The Cegos Observatory conducted this study between April and May 2015, with 2,500 employees (who had all been involved in training courses) and 600 HRDs-Training Managers (all working in private-sector companies with over 50 employees). In each of the 5 countries, France, Germany, United Kingdom, Spain and Italy, 500 employees and 120 HRDs-Training Managers responded to the survey.

1. The Cegos Observatory’s Barometer
Training & development in Europe
June, 23, 2015

2. 2
Methodology
Cegos - 2015 Training Survey
The Cegos Observatory conducted this study between April and May 2015, with
2,500 employees (who had all been involved in training courses) and 600 HRDs-
Training Managers (all working in private-sector companies with over 50
employees).
In each of the 5 countries, France, Germany, United Kingdom, Spain and Italy,
500 employees and 120 HRDs-Training Managers responded to the survey.

3. 3
Characteristics of the 2015 sample

4. I - The strategic
integration of training
policies is lacking

5. 5
Employees are satisfied with the training courses…
particularly managers
Overall, regarding the training courses followed, would you say…
Cegos - 2015 Training Survey
Yes, definitely
You acquired new knowledge that is
useful for your job in the company
Goals and contents were adapted to
your needs
What you learned from training
course will support your professional
career
Teaching methods were appropriate
You were able to implement the
acquired knowledge to your job
within the company
What you learned from this training
course will contribute to your
professional advancement
Your manager actively supported you
in implementing what you learned
Employees
5 countries
For Managers Technicians/Supervisors and Employees/Workers (average)
38% (-7)
36% (-4)
32% (-6)
32% (-5)
34% (=)
28% (-5)
28% (-5)

6. 6
HRDs-Training Managers: an administrative
approach to training
Rank the following according to their priority as your contribution to training in your
company
Cegos - 2015 Training Survey
HRD
5 countries
Improve training administration
Provide employees with the
means to learn at any time
according to their needs
Reinforce the link between
training policy and company
strategy
Develop my role as an advisor
on management
Implement assessments of
training impact and return on
investment
Top priority
40%
26%
53% 38%
39% 28%
32% 20%
30% 22%
29% 10%
Highest value / Lowest value

7. 7
Assessment of training: practices are standing still
43%
39%
32 %
26%
31 %
26 %
33%42%
29%
LowestHighest
Employees
5 countries
23%
17%33%
"Systematically"
Cegos - 2015 Training Survey
2015 2011
29%
After finishing a training course, can you tell us if…
You were asked to give an
opinion or tell whether you
were satisfied or not
What you learned was
evaluated
You were asked to give an
opinion on what you were
able to apply

8. 8
Employees feel there is a lack of support regarding
their training
How does your manager support you, during and after, your training ?
Cegos - 2015 Training Survey
Employees HRDGaps
Before training started, through a
meeting, to specify goals
By helping me implement the knowledge
acquired through training
When training was finished, through a
meeting, to decide on how to implement
the knowledge acquired
"Systematically"
43%25%
22%
28%22%
19%
18%
41%
50%

9. 9
Business executives choose their training,
workers have it chosen for them
Cegos - 2015 Training Survey
Concerning the trainings you followed, in general…
Employees
5 countries

10. II - The British
exception?

11. 11
British HRDs and Training Managers are more
ambitious regarding training…
What are the training priorities in your company ?
Cegos - 2015 Training Survey
HRD
5 countries
Support the company’s
strategic plan
Adapt employees to the
requirements of their job
position
Attract and hold talented
employees
Support the employees’
professional project
Anticipate developments in
employment
Maintain employability,
especially for those in the
most vulnerable positions
(unskilled workers,
seniors…)
Very high priority
54%
43%
42%
38%
45%55%
42%62%
38%57%
28%47%
32%40%
25%45%
Highest value / Lowest value

12. 12
Consequently, British employees are more satisfied
with their companies' training policies
Do you think your company implements all the necessary means to:
Cegos - 2015 Training Survey
Employees
5 countries
68 %
65%
65%
63%
73%
69%
68%
68%
67%
Correctly identify the skills it
needs
Inform you very specifically
about the training programs
you can take
Enable your manager to
follow your training courses
and your achievements
Clearly define your needs
and allow you to express
what you hope to obtain from
training
Help you understand how
company jobs will develop
Yes, definitely Yes, more or less
84% 67%
Highest value / Lowest value
80% 63%
79% 59%
82% 60%
79%
61%76%

13. 13
Employees prefer individual training courses
...apart from the British
ALL
Cegos - 2015 Training Survey
EmployeesHRDS-TMs
Employees: To progress in your company, do you prefer…?
HRD: About employees’ training, what is the main focus in your company?
A group training course A personalised training course
62%
54%
57%
70%
62%
68%
57%
62%
63%
51%
60%
53%
Majority responses for each each population group

14. III - The slow decrease in
face-to-face training

15. 15
Face-to-face training continues to decrease…
Among these training methods, please indicate which one you used…
91%
87%
44%
49%
43%
38%
37%
36%Blended, including
classroom and online
trainings
Individual instruction (such
as tutoring or coaching)
Remote online:e-learning
modules, virtual classes,
training with available online
resources…
Group training course(s) in
a classroom with a trainer
2011
2015- 4 pts
- 5 pts
+ 5 pts
Cegos - 2015 Training Survey
Employees
5 countries

16. 16
… and France continues to lag behind
as regards other training methods
Among these training methods, please indicate which one you used…
Group training course(s) in a
classroom with a trainer
Blended, including classroom
and online training
Individual instruction
(such as tutoring or coaching)
Remote online:e-learning
modules, virtual classes, …
91%
77%
26%
26%
29%
65% 46%
49%
Cegos - 2015 Training Survey
Employees
5 countries

17. 17
The methods deployed are not in line
with employee expectations
Among the different training options you have used, indicate how well they met your expectations:
Individual instruction
(such as tutoring or coaching)
Group training course(s) in a classroom
with a trainer
Blended, including classroom and online
trainings
Remote online:e-learning modules, virtual
classes, …
42%
38%
36 %
30%
"My needs were well met"
Cegos - 2015 Training Survey
87% (rank 1)
49% (rank 2)
38% (rank 3)
36% (rank 4)
"Followed this type of course"
Employees
5 countries

18. 18
High level of satisfaction among British employees
Among the different training options you have used, indicate how well they met your
expectations:
Individual instruction (such as tutoring or coaching)
Group training course(s) in a classroom with a trainer
Blended, including classroom and online trainings
Remote online: e-learning modules, virtual classes, …
"My needs were well met"
Cegos - 2015 Training Survey
30%54%
47% 27%
22%47%
17%39%
52%
44%
37%
34 %
Employees
5 countries

19. 19
A close link between satisfaction and the
usefulness of the training
Overall, would you say that the training was…
Cegos - 2015 Training Survey
"Very
useful"
49% 40% 37% 36%
26%Average for
5 countries:
38%
Overall, regarding the training, would you say you were…
43% 31% 33% 25% 23%"Very satisfied"
Employees
5 countries

20. 20
4 methods lead the way in distance learning:
e-learning modules, virtual classroom, videos, ESN
During the past three years (2012-2013-2014), have you made these different methods
readily available for your employees for training and encouraged their use?
Cegos - 2015 Training Survey
HRD
HRD-TM gaps
with employees
E-learning modules
Virtual classroom,
webconference
Video, podcast
Enterprise social network
SPOC*, COOC*
MOOC*
21%
17%
20%
13%
17%
13%
- 7
+ 4
*MOOC – Massive Online Open Course : cours en ligne ouvert à tous
*SPOC – Small Private Online Course : cours en ligne restreint à un nombre d’accès limité.
*COOC – Corporate Online Open Course : cours en ligne d’une entreprise destiné à ses clients et collaborateurs.
+ 4
100%

21. 21
If you have used these training methods during the past three years for your work, indicate their respective proportion:
E-learning modules
Videos, podcasts
Virtual classroom, webconference
SPOC, COOC
Enterprise social network
MOOC
Employees
5 countries
32% 25%
Highest value / Lowest value
22% 13%
22% 12%
21% 10%
21% 10%
19% 7%

22. 22
All countries moving towards digital training,
Germany and France lag slightly behind
What is your opinion regarding this statement: "Training in my company is increasingly digitalized"
Yes, I totally agree Yes, I quite agree No, I don’t really agree No, I don’t agree at all
Global
Cegos - 2015 Training Survey
HRD
5 countries

23. 23
Digitalization seen as a means to reduce
costs and standardize training
Do you think the digitalization of training is first used…
Cegos - 2015 Training Survey
To limit the costs of
training
To ensure all the
participants have access to
the same training contents
To individualize the learning
(allow everyone to follow only
the modules needed)
To measure more easily the
knowledge acquired from
training
To facilitate peer learning
through collaborative
tools: internal social
network…
73% 52%
Highest
value
Lowest
Value
61% 38%
51% 40%
21% 12%
39% 14%
HRD
5 countries

24. 24
Synthesis
The strategic integration of training policies is lacking
► Top priority: training administration.
► Assessing and measuring the return on investment of training is ranked as the lowest priority
► Still a lack of support for employees as regards their training
The British exception?
► British HRDs and Training Managers appear to be the most ambitious in terms of training.
► British employees are also the most satisfied with their companies training policies:
Training methods: the gradual decrease in face-to-face training continues
► The training methods implemented by companies are sometimes not in line with the employees expectations
► A very close link between satisfaction and the usefulness of the training: British employees are a good example of that.
► The HRDs and Training Managers in all five countries consider digital training solutions as a means to reduce training costs and to standardise content.
Cegos - 2015 Training Survey

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