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Crowdsourcing, Transparency and Results Based Charity Ratings – The Next Generation of Nonprofit Evaluation Presented by Ken Berger, President & CEO NextGen:Charity New York, NY November 19, 2010 *Prototype for purpose of illustration only and in no way represents the final product.
Your Guide to Intelligent Giving Where the Heart Meets the Mind
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],#1 Web Site for Rating Charities – “Your Guide to Intelligent Giving”
The Data Proves Impact ,[object Object],[object Object],[object Object]
(The Nonprofit Marketplace Hewlett Foundation, 2008) *Includes Charity Navigator- evaluates nonprofits and provides meaningful information. ** Includes individuals, foundations, corporations and government funders.
The Explosive Growth of Nonprofits in the US
The Problem
The Solution!: A 3-D View
QUALITIES OF A HIGH IMPACT ORGANIZATION Accountability & Transparency Financial Health ,[object Object],[object Object],HIGHER RISK INVESTMENT LOWER RISK INVESTMENT
Introducing CN 2.0 Financial Health Accountability/Transparency Results More Comprehensive Rating System
THE EVOLUTION OF CHARITY NAVIGATOR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
100% Financial 33.3%  Account- Ability/ Trans- parency + 66.6% Financial 50% Results + 17%  Accountability/ Transparency + 33%  Financial
SCALING UP:  6 Steps to a 3-Dimensional Rating System July 2010 Accountability & Transparency Methodology Launched (achieved) Fall/Winter 2010 Financial Metrics Revised (in process) July 2011 Methodology to Measure Results Launched (provided adequate funding is secured to scale up) Accountability & Transparency Now Part of Star Rating  (in process) July 2012 Results Dimension Now Part of Star Rating (assuming data has now been collected for all charities in CN’s database) July 2013 Incorporation of reviews/data into Results Dimension (e.g. beneficiary satisfaction, volunteer reviews, expert reviews and independent impact evaluations.) 1 2 3 4 5 6
[object Object],[object Object],SUSTAINABILITY (23) < 8 < 9 < 13 High Risk 0 Stars 8 – 11  9 – 10 13 – 17 Significant Risk 12 – 25  11 – 12 18 – 21  Intermediate Risk 26 – 37  13 – 14 22 – 26 Moderate Risk 38 – 50  15 – 17 27 – 33  Low Risk Keystone/NPC 7 Questions & 3 rd  Party Reviews Web Site & 990s Overhead (3 yr. moving average) EFFICIENCY (10) RESULTS  (50 Points) ACCOUNTABILITY/ TRANSPARENCY  (17 Points) FINANCIAL  (33 Points)
RESULTS 0 – 4 STARS 50 Points Max DCCK:   41 out of 50 ACCOUNTABILITY/ TRANSPARENCY 0 – 4 STARS 17 Points Max DCCK :  14 out of 17 FINANCIAL 0 – 4 STARS 33 Points Max DCCK:   27 out of 33 0VERALL SCORE:  0 – 4 STARS; 100 POINTS; RISK LEVEL DCCK SCORECARD:  82/100 POINTS  Low Risk
TRANSPARENCY & ACCOUNTABILITY
RESULTS 7 Questions* -  50 Points Total Maximum *For this prototype, we are using 7 questions devised by Keystone Accountability and New Philanthropy Capital. 3 3. Does the charity report its activities (what it does)? 3 3.  Does the charity report its outputs (short term results)? 3 2.  How does the charity demonstrate the demand for its services? 5 1.  What is the charity’s commitment to reporting results? Max Points QUESTION
RESULTS 7 Questions -  50 Points Total Maximum *Prototype for purpose of illustration only and in no way represents the final product. 12 7.  Does the charity adjust and improve in light of its results? 14 6.  What is the quality of evidence for reported results? 10 5.  Does the charity report its outcomes (defined as the identifiable differences that it makes through its work)? Max Points QUESTION
Sample Agency Dashboard
EFFECTIVENESS/RESULTS 3 rd  Party Evaluations/Reviews Weighted score based on quality and rigor of data: ,[object Object],[object Object],[object Object],[object Object]
Charity Navigator Soon to Launch Collaboration with GreatNonprofits ,[object Object]
Donors Can Expand for More Details GNP REVIEWS TO REPLACE COMMENTS TAB
NO GOOD DEED GOES UNPUNISHED
The Battle for the Soul of the Nonprofit Sector
OUR BEST HOPE ,[object Object]
More Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your Questions & Our Web Addresses Website-  www.charitynavigator.org Blogs-  www.kenscommentary.org blog.charitynavigator.org Twitter-  kenscommentary

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Crowdsourcing, Transparency and Results Based Charity Ratings

  • 1. Crowdsourcing, Transparency and Results Based Charity Ratings – The Next Generation of Nonprofit Evaluation Presented by Ken Berger, President & CEO NextGen:Charity New York, NY November 19, 2010 *Prototype for purpose of illustration only and in no way represents the final product.
  • 2. Your Guide to Intelligent Giving Where the Heart Meets the Mind
  • 3.
  • 4.
  • 5. (The Nonprofit Marketplace Hewlett Foundation, 2008) *Includes Charity Navigator- evaluates nonprofits and provides meaningful information. ** Includes individuals, foundations, corporations and government funders.
  • 6. The Explosive Growth of Nonprofits in the US
  • 8. The Solution!: A 3-D View
  • 9.
  • 10. Introducing CN 2.0 Financial Health Accountability/Transparency Results More Comprehensive Rating System
  • 11.
  • 12. 100% Financial 33.3% Account- Ability/ Trans- parency + 66.6% Financial 50% Results + 17% Accountability/ Transparency + 33% Financial
  • 13. SCALING UP: 6 Steps to a 3-Dimensional Rating System July 2010 Accountability & Transparency Methodology Launched (achieved) Fall/Winter 2010 Financial Metrics Revised (in process) July 2011 Methodology to Measure Results Launched (provided adequate funding is secured to scale up) Accountability & Transparency Now Part of Star Rating (in process) July 2012 Results Dimension Now Part of Star Rating (assuming data has now been collected for all charities in CN’s database) July 2013 Incorporation of reviews/data into Results Dimension (e.g. beneficiary satisfaction, volunteer reviews, expert reviews and independent impact evaluations.) 1 2 3 4 5 6
  • 14.
  • 15. RESULTS 0 – 4 STARS 50 Points Max DCCK: 41 out of 50 ACCOUNTABILITY/ TRANSPARENCY 0 – 4 STARS 17 Points Max DCCK : 14 out of 17 FINANCIAL 0 – 4 STARS 33 Points Max DCCK: 27 out of 33 0VERALL SCORE: 0 – 4 STARS; 100 POINTS; RISK LEVEL DCCK SCORECARD: 82/100 POINTS Low Risk
  • 17. RESULTS 7 Questions* - 50 Points Total Maximum *For this prototype, we are using 7 questions devised by Keystone Accountability and New Philanthropy Capital. 3 3. Does the charity report its activities (what it does)? 3 3. Does the charity report its outputs (short term results)? 3 2. How does the charity demonstrate the demand for its services? 5 1. What is the charity’s commitment to reporting results? Max Points QUESTION
  • 18. RESULTS 7 Questions - 50 Points Total Maximum *Prototype for purpose of illustration only and in no way represents the final product. 12 7. Does the charity adjust and improve in light of its results? 14 6. What is the quality of evidence for reported results? 10 5. Does the charity report its outcomes (defined as the identifiable differences that it makes through its work)? Max Points QUESTION
  • 20.
  • 21.
  • 22. Donors Can Expand for More Details GNP REVIEWS TO REPLACE COMMENTS TAB
  • 23. NO GOOD DEED GOES UNPUNISHED
  • 24. The Battle for the Soul of the Nonprofit Sector
  • 25.
  • 26.
  • 27. Your Questions & Our Web Addresses Website- www.charitynavigator.org Blogs- www.kenscommentary.org blog.charitynavigator.org Twitter- kenscommentary