Experienced Marketing and Statewide Organizing Professional looking for an employment opportunity that will coordinate with my current candidacy in the Executive MBA program at Cleveland State University.

1. CATHY DAVIS 29525 WOOD STREET, WICKLIFFE,
OHIO 44092
CONTACT: 216-400-1132 EMAIL:
CATHYDAVISRESUME@GMAIL.COM
Innovative and versatile professional with extensive strategy planning and managerial experience
within multiple business environments. Collaborative communicator focused on building relationships
and promoting positive customer service experiences. Proven track record of leading complex
projects from inception through completion.
Strategic Planning Marketing Content Project Administration
External Affairs Business Development Social Media Campaigns
Community Organizing Event Coordination Communication
Training Facilitator Public Relations Forecasting
EXPERIENCE & NOTABLE CONTRIBUTIONS
UBER X Cleveland, Ohio February 2016 to Present
Professional Driver
NORTHERN OHIO RECOVERY ASSOCIATION • Cleveland, OH • 2011 to August 2016
Business Development /External Affairs August 2016
AGENCY TRAINER/GATEWAY PROJECT MANAGER 2015-2016
STATEWIDE PROJECT MANAGER /MARKETING COORDINATOR (2014 – 2016)
MARKETING MANAGER 2013-2016
ADMINISTRATIVE ASSISTANT (2011 – 2013)
Responsible for devising and implementing external communications plans that help deliver the
organizations strategy. Collaboration media relation programs that create positive image and
financial support from stakeholders. Cultivate relationships with donors and other funding bodies.
Direct the workflow and performance across marketing and development programs focused on
substance abuse, peer recovery, addiction prevention and treatment and support services across all
five regions of the State of Ohio. Conceptualize Search Engine Marketing campaigns across multiple
social media outlets. Create custom goals for 200 clients and training for 150 volunteers annually as
the Certified Peer Support Specialist and Chemical Dependency Counselor Assistants.
CONTRIBUTIONS & PROCESS DEVELOPMENT:
•Boost online traffic with new material that
generated over 60% more unique viewers
and 75% more funding.
•Coordinated the logistics and fundraising
initiatives for the 10th
Anniversary Black Tie
Gala that raised over $7K.
•Increased funding by leveraging local and
statewide conferences for two federal
grants worth $100K.
•Earned NORA Prevention Excellency Award
for exemplary contributions in marketing
and social networking.
•Wrote winning nomination for White House
“Champion of Change” and other
national/local/state recognition for
employer.
•Winning nominations for Smart Business
Entrepreneur and 50 top business in
Northeast Ohio
•Assisted with grant research and
management for Substance Abuse and
Mental Health Services Administration
(SAMHSA).
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2. CATHY DAVIS 29525 WOOD STREET, WICKLIFFE,
OHIO 44092
CONTACT: 216-400-1132 EMAIL:
CATHYDAVISRESUME@GMAIL.COM
• Assisted with grant research and
management for Heath Resources and
Service Administration (HRSA)
Continued…
CITY OF CLEVELAND PUBLIC UTILITIES • Cleveland, OH • 2003 to 2011
CUSTOMER SERVICE & COLLECTIONS
Resolved customer challenges associated with billing and service issues received through the call
center, dispatch crew and front-line customer service. Steered the settlement of delinquent accounts
by expediting the preparation and receipt of all necessary documents, certifications and discontinuing
of services.
KEY ACCOMPLISHMENT:
•Built a public research policy that increased collections over 52% by facilitating obtaining records
from foreclosed homes through a focus on placing liability on bank and title companies for water
and sewer payments.
PLAIN DEALER PUBLISHING COMPANY, Cleveland Ohio 1999-2003
Kiosk Sales Representative
EDUCATION & PROFESSIONAL DEVELOPMENT
EXECUTIVE MBA CLEVELAND STATE UNIVERSITY| Enrolled August 2016-May 2018
BACHELOR OF ARTS, ADMINISTRATIVE BUSINESS MANAGEMENT | URSULINE COLLEGE |
2014
Training Courses & Certifications:
Peer Recovery Support Facilitator: Addiction and Mental Health, State of Ohio Department of Mental
Health, 2014
YWCA Boot Camp Graduate August 2016
Professional Affiliations:
Consumer and Family Workgroups for Ohio Medicaid Office, 2015
Ohio Mental Health & Addiction Services Planning Council, 2014 – 2016
Ohio Authorities of Behavioral Mental Health & Addiction Services: Advisory Council to the Board,
2014 – 2016
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