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by Clive Horridge
TE&A's Special Edition Issue
Against All Odds
Not just a Phil Collins song-title depicting a
common scenario of dispair, it is the case
across the board, and in particular on large
construction projects in the public sector,
that contractors face a multitude of a wide
range of difficulties in the process of
executing a project.
Do we sympathise with their dilemma?
Well, to an extent the answer is often yes,
despite that experienced contractors in the
field have 'seen it all before' and are, to a
great extent, deemed to have made
provision in their tenders for the majority of
foreseeable hurdles that they may face.
But what is foreseeable? Construction
contracts cover a wide array of various
forms of contract, and notorious for its
contractor-loaded balance of liability, the
FIDIC 'Silver Book', for EPC Turn-key
projects, provides little scope for
contractors to recover losses which are
arguably the result of the 'assumed risk'
element, to be absorbed by the winning
bidders.
Setting aside more run-of-the-mill technical
difficulties such construction contracts
invariably pose for EPCT contractors, a
growing trend in the industry on public
sector projects, is the effects of a 'master-
servant' approach to what should be a
partnership relationship under the contract.
Of course, these words won't be found in
the general conditions, nor elsewhere in
the contract documents, and it would be
foolish to think that they would, yet the
package of the contract documents as a
whole would indicate that each party has a
role to play under an EPCT contract (as
with others), and that role should embrace
the 'good faith' principles of civil law (or as
may be appropriate under common law)
and include open dialogue and reciprocal
cooperation between the parties, in order to
deliver the expectations of the parties, as
they had intended.
We all know that it's all smiles when a
contract is awarded, and in the public
sector a government department will be
Against All Odds
by Clive Horridge
Page 2 of 12
Clive Horridge has a career in Civil Engineering
spanning more than 46 years. Most of his
experience in the industry has been gained with
Corderoy on numerous major Motorway projects
in the United Kingdom under the ICE 4th and 5th
Editions and the various CESSM Conditions of
Contract,and further experience on major
projects in the Middle East while with Parsons
Group working in Romania and in Middle East.
Since joining Techno Engineering & Associates
in 2006, Clive has, over the last 11 years,
become specifically involved with Dispute
Resolution procedures on Motorway, Road and
Rail Rehabilitation projects under the FIDIC
Conditions of Contract in its various forms. Over
the years, Clive has developed an in-depth
knowledge of Construction Contract generally,
not only under the Forms of Contract above, but
an understanding of working practice,
interpretation and of course, project specific
application of contract.
As a seasoned “veteran” in the Construction
industry, he has played a significant part in
Contract Management for many years, founded
on “old school” principles and offering unbiased
contractual guidance to Project Managers in
both the role of the Engineer and the Contractor.
Utilizing his professional experience, Clive has
contributed vital input into claim assessment
both in quantum and more specifically, liability
and contractual validity. As Senior Contracts
Advisor, Clive will approach each of the
challenging and widely varied spectrum of tasks
with an open-mind and impartiality, required to
achieve Client expectations. Clive is an Expert
Witness who has given evidence on Quantum
matters in numerous ICC arbitrations and
countless DisputeAdjudication procedures.
Clive Horridge
MDBF, CMIHT, ACInstCES
SENIOR CONTRACTS ADVISOR
One cause of post-contract demise is often an
employer's failure to grasp and reap the rewards
of the 'partnership' concept under the contract.
looking forward to its shiny new motorway,
railway or hospital facility, and the
contractor, and let's not forget its eager
share and stakeholders, will be looking
forward to another five years or so of
continuing work, extended business
opportunities, and a healthy financial return
for its efforts.
Reality, and Construction News®
headlines, are stark reminders that wavy
lines can soon replace the smiles, on many
such projects.
One cause of post-contract demise is often
an employer's failure to grasp and reap the
rewards of the 'partnership' concept under
the contract. It's not surprising really, those
in charge of the public purse are often
powerful department heads, answering
directly to a high ranking official, so it is
understandable that their attitude towards
the project and the contractor often mirrors
their attitude to those that serve under
them, which unfortunately is very likely to be
a master-servant approach, which is all too
familiar to us in the construction industry.
Project goals are usually well defined for
both parties, under the terms of a contract.A
well-crafted contract will define sectional
completions, delivery milestones,
constraints and the like, and payment terms
which reflect the same, and thus maintain
an ordered programme and cash-flow, as
anticipated by both contractor and
employer alike.
But what of other employer goals, those
which are not addressed by contract and
tend to fester behind the scenes,
manifesting themselves at inopportune
times through the course of a project? Their
mere mention may raise some eyebrows,
yet those who have faced them in the real
world, will likely recognise them and be
nodding their heads at this juncture,
knowing very much first-hand that they can,
and do arise, and can have devastating
effects on a project.
Ambition can be cruel and those in power
have a duty to balance their ambitions
against the effects that implementing them
may have on others.
Recently, faced with a scenario where a
contractor had undertaken to finish a section
of work earlier than the contract had
provided for, solely on the oral demands of a
high-ranking official, it soon became
apparent that there was no contractual
provision that would reliably support the
contractor's financial claim, which stemmed
from the effects of bringing forward such a
complex delivery milestone.
“What Claim?” was the employer's position.
Its view was that the contractor had, on its
own volition, started the section earlier and
had finished it earlier, the work had been the
same… and to cap it all, there was no such
instruction under the contract to bring the
section forward and there was no addendum
to the contract or written supplementary
agreement to that effect.
In reality, and on the oral demands of its
employer, the EPCT contractor had indeed
started earlier, so much so that there was no
time to prepare adequate design. This
aspect alone, plus the implementation of all
manner of delay mitigation measures (and
the disruption that such measures often
creates), together with dealing with change
orders and a host of other employer delays,
as well as those usually considered to be
contractor liability had the change not
occurred, resulted in a construction delivery
cost that well exceeded the contractor's
predictions, by almost 100%.
So where was the dividing line between
party liability, originally governed by the
'single point of responsibility' that the EPCT
contract principles provide, under these
changed circumstances?
The employer's view was that there had
been no instruction issued under the
contract, so the measures taken were
considered to be at the contractor's
discretion. Does the contractor have a claim,
where the circumstances were such that the
significant increased costs expended were
indeed attributable to actions at the
Against All Odds
by Clive Horridge
Page 4 of 12
Seek the services of a good technical, contractual
and legally adept construction claim consultant,
who will provide experienced counsel and the
added support of sound and reliable legal advice.
discretion of the contractor when working to
a revised construction schedule? In the
employer's view, and as determined by the
employer under the contract, the answer
was no.
Consequently, a Dispute Adjudication
Board (DAB) decision was sought under
the dispute resolution procedures of the
contract, and in the circumstances, the
complex Statement of Claim which we
prepared included a cascade approach,
commencing with argumentation of
e n t i t l e m e n t u n d e r t h e c h a n g e
order/variation clause of the contract, and
further cascaded through the wide range of
the various legal arguments which were
considered appropriate in support of such a
case.
The three member DAB's unanimous
decision has been recently received, and
therein the DAB provided the parties with
an extensive and excellently reasoned
decision, which although well balanced in
its address of the decisions sought by both
parties, the decision supported the
contractor's entitlement, predominantly
under the civil law principle of 'acting
without mandate'.
In further detail, yet to maintain anonymity
[…] inserts are used, the DAB Decisions
within its Bifurcated Decision on Liability,
concluded the principle that “the DAB
decides the Contractor has an entitlement
to additional payment which arises [under
the applicable] Law”, yet clarified that “the
DAB decides that the Employer has never
instructed the Contractor pursuant to the
Contract provisions to accelerate progress
in [the relevant section] of the Works (and
other related parts of the Works) […].
However, the DAB decides that the
Contractor was required by the Employer to
accelerate the work of [the relevant
section]”.
Importantly, a distinction was made clear,
whereby “the DAB decides that the
Employer's Instructed Variation [releasing
to the Contractor access to and possession
of part of the Site at an earlier date than
anticipated], in itself does not instruct the
Contractor pursuant to [the Employer
Instructions Sub-Clause] to:
(a) Start [the relevant section] of the
Works (and other related parts of the
Works) on [Date #1] compared with the
access date under the Contract of [Date
#2];
(b) Achieve an earlier Due Date for
Completion for [the relevant section] of the
Works (and other related parts of the
Works) of [Date #3] compared with the Due
Date for Completion under the Contract of
[Date #4].
Instructed Variation [releasing to the
Contractor access to and possession of
part of the Site at an earlier date than
anticipated] together with subsequent
further instructions comprised a
requirement for an earlier start and
completion of [the relevant section].”
The DAB's Decision that the merits of the
case centred on the conclusion that “the
DAB decides the Contractor has an
entitlement to additional payment which
arises out of the [applicable law]” and that
the Variation releasing to the Contractor
access to and possession of part of the Site
at an earlier date than anticipated, was in
itself, not an instruction to start and finish
the relevant section of the Works sooner,
means that a Variation [and its respective
Sub-Clause] could not be the basis for
evaluation of the work carried out.
However, the reasoning applied by the
DAB is such that the civil law principle of
'acting without mandate' is applicable, and
consequently that “the aforementioned
instruction together with subsequent
further instructions comprised a
requirement for an earlier start of [the
relevant section]” and that “the
aforementioned instruction together with
subsequent further instructions comprised
a requirement for earlier completion of [the
relevant section] of the Works clarified to be
[Date #3] subsequent to the above
instruction. The DAB understands the date
of [Date #3] to be the start of commercial
Against All Odds
by Clive Horridge
Page 6 of 12
This DAB decision should be taken as a warning
to employers not to use and abuse your
counterpart partners in construction projects, as
there is no hiding behind a perceived lack of
provisions under respective contracts, and to do
so, liability may be decided against an employer.
operations of the [the relevant section]”,
and that “the aforementioned instruction
together with subsequent further
instructions comprised a requirement to
accelerate progress in [the relevant
section] of the Works (but not other parts of
the related Works) up to completion and
the Employer's Taking Over of the same on
[Date #5]”.
Therefore, and on the foregoing reasoning,
the DAB decided that “as a consequence
of the instruction [releasing to the
Contractor access to and possession of
part of the Site at an earlier date than
anticipated] (and subsequent further
instructions received from the Employer
over the period of construction of the
section) the Employer had assumed
liability for the consequences of the
Contractor giving effect to such
instructions”.
As a consequence of such Employer
liability, “The DAB considers the
C o n t r a c t o r e n t i t l e d a r e c e i v e
reimbursement of costs excluding profit as
a remedy at law, such costs to be
consistent with the local market prices at
the time of execution. Such costs to be
demonstrated as resulting from the alleged
causes” and that “The DAB considers the
Contractor entitled to receive financing
charges on any amounts due, pursuant to,
and calculated in accordance with, [the
Delayed Payment Sub-Clause]”.
The above decisions of the DAB all stem
from the DAB's reasoning that:
“In the DAB's experience, the requirement
to commence and complete work at an
earlier stage in an EPC style contract is
likely to have had an effect (significant or
otherwise) upon the cost of performance.
The nature of EPC contracting is such that
time is allocated for design followed by
procurement, before any physical
construction work can commence. The
repositioning of a work or Section within a
contractor's programme may have time
and costs consequences and affect the
basis upon which the Contract Price was
agreed. Similarly, any reduction to the
periods for the design and procurement
m a y a l s o h a v e t i m e a n d c o s t
c o n s e q u e n c e s . E x e c u t i o n a n d
procurement strategies upon which a
Contract Price was based risk to be
knocked off balance with costs
consequences.
Likewise, in the event of acceleration and
the unilateral demand of one Party for
completion by some immutable date, in the
DAB's view, fundamentally alters the risk
allocation set out in the Contract.
Notably, in this instance, the Parties could
not agree there was a contractual remedy.
It therefore follows that in those
circumstances, absent an agreed price for
that change and absent a contractual
remedy, a contractor would be entitled to
recover payment of what it constructed
under the law”.
The parties had agreed that the DAB would
bifurcate its decision, whereby in the event
that employer liability was found, the
parties would have an agreed period within
which to negotiate a financial settlement.
Failing which, the DAB will proceed to
decide the quantum stemming from the
bifurcated decision on liability.
The moral of this story for employers is
don't attempt to use and abuse your
counterpart partners in construction
projects, because there's no hiding behind
a perceived lack of provisions under your
respective contracts, and to do so would be
at your risk.
And for contractors, when your claim
appears to be against all odds, as it was in
this case, another song-title comes to
mind, Peter Gabriel's “Don't Give Up”.
Seek the services of a good technical,
contractual and legally adept construction
claim consultant, who will provide
experienced counsel and the added
support of sound and reliable legal advice.
The law prevails in any event, and good
advocacy can win through, as we have
proved to be the case, on this and a
multitude of occasions.
Against All Odds
by Clive Horridge
Page 8 of 12
When contractor's claims appear to be against
all odds as in this case, “don't give up”, the law
prevails in any event, and good advocacy can
win through, as we have proved to be the case
on this and a multitude of other occasions.
Bucharest/Romania
1 November 2017

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Against all odds

  • 1. by Clive Horridge TE&A's Special Edition Issue Against All Odds
  • 2. Not just a Phil Collins song-title depicting a common scenario of dispair, it is the case across the board, and in particular on large construction projects in the public sector, that contractors face a multitude of a wide range of difficulties in the process of executing a project. Do we sympathise with their dilemma? Well, to an extent the answer is often yes, despite that experienced contractors in the field have 'seen it all before' and are, to a great extent, deemed to have made provision in their tenders for the majority of foreseeable hurdles that they may face. But what is foreseeable? Construction contracts cover a wide array of various forms of contract, and notorious for its contractor-loaded balance of liability, the FIDIC 'Silver Book', for EPC Turn-key projects, provides little scope for contractors to recover losses which are arguably the result of the 'assumed risk' element, to be absorbed by the winning bidders. Setting aside more run-of-the-mill technical difficulties such construction contracts invariably pose for EPCT contractors, a growing trend in the industry on public sector projects, is the effects of a 'master- servant' approach to what should be a partnership relationship under the contract. Of course, these words won't be found in the general conditions, nor elsewhere in the contract documents, and it would be foolish to think that they would, yet the package of the contract documents as a whole would indicate that each party has a role to play under an EPCT contract (as with others), and that role should embrace the 'good faith' principles of civil law (or as may be appropriate under common law) and include open dialogue and reciprocal cooperation between the parties, in order to deliver the expectations of the parties, as they had intended. We all know that it's all smiles when a contract is awarded, and in the public sector a government department will be Against All Odds by Clive Horridge Page 2 of 12 Clive Horridge has a career in Civil Engineering spanning more than 46 years. Most of his experience in the industry has been gained with Corderoy on numerous major Motorway projects in the United Kingdom under the ICE 4th and 5th Editions and the various CESSM Conditions of Contract,and further experience on major projects in the Middle East while with Parsons Group working in Romania and in Middle East. Since joining Techno Engineering & Associates in 2006, Clive has, over the last 11 years, become specifically involved with Dispute Resolution procedures on Motorway, Road and Rail Rehabilitation projects under the FIDIC Conditions of Contract in its various forms. Over the years, Clive has developed an in-depth knowledge of Construction Contract generally, not only under the Forms of Contract above, but an understanding of working practice, interpretation and of course, project specific application of contract. As a seasoned “veteran” in the Construction industry, he has played a significant part in Contract Management for many years, founded on “old school” principles and offering unbiased contractual guidance to Project Managers in both the role of the Engineer and the Contractor. Utilizing his professional experience, Clive has contributed vital input into claim assessment both in quantum and more specifically, liability and contractual validity. As Senior Contracts Advisor, Clive will approach each of the challenging and widely varied spectrum of tasks with an open-mind and impartiality, required to achieve Client expectations. Clive is an Expert Witness who has given evidence on Quantum matters in numerous ICC arbitrations and countless DisputeAdjudication procedures. Clive Horridge MDBF, CMIHT, ACInstCES SENIOR CONTRACTS ADVISOR
  • 3. One cause of post-contract demise is often an employer's failure to grasp and reap the rewards of the 'partnership' concept under the contract.
  • 4. looking forward to its shiny new motorway, railway or hospital facility, and the contractor, and let's not forget its eager share and stakeholders, will be looking forward to another five years or so of continuing work, extended business opportunities, and a healthy financial return for its efforts. Reality, and Construction News® headlines, are stark reminders that wavy lines can soon replace the smiles, on many such projects. One cause of post-contract demise is often an employer's failure to grasp and reap the rewards of the 'partnership' concept under the contract. It's not surprising really, those in charge of the public purse are often powerful department heads, answering directly to a high ranking official, so it is understandable that their attitude towards the project and the contractor often mirrors their attitude to those that serve under them, which unfortunately is very likely to be a master-servant approach, which is all too familiar to us in the construction industry. Project goals are usually well defined for both parties, under the terms of a contract.A well-crafted contract will define sectional completions, delivery milestones, constraints and the like, and payment terms which reflect the same, and thus maintain an ordered programme and cash-flow, as anticipated by both contractor and employer alike. But what of other employer goals, those which are not addressed by contract and tend to fester behind the scenes, manifesting themselves at inopportune times through the course of a project? Their mere mention may raise some eyebrows, yet those who have faced them in the real world, will likely recognise them and be nodding their heads at this juncture, knowing very much first-hand that they can, and do arise, and can have devastating effects on a project. Ambition can be cruel and those in power have a duty to balance their ambitions against the effects that implementing them may have on others. Recently, faced with a scenario where a contractor had undertaken to finish a section of work earlier than the contract had provided for, solely on the oral demands of a high-ranking official, it soon became apparent that there was no contractual provision that would reliably support the contractor's financial claim, which stemmed from the effects of bringing forward such a complex delivery milestone. “What Claim?” was the employer's position. Its view was that the contractor had, on its own volition, started the section earlier and had finished it earlier, the work had been the same… and to cap it all, there was no such instruction under the contract to bring the section forward and there was no addendum to the contract or written supplementary agreement to that effect. In reality, and on the oral demands of its employer, the EPCT contractor had indeed started earlier, so much so that there was no time to prepare adequate design. This aspect alone, plus the implementation of all manner of delay mitigation measures (and the disruption that such measures often creates), together with dealing with change orders and a host of other employer delays, as well as those usually considered to be contractor liability had the change not occurred, resulted in a construction delivery cost that well exceeded the contractor's predictions, by almost 100%. So where was the dividing line between party liability, originally governed by the 'single point of responsibility' that the EPCT contract principles provide, under these changed circumstances? The employer's view was that there had been no instruction issued under the contract, so the measures taken were considered to be at the contractor's discretion. Does the contractor have a claim, where the circumstances were such that the significant increased costs expended were indeed attributable to actions at the Against All Odds by Clive Horridge Page 4 of 12
  • 5. Seek the services of a good technical, contractual and legally adept construction claim consultant, who will provide experienced counsel and the added support of sound and reliable legal advice.
  • 6. discretion of the contractor when working to a revised construction schedule? In the employer's view, and as determined by the employer under the contract, the answer was no. Consequently, a Dispute Adjudication Board (DAB) decision was sought under the dispute resolution procedures of the contract, and in the circumstances, the complex Statement of Claim which we prepared included a cascade approach, commencing with argumentation of e n t i t l e m e n t u n d e r t h e c h a n g e order/variation clause of the contract, and further cascaded through the wide range of the various legal arguments which were considered appropriate in support of such a case. The three member DAB's unanimous decision has been recently received, and therein the DAB provided the parties with an extensive and excellently reasoned decision, which although well balanced in its address of the decisions sought by both parties, the decision supported the contractor's entitlement, predominantly under the civil law principle of 'acting without mandate'. In further detail, yet to maintain anonymity […] inserts are used, the DAB Decisions within its Bifurcated Decision on Liability, concluded the principle that “the DAB decides the Contractor has an entitlement to additional payment which arises [under the applicable] Law”, yet clarified that “the DAB decides that the Employer has never instructed the Contractor pursuant to the Contract provisions to accelerate progress in [the relevant section] of the Works (and other related parts of the Works) […]. However, the DAB decides that the Contractor was required by the Employer to accelerate the work of [the relevant section]”. Importantly, a distinction was made clear, whereby “the DAB decides that the Employer's Instructed Variation [releasing to the Contractor access to and possession of part of the Site at an earlier date than anticipated], in itself does not instruct the Contractor pursuant to [the Employer Instructions Sub-Clause] to: (a) Start [the relevant section] of the Works (and other related parts of the Works) on [Date #1] compared with the access date under the Contract of [Date #2]; (b) Achieve an earlier Due Date for Completion for [the relevant section] of the Works (and other related parts of the Works) of [Date #3] compared with the Due Date for Completion under the Contract of [Date #4]. Instructed Variation [releasing to the Contractor access to and possession of part of the Site at an earlier date than anticipated] together with subsequent further instructions comprised a requirement for an earlier start and completion of [the relevant section].” The DAB's Decision that the merits of the case centred on the conclusion that “the DAB decides the Contractor has an entitlement to additional payment which arises out of the [applicable law]” and that the Variation releasing to the Contractor access to and possession of part of the Site at an earlier date than anticipated, was in itself, not an instruction to start and finish the relevant section of the Works sooner, means that a Variation [and its respective Sub-Clause] could not be the basis for evaluation of the work carried out. However, the reasoning applied by the DAB is such that the civil law principle of 'acting without mandate' is applicable, and consequently that “the aforementioned instruction together with subsequent further instructions comprised a requirement for an earlier start of [the relevant section]” and that “the aforementioned instruction together with subsequent further instructions comprised a requirement for earlier completion of [the relevant section] of the Works clarified to be [Date #3] subsequent to the above instruction. The DAB understands the date of [Date #3] to be the start of commercial Against All Odds by Clive Horridge Page 6 of 12
  • 7. This DAB decision should be taken as a warning to employers not to use and abuse your counterpart partners in construction projects, as there is no hiding behind a perceived lack of provisions under respective contracts, and to do so, liability may be decided against an employer.
  • 8. operations of the [the relevant section]”, and that “the aforementioned instruction together with subsequent further instructions comprised a requirement to accelerate progress in [the relevant section] of the Works (but not other parts of the related Works) up to completion and the Employer's Taking Over of the same on [Date #5]”. Therefore, and on the foregoing reasoning, the DAB decided that “as a consequence of the instruction [releasing to the Contractor access to and possession of part of the Site at an earlier date than anticipated] (and subsequent further instructions received from the Employer over the period of construction of the section) the Employer had assumed liability for the consequences of the Contractor giving effect to such instructions”. As a consequence of such Employer liability, “The DAB considers the C o n t r a c t o r e n t i t l e d a r e c e i v e reimbursement of costs excluding profit as a remedy at law, such costs to be consistent with the local market prices at the time of execution. Such costs to be demonstrated as resulting from the alleged causes” and that “The DAB considers the Contractor entitled to receive financing charges on any amounts due, pursuant to, and calculated in accordance with, [the Delayed Payment Sub-Clause]”. The above decisions of the DAB all stem from the DAB's reasoning that: “In the DAB's experience, the requirement to commence and complete work at an earlier stage in an EPC style contract is likely to have had an effect (significant or otherwise) upon the cost of performance. The nature of EPC contracting is such that time is allocated for design followed by procurement, before any physical construction work can commence. The repositioning of a work or Section within a contractor's programme may have time and costs consequences and affect the basis upon which the Contract Price was agreed. Similarly, any reduction to the periods for the design and procurement m a y a l s o h a v e t i m e a n d c o s t c o n s e q u e n c e s . E x e c u t i o n a n d procurement strategies upon which a Contract Price was based risk to be knocked off balance with costs consequences. Likewise, in the event of acceleration and the unilateral demand of one Party for completion by some immutable date, in the DAB's view, fundamentally alters the risk allocation set out in the Contract. Notably, in this instance, the Parties could not agree there was a contractual remedy. It therefore follows that in those circumstances, absent an agreed price for that change and absent a contractual remedy, a contractor would be entitled to recover payment of what it constructed under the law”. The parties had agreed that the DAB would bifurcate its decision, whereby in the event that employer liability was found, the parties would have an agreed period within which to negotiate a financial settlement. Failing which, the DAB will proceed to decide the quantum stemming from the bifurcated decision on liability. The moral of this story for employers is don't attempt to use and abuse your counterpart partners in construction projects, because there's no hiding behind a perceived lack of provisions under your respective contracts, and to do so would be at your risk. And for contractors, when your claim appears to be against all odds, as it was in this case, another song-title comes to mind, Peter Gabriel's “Don't Give Up”. Seek the services of a good technical, contractual and legally adept construction claim consultant, who will provide experienced counsel and the added support of sound and reliable legal advice. The law prevails in any event, and good advocacy can win through, as we have proved to be the case, on this and a multitude of occasions. Against All Odds by Clive Horridge Page 8 of 12
  • 9. When contractor's claims appear to be against all odds as in this case, “don't give up”, the law prevails in any event, and good advocacy can win through, as we have proved to be the case on this and a multitude of other occasions.