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@cattsmall@cattsmall
The Full Story:
Presenting Complete Ideas
Write/Speak/Code – Catt Small
@cattsmall@cattsmall
How and why storytelling is important
in presentations and writing.
Today we’ll discuss:
@cattsmall@cattsmall
A bit about myself
@cattsmall@cattsmall
● Senior Product Designer, Etsy
● Game Developer
● Maker of various things
● Avid public speaker and writer!
I am...
@cattsmall@cattsmall
TEDx
@cattsmall@cattsmall
Beyond Tellerrand
https://www.flickr.com/photos/szene/albums/72157668372457665
@cattsmall@cattsmall
AIGA Design
@cattsmall@cattsmall
FusionConf
@cattsmall@cattsmall
Writing
@cattsmall@cattsmall
Lots of topics
UX Games Code
CreativityCommunity
Public
speaking!
@cattsmall@cattsmall
One technique worked across
all these spaces.
@cattsmall@cattsmall
STORYTELLING
@cattsmall@cattsmall
What is storytelling?
@cattsmall@cattsmall
The social and cultural activity of
sharing stories, often with
improvisation, theatrics, or
embellishment.
Wikipedia
@cattsmall@cattsmall
Components of a story
Plot Characters
Point of
view
@cattsmall@cattsmall
Plot
A sequence of events that affect other
events inside a story.
@cattsmall@cattsmall
Characters
One or more beings within a story.
@cattsmall@cattsmall
Point of view
The perspective through which a story is
communicated.
@cattsmall@cattsmall
Why does
storytelling matter?
@cattsmall@cattsmall
People engage more.
@cattsmall@cattsmall
Primed from childhood
@cattsmall@cattsmall
Start
Finish
@cattsmall@cattsmall
People relate more.
@cattsmall@cattsmall
This could’ve totally
happened to me!
Everyone listening to a story
@cattsmall@cattsmall
Real human being
@cattsmall@cattsmall
People understand more.
@cattsmall@cattsmall
Marilee “Brain Lady” Sprenger
The hippocampus gets the opportunity to draw on
previously stored patterns and compare the new
to the old. Some of those analogy components
might bring up personal memories that will
provide another learning link.
@cattsmall@cattsmall
Functions are like teaching a
dog to fetch.
Me teaching a JavaScript class
@cattsmall@cattsmall
@cattsmall@cattsmall
Here’s how tools distracted
me in the past.
Me onstage at FITC
@cattsmall@cattsmall
My mistake Their success
@cattsmall@cattsmall
People remember more.
@cattsmall@cattsmall
Marilee “Brain Lady” Sprenger
Stories have emotional components that attract
the amygdala, the emotional center of the brain.
They also have beginnings, middles, and ends that
make sense to the hippocampus, the structure that
helps store these episodes.
@cattsmall@cattsmall
How to use
storytelling
@cattsmall@cattsmall
Overarching idea
Story 2Story 1 Story 3
@cattsmall@cattsmall
Abstract
1–3 paragraphs that answer the following:
◇What are you talking about?
◇What problem are you trying to solve?
◇What will attendees learn?
@cattsmall@cattsmall
Mind map
Designing socially
impactful
experiences
Technology as a silver bullet
How tech failsHow tech succeeds
How to create a project for
good
Humility
@cattsmall@cattsmall
Arrange outline
Designing socially impactful experiences
Technology as a silver
bullet
How tech fails
How tech succeeds
How to create a project for
good
Humility
@cattsmall@cattsmall
Drill down
● Intro - 1 min
● Technology as a silver bullet - 5 min
○ Technology has been improving for centuries
○ It has helped with countless issues
○ However, this doesnt always end so well
○ Why do we think about tech this way, even when its
repeatedly proven to not be a solution for everything?
● How tech fails people with good intentions - 10 min
○ Many people naturally want to help others
○ We see problems happening to ourselves that we want
to solve
○ We see problems happening to others too
○ We were told we can change the world
○ We use the skills we have
○ Inflated egos
● Creating a project for good that won't fix all the problems - 15
min
● Principles to follow - 10 min
● Conclusion - 4 min
@cattsmall@cattsmall
Identify opportunities
● Intro - 1 min
● Technology as a silver bullet - 5 min
○ Technology has been improving for centuries
○ It has helped with countless issues
○ However, this doesnt always end so well
○ Why do we think about tech this way, even when its
repeatedly proven to not be a solution for everything?
● How tech fails people with good intentions - 10 min
○ Many people naturally want to help others
○ We see problems happening to ourselves that we want
to solve
○ We see problems happening to others too
○ We were told we can change the world
○ We use the skills we have
○ Inflated egos
● Creating a project for good that won't fix all the problems -
15 min
● Principles to follow - 10 min
● Conclusion - 4 min
Story:
Examples of past failures
Story:
My project and what I
learned
@cattsmall@cattsmall
INSERT into outline VALUES stories;
@cattsmall@cattsmall
Lessons learned
@cattsmall@cattsmall
Lesson 1:
Stories should be
simple.
@cattsmall@cattsmall
Easy to follow
Start Finish1 2 3
@cattsmall@cattsmall
Lesson 2:
Stories should be
low in quantity.
@cattsmall@cattsmall
One of many techniques
Stories Statements Quotes
Audience
questions
@cattsmall@cattsmall
Lesson 3:
Stories should be
relevant.
@cattsmall@cattsmall
Concept
Story
Idea
@cattsmall@cattsmall
Lesson 4:
Stories should be down-to-
earth.
@cattsmall@cattsmall
Real human being
@cattsmall@cattsmall
@cattsmall@cattsmall
Lesson 5:
Stories should be
easy to recall.
@cattsmall@cattsmall
If no one remembers,
it’s not worth your time.
@cattsmall@cattsmall
Wrap up
@cattsmall@cattsmall
◇Stories can be used to make your
talk more engaging.
◇Listeners retain information more
when stories are included.
◇ People relate to stories.
In summary:
@cattsmall@cattsmall
◇Always outline your content first.
◇Consider your audience at all times.
◇Make sure your sub-stories
relatable, simple, and topical.
Advice for storytelling
@cattsmall@cattsmall
Thank you.
Questions?
Tweet @cattsmall
Email catt@cattsmall.com

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Write/Speak/Code 2018 – The Full Story: Presenting Complete Ideas

Hinweis der Redaktion

  1. Thanks I attended the first event in 2013, so happy to be here!
  2. Storytelling as a concept And how to use storytelling in your presentations to make better and more engaging talks Much of this is about public speaking but is also applicable to written work
  3. But first, a bit about me so you have some context about where I’m coming from
  4. I am many things Senior Product Designer at Etsy A website that lets people buy unique goods from around the world I work on the marketing services team We help sellers by building tools that help them market themselves to buyers Cofounder at Brooklyn Gamery Make endearing and weird video games Organize diversity-focused events like the Game Devs of Color Expo An event that highlights game developers of color And teaches people of color to create their own games I also make my own stuff when I’m not working Games Apps Websites Informal experiences Comics And I love to share my ideas through public speaking and writing!
  5. I’ve spoken at lots of events like TEDx
  6. Beyond Tellerrand A cutting-edge technology conference in Germany
  7. AIGA Design Conference For designers of all kinds
  8. And most recently Fusionconf A one-day event in North Carolina for designers and front-end engineers!
  9. I also have a blog where I’ve written about lots of topics over the past 8 years This is a screenshot from my 10-part public speaking series It details how I went from a very nervous, awkward, quiet person To a very nervous, awkward, loud person with public speaking skills
  10. My topics of discussion don’t always have much in common They can be about design, technology, life Or even public speaking
  11. My talks all have one thing in common though...
  12. Storytelling.
  13. Just to give a brief definition so we’re all on the same page about what storytelling is...
  14. I will be referring to storytelling as the social and cultural activity of sharing stories (according to Wikipedia)
  15. Stories are made up of three components Plot Characters Point of View
  16. The plot refers to the sequence of events in the story It can be long or short, involving few or many events
  17. Characters are beings that exist within the story By beings, I mean any objects that have agency or personality They affect or are affected by the plot For example, this can be people but also animals and other objects that have been given life
  18. The point of view is the perspective of the narrator
  19. In terms of why storytelling is important...
  20. It is more engaging for your listeners
  21. We have been primed from childhood to listen to stories Fairy tales communicated societal morals and learnings to us Think about anansi the spider and red Riding Hood What did that communicate to you?
  22. People LOVE the process of a plot moving from start to finish We want to know what happens next And how it ends Even when we know how it ends, we want to know how events unfolded
  23. Secondly, people relate more when they hear stories
  24. Listeners put themselves in the shoes of the characters in the stories They feel a sense of compassion for the narrator and characters in the story
  25. Stories make you feel like an interesting and real human being I used to be bad at telling stories within my social circles The most relatable and social people in those circles were the ones who told stories more It was because they were sharing life experiences They were vulnerable, funny, and engaging Now of course, we all are real human beings This just communicates that to people because they can empathize more with you
  26. Thirdly, people understand more when you use stories
  27. They literally process information better I’m not going to read this whole thing, but basically... Our brains have what's called a hippocampus It compares existing experiences with new stories we hear Things that are related to personal experiences can be processed easily Stories are more likely to be relatable to existing experiences and/or fears people have There are two ways to do this...
  28. You can use analogies to explain ideas that might be hard to understand otherwise For example, explaining functions
  29. Many people understand how animals learn They can then relate that process to programming functions And then they have a positive way to remember an otherwise scary concept
  30. Larger, more personal stories can be used to explain how something worked or didn’t work For example, your experience with a process can provide lessons for other people In one talk, I describe how I got incredibly distracted by tools and perfection rather than understanding my projects context That was a compelling argument for my stance on the talk, which was to concentrate less on being perfect and more on being flexible
  31. By talking about a personal failure or frustration, you can transfer your negative experience into their success Listeners appreciate the opportunity to learn from mistakes From up there on stage, you seem really successful It’s important to use that platform to share the learnings that got you there
  32. And finally, because of the engagement, relatability, and understanding... People remember more of your talk
  33. Again, I’m not going to read this whole thing But it’s basically easier to process and therefore store something that is packaged in a story format Our brains have something called an amygdala and it likes things with beginnings, middles and ends That’s probably why many people TV hate shows that never end Looking at you, The Simpsons...
  34. So now that you know what storytelling is within the realm of this talk And why it’s awesome Here’s how to use storytelling to put that extra awesome sparkle into your future talks And your written work I’ll be going through my entire process from start to finished product
  35. But first... I want to point out something Like books, presentations also have two layers of stories The overarching story The sub-stories that hone in on the lessons shared in each section of the talk I’m going to talk about how to create an overarching story Then identify opportunities for sub-stories Now let’s talk about how to make this happen in your talk All of this is also applicable to written work
  36. Once you’ve identified a talk idea, you need to flesh it out I do this by writing an abstract a summary of the contents of a book, article, or formal speech I answer questions like... What’s the talk about? What am I trying to solve? What will people watching the talk learn? This last one is most important This helps hone in the talk idea more and identify the talk’s audience
  37. Next, I take the core talk idea and start mind mapping Mind mapping is the process of writing down related ideas that come into your head I usually do this by writing on paper Or in a word processing program like Microsoft Word or Google Docs So for example, this idea...
  38. Once all the ideas are out of my head... I take the brain dump and organize it into a structure that makes sense This becomes a high-level outline that provides the direction for the finished talk For example, once I have all the ideas out of my head for this talk, I might rearrange them so that they make sense
  39. Then I transfer the high-level outline into a writing program (if I wasn’t already in one) I add time budgets to each section For example, the intro gets 5 minutes and the other sections get 10 This helps me figure out how much to talk about each part of my presentation How many slides I will probably make And helps me remember how much time I have to talk in total For writing, I might budget a number of words or paragraphs I then brain dump more into each section until I have found a place for everything I’d like to cover in the talk For example, adding (MENTION ONSCREEN THINGS)
  40. I locate spaces in which the talk would benefit from sharing an experience of mine Or others, it doesn’t have to be something that happened to you directly For example, a time when something didn’t work out – or did Looking at this idea, I might talk about how Facebook and Twitter negatively impacted the election And then I might talk about what I did to make my project successful
  41. Then I add the stories into my outline After this, I usually move to creating the actual presentation This is the process I used to make this talk (and many others) as well as write blog posts
  42. Now that you know how I work, here are some lessons I’ve learned about storytelling and telling stories within talks Some of these apply to the process of telling a cohesive story with your talk Some just apply to the technique of adding stories to your talk
  43. Stories need to be simple
  44. They need to be easy to follow and concise People will lose interest quickly They can not process a lot of information at once Avoid presenting too many concepts within a talk or a sub-story Keep it simple
  45. Secondly, stories within your talk must be low in quantity
  46. Sub-stories are one of many techniques Don’t overuse them or they will lose their impact If you tell too many stories, people may feel like you're rambling to fill space Your goal is to help people learn Avoid making people recognize the technique by using it scarcely and intentionally If they do recognize it, they will be distracted and it will no longer be beneficial to you
  47. Thirdly, if your talk is not relevant to the time period it is being presented in... Ensure that you figure out ways to make it more relevant For example, talking about UX Design now is different than talking about it in 2012 How have things changed, and how can you adapt your presentation to the time?
  48. In terms of sub-stories, they should be related to the concept Present your idea and then attach a story to it This is how people remember your idea and therefore the concept One way to keep it relevant to people in the audience... Ask yourself: would someone who doesn’t know me get why this is related?
  49. Stories should also be down to earth
  50. Again, you want people to remember that you are a real human being
  51. Climb down from your fancy castle Get comfortable with laughing at yourself Share times when you’ve succeded and failed Lessons about success and failure are equally useful One person at a talk described a time in which he thought he had a heart attack I still remember his lesson to live your life with full intention because it was so impactful
  52. Finally, they should be easy to remember
  53. The whole point of storytelling is to convey ideas more efficiently If your listeners don’t remember the idea you shared, you must improve your technique
  54. To wrap up...
  55. Storytelling is a useful way to make your talk more engaging Listeners remember stories more because they have a beginning, middle, and end They relate to them because stories feel more down-to-earth and familiar
  56. I always suggest outlining your talk before jumping into presentation design or trying to write about a topic Think about your audience – they are the end users of your talk Make sure that sub-stories in your talk are relatable, simple, and on-topic
  57. Thank you so much! If you have questions, send me a tweet or email