1. Chaiup Dragusha
8 Croft Close, Chislehurst BR7 6EX
07473968785 • 02082497336 • chaiupgpu@gmail.com
Personal statement
- Talented Marketing Executive able to take products and services to new professional and
successful levels by developing consumer-driven and effective brands that improve the business
bottom line and propel company offerings to the top.
- Comprehensive background in both product and service marketing with strengths in team
leadership, communication, and project management.
- I bring experience, competence and enthusiasm to organisations who seek an individual who is
determined, passionate and tenacious to meet his goals. I strongly believe that I have worked to
possess the exact skills and mentality to be the perfect candidate for a role based requiring these
qualities.
Key Skills and attributes
Employment History
Work Experience
Duty Manager, Mitchell’s and Butlers, Toby Carvery - Bexleyheath
(Oct 2015 – Present)
Achievements and responsibilities:
 General Responsibilities - Responsible for managing and oversee all areas of the restaurant
and make final decisions on matters of importance to guest service.
 Responsible for hiring, training, coaching, developing and performance management of
employees.
 Financial Responsibilities - Adhere to company standards and service levels to increase sales
and minimize costs, including food, beverage, supply, utility and labour costs.
 Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related
administrative duties are completed accurately, on time and in accordance with company
policies and procedures.
 Oversee the inventory and ordering of food and supplies, optimize profits and ensure that
guests are satisfied with their dining experience.
 Responsible to respond to complaints, taking appropriate actions to turn dissatisfied guests into
return guests.
 Extensive sales and marketing experience
 In-depth knowledge of B2B and B2C
 Proven track record of creating comprehensive sales and marketing strategy
 Systematic and well organized approach to work at both individual and team level
 Ability to build a friendly and energetic working environment
 My key attribute is reliability and the ability to quickly learn new things
 Detailed focused while having the ability see the big picture it gives me a great advantage to
be well organized but also creative and strategic.

2. Marketing and Sales Executive, HS-EDEN, London
(Sep 2013 – Sep 2015)
Achievements and responsibilities:
 I have sole responsibility of the marketing plan, implementation and forming of key contacts
for sale of products. The innovative product has been received well through UK Conferences
where I have been responsible to network, pitch and generate key contacts.
 Extensive market research for export and purchase.
 Find potential customers, competitors, attract capital investors.
 Create and implement marketing and sales plan.
 Face to face sales and marketing through one on one presentation and elevator pitch.
 Direct With Reporting to the Project Manager.
Account Manager, Pelti ja Rakenne Lahenmies KY, Finland
(November 2009 – August 2013)
Achievements and responsibilities:
 Developed innovative product solutions grounded in clear understanding of customer needs.
 Increased Sales Revenue an average of 30% through local marketing, brand optimisation and
service improvement.
 Managing contracts with B2B and B2C clients
 Completed strategic competitive analysis by assessing strengths and weaknesses of
competitors.
Office Assistant, Eurinaceous Management Services, London
(January 2007 – August 2008)
Achievements and responsibilities:
:
 Key contact for all resident enquiries and complaints via telephone and face to face.
 Organisation of contractors to complete work schedule ensuring timely project maintenance.
 Issue of ID cards to contractors, recording of hours and tasks completed.
 Auditing of work ensuring standards and costs where within budget and scope of work.
Prior Employment
The George Hotel Front Office Assistant Aug 2004 - Aug 2006
Odeon, London Customer Service and Sales Assistant Aug 2003 - Feb 2004
NikeTown, London Shipping & Receiving Specialist Jun 2002 - Jun 2003
The O'bar Duty Manager Oct 1998 - May 2002
Education
Saimaa University of Applied Sciences
(September 2013 – May 2015)
Master of Business Administration – Business Management:
 Managing International Sales and Channels
 Delivering Performance Through People
 Strategic Human Resources Management
 International Marketing Management
 Creating Global Business Strategy
Saimaa University of Applied Sciences
(August 2009 – November 2012)

3. Bachelor of Business Administration with specialisation in International Business:
 Strategic Management
 Entrepreneurship and Business Plan
 Sales Management
 Managing Customer Relationships
 Project Management
 Organizational Behaviour
 B2B Marketing
 Brand Management
 Managing CRM database
Hobbies & Interests
I enjoy family time and spending time with my daughters. I have a love for running and I am often
described by others as having a thirst for achievement. My ambition is to use my latest education
and commercial experience and gain a permanent sales and marketing position.
References
References are available upon request.