Charles W. Dietz cdietz@usa.com (847) 486-8220
LinkedIn: http://www.linkedin.com/in/charliedietz
INFORMATION TECHNOLOGY LEADER
þ I am an analytical, collaborative IT professional with a diverse background in
Manufacturing and Supply Chain / Distribution.
þ I am a problem-solver and a process improvement champion.
þ I am a leader that rolls up my sleeves and works side-by-side with my clients and
teams.
KEY QUALIFICATIONS and ACCOMPLISHMENTS
þ Project Management þ Senior-level Experience þ Applications
þ Collaborative þ Infrastructure Development
þ Best Practices Delivery þ M&A Experience þ Service Level Delivery
þ Interpersonal & þ Continuous þ Team Building &
Communication Skills Improvement Customer Satisfaction
þ Portfolio Management
• Drove profitable growth and customer satisfaction by expanding new ERP
software with enhancements to better support the changing requirements of the
business, including: Customer Service Level Reporting, Outbound Logistics
Management and Tracking, and CRM Data Warehouse applications. (EKCO)
• Decreased overhead by 8%, and increased sales volume by implementing
electronic commerce with over 100 trading partners using twelve different EDI
documents. Led the development of a Vendor-Managed Inventory (VMI) system
and a UCC-128 Shipping Container Label Tracking system to support major
retailers’ requirements. (EKCO)
• Increased labor productivity by 20%, and improved the accuracy of both inventory
and shipment contents to above 99%. Led the automation of the finished-goods
warehouses with a RF-based warehouse management system (WMS). (EKCO)
• Extended the ERP systems, and increased software sales by designing and leading
development teams building Java-based, web-enabled supply chain management
applications (SCM, SMI, CRM). (Infor)
SUMMARY JOB HISTORY
Infor Assistant Vice President, Product Architect & Sr. Manager 1997 - 2011
EKCO GROUP CIO / Vice President - Information Technology 1988 – 1997
Prior IT Management Experience at Baxter (Deerfield, IL), Zenith Electronics
(Chicago, IL), and Cummins Engine Company (Columbus, IN and Memphis, TN).
EDUCATION
BME, Cum Laude, University of Louisville
Five year program of 254 quarter hours (equivalent to 158 semester hours), which
today is a Masters degree at U of L.
PROFESSIONAL AFFILIATIONS / CERTIFICATIONS

CPIM (Certified Practitioner in Inventory Management) – AOM / APICS
MPM (Certified Master Project Manager) – AAPM / IPMC
Lean - Six Sigma Green Belt Trained - Chicago Deming Association

Charles W. Dietz cdietz@usa.com Page Two
DETAIL WORK EXPERIENCE
Infor Assistant Vice President, Product Architect & Sr. Manager 1997 - 2011
Developer of computer software for global manufacturing and distribution markets
($2.3B in sales, 8000+ employees).
• Designed and led the development of enhancements and extensions to multiple
ERP and a Warehouse Management systems, including RFID, a CPM and a B2B VMI
offering, support for the Bioterrorism Act of 2002 in tracking products from raw
material point of origin to shipment to the customer, and a Java-based, web Yard
Management System. Maintained the products in compliance with government
requirements and emerging industry trends.
• Led the successful completion of the largest update release to the flagship PRMS
ERP application to meet customer requirements and drive new revenue growth.
Etc……