Giving
• Philanthropy
• Ideas are endless @heartwired_ds #wpyall
Best Practices
• Keep branding
standard across the
site
• Feature the
donation button
• Make the donation
process easy
• Give visitors other
ways to participate
such as
volunteering.
@heartwired_ds #wpyall
Why they don’t
donate
• Solicitation is
infrequent
• They don’t see how
it will make a
difference.
• They never feel
wanted or needed.
• They receive no
direct personalized
appeal.
• They gave an
unacknowledged
gift in the past.
• They were not asked
to give.
• The timing wasn’t
right.
• The organization’s
mission wasn’t
compelling.
@heartwired_ds #wpyall
Optimizing the design
• Every nonprofit is
different and so are
their donors.
• Colors matter
• Theme
• SEO (Search Engine
Optimization)
• Mission ready
• Get Social
• Content …content …
content …
@heartwired_ds #wpyall
A/B Testing –
Increase Conversions
• Long Form vs. Short Form (Increase 155%)
• Making fields in Optin optional (Increase
275%)
• Reduction of Eye Friction (Increase 135%)
• Less Steps through the process (Increase
166%)
• Adding simple CTA button upfront (Increase
246%)
Reference: MecLabs: Research-based Lead Gen Swipe File
@heartwired_ds #wpyall
Best
Practices
@heartwired_ds #wpyall
Do’s
• Easy to use Navigation
• Use Pictures
• Speed Matters
• Clear CTA
• Keep it Simple
• Secure it!
• Mobilize!
@heartwired_ds #wpyall
Don’ts
• Hide the Donate button
• Self Play Audio or Video
• Bury your story
• Forget to ask … again
• Be scared to ask
• Use big picture files
• Beg
@heartwired_ds #wpyall
Analytics and more
• Google Analytics
• Heat Mapping –
Crazy Egg
• Email Marketing
• Funnels
• Lead pages for
Lead Generation
@heartwired_ds #wpyall
Your clients are
the nonprofit
Not your agency!
1. Have a plan
2. Set expectations
3. Charge them!
4. Have a Heart
Nonprofit work is not free work!
@heartwired_ds #wpyall
Final Thoughts
Use a simple website builder or theme for building a donation site.
Have a strong visual identity (Logos, pictures, fonts, and colors)
Optimize your web design for mobile devices.
Prioritize your online donation forms.
Build loyalty content that makes donors donate.
Make user engagement a priority.
@heartwired_ds #wpyall
Any Questions?
@heartwired_ds #wpyall
References
• https://www.entrepreneur.com/article/233
843#
• https://www.networkforgood.com/nonprofi
tblog/the-psychology-of-color-and-what-it-
means-for-fundraising/
• https://npengage.com/nonprofit-
technology/only-5-content-managment-
systems-drive-62-of-nonprofit-websites/
• https://doublethedonation.com/tips/nonpr
ofit-web-design/
• https://meclabs.com/research/case-
study/research-based-lead-gen-swipe-file
@heartwired_ds #wpyall
Contact Info
Twitter : @HeartWired_DS
Instagram @heartwired_digital
Facebook @HeartWiredTech
Website www.heartwireddigital.com
@heartwired_ds #wpyall

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WordPress Nonprofits Website Best Practices Donations Exposure

  • 1. WordPress For Non- Profits: Website best practices, collecting donations, increasing exposure online @heartwired_ds #wpyall
  • 2. A bit about me… Been in IT for Years Started using WordPress in 2007 Began my design agency in 2016 @heartwired_ds #wpyall
  • 3. Design for Nonprofits While they serve the common good, they also must be run much like a business, this included their websites. @heartwired_ds #wpyall
  • 4. Nonprofits best supported by a nonprofit • Invest in a CMS (i.e. WordPress) • 42% of all nonprofit websites are on WordPress • The WordPress trademark and the WordPress.org domain is owned by the WordPress foundation, a non-profit 501(c)(3) organization, whose sole purpose is to ensure that WordPress is freely available, maintained, and developed. (Source: WPBeginner.com) This Photo by Unknown Author is licensed under CC BY-SA @heartwired_ds #wpyall
  • 5. Why WordPress? • It’s Free • It’s easy to learn • It’s open-source • It’s customizable • There is a community • Built to be social • Plugins for almost everything @heartwired_ds #wpyall
  • 6. Recommended Plugins for starters Security Jetpack Akismet SSL Wordfence Donation Options Give WooCommerce Charitable Paypal Optins Privy OptinMonster Bloom Gravity Forms @heartwired_ds #wpyall
  • 7. Storytelling • Use storytelling to open the conversation and in turn create conversions. • Invite visitors to be the hero of the story. • The more you share the more they will give. • Highly recommend Building a Story Brand to help clarify your message.@heartwired_ds #wpyall
  • 9. Colors matter in design, they invoke emotions, good, bad or otherwise. So many colors to choose from but do they really matter? @heartwired_ds #wpyall
  • 10. Psychology of colors can cost dollars Up to 90% of first impressions of products can be based on color alone. Colors matter So does gender appeal @heartwired_ds #wpyall
  • 11. Font choice also matters… @heartwired_ds #wpyall
  • 12. Knowing your audience as you design makes all the difference. Many times your client ‘thinks’ they know their donors. @heartwired_ds #wpyall
  • 13. Intuitive Navigation • Easily accessible menu (Top bar or Left side) • Short menu titles that make sense. • Maximum of one level of drop-downs so they don’t get lost. @heartwired_ds #wpyall
  • 14. Give donors options • Matching Gifts • Fundraisers • Major Giving • Mail in donation • Smile Amazon program • Workplace Giving • Philanthropy • Ideas are endless @heartwired_ds #wpyall
  • 15. Best Practices • Keep branding standard across the site • Feature the donation button • Make the donation process easy • Give visitors other ways to participate such as volunteering. @heartwired_ds #wpyall
  • 16. Why they don’t donate • Solicitation is infrequent • They don’t see how it will make a difference. • They never feel wanted or needed. • They receive no direct personalized appeal. • They gave an unacknowledged gift in the past. • They were not asked to give. • The timing wasn’t right. • The organization’s mission wasn’t compelling. @heartwired_ds #wpyall
  • 17. Optimizing the design • Every nonprofit is different and so are their donors. • Colors matter • Theme • SEO (Search Engine Optimization) • Mission ready • Get Social • Content …content … content … @heartwired_ds #wpyall
  • 18. A/B Testing – Increase Conversions • Long Form vs. Short Form (Increase 155%) • Making fields in Optin optional (Increase 275%) • Reduction of Eye Friction (Increase 135%) • Less Steps through the process (Increase 166%) • Adding simple CTA button upfront (Increase 246%) Reference: MecLabs: Research-based Lead Gen Swipe File @heartwired_ds #wpyall
  • 20. Do’s • Easy to use Navigation • Use Pictures • Speed Matters • Clear CTA • Keep it Simple • Secure it! • Mobilize! @heartwired_ds #wpyall
  • 21. Don’ts • Hide the Donate button • Self Play Audio or Video • Bury your story • Forget to ask … again • Be scared to ask • Use big picture files • Beg @heartwired_ds #wpyall
  • 22. Analytics and more • Google Analytics • Heat Mapping – Crazy Egg • Email Marketing • Funnels • Lead pages for Lead Generation @heartwired_ds #wpyall
  • 23. Your clients are the nonprofit Not your agency! 1. Have a plan 2. Set expectations 3. Charge them! 4. Have a Heart Nonprofit work is not free work! @heartwired_ds #wpyall
  • 24. Final Thoughts Use a simple website builder or theme for building a donation site. Have a strong visual identity (Logos, pictures, fonts, and colors) Optimize your web design for mobile devices. Prioritize your online donation forms. Build loyalty content that makes donors donate. Make user engagement a priority. @heartwired_ds #wpyall
  • 26. References • https://www.entrepreneur.com/article/233 843# • https://www.networkforgood.com/nonprofi tblog/the-psychology-of-color-and-what-it- means-for-fundraising/ • https://npengage.com/nonprofit- technology/only-5-content-managment- systems-drive-62-of-nonprofit-websites/ • https://doublethedonation.com/tips/nonpr ofit-web-design/ • https://meclabs.com/research/case- study/research-based-lead-gen-swipe-file @heartwired_ds #wpyall
  • 27. Contact Info Twitter : @HeartWired_DS Instagram @heartwired_digital Facebook @HeartWiredTech Website www.heartwireddigital.com @heartwired_ds #wpyall